• Title/Summary/Keyword: usage satisfaction

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A Study on User Acceptance Model of uTradeHub Service Based on Unified Theory of Acceptance and Use of Technology (통합기술수용이론(UTAUT) 기반 uTradeHub 서비스의 사용자 수용모형에 관한 연구)

  • Song, Sun-Yok
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.8
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    • pp.181-189
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    • 2017
  • This study examines whether the variables used in the Unified Theory of Acceptance and Use of Technology(performance expectancy, effort expectancy, social influence, and facilitating conditions) is applicable to continuous usage of uTradeHub at a time of expansion in the use of uTradeHub. In addition, the role of user satisfaction(mediating effect) and CEO support(interaction effect) in the relationship is identified attempting to provide basic data to help uTradeHub management strategy establishment. A total of 101 valid responses collected through questionnaires were used for empirical analysis(using SPSS 24.0), and the results are as follows. First, for the effect of the integration technology acceptance factor on user satisfaction(H1), only performance expectancy, effort expectancy, and social influence were significant, but facilitating conditions was not significant. Second, for the effect of user satisfaction on the continued use of uTradeHub(H2), there was a significant result. Third, the mediation effect on verification of user satisfaction(H3) was full where performance expectancy, effort expectancy, and social influence prompted continuous usage through user satisfaction. Fourth, for interactive effect verification of CEO support(H4), an interaction effect was shown only in the influence relationship of performance expectancy and social influence on user satisfaction.

Relationship satisfaction and Self-disclosure in Real-space fiend relation and Cyber-space friend relation (실제공간과 사이버공간 친구관계에서의 관계만족도, 자기노출)

  • 최보가;배재현
    • Journal of the Korean Home Economics Association
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    • v.42 no.2
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    • pp.1-18
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    • 2004
  • The purpose of this study was to investigate the degree of relationship satisfaction and self-disclosure in real-space friend relations and cyber-space friend relations. The sample was 248 middle and high school students, and 107 undergraduates. The main findings of this study are as follows: 1) Relationship satisfaction is significantly higher in cyber-space friend relations than in real-space friend relations. 2) In contrast to relationship satisfaction, self-disclosure is significantly higher in real-space friend relations than in cyber-space friend relations. 3) Self-disclosure differs significantly in terms of grade, gender, number of friends, communication method, and daily internet usage.

A Study on Satisfaction Factors of Pedestrian Road in Residence District according to Usage Purpose (보행자전용도로의 이용목적에 따른 만족요인 연구)

  • Yeom, Sung-Jin
    • Journal of Environmental Science International
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    • v.20 no.9
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    • pp.1205-1212
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    • 2011
  • As serving people's activities, pedestrian road systems are basic and necessary facilities in urban structure. To provide and utilize these pedestrian road systems in residential area would enhance urban environment as well as quality of life. For this reason, pedestrian road should be planned by consideration of people's activity in residential area. Evaluation of existing pedestrian road should be also oriented how people use it and what people do in it. This study amis to investigate functions of pedestrian road system throughout evaluation of user's satisfaction in order to improve better pedestrian road system in residential area. The purposes of this study are to analyze components of factors affecting on user's satisfaction, and to find the relationship among affecting factors. For this study, the on-site questionnaire method was applied to 267 individuals who were collected as the study areas where locate Toyogaoka and Kaidori, Japan. The collected data were clarified exploratory factors, and analyzed relationship between the factors and satisfaction by applying quantitative statistical techniques for the mapping investigation, Mann-Whitney u-test, and correlation. The results of this study are follows. The pedestrian road system is more preferred than surroundings of vehicle roads in residential district area where maintains pedestrian road as open space. In addition, satisfactions of the pedestrian road for each purpose were highly evaluated, because of conformability and convenience for usage. Consequently, the pedestrian road which is secure and greening as an open space is well carried out for the living circulation of residents. It would suggest that pedestrian road have to be managed and planned not a function of circulation but an open space system.

