• Title/Summary/Keyword: u-service

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A Design of Ontology-driven U-Service in U-City (U-City에 있어서 온톨로지 기반 U-서비스 설계)

  • Kwon, Chang-Hee
    • Journal of Digital Convergence
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    • v.10 no.7
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    • pp.179-184
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    • 2012
  • The ultimate purpose of cities is 'the enhancement of quality of life in city'. In order to achieve this, it is required to optimize the Ontology-driven ubiquitous services included in the U-City and UIS of regions and communities and so on. Almost U-Service's contents are related to spatial or temporal extent. So it is important to design Spatio-temporal event schema for efficient access to U-City. There is a rapid change into an urban society in the shape of Ontology-driven ubiquitous services in which a content on a region or an incident is newly reconstructed through various ideas with the influence of the ubiquitous environment.

Design and Implementation of Location Based Silver Town u-Service System (위치인식 기반 실버타운 u-서비스 제공시스템 설계 및 구현)

  • Choi, Yeon-Suk;Park, Byoung-Tae;Choi, Yong-Ju
    • Journal of Internet Computing and Services
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    • v.11 no.3
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    • pp.53-63
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    • 2010
  • In this paper, the u-Service system that is based on location-aware technology is designed and implemented for a silver town. On the real silver town the developed system has been employed and tested to provide convenient and secure living for residents. It provides services such as emergency call, intelligent elevator operation, and hands-free door access based on the location of the residents with personal device as called smart tag. It can also be applied to other service areas such as the location-aware u-Service for hospital, high-rising complex building, APT, etc.

Utilizing Spatial-data to Provide for U-Service Based on U-GIS

  • Lee, Seok-Ho;Lee, Ji-Yeong;Kim, Hyong-Bok
    • Spatial Information Research
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    • v.17 no.4
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    • pp.405-416
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    • 2009
  • According to the changes of the city's paradigm, the demand on u-City increases rapidly. u-City has been built at 54 areas in Korea (as of May 2009). One of the important determinants of success or failure in the increasing of u-City is how to provide u-Services. Most current u-Services are Sensor Network-based monitoring services to manage urban infrastructure. u-GIS is one of fundamental requirements to implement 'any time and any where' u-Service which covers the essential meaningful term "ubiquitous". Hence, in this paper, we 1) describe the definition of the spatial awareness, 2) discuss how to converge (Spatial Embedding) among different spatial data : topographic spatial data, sensor spatial data, and more, 3) bring forth an advanced form of u-Service, 4) analyze the state-of-the-art u-GIS techniques.

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A Study on the Design and Implementation of the private u-Terminal for the new ITS Service (신규 ITS 서비스를 위한 전용 u-단말기 설계 및 구현에 관한 연구)

  • Kim, Joeng-Hoon;Kim, Su-Sun
    • 한국ITS학회:학술대회논문집
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    • 2008.11a
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    • pp.519-524
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    • 2008
  • In this paper, we mainly describe the development of exclusive u-device essentially required to implement new ITS services (taxi call service, service for transportation vulnerable, transport information service, walker's navigator, electronic payment service, call information service etc.). To design this device, Samsung main CPU S3C2440A was selected and large memories (ROM and RAM) which are required for new ITS services are applied. In addition, all of GPS, RFID module, Wi-Fi and Bluetooth functions are included to develop an exclusive device indispensable in the ubiquitous society. For this, in this paper, we first examined detailed design of an exclusive u-device development, and based on the designed contents, the performance of a realized u-device was evaluated. If services are created by linking new ITS services with relevant public institutions or companies, based on application of the exclusive u-device developed as above, they would be expanded to a new blue ocean, expectedly resulting in a big spillover effect in local societies.

