• Asia pacific journal of information systems
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• 제33권4호
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• pp.934-956
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• 2023

This study focuses on the adoption of Healthcare Information System (HIS) in India's healthcare services, which has led to an increased use of HIS software for managing patient information in hospitals. The study aims to evaluate the factors that influence hospital workers' satisfaction with HIS usage and its impact on their intention to continue in the use of HIS. Primary data was collected through a survey questionnaire from 265 hospital workers. A new framework was developed, and Structural Equation Modeling (SEM) was used for analysis. Sensitivity analysis was also conducted on demographic data using an Artificial Neural Network (ANN) approach. The results indicated that all hypotheses were significant (p < 0.05). Effort expectancy was the most significant factor influencing hospital workers' satisfaction (p < 0.01). Sensitivity analysis showed that education (Model-A) and experience in use of HIS (Model-B) were the most important factors. The study contributes by proposing a new theoretical framework and extending the previous research on HIS usage satisfaction. Overall, the study highlights the importance of easiness and usefulness in predicting HIS usage satisfaction.

• Asia pacific journal of information systems
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• 제32권2호
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• pp.354-380
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• 2022

This study proposed a novel model to investigate influential factors affecting the intention to continue using increasingly popular food delivery apps (FDAs). The proposed theoretical model is developed and validated to extend traditional technology acceptance and adoption theories by identifying several determinant factors that capture the unique context of FDAs continuous usage. Hypotheses were tested using a partial least square structural equation modeling approach (PLS-SEM) on data collected from 331 actual FDAs users during the COVID-19 pandemic. The results reveal that convenience, perceived compatibility, delivery experience, and online reviews significantly influence the continuous usage of FDAs. The findings also confirm the importance of continuous intention on the actual use of FDAs. The research model of this study explains 65% of variance in continuous intention and 47% in actual use. The insights provided by this study suggest fruitful directions for future research. They can also help FDAs companies, developers and marketers with strategies and tips for further development and growth by ensuring users' continuous usage of these platforms.

• 한국멀티미디어학회논문지
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• 제19권2호
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• pp.512-519
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• 2016

In this paper, we compared the user experience according to utilize parallax scrolling technique in web site. For this purpose, we divided subjects into two groups. The subjects of Group1 were given to use web site interface with Parallax scrolling and the Group2 were given to use web site interface with non Parallax scrolling. Then, All Subjects answered the questionnaire of user experience. User experience were evaluated by four entries as Novelty, Esthetics, Usage of Satisfaction, Cheerfulness. Consequently. As a result, the web site interface with Parallax scrolling showed significantly higher score of Novelty, Esthetics, Cheerfulness than the web site interface with non-Parallax scrolling. In this study. we proved that using the parallax scrolling technique in web site interface improves the overall user experience, and suggested to apply as a way to advance the attention and persistency on creating a web site.

• Asia Marketing Journal
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• 제14권4호
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• pp.143-165
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• 2013

Sales force automation (SFA) technologies are increasingly used to support customer relationship management (CRM) strategies. However, the popular press reports mixed results among companies incorporating SFA technologies and the previous studies have less interested in relationship quality between sales person and customer as an outcome of SFA. Actually the improved quality of the salesperson-customer relationship may be the most important outcome of SFA usage. This outcome is especially meaningful in today's marketplace given the increasing focus placed on customer retention and other customer related performance such as customer lifetime value. Therefore, this study seeks to further examine the impact of SFA usage within two different firms using SFA technologies to examine the impact of SFA usage on both customer relationship quality and sales performance. Additionally, the moderating roles of perceived managerial support and salesperson experience on the outcomes of SFA usage are examined. The results shows that direct effect of SFA usage on performance was not significant but highlight the mediating role of customer relationship quality in the SFA usage - sales performance relationship. Also, this research examines a number of moderating effects of both management supports for SFA and salesperson's sales work experience. The results indicate that management support has a significant direct influence on relationship quality and salesperson performance, but not a significant moderating effect on the relationship between SFA usage and the outcomes (relationship quality and performance). Thus moderating effects were not supported but find significant main effects. First of all, finding of this study suggest that a formula for successful SFA implementation must be one that highlights a SFA usage → relationship quality → sales performance sequence. This means when sales person use SFA they must build relationship with customer first then will return some long term performance. Second, the implications of not considering the introduction of big technology initiatives in terms of fit within the company's culture, strategy, structure, and environment may in many cases be quite noteworthy. Therefore, the launching of a new technology in the firm, such as SFA, may have a nonlinear impact upon overall firm performance, depending on the presence of other complimentary resources and capabilities. Finally the authors offer a number of implications for research and practice, and suggest directions for future SFA research that may further improve our understanding of this increasingly relevant topic.