The Influence of School Consumer Education on Cellular Phone Consumption Behaviors of Middle School Students (학교 소비자교육이 중학생의 휴대전화 소비행동에 미치는 영향)

  • Lee, Jin-Hwa;Oh, Kyung-Wha;Chae, Jin-Mie
    • Journal of Korean Home Economics Education Association
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    • v.24 no.2
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    • pp.87-99
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    • 2012
  • The purpose of this study is to investigate the relation among adolescents' school consumer education, cell phone consumption behavior and satisfaction with cell phone consumption life. Finally, this study aims to find right ways for leading to adolescents' reasonable consumption life and improving the school consumer education. A survey was conducted to the second grade students 430 of middle school residing in Seoul and the Capital area. As the result of examining the relation among school consumer education, consumption behavior, and consumption life satisfaction, the learning of 'information analysis and decision making process' has a positive effect on 'reasonable purchase and active problem-solving' behavior, and the learning of 'consumption culture' on 'active problem-solving and ethic use' behavior, the learning of 'problem-solving and rights and responsibilities' on 'ethic use' behavior. In addition, it shows that 'ethic usage behavior' in consumption behavior has a positive influence on 'relation satisfaction', and 'reasonable purchase' behavior and 'active problem-solving' behavior on 'practical usage satisfaction'.

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Survey on Injuries during Snowboarding and Wearing Satisfaction to Develop Snowboard Protector (스노보드 보호대 개발을 위한 스노보딩 중 주요부상 및 보호대 착용만족도 조사)

  • Lee, Heeran;Hong, Kyung Hwa
    • Fashion & Textile Research Journal
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    • v.21 no.4
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    • pp.497-508
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    • 2019
  • Snowboarder accidents at ski resorts are increasing; therefore, it is essential to wear protective wrist, hip and knee protectors when snowboarding. However, most studies focus on the improvement of gear or expansion of safety facilities with few studies on protectors that directly safeguard the body from accidents caused by tumbling. Protectors currently on the market do not properly consider the needs of the users. Therefore, this study investigates the reality of usage and satisfaction rate of those that use snowboarding protectors along with factors deemed important upon wearing them to provide the grounds for the development of comfortable protectors. Subjects were 1,058 adults in their 20s to 40s. First, a survey was conducted regarding demographic traits as well as the wearing and purchasing of protectors. Second, 325 people that purchased and wore protectors were investigated in regards to the wearing satisfaction rate of current commercial protectors. The results showed that 86% of the 1,058 subjects wore protectors; knee protectors (72%), hip protectors (57%) and wrist protectors (38%). Important factors upon purchasing and wearing satisfaction were studied according to demographic traits, snowboarding experience, and number of snowboard rides for one season. As a result, the damage rate increased along with the number of snowboard rides for one season. Important factors considered when purchasing varied significantly according to sex, age, snowboarding experience, and favored slopes. The results of this study will help in the design of comfortable protectors for snowboarders.

A Study on Propensity for Commission Paid Auction Site (유료 경매사이트 이용의사에 관한 연구)

  • Han, Su-Jin
    • Journal of Family Resource Management and Policy Review
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    • v.11 no.2
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    • pp.133-154
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    • 2007
  • This research investigated consumer's usage of, evaluation on and satisfaction of the Auction Site, with a view to analyze the key factors influencing a commission paid Auction Site. The findings of results from the analysis are summarized as follows. First of all, the consumer group at the age equal to and less than 20 years old showed the highest purchasing frequency, and the consumer group with a household income less than 2,500,000 won showed the highest number of hours on the site. Secondly, the evaluation index showed that consumers think highly of the complaint resolution process, and, especially, the aged consumer group respected the Auction Site's level of confidentiality of transaction and privacy. Thirdly, among consumers' satisfaction, subdivided by types, price satisfaction was the highest followed by quality satisfaction, settlement satisfaction, delivery satisfaction, information satisfaction and AS satisfaction, in that order. Fourthly, in the event consumers used the commission paid Auction Site, the number of times it has been used, evaluations related to information provision and evaluations on confidentiality of transactions and privacy are influential parameters.

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A Study on the Determinants of Continuous Usage of New Technology-based Banking System: Focusing on Moderation Effect of User Experience Period (신기술기반 은행 정보시스템의 지속사용의도 결정요인에 관한 연구: 사용자경험기간 조절효과 중심으로)

  • Park, Mi;Lee, Ki-Ryang;Kim, Hyung-Wook
    • Journal of Korean Society for Quality Management
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    • v.44 no.2
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    • pp.409-424
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    • 2016
  • Purpose: Present study was designed to examine the casual relationships among service quality, self-efficacy, perceived usefulness, user satisfaction and Continuous Usage in new technology-based banking system. Also, we intended to testify the moderating effects of user experience period in causal model. We applied path analysis model in order to test the hypotheses and research model. Methods: Survey tool, that is, questionnaire has obtained validity through literature survey, exploratory survey and pretest and sample 279 was selected. For statistical treatment of pretest and main analysis, SPSS20.0 and AMOS 20.0 were employed and structural equation model was employed as analysis method. Results: Result of this study shows as follows. All factors have an effect on user satisfaction and Continuous Usage, and we found that user experience period played moderating effect in causal relationship. Therefore, new technology-based banking system is found that the determinants of continuous usage intention is different according to the user experience period. Conclusion: Present study shows that self-efficacy in via of user experience period, there is a need to emphasize that the main consideration factor new technology-based banking system. However, present study has some limitations to additionally research in the future.