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U-complaints call center agents organization fairness impact on job performance through organizational commitment and job satisfaction (U-민원 콜센터 상담원 조직 공정성이 조직몰입과 직무만족을 통해 직무성과에 미치는 영향)

  • Nam, Sangmin;Hwang, Changyu;Kwon, Dosoon;Hong, Soongeun
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.11 no.3
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    • pp.125-143
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    • 2015
  • As improving the life quality of citizen because of development of Urbanization and Information, civil application service of public institutions has been changed. The government provides a 24-hour civil service of e-government, public institutions operate U-complaints call center to pursue a personalized service to customers. As customer service are diversified, the inconvenience of service is increased. Therefore, public institutions instituted U-complaints call center to solve increased complaints. In early days, public institutions operated simple call center. However, it became intelligent U-complaints call center by SNS. The more increase the importance of agents' contact customer service, the more increase Job Performance considered by Organizational Commitment & Job Satisfaction of call center agents. This study analyzed that applied to Fairness Theory with Organizational Commitment, Job Satisfaction and analyze U-complaints call center agents' role and job performance of public institutions. Proposed a research model applied to job satisfaction with key variables, organizational commitments, job satisfaction. It's expected to impact on job performance of U-complaints call center agents in public institutions. For empirical study of research model, conducted a survey of the U-complaints call center agents of public institutions. 170 samples were collected from the survey and analyze relationship between the factors. Procedural justice, distribution fairness, fairness interaction are significant influence on organizational commitment of parameters by analysis U-complaints call center agents. Procedural justice and fairness of interaction was found not to effect on parameters of job satisfaction. Also, parameter, organizational commitment have significant influence on job satisfaction. However, have no influence on job performance. Therefore, the parameters of job satisfaction have significant influence on job performance. Public institutions should adopt to improve the quality of citizen services through U-complaints call center agents.

SOA-based Integrated U-City Service Architecture (SOA 기반의 U-City 서비스 통합 아키텍처)

  • Lee, Kang-Pyo;Lim, Young-Seok;Ahn, Jae-Min;Yoo, Jin-Soo;Kim, Hyoung-Joo
    • Journal of KIISE:Computing Practices and Letters
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    • v.16 no.3
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    • pp.257-262
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    • 2010
  • SOA (Service-Oriented Architecture), which has become very popular recently, is a new paradigm for software development and application. In this paper, we propose an integrated architecture which is able to effectively manage and control a variety of services for U-City projects focusing on the importance of service integration. SOA has a number of important features such as loose coupling, standard bases, and distributed computing, all of which are the essential elements for merging and providing various services in U-City projects. We exploit the ESB (Enterprise Service Bus) for reflecting those features, which is a core module linking mutually heterogeneous components so that the communication of services can be implemented. In this paper, we discuss the necessity of SOA in U-City services and a possible scenario and method for the implementation. Finally, we propose an integrated architecture for the U-City Integration and Management Center.

The Study on U-Service Priority for Low-Income People Using AHP (계층화분석법을 이용한 저소득층 u-서비스 적용 우선순위에 관한 연구)

  • Byun, Wan-Hee;Yang, Dong-Suk;Kee, Ho-Young;Jeong, Man-Chul
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.10 no.1
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    • pp.100-111
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    • 2011
  • u-City(ubiquitous city) pursuing competitiveness of city and improvement the quality of life needs high cost to build and operate it. But not all people get a benefit by u-City. It is important that low-income people have experienced information divide gain practical benefits in u-City. In this paper, first we selected suitable item of u-service for low-income people and then drew a order of priority using AHP method about legal and institutional conditions, possibility of technical realization, and the generalization. As a result, we prioritize to u-service for low-income people, that is the order is prevention for missing a dotard, safety of street, and information providing about job and employment.