• 한국문헌정보학회지
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• 제36권3호
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• pp.69-91
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• 2002

본 연구는 웹 이용자들이 검색엔진을 어떻게 선택하여. 어떠한 기능들을 활용하며, 검색결과는 어떻게 평가하는지 그리고 어떤 어려움을 겪고 있는지를 밝혀 보고자 하였다. 28명의 대학의 교수와 대학원생으로 구성된 이용자들을 대상으로 한 인터뷰결과를 분석한다. 연구 결과에 따르면, 본 연구의 참가자들은 검색결과에 대한 평가보다는 특정한 기능이나 익숙함에 근거하여 엔진을 선택하였다. 이들은 통합검색에 대해서는 의견이 양분되어 있었으며, 연산자의 사용이 결과에 미치는 영향이 거의 없다고 보고 있었다. 검색엔진에 대한 평가를 내릴 때에도 검색결과의 정확성외에 결과를 보여주는 인터페이스 디자인에도 상당한 관심을 가지고 있는 것으로 나타났다.

• 한국정보기술응용학회:학술대회논문집
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• 한국정보기술응용학회 2005년도 6th 2005 International Conference on Computers, Communications and System
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• pp.365-368
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• 2005

While the goal of new IT adoption in small and medium sized firms is to choose an optimal system to fit with their own environments and conditions, that of IT post-adoption usage is to fully implement new IT and maximize their benefits from it. Therefore, the decision-making environments of new IT adoption is definitely different from those of post-adoption. Also, The direct experience of IT usage can provide some learning effect and the change of users' beliefs on new IT. From this point of view, this study attempts to figure out the differences of influencing factors on IOS usage intention between adopters and non-adopters. The results show that there are clear differences of influencing factors between two groups. Non-adopter group shows that perceived financial cost and ability of use have significant influences on IOS usage intention, while relative advantage and perceived risk in adopter group have statistically significant influences on post-adoption usage of IOS.

• 한국IT서비스학회지
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• 제18권5호
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• pp.133-153
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• 2019

The application of mindfulness is increasing in corporation for business innovation. However, the influence of mindfulness has not been confirmed for employee in detail. Mindfulness is the awareness that arises from paying attention in the present. We often experience uncertainty abounds about what the information technology is, how well it works in the process of using information technology. According to the definition of mindfulness, mindfulness can deepen employee's thoughts and understanding of information technology and will provide a clue to the solution of the issue. This study focusses on impact of mindfulness on IT usage behavior, particularly on IT continuance usage. Research question of this study is whether mindfulness impact perceived factors related to IT continuance usage. The study of relationship between IT and mindfulness will have meaningful results because both IT and Mindfulness are aimed at corporate innovation. Based on most recent theory in IT continuance usage, called by Decomposed Expectation-Disconfirmation Model, we established hypotheses and examined the impact of mindfulness on perceived factors in process of IT continuance usage. For empirical analysis, we collected 303 employee samples and conducted Structural Equation Modeling for path analysis. We showed that mindfulness has a positive impact on perceived usefulness, usability and usefulness confirmation, usability confirmation. We also confirmed that antecedent of satisfaction is perceived usefulness, perceived usability and usefulness confirmation, usability confirmation, and satisfaction is the cause of IT continuance usage. We suggested academic and practical implication based on empirical analysis results. In academic perspective, we found the role of mindfulness in process of IT continuance usage. From practical point of view, we suggest to use of mindfulness program for IT continuance usage in corporation.