An Empirical Study on the Influential Factors to User's Continuos Usage and Recommendation of SmartPhone-Games (구조방정식을 이용한 스마트폰 게임의 지속적 사용의도와 추천에 미치는 영향에 관한 실증적 연구)

  • Kwon, Hyeog-In;Kim, Ho-Il;Choi, Yong-Seok
    • Journal of Korea Game Society
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    • v.11 no.6
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    • pp.115-125
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    • 2011
  • Recently, a sharp increases of users of smartphone is not only cause an rapid growth smartphone-games market, but also secured it's position as a high value market. thus have to begets a multilateral study to the smartphone of newly-rising. however the earlier studies were researched previous smartphone, despite extended research is needed for smartphone-games. therefore the study's purpose is to draw a main factors it has a decisive effect for recommendation and sustainable-usage through recognizing the cause-and-effect relationship with purchase intention, purchase action, satisfaction, recommendation, and sustainable usage that based purchase-effect-factors of smartphone-games. for this study the questionnaire of 293 was taken. and structural equation model was adopted to analyze this study.

Convergence of Smartphone Motivation, Stress, and Interpersonal Satisfaction on the Dependence of Dental Hygiene Students (치위생 학생의 스마트폰 이용동기, 스트레스, 대인관계만족도가 과의존에 미치는 융합 연구)

  • Kim, Da-Hui;Lee, Hye-Jin
    • Journal of Convergence for Information Technology
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    • v.9 no.9
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    • pp.237-244
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    • 2019
  • This study aimed to investigate the effects of motive of use, stress and interpersonal satisfaction on smartphone overdependence in dental hygiene undergraduates. A questionnaire survey was conducted on 216 dental hygiene students in colleges in Dajeon and Chungnam regions. The results showed that motive of use(3-4hours/>4hours)(${\beta}=-0.178$), weekday usage (<3hours/3-4hours)(${\beta}=0.163$), and weekday usage (${\beta}=0.196$) had a high impact on smartphone overdependence in dental hygiene students. Weekday usage dummy 1 was the factor with the greatest impact, with an explanatory power of 25.6%. Additional studies on various factors that affect smartphone overdependence as well as education programs for preventing smartphone overdependence in dental hygiene students are needed.

Analyses of Factors Affecting Satisfaction of the Visually Impaired SNS Users (시각장애인 SNS 이용자의 이용만족에 영향을 미치는 요인)

  • Lee, Hyun Mi;Hong, Soon Goo;Kim, Jong Ki
    • Information Systems Review
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    • v.14 no.3
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    • pp.25-51
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    • 2012
  • The purpose of this study is to analyze the key factors affecting satisfaction of the visually impaired SNS users so that they may use SNS more effectively in the future. This study has used three factors such as the information factor, the relationship factor and the speed factor and the usability as independent variables. The social presence factor was used as a parameter and the SNS user satisfaction as a dependent variable. For the research, 195 visually impaired SNS users have participated in this survey. The major findings of this study are that the relationship factor has strong effects on the self-identification factor, the social presence factor and the SNS usage satisfaction among the factors affecting the visually impaired users to be satisfied with SNS. On the other hand, the information factor and usage factor have no effects on the self-identification factor and the social presence factor. However, they have effects on the SNS usage satisfaction. Additionally, the self-identification factor has no effect on the SNS usage satisfaction, but the social presence factor has effect. Based on the above study results, this paper proposed for the government to enhance the educational program on the use of SNS for the visually impaired and to increase its financial and political support on this subject. Additionally, technical supports on SNS service accessibility and usage by the government are vital for the visually impaired. Academically, this study provides a concrete groundwork for the research on the use of SNS by the visually impaired by providing a solid research direction for further study on this subject. Socially, this study helps the visually impaired use SNS more effectively by increasing the general public awareness of the importance of SNS usages by the visually impaired so that the information gap of the society may be diminished in the future.

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