IT-based U-City Service Development (IT 기반의 U-City 서비스 개발 방법론 제안)

  • Park, Hyun-Young;Park, Jong-Sung;Yang, Jung-In;Kim, Dong-Ho;Lee, Jung-Hoon
    • 한국IT서비스학회:학술대회논문집
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    • 2009.05a
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    • pp.91-105
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    • 2009
  • 현 정부는 신성장동력의 녹색기술산업 분야에서 첨단그린도시를 선정하여, 향후 많은 지자체 등에서 앞다투어 U-City 건설을 목표로 많은 서비스를 도입할 것으로 예상된다. 그러나, U-City 서비스, 프로세스, 필요한 H/W 등에 대한 표준화는 이루어져 있지 않은 상황이다. 이에 본 연구에서는 U-City 건설에 활용될 수 있는 IT 기반의 U-City 서비스 개발 방법론을 제안하고자 한다. 이를 위해 본 연구에서는 U-City와 NSD(New Service Development) 방법론들에 대한 문헌연구를 중심으로 U-City Service 개발 방법론 도출을 위한 분석을 하였다. 이러한 U-City 서비스 개발 방법론 연구결과를 통하여 U-City 서비스 도입을 위한 지침서를 제공할 수 있는 토대를 마련할 것이다.

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Research for Quality of Experience in Ubiquitous Service (Ubiquitous Service에서의 QoE에 관한 연구)

  • Lee, Kyoung-Hyoun;Kim, Hwa-Jong
    • 한국IT서비스학회:학술대회논문집
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    • 2010.05a
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    • pp.177-182
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    • 2010
  • 최근 통신서비스는 유무선환경이 융 복합되어지고, 통신의 주체도 기존의 전화, 휴대전화, PC에서 센서를 이용한 사물통신까지 다양해지고 있다. 이러한 통신환경의 변화는 수년간 논의되어온 유비쿼터스서비스(Ubiquitous Service, U-Service)로 발전되어지는 것이라 할 수 있다. 기존의 통신 서비스의 경우에는 회선의 대역폭이나 손실률, 지연율 등이 통신서비스의 품질을 크게 좌우했지만, 통신환경이 복잡해지면서 통신서비스의 품질을 좌우하는 요소 또한 다양해지고 있다. 특히 U-Service에서는 기존과는 다른 통신환경을 가지고 있는 센서와 센서를 위한 센터 네트워크가 한 부분으로 포함되면서 통신서비스의 품질을 관리하는 것은 상당히 어려워지고 있다. 본 논문에서는 U-Service에서의 품질에 관한 기존의 연구와 통신서비스에서의 품질에 관한 연구를 분석하고, U-Service에서의 품질에 대한 정의 및 품질 관리방안에 대해서 제안한다.

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Research on the Relative Importance and the Priority for the Functions of the U-City Service Aid Organization (U-City 서비스 지원기관 기능의 상대적 중요도와 우선순위 연구)

  • Yi, Mi Sook;Shin, Dong Bin;Lee, Jae Yong
    • Spatial Information Research
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    • v.21 no.2
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    • pp.35-43
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    • 2013
  • The aim of this research is to analyze the priority to functions of the U-city Service Aid Organization(USAO), which is to support invigorating U-City industry. This research analyzes the relative importance and the priority about the functional area and components of UASO based on AHP. This research also performs a sensitivity analysis. The research result shows that relative importance of functional area is like following orders: 1) distribution of U-City service-related information, 2) quality certification of U-City-related products and services, 3) R&D of U-City technology, 4) standardization of U-City, 5) U-City human resource development. The relative importance order of functional components is 1) establishment of U-City information distribution organization, 2) construction and management of U-City information distribution network, 3) supporting U-City information distribution and price policy, 4) providing U-City information list for distribution, 5) preparation and application of quality certification standard of U-City products and services, 6) research on legal system of U-City items, targets, and procedures for quality certification, 7) research, analysis, and provision of U-City information distribution situation, 8) level examination of constructed infrastructures and services in U-City, 9) U-City core technology development and localization of technology, 10) standardization of collected U-City information, service classification, distribution system. This research result can be applied directly to design functions of USAO. The result also can be used for duty management, human resource planning, or resource allocation.