• 대한통합의학회지
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• 제3권2호
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• pp.29-37
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• 2015

Purpose: The purpose of this study was to investigate the factors that make the bathroom experience an inconvenient one for stroke patients, including the use of basic materials to provide an effective and individualized bathroom environment. Method: The survey was conducted from May 20 to June 20, 2014 on 81 stroke patients. The questionnaire is composed of the following: general factors of respondents, degree of inconvenience of general bathroom usage, and inconvenient factors. The questions on inconvenient factors of bathroom usage are comprised of 20 questions in a 5-point Likert scale. Result: The degree of inconvenience of bathroom usage results showed that the group of patients using wheelchairs experience more inconvenience than the group of patients without wheelchairs. The inconvenient factors between two groups are shown to have significant differences in the door sill, the location of the mirror, the chair for showering, transferring to the bathtub, slippery floor, the location of cabinets, door width, shower space, the location of shower booth, and the safety handle on the wall and toilet (p<.05). Conclusion: The result of this research shows that the inconvenient factors in the bathroom experience stroke patients vary depending on the use of wheelchair. The result may be utilized as therapeutic basic materials provide an effective bathroom environment to stoke patients in future.

• Journal of Information Technology Applications and Management
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• 제13권3호
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• pp.181-200
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• 2006

The purpose of this study is to examine factors influencing online product transformation focusing on benefits of online shopping and word of mouth. Generally, it has been known that buying search goods is more proper than experience goods in the online. However benefits of online shopping and word of mouth make product transformation from experience goods to search goods and the product transformation promote the purchase of experience goods online. We developed a conceptual model of online product transformation including benefits of online shopping(e.g. good price and convenience), online word of mouth (e.g. bulletin board and consumer reviews), and consumer characteristics (e.g. innovativeness and Internet usage). Also, we suggest several research propositions on online product transformation. The implications for marketing strategies of experience goods and furher research direction are suggested.

• 한국인터넷방송통신학회논문지
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• 제16권3호
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• pp.187-201
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• 2016

본 연구는 20세에서 23세 사이의 대학생 7명을 대상으로 스마트폰 사용에 대한 경험 구조를 분석하고자 총 4회에 걸친 인터뷰를 실시하였다. Giorgi의 현상학적방법을 이용하여 분석한 결과 4개의 일반적 구조문장과 28개의 주제로 작성할 수 있었다. 일반적 구조문장은 스마트폰 사용의존, 스마트폰 사용현상, 스마트폰 사용결과, 스트레스와 스마트폰과의 관계이었고 주제는 양가감정, 스마트폰에 대한 긍정적 감정, 분리불안, 스마트폰에 대한 부정적 감정, 스마트폰에 의존되어 있는 감정, 스마트폰과의 일체감, 생활의 보조 역할, 깊게 삶에 관여함, 일상생활에 유용함, 학습 소통 휴식과 건강관리, 인간관계 유지, 가장 중요한 존재, 깊이가 얕은 관계의 속상함, 대인관계 방해, 부정적인 대인관계 형성, 사적인 부분 침해, 부정확한 인맥 구축, 어쩔 수 없이 참여, 개선하지 않으려는 인간관계, 집중력 저하, 학업에 방해, 학업에 도움, 심층학습 성취에는 한계적 도움, 스트레스 도피 공간, 스트레스 증폭, 강박적 집중, 괴리감, 시간낭비이었다. 결론적으로, 현재 대학생에게 스마트폰의 사용은 스마트폰에 의존하게 되었고, 인간관계와 학업에 있어서 부정적인 영향을 미치고 있었으며, 스트레스를 증폭시켰다. 이에 따라 스마트폰 사용의 원칙이 필요하고, 합리적인 스마트폰 사용을 위한 문화 구축을 제언한다.