• Title/Summary/Keyword: the Product Liability

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A Study on the Causes of Consumer Complaints towards Apparel Products -Based on Laboratory Test Cases- (의류제품의 소비자 불만원인에 대한 연구 -사고 의류제품 원인규명 시험의뢰 사례를 중심으로-)

  • Han, Eun Joo;Cho, Sung Kyo
    • Journal of the Korean Society of Clothing and Textiles
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    • v.37 no.7
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    • pp.864-873
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    • 2013
  • This study analyzed the correlation between the sources of the complaints and various factors such as gender, garment type, fabric type, textile material and washing methods for products. This survey utilized a total of 2,609 consumer apparel product complaint cases filed with the Korea Consumer Agency between 1997 and 2009. In regards to consumer liability: it was found that more incidents of failures due to carelessness were reported among men's clothes, knitted garments, cotton clothes, polyester clothes, wool blend clothes, pants, shirts, sportswear, and laundry only clothes. In regards to dry cleaner's liability: women's goods, woven clothes, silk clothes, cotton blend clothes, jackets, shirts and hanbok, and dry clean only clothes indicated problems more frequently. In regards to manufacture's liability: women's clothes, woven clothes, wool clothes, silk clothes, wool blend clothes, polyester blend clothes, formal dress clothes, jackets, hanbok, and dry clean only clothes indicated problems more frequently. This study provides consumers with information necessary to take preventive measures and basic information that can be utilized to improve the quality of production and services by understanding the sources of dissatisfaction, type of clothes found with problems, and the main causes of consumer complaints for garment products according to who is liable.

A Safety Evaluation Method for a Product Design Planning Stage: Application of AHP and Fuzzy (AHP 및 Fuzzy를 이용한 제품기획단계에서의 안전성 평가)

  • Park, Ji-Young;Cho, Am
    • Journal of the Ergonomics Society of Korea
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    • v.27 no.2
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    • pp.15-24
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    • 2008
  • As users increasingly recognize the importance of safety and the Product Liability comes into effect, a company should take responsibility of protecting the users who use its product. In order to produce a safe product and satisfy the needs of users, it is critical for develope opriately and understand the characteristics of the product accurately. Furthermore, a safe product can be realized by considering a safety level of the product in a whole product development process. However, in general, product development projects hardly evaluate the safety of a product in the product planning step. In addition, most of safety evaluation methods which are applied in the product planning step have a tendency to be qualitative because a detailed product design step. Therefore, this research aims at enhancing the performance of the safety evaluation process by applying quantitative methods such as 'AHP' and 'Fuzzy'. AHP can help analysts derive the weight of safety factors. Fuzzy is applied to evaluate the degree of safety of product elements in this paper. The proposed method will be able to improve the safety level of a product by using the quantitative methods in the product planning step.

Popularization of Autonomous Vehicles and Arbitrability of Defects in Manufacturing Products (자율주행차의 대중화와 제조물하자에 관한 중재가능성)

  • Kim, Eun-Bin;Ha, Choong-Lyong;Kim, Eung-Kyu
    • Journal of Arbitration Studies
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    • v.31 no.4
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    • pp.119-136
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    • 2021
  • Due to the restriction of movement caused by the Corona epidemic and the expansion of the "big face" through human distance, the "unmanned system" based on artificial intelligence and the Internet of Things has been widely used in modern life. "Self-driving," one of the transportation systems based on artificial technology, has taken the initiative in the transportation system as the spread of Corona has begun. Self-driving technology eliminates unnecessary contact and saves time and manpower, which can significantly impact current and future transportation. Accidents may occur, however, due to the performance of self-driving technology during transportation albeit the U.S. allows ordinary people to drive automatically through experimental operations, and the product liability law will resolve the dispute. Self-driving has become popular in the U.S. after the experimental stage, and in the event of a self-driving accident, product liability should be applied to protect drivers from complicated self-driving disputes. The purpose of this paper is to investigate whether disputes caused by defects in ordinary cars can be resolved through arbitration through U.S. precedents and to investigate whether disputes caused by defects in autonomous cars can be arbitrated.

The Accident Hazard and Material Analysis of Power Cable due to Thermal Stress under PL System (PL법 환경하에서 열 충격에 따른 전력케이블의 재료분석 및 사고위험성)

  • Kim, Young-Seok;Shong, Kil-Mok;Jung, Jin-Su;Jung, Jong-Wook;Kim, Sun-Gu;Kim, Sang-Hyun
    • The Transactions of The Korean Institute of Electrical Engineers
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    • v.57 no.1
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    • pp.82-87
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    • 2008
  • It is impossible to database(DB) the patterns of power cable events and cause analysis of faulted cable because the product liability(PL) law have been enforced in Korea, since 2002. In additions, simulation and pattern of power cable events are needed for DB system under accelerated deterioration. In this paper, we tested for resistance to cracking of cable below the 22.9kV class due to thermal stresses. This method of exam is following IEC 60811-3-1(Common test methods for insulating and sheathing materials of electric cables). From the results, The 22.9kV calss A power cable was discolored on the surface and significantly reduced in the longitudinal direction. As the thermal weight properties of A power cable was definitely varied, we are able to guess the problem of manufacture. If the cable was defect by the manufacture, the victims would be able to claim for damage in the PL system.

