• Title/Summary/Keyword: touch & call

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Quantitative assessment of effects of TOUCH & CALL - Effects of reaction method on choice reaction to monitor presented stimuli - (지적확인활동의 정량적 평가 -모니터 자극에 대한 선택반응시 반응방법에 따른 실수율 변화-)

  • 장성록;목연수;이동훈;전경원
    • Journal of the Korean Society of Safety
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    • v.8 no.3
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    • pp.73-77
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    • 1993
  • Automation and mechanization of work make people put the machine into operation and watch the state of operations. In the process of those works, they are apt to have accidents caused by their carelessness. To reduce such accidents, we can practise TOUCH and CALL, which Is to Indicate and ascertain the dangerous parts at every process before performing works. The objectives of thls study are to show quantitatively the efficiency of TOUCH & CALL and to examine the effects of S-R compatibility. The results show that reaction time is longer(0.138-0.279sec.) in case of indicating with finge,s and shouting than that of responding only visually. On the other hand, the error rate decreases by 3.3 times-7times. From this, it is considered to verify quantitative estimation on multiple feedback of TOUCH & CALL.

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Effects of stimuli and reaction methods on error rate and time of choice reaction (자극의 종류와 반응방법이 선택반응에 미치는 영향에 관한 연구)

  • 장성록
    • Journal of the Ergonomics Society of Korea
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    • v.13 no.1
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    • pp.27-35
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    • 1994
  • Automation and mechanization of work make people put the machine into operation and control the state of operation. In the process of those works they are apt to have accidents caused by their carelessness. To reduce such accidents, we can practice "TOUCH '||'&'||' CALL", which is to indicate and ascertain the dangerous parts at every process before performing tasks. The objectives of this study are to examine the effects of S-R compatibility and to show quantitatively the efficiency of TOUCH '||'&'||' CALL. The results show that: 1. Reaction time in case of indicating with fingers and shouting is slightly longer (0.138sec. .approx. 0.279sec. ) than that of responding only visually. However, the error rate decreases by 1/3.3 .approx. 1/4.2 times. Frome this, it is considered to verify quantitative estimation on multiple feedback of TOUCH '||'&'||' CALL. 2. In the stimulus-response relation aspect, numeric numeric stimulus-numeric response shows lower error rate (0.033% .approx. 0.133%) than any other stimulus-response relation, ahd shorter reaction time is proven ( 0.556sec. .approx. 0.835sec. ). These data suggest that having the order of stimulus-response arranged in accordance with the experimental knowledges and conceptional compatibility can bring down the error rate considerably.

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Automated Call Routing Call Center System Based on Speech Recognition (음성인식을 이용한 고객센터 자동 호 분류 시스템)

  • Shim, Yu-Jin;Kim, Jae-In;Koo, Myung-Wan
    • Speech Sciences
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    • v.12 no.2
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    • pp.183-191
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    • 2005
  • This paper describes the automated call routing for call center system based on speech recognition. We focus on the task of automatically routing telephone calls based on a users fluently spoken response instead of touch tone menus in an interactive voice response system. Vector based call routing algorithm is investigated and normalization method suggested. Call center database which was collected by KT is used for call routing experiment. Experimental results evaluating call-classification from transcribed speech are reported for that database. In case of small training data, an average call routing error reduction rate of 9% is observed when normalization method is used.

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A Train Ticket Reservation Aid System Using Automated Call Routing Technology Based on Speech Recognition (음성인식을 이용한 자동 호 분류 철도 예약 시스템)

  • Shim Yu-Jin;Kim Jae-In;Koo Myung-Wan
    • MALSORI
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    • no.52
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    • pp.161-169
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    • 2004
  • This paper describes the automated call routing for train ticket reservation aid system based on speech recognition. We focus on the task of automatically routing telephone calls based on user's fluently spoken response instead of touch tone menus in an interactive voice response system. Vector-based call routing algorithm is investigated and mapping table for key term is suggested. Korail database collected by KT is used for call routing experiment. We evaluate call-classification experiments for transcribed text from Korail database. In case of small training data, an average call routing error reduction rate of 14% is observed when mapping table is used.

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Edutainment contents using Touch-Face (Touch-Face 기반 에듀테인먼트 콘텐츠)

  • Song, Dae-Hyeon;Park, Jae-Woan;Lee, Chil-Woo
    • Proceedings of the Korea Contents Association Conference
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    • 2008.05a
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    • pp.363-366
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    • 2008
  • In this paper, I describe about edutainment contents to infant. We can call following PANSORI that user can experience national classical music that is our country tradition music using imagination musical instrument instead of actuality musical instrument, and is one at national classical music. Also manufacturing operationalized Touch-Face that is intelligence style interface platform that can play that tradition pattern and basis use style hand that is a tool the immediate perception enemy use and touch display directly as unaccustomed infant and children are easy and convenient to base. Because of these reason, educational contents can become help to study efficiently because there is in preschool education more on Touch-Face base.

