• Journal of Korean society of Dental Hygiene
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• v.11 no.6
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• pp.863-870
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• 2011

Objectives : It examines influence of satisfaction with dental esthetics upon quality of life related to oral health after examining the satisfaction with dental esthetics and the quality of life related to oral health according to subjective perception. Methods : The subjects who have experience of dental esthetics from June 2010 to August 2010 in 50 places of hospitals and clinics with dental esthetics in Seoul, which were selected with convenience sampling, the structured questionnaire was widely distributed to 315 people who agreed to research. After making the subjects respond with self-reported method, data was collected. 298 copies except 17 copies were used in the final analysis. Results : The better in the perceived general health group led to the higher satisfaction with orthodontic treatment(p=0.001). There was significant difference even in satisfaction with dental bleaching(p=0.030). The better in the perceived general health group led to the higher quality of life related to oral health(p=0.002). The subjective perception was indicated to have relationship with satisfaction at dental esthetics or quality of life related to oral health. The satisfaction with orthodontic treatment(${\beta}$=2.142, p=0.038) was indicated to be relevant factor of having influence upon quality of life related to oral health. Conclusion : As a result of analyzing partial correlation analysis by having subjective perception as control variable, the satisfaction with orthodontic treatment and the life quality related to oral health showed positive correlation.

• The Journal of Pediatrics of Korean Medicine
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• v.32 no.1
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• pp.75-82
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• 2018

Objectives It is important to maintain health for students. The School Health Law is enacted in Korea to carry out the school health project like Korean Medicine Doctor's student Health and Wellness program. The purpose of this study was to examine the student's satisfaction of the program. Methods The school project was conducted in 19 schools in Seongnam city from May 2016 to December 2016. This school program was consisted of health counseling, necessary treatment, health related lectures, and vocational education about Korean medicine. A satisfaction questionnaire was conducted to gather information about overall satisfaction of the program and the program details such as health counseling, treatment, and health lectures. Results A total of 1,713 students and faculty members participated and 164 of those students completed the satisfaction survey. The overall mean score for the teaching activities was $8.54{\pm}1.76$, satisfaction of health counseling was $8.57{\pm}1.74$, treatment satisfaction was $8.39{\pm}1.83$, satisfaction with the health lectures was $8.23{\pm}1.96$ (range 3~10), and the need for continuity of the program was $8.43{\pm}1.91$ (range 1~10). One of the main benefit from the program was that students were able to get necessary treatment as soon as possible (51.2%). Conclusions We found that Korean medicine is suitable for the program. However, the large-scale prospective study will be needed for validation of the findings.

• Journal of Technologic Dentistry
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• v.42 no.3
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• pp.262-271
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• 2020

Purpose: This study aimed to provide the basic data for improving patient satisfaction and dental services by examining the satisfaction of implant patients who have become important customers of dental treatment due to the increased demand for implants and identifying the factors affecting satisfaction. Methods: Out of 145 questionnaires, excluding 15 questionnaires that were unfaithfully responded to or difficult to analyze, 130 questionnaires were used for the analysis of the satisfaction of the dental patients with implant treatment in 19 dental hospitals and clinics in Gyeonggi-do, South Korea. Results: Implant satisfaction was as high as 3.20 (±0.56) for masticatory function satisfaction, 3.19 for psychological function satisfaction (±0.59), and 3.01 (±0.58) for social function satisfaction. Conclusion: Consistent patient care is important because an implant is not a one-shot cure but ends over a period of several months to several years. It is meaningful in that this study measured the satisfaction of implant prostheses evaluated from a patient's point of view and examined various factors and needs affecting patient satisfaction to provide the basic data for research that can contribute to improving the satisfaction of implant patients.

