• 대한간호학회지
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• 제31권4호
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• pp.571-583
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• 2001

Purpose: The purpose of this study was to examine the levels of burnout experienced by Korean hospital nurses (N=198), and to identify predictors of their nursing outcomes such as job performance, work satisfaction, and productivity. Method: Hierarchical multiple regression was used to identify predictors of each nursing outcomes. Included predictors were nurses' general characteristics, work- related characteristics (role stress and perceived control), and burnout. Results: Korean nurses experienced higher levels of burnout compared to the cutoffs suggested by Maslach and Jackson (1986) and to those in the USA. For each nursing outcome, predictor variables explained 39% of the variance in role performance, 30% of the variance in work satisfaction, and 38% of variance in productivity. Higher personal accomplishment, lower role ambiguity, being staff nurses, and lower emotional exhaustion were related to higher job performance, and higher productivity. Lower role conflict and role ambiguity were also related to higher work satisfaction. Conclusion: Based on the findings of this study, managemental interventions for nurses to reduce their burnout experience are needed. Further study in this area is warranted.

• 웰빙융합연구
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• 제4권1호
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• pp.1-10
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• 2021

Purpose: The study sought to uncover the effect of emotional labour strategies (surface acting and deep acting) on job satisfaction and emotional exhaustion. The study also purposed to analyse the moderating effect of organisational support (supervisory support and co-worker support) and the role of gender on emotional labour connotations. Research design, data and methodology: A conceptual framework was developed using extant literature which led to the examination of deep acting and surface acting, which are the two main strategies of emotional labour. The outcome variables were emotional exhaustion and job satisfaction. Data was collected from front line employees of banks and was analysed using SEM-AMOS version 21. Results: It was revealed, in this study, that surface acting is inversely related to job satisfaction and positively related to emotional exhaustion, whereas deep acting was positively related to job satisfaction and inversely related to emotional exhaustion. The roles of gender and organisational support were also confirmed. Conclusions: The study therefore concluded that deep acting is the most ideal strategy of emotional labour as it leads to job satisfaction and reduced emotional exhaustion. Surface acting is a harmful emotional labour strategy.

• 한국병원경영학회지
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• 제19권2호
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• pp.12-21
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• 2014

Purpose: This study was conducted to examine the factors associated with medical profit per bed related job satisfaction and patients satisfaction in public hospitals. Method: A cross-sectional survey was conducted through staff and patients in 39 hospitals (34 local province hospitals, and 5 red-cross hospitals) from September to October in 2011. A questionnaire was designed to collect information on job satisfaction, inpatients and outpatients satisfaction. The data of medical profit per bed was collected in 2011 annual financial reports from each 39 hospitals. Finally, data from 5,521 staff, 1,730 in-patients and 1,730 out-patients were analyzed. Multiple logistic regression analysis was performed to determine factors associated with medical profit per bed related job satisfaction and patients satisfaction in public hospitals. Results: The medical profit was positively correlated with job satisfaction of staff. As the results of multiple logistic regression, the significant variables of medical profit per bed, were communication satisfaction of staff(OR=0.48, 95% CI=0.25-0.91), hospital environment satisfaction of in-patients(OR=1.53, 95% CI=1.05-2.22). Conclusion: The satisfaction of patient and staff were significantly effect to medical profit in public hospitals. The Government and administrators have make an effort to improve satisfaction of staff and patients in public hospitals.

• 한국병원경영학회지
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• 제12권1호
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• pp.75-99
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• 2007

The purpose of this study was to provide basic materials needed to enhance quality of organizational life by identifying the improvements of labor union management in the perspective of general hospital organization management. The subjects of this study were 428 employees in 8 Hospitals in Metro Capital including Seoul. Materials were collected from administrators, nurses and medical technicians in target hospitals from November 10 to November 30, 2006 through survey questionnaires. The main results of this study were as follows: 1. The commitment level of the subjects according to their characteristics was higher in older employees than the younger ones, large family to support than small family to support and those who had higher positions in labor union. 2. The commitment level of the subjects according to the Job and role related variables were higher those who had higher satisfaction level to their job, role conflict in all hospitals. 3. The commitment level of the subjects according to union related variables, variables jointly controlled by union and employer was statistically significant positive correlation. 4. The results of multiple regression analysis shows that formal and informal socialization, satisfaction with the labor union's were all found as important antecedents of labor union commitment. 5. The results of AMOS shows that structure characteristics of hospital, Job and manager satisfaction, socialization were statistically significant labor union satisfaction. The satisfaction level of labor union was statistically significant labor union commitment To summarize study results, the level of commitment in labor union depends on job satisfaction, managers' attitudes, union satisfaction factors, their colleagues attitudes toward union. Therefore hospital managers should have democratic and flexible attitudes toward labor union. Additionally, as formal and informal socialization is important determinant in union commitment, hospital managers should have countermeasures to enhance the colleague attitude and job satisfaction level of hospital employees. Moreover, as managerial factors of the principal of hospital influence union commitment directly, the attitudes of hospital managers toward union and transparency of hospital management should be improved.