Development of Performance Evaluation System for the High Speed EFEM (고속 EFEM의 성능평가시스템 개발)

  • Cho, Jeong-Hwan;Roh, Hee-Jung
    • Journal of the Korean Institute of Illuminating and Electrical Installation Engineers
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    • v.24 no.2
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    • pp.27-32
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    • 2010
  • This paper suggests the new performance evaluation system which is suitable for high speed EFEM(Equipment Front End Module) device using a semiconductor process. An EFEM consisting of multi-joint robots is the mainstay of semiconductor automation, shuffling silicon wafers or quartz photo-masks between ultra-clean storage carriers and a variety of processing, measurement and testing systems. The theoretical and experimental studies for the development of performance evaluation system have been carried out. The presented results from the above investigation show considerably developed performance evaluation system for the high speed EFEM Especially, it is efficient for prepareing the WTO/TBT(Technical Barriers to Trade) Agreement and the PL(Product Liability) law.

The Effect of the Writing Rules of Product User Guide on Consumer Accident Prevention (제품사용설명서의 작성원칙이 소비자의 제품사고예방에 미치는 영향)

  • Seo, JunHyeok;Bae, SungMin
    • Journal of Korean Society for Quality Management
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    • v.47 no.3
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    • pp.509-522
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    • 2019
  • Purpose: The purpose of this study is to analyze how the writing rules of the product user guide affect consumers' understanding of products and the prevention of product accidents. Methods: We surveyed consumers to see how the writing rules of the product user guide help consumers to understand products and prevent product accidents. Results: We derived the importance, necessity, usability, and readability of the principle of making product manuals through analysis of previous research. Usability is the writing rule of the product user guide that the consumer has the most influence on the understanding of product use and the product accident. Conclusion: It is necessary to make product user guide so that consumers can understand the function and safety of products by using video and various image media. Also, It is the obligation to explain all stages of the product and to communicate through the product user guide how to prevent the product accident step by step.

A Study Countermeasures Method of Domestic Small and Medium Enterprise According to Product Liability Law (PL(제조물책임법)시행에 따른 국내 중소기업 대응 방안에 관한 연구)

  • 박주식;성호경;강경식
    • Journal of the Korea Safety Management & Science
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    • v.4 no.1
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    • pp.81-92
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    • 2002
  • The modern society is changed into mass production, complicated circulation society and mass consuming society because of the development of the fast science technology since the occurrence of the industrial revolution. Also, the human life style is changed into the abundant consumption society because of the appearance of the various products. The society change like the above provide comfortable life to us. but We are facing with danger for the bad food, illegal medicines and bad products. So, To solve the danger like the above, The Product Reliability Law be made. The both The enterprise and consumer need The Product Reliability Law to protect one's own interest. The consumer is claiming to use the product of safety of the resonable price and good quality in modern society, So, 1 studied on countermeasures of domestic enterprise to increase the competitive power of the enterprise according to Product Reliability Law

Current Status and Analyses of Consumer Injury using the Analytic Hierarchy Program (AHP를 활용한 산업별 소비자위해현황 분석 - 전기전자제품을 중심으로)

  • Kim, Sa-Kil;Byun, Seong-Nam
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2005.05a
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    • pp.545-553
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    • 2005
  • The purpose of this study is to analyse consumer injury and to find current status of industrial consumer injury in the field of consumer product. Also the subject under analysis is to develop a design guidance for the consumer product safety. we used consulting data of Korea Consumer Protection Board, Korea Product Liability Consulting Center and referred to statistic data of Korea National Statistical Office. Consumer injury data of Korea is insufficient comparing with leading industrialized nations. Therefore, we categorized hazard factors based on current injury data in Korea instead of analysing injury data statistically. And we analyse the hazard factors using the analytic hierarchy process in this study. Through the results, we defined the Consumer Injury Index(CII) to develop a design guidance for the consumer product safety.

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Application of KPI based on Coupling Model Design in Medium and Small Manufacturers (중소 제조업의 융합모형 설계에 따른 핵심성과지표 적용 사례)

  • Park, Kook-Je;Lee, Woon-Seek;Hwang, Gun-Yong
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.31 no.1
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    • pp.66-73
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    • 2008
  • It is important to manage quality and safety of a product for coping with fast-paced world effectively. This paper demonstrates an integrated model between ISO 9001 Quality Management System and Product Safety Management System. And the paper presents a method which decides key performance indicators (KPI) to be concentrated on the effectiveness of system operation. A case study shows an process for industry to implement the developed methodology.

A Study on Safety Evaluation of Chemical Fiber Rope Manufacture (화학섬유로프 제조에 있어서 안전성 평가에 관한 연구)

  • Park, Hei-Jae;Mok, Yun-Soo;Choi, Jae-Wook;Lim, Woo-Sub
    • Korean Chemical Engineering Research
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    • v.48 no.4
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    • pp.457-461
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    • 2010
  • After the industrial revolution, quantity production system has made the life of mankind rich and to fulfill the consumer's desire competitive power of the enterprise constantly make has made effort in quality, price and engineering department not remaining simple manufactures. But in such a change production lacked safety. Consequently, the main study studied in return domestic organization which produces a chemistry fiber rope to be used fact vessel or as a athletic equipment safety countermeasure. One of the assesment method on product liability, Checklist is showed that It can be used not as an evaluation but as a development factor of company. Also, checklist that used a study could expect that assist the company of management structure as well as improvement of product safety.