• Asian Pacific Journal of Cancer Prevention
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• v.15 no.2
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• pp.695-701
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• 2014

The main objective of palliative treatment for cancer patients has been to maintain, if not improve, the quality of life (QoL). There is a lack of local data on satisfaction and QoL among cancer patients receiving palliative treatment in Malaysia. This study covers patients with incurable, progressive cancer disease receiving palliative treatment in a teaching hospital in Kuala Lumpur, comparing the different components of QoL and correlations with patient satisfaction. A cross-sectional survey using Malay validated SF36 QoL and PSQ-18 (Short Form) tools was carried out between July 2012 -January 2013 with 120 cancer patients receiving palliative treatment, recruited into the study after informed consent using convenient sampling. Results showed that highest satisfaction were observed in Communication Aspect ($50.6{\pm}9.07$) and the least in General Satisfaction ($26.4{\pm}5.90$). The Mental Component Summary ($44.9{\pm}6.84$) scored higher when compared with the Physical Component Summary ($42.2{\pm}7.91$). In this study, we found that patient satisfaction was strongly associated with good quality of life among cancer patients from a general satisfaction aspect (r=0.232). A poor significant negative correlation was found in Physical Component (technical quality, r=-0.312). The Mental Component showed there was a poor negative correlation between time spent with doctor (r=-0.192) and accessibility, (r=-0.279). We found that feeling at peace and having a sense of meaning in life were more important to patients than being active or achieving good physical comfort. More studyis needed to investigate patients who score poorly on physical and mental component aspects to understand their needs in order to achieve better cancer care.

• Korean Journal of Adult Nursing
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• v.25 no.2
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• pp.231-239
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• 2013

Purpose: This study was conducted to identify the effects of video-audio information provision on physical discomfort, anxiety and nursing satisfaction of the clients for gastroscopy. Methods: The study design was nonequivalent control group pre-post test design. The subjects were 50 patients who visited H hospital health examination center for gastroscopy. Video-audio information developed by the authors was used as educational material for the treatment group. The data were collected between September 15 and November 15, 2010. The study instruments were the State-Trait Anxiety Inventory, the Physical Discomfort Scale, and the Nursing Satisfaction Scale. Results: The level of anxiety and physical discomfort in the treatment group were not significantly different from that in the comparison group (t=-0.28, p=.781; t=-0.34, p=.741). The level of clients' satisfaction with nursing care in the treatment group was significantly higher than in the comparison group (t=-4.12, p<.001). Conclusion: Use of video-audio information was effective in the increase in satisfaction with care. Therefore, it could be useful in the nursing practice, and be utilized as a way of nursing intervention to improve nursing satisfaction.

• Journal of Korean society of Dental Hygiene
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• v.5 no.2
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• pp.247-261
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• 2005

The main objective of this study is to investigate the factors affecting patient satisfaction, repeat-use intention, and inducement intention for providing the suggestion for patient-oriented management of dental services organizations. For this study, the patient satisfaction model including 14 facets of satisfaction factors such as distance(time/location), human services(dentist-hygienist), treatment results, and facilities(convenient facilities/parking lot) was examined. Data were collected from 196 patients who visiting the same dental services organization more than two times of ten dental clinics at Kyeongsangnam-do area using self-administered questionnaire. Major results of the empirical analysis are as follows: First, patient satisfaction, repeat-use intention, and inducement intention were significantly correlated with gender, age, economic conditions among patients of dental clinics. Second, kindness of hygienist, treatment results, kindness of receptionist, waiting time, emergency medical services, and right-fee for services were found to have significant influence on dental services organizations. These research findings suggest that improvement of service quality in dental care and advancement in treatment ability of dentist and hygienist are very important to improve patient satisfaction and patient-oriented service system in dental services organizations.

• Journal of the Korean Society of Laryngology, Phoniatrics and Logopedics
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• v.27 no.1
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• pp.35-39
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• 2016

Background and Objectives : Voice therapy is proven to be effective, but patients are reluctant to receive the therapy when physicians recommend it. This phenomenon may due to patients'lack of trust in or low satisfaction level of the therapy. This study aimed to evaluate patients'satisfaction level after voice therapy and identify factors that could increase the satisfaction. Materials and Methods : First, the fraction of patients who were recommended voice therapy ahead and completed it was studied, and survey was conducted on those who finished ten voice therapy sessions. The patients'1) satisfaction level during the therapy, 2) satisfaction level about physician's explanation about the therapy, 3) willingness to recommend, 4) satisfaction level about the results were assessed, and was correlated with overall satisfaction level. In each category, patients' gender-, age-, and disease type-related differences were analyzed. Results : Patients under 19 years old were most satisfied during the voice therapy; patients above 40 years old showed statistically significantly higher satisfaction level regarding satisfaction with physician explanation about treatments and with treatment results compared to other ages groups. Patients above 40 also showed the highest willingness to recommend. 26.5% of patients either refused to or discontinued voice therapy. 84.3% were satisfied with treatment results. Considering variabilities among factors, patients'satisfaction with physician explanation about treatment and willingness to recommend had positive correlation. Conclusion : Though 26.3% of patients received voice therapy when physicians recommended, patients who completed the therapy were overall satisfied.