• 마케팅과학연구
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• 제17권4호
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• pp.23-49
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• 2007

본 연구는 영업사원의 통제유형(긍정적/부정적 결과통제, 긍정적/부정적 행동통제)과 직무만족 간의 관계에서 결과/행동관련 역할명확성과 자기효능감을 매개변수로 도입하여 이들 연구단위들 간의 구조적 관계를 조사하는 것이다. 제약업계 영업사원들로부터 수집된 자료를 통한 실증분석 결과는 다음과 같다. 첫째, 영업사원에 대한 통제유형이 역할명확성에 미치는 영향을 조사한 결과, 긍정적/부정적 결과통제는 모두 결과관련 역할명확성에 정(正)(+)의 영향을 미치는 것으로 나타났으며, 긍정적 행동통제도 행동관련 역할명확성에 정(正)(+)의 영향을 미치는 것으로 나타났다. 그러나 부정적 행동통제는 행동관련 역할명확성에 영향을 미치지 않는 것으로 나타났다. 둘째, 영업사원에 대한 통제유형이 자기효능감에 미치는 영향을 조사한 결과, 긍정적 결과통제는 자기효능감에 정(正)(+)의 영향을 미치는 것으로 나타났지만, 긍정적 행동통제는 자기효능감에 영향을 미치지 않는 것으로 나타났다. 또한 부정적 결과통제와 부정적 행동통제는 각각 결과관련 역할명확성과 행동관련 역할명확성의 매개를 통해 자기효능감에 영향을 미치는 것으로 나타났다. 셋째, 역할명확성이 자기효능감과 직무만족에 미치는 영향을 조사한 결과, 결과관련 역할명확성과 행동관련 역할명확성은 모두 자기효능감에 정(正)(+)의 영향을 미치는 것으로 나타났다. 또한 행동관련 역할명확성은 직무만족에 정(正)(+)의 영향을 미치는 것으로 나타났으나 결과관련 역할명확성은 영향을 미치지 않는 것으로 나타났다. 끝으로, 자기효능감이 직무만족에 미치는 영향을 조사한 결과, 자기효능감은 직무만족에 영향을 미치지 않는 것으로 나타났다. 본 연구의 결론에서는 결과의 요약, 시사점, 한계점, 그리고 미래연구를 위한 제언을 제시하였다.

• 한국치위생학회지
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• 제8권3호
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• pp.65-72
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• 2008

This study has collected 322 clinical dental hygienists working in Daegu and around Daegu, in order to investigate perceived value of work among dental hygienists and extent of organizational attitude and find relationship between these, and we can finds these conclusions as follows; 1. The total average point of perceived value of work is 3.36(5 is a full mark), and we could gain each points as follows; vision realizability 3.53, process efficiency 3.42, product usefulness 3.32, job significance 3.31, social recognition 3.23. 2. The total average point of organizational attitude is 3.13, and job satisfaction, organizational commitment are 3.14, 3.12 respectively. 3. Variables of perceived value of work related job satisfaction are social recognition, vision realizability, process efficiency,(Social recognition is the most effective variable, and next vision realizability, process efficiency are effective in the order named.)($R^2$=.24) and we could find that job satisfaction is proportion to perceived value of work, according to relationship of these variables. Variables of perceived value of work related to organizational commitment are also vision realizability, social recognition, process efficiency,(Vision realizability is the most effective variable, and next social recognition, process efficiency are effective in the order named.)($R^2$=.32) and we could find that organizational commitment is proportion to perceived value of work, according to relationship of these variables. According to these result, perceived value of work and organization attitude(job satisfaction, organizational commitment) of dental hygienists are affirmative. but to make their attitudes be more affirmative, the research about improving perceived value of work is needed. Especially, vision realizability and social satisfaction are very important variables at perceived value of work of dental hygienists.

• 농촌지도와개발
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• 제3권1호
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• pp.83-93
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• 1996

This study examines the agricultural extension agents` satisfaction with their job and its related variables - personal characteristics, achievement motivation, and needs level. Based on die Job Descriptive Index, Brayfield-Rothe Index, and Porter Instrument, the survey was carried out on 127 agents. Results show 1) a significant difference in personal characteristics is found in position, farmer contact frequency, and service region applied for, but not in age, gender, scholastic ability, career, task, and another department contact frequency, 2) the achievement motivational level is related to job satisfaction, and 3) the needs level is not related to job satisfaction.