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Design and Implementation of Context-aware Application on Smartphone Using Speech Recognizer

  • Kim, Kyuseok
    • Journal of Advanced Information Technology and Convergence
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    • v.10 no.2
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    • pp.49-59
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    • 2020
  • As technologies have been developing, our lives are getting easier. Today we are surrounded by the new technologies such as AI and IoT. Moreover, the word, "smart" is a very broad one because we are trying to change our daily environment into smart one by using those technologies. For example, the traditional workplaces have changed into smart offices. Since the 3rd industrial revolution, we have used the touch interface to operate the machines. In the 4th industrial revolution, however, we are trying adding the speech recognition module to the machines to operate them by giving voice commands. Today many of the things are communicated with human by voice commands. Many of them are called AI things and they do tasks which users request and do tasks more than what users request. In the 4th industrial revolution, we use smartphones all the time every day from the morning to the night. For this reason, the privacy using phone is not guaranteed sometimes. For example, the caller's voice can be heard through the phone speaker when accepting a call. So, it is needed to protect privacy on smartphone and it should work automatically according to the user context. In this aspect, this paper proposes a method to adjust the voice volume for call to protect privacy on smartphone according to the user context.

An Experimental Study on Hindrance Factors of Usability of Menu Structure in ARS (ARS 메뉴체계 사용성 저해요소에 대한 실험연구)

  • Kim, Ho-Won;Kim, Hee-Cheol
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.15 no.2
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    • pp.462-470
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    • 2011
  • ARS (Automatic Response Systems) based on VUI (Voice User Interface) and TTI (Touch Tone Interface) are one of the most widely used communication systems. Despite common usages, however, inconvenience of ARS is continually pointed out. This may stem from lack of human-centered studies aside from technological development. In this paper, we provide guidelines for designing ARS by analyzing hindrance factors of usability of ARS menu structure. We had selected two call-centers using ARS, and carried out an experimental study where subjects performed the task of "returning books." After that, they completed questionnaires and interviews. We identified four problems: the complex menu structure, lack of representativeness on the menu name, users' awareness of location, and a difficulty to move among menus. And we partially discussed the ways of avoiding the problems.

Development of compact environment control system using eye-ball movement

  • Shin, Young-Kyun;Muhammad, Arif;Hikaru, Inooka
    • 제어로봇시스템학회:학술대회논문집
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    • 2002.10a
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    • pp.77.4-77
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    • 2002
  • Communicating devices for the seriously disabled using eye-ball movement or some body movement are proposed. The first one is a device to use image processing, whose input signal is eyeball movement, A feature of this device is that the device can be readily realized using a note-book computer with USB (Universal Serial Bus) interface bus. This device is incorporated with a word processing software called Nearly Ladder. The second one is an emergency call switch which is used by a patient who can move his finger slightly. The patients can switch on the emergency switch only by touching a switch with his finger. The essence of this sensor is a touch sensor. The sensor can be realized using onl...

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Effect Analysis of Railway Accident due to Recognition for a Cheer Response (지적확인 환호응답에 대한 인식과 철도사고에 미치는 영향분석)

  • Ryu, Jea-Young;Son, Ki-Sang
    • Journal of the Korea Safety Management & Science
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    • v.13 no.1
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    • pp.69-73
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    • 2011
  • Questionnaire survey has been made for the above study. First, 65 question sheets have been distributed to railway operators and 55 sheets of them have been collected from them. SPSS 12.0 program package has been used to analyze those sheets concerning age, experience, school, background as a frequency analysis and t-test has been made to find out recognition level difference of a cheer response, depending on the operator's experience. T-verification has been made for two groups such as less than 10 years, and 10 years or more experience. Result from correlation analysis showed that there was no difference due to operators' experience.

Implementation of CoMirror System with Video Call and Messaging Function between Smart Mirrors (스마트 미러간 화상 통화와 메시징 기능을 가진 CoMirror 시스템 구현)

  • Hwang, Kitae;Kim, Kyung-Mi;Kim, Yu-Jin;Park, Chae-Won;Yoo, Song-Yeon;Jung, Inhwan;Lee, Jae-Moon
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.22 no.6
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    • pp.121-127
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    • 2022
  • Smart mirror is an IoT device that attaches a display and an embedded computer to the mirror and provides various information to the useer along with the mirror function. This paper went beyond the form of dealing with smart mirrors only stand alone device the provide information to users, and constructed a network in which smart mirrors are connected, and proposed and implemented a CoMirror system that allows users to talk and share information with other smart mirror users. The CoMirror system has a structure in which several CoMirror clients are connected on one CoMirror server. The CoMirror client consists of Raspberry Pi, a mirror film, a touch pad, a display device, an web camera, etc. The server has functions such as face learning and recognition, user management, a relay role for exchanging messages between clients, and setting up for video call. Users can communicate with other CoMirror users via the server, such as text, image, and audio messages, as well as 1:1 video call.