• Journal of Korean society of Dental Hygiene
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• v.12 no.6
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• pp.1165-1172
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• 2012

Objectives : This study aims at analyzing the quality of medical service of the dental hygienist upon patients' satisfaction and the intention of hospital revisit in order to figure out the role of the dental hygienist to improve patients' satisfaction. Methods : Questionnaire survey was carried out to patients in dental hospital and clinics in Seoul and Gyeonggi-do. Total 301 sheets except for insufficient ones were analyzed and the results are as follows. Results : As for the correlation analysis between variables affecting patients' satisfaction, every variables showed significantly positive relation, and the relation between medical treatment level of the dental hygienist and patients' satisfaction had the strongest positive (+) relation (p<0.001). Oral health education satisfaction by the dental hygienist and the medical treatment satisfaction by the dental hygienist had significant influence on patients' satisfaction, a dependent variable (p<0.001). Hospital environment (p<0.000), oral health education satisfaction by the dental hygienist (p<0.05), the satisfaction of medical treatment level by the dental hygienist (p<0.05) and patients' satisfaction (p<0.001) had significant influence on the intention of hospital revisit. Conclusions : In order to improve dental medical service quality and the intention of hospital revisit, the role of the dental hygienist is important. Thus, it seems necessary to prepare specific education plan on the medical service by the dental hygienist.

• Archives of Craniofacial Surgery
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• v.14 no.2
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• pp.89-95
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• 2013

Background: If patients have a better understanding about their problem and treatment, compliance and satisfaction with treatment will increase. For this purpose, simple repeated explanations regarding a patients' problem and treatment are essential. Critical pathway (CP) has a very wide range in medicine with the exception of the plastic surgery field. The authors developed a CP for facial bone fractures and implemented it clinically. The aim of this study was to evaluate the effectiveness of the CP on the degree of recognition of the problem along with patient satisfaction with the treatment process. Methods: From May 2011 to October 2011, a total of 82 patients suffering from facial bone fractures were studied. The CP for facial bone fractures was developed by plastic surgeons, residents and nurses. Subsequently, the authors investigated the degree of recognition of the disease and patient satisfaction with the treatment through the use of a questionnaire. The authors compared the score of the questionnaires before and after implementation of the clinical pathway. Results: The degree of the recognition of the problem changed from 3.1 to 4.2 (p<0.001). Further, the degree of satisfaction with the treatment process changed from 3.6 to 4.3 (p<0.05). Overall, there was a two point increase in improvement. Conclusion: Implementation of the CP for facial bone fractures was effective in improving the degree of recognition and satisfaction. The authors expect that hereafter, the CP for facial bone fractures will be implemented actively in the plastic surgery field.

• Journal of Acupuncture Research
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• v.35 no.2
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• pp.69-74
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• 2018

Background: We conducted a cross-sectional study to analyze the pain characteristics and satisfaction scores in traffic accident (TA) patients seeking Korean medicine treatment. Methods: A survey was conducted in 845 outpatients who visited 10 Korean medicine institutions due to TA-associated symptoms from February 25th, 2016 to March 9th, 2016. The questionnaire included information about patient sociodemographic characteristics, accident circumstance details, pain levels, treatment methods, satisfaction and pre-existing musculoskeletal disorders. All statistical analyses were performed using STATA 14.0. Results: A total 754 of the 845 respondents had experienced acute pain of onset within 1-2 days. Pain in the neck or low back was most common, and low back pain (LBP) was more prevalent in pedestrian-vehicle accident cases. Patients showed highest satisfaction with pharmacopuncture treatment, followed by acupuncture and Chuna manual therapy. Although treatments were not completed at the time of the survey, the majority of patients were satisfied with the Korean medicine treatments they received and indicated their intent to reuse this treatment in the future. The degree of pain reduction after treatment was a factor that influenced patient satisfaction with and intention to reuse Korean medicine. Conclusion: This study determined the characteristics and status of TA patients using Korean medicine and suggests the need for further more inclusive studies.