• 한국산학기술학회논문지
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• 제16권8호
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• pp.5372-5383
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• 2015

본 연구는 병원구성원의 갈등의 결과 변수들이 직무만족과 조직몰입 등 조직유효성 변수에의 영향을 파악하고자 하였다. 연구대상자는 305명이었으며. 갈등요인 및 갈등유형별 갈등수준, 직무만족, 조직몰입 수준간의 상관성은 상관분석을 이용하였고 일반적 특성과 직무관련특성변수들을 통제한 상태에서 갈등이 갈등결과에 미치는 영향을 알기 위해서 다중회귀분석을 실시하였다. 분석 결과는 직무만족요인으로 커뮤니케이션, 리더쉽, 퍼스낼리티로 인한 갈등은 전반적 직무만족, 내인직무만족, 외인직무만족에 유의한 부의 영향을 미쳤으며, 조직몰입 요인은 상호의존성, 리더쉽, 퍼스낼리티가 유의한 갈등변수였다. 유형별로는 수평적 갈등은 직무만족에 영향을 미치고 수직적 갈등은 조직몰입에 영향을 미치는 변수였다. 갈등수준이 높을수록 직무만족 및 조직몰입은 낮고, 직무만족 수준이 높을수록 조직몰입은 높았음을 알 수 있다.

• 지역사회간호학회지
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• 제18권4호
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• pp.624-633
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• 2007

Purpose: The purpose of this study was to develop and test a structural model on work-related musculoskeletal disorders of women workers. Method: Data were collected from 237 women workers from industries such as electronics, food production and garment production, and analyzed by LISREL 8.54. Result: The fitness indices of the model are GFI=.87, NNFI=.91, PNFI= .74. Eight out of the ten paths were proved to be statistically significant: work environment$\rightarrow$social support, work environment$\rightarrow$health behavior, work environment$\rightarrow$-WMSDs, domestic work$\rightarrow$health behavior, social support$\rightarrow$health behavior, social support$\rightarrow$job satisfaction, health behavior$\rightarrow$job satisfaction, and job satisfaction$\rightarrow$WMSDs. Work environment. social support, health behavior and job satisfaction significantly influenced WRMDs. WRMDs were accounted for 35% by the predictor variables. Conclusion: In conclusion, this study identifies that work environment, social support, health behavior and job satisfaction are important factors affecting WMSDs. Therefore, in order to prevent WRMDs, it is most important to improve both physical work environment for female workers such as appropriate work station and tools fit for them and psychological environment such as less job demand and more decision latitude(worker control).

• 한국산학기술학회논문지
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• 제15권7호
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• pp.4258-4271
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• 2014

본 연구는 병원에 근무하고 있는 의무기록사들의 직업전문성 인식도와 직무만족도에 영향을 미치는 요인을 알아보고자 서울시, 경기도, 대전시, 충청남도 및 충청북도에 소재하고 있는 53개 병원급 이상에서 근무하고 있는 의무기록사 314명을 대상으로 2013년 3월 4일부터 4월 23일까지의 기간 동안에 표준화된 자기기입식 설문지(self-administered questionnaire)를 이용한 설문조사를 실시하였다. 연구결과, 조사대상자들의 직업전문성인식도에는 성별, 연령, 결혼상태, 월수입, BMI, 직위, 업무에 대한 적성, 직업전환의사 및 장래 의무기록사에 대한 사회적 지위 전망에 대한 인식이 유의한 관련성이 있는 것으로 나타났으며, 특히 인구사회학적 특성과 직업관련 특성이 직업전문성인식도와 높은 관련성이 있었다. 조사 대상자들의 직무만족에는 연령, 월수입, BMI, 직위, 업무에 대한 만족도, 직업전환의사, 응답자 자신의 사회적 지위 전망에 대한 인식 및 직업전문성인식도가 유의한 관련성이 있는 것으로 나타났으며, 특히 직업관련 특성 변수와 직업전문성인식도가 직무만족도와 높은 관련성이 있는 것으로 나타났다. 위와 같은 연구결과는 의무기록사들의 직업전문성인식도에는 인구 사회학적 특성 및 직업관련 특성 변수들이 높은 관련성을 보였으며, 직무만족도에는 직업관련 특성 및 직업전문성인식도 변수들이 높은 관련성이 있음을 시사하고 있다.