• Proceedings of the Korean Society for Quality Management Conference
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• 2004.04a
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• pp.376-381
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• 2004

The goal of this article is to stress the importance of good quality in telecommunication services and to introduce two basic concepts on the service quality in the telecommunication industry: QoS(Quality of Service) and NP(Network Performance) Based on these notions, presented is an integrated scheme for quality improvement in telecommunication services. Tn particular , proposed with this framework Is an efficient and effective establishment of a balanced set of parameters for continuous monitoring and correct ions of service performance.

• Proceedings of the Korean Society of Computer Information Conference
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• 2013.07a
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• pp.329-331
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• 2013

In the most of the telecommunication industry, it is necessary to secure consistency to overcome gaps between business logics and information systems logics. We propose a model of provision check in order to secure information consistency of customer information among information systems. First of all, we understand the concept of provision check and design a proposed model for provision check. After an experiment in a business company, we analyze its experimental results and make proposals for effective and efficient provision check in the telecommunication industry.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.42 no.3
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• pp.109-115
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• 2019

Most demand forecasting studies for telecommunication services have focused on estimating market size at the introductory stage of new products or services, or on suggesting improvement methods of forecasting models. Although such studies forecast business growth and market sizes through demand forecasting for new technologies and overall demands in markets, they have not suggested more specific information like relative market share, customers' preferences on technologies or service, and potential sales power. This study focuses on the telecommunication service industry and explores ways to calculate the relative market shares between competitors, considering competitive situations at the introductory stage of a new mobile telecommunication service provider. To reflect the competitive characteristics of the telecommunication markets, suggested is an extended conjoint analysis using service coverage and service switching rates as modification variables. This study is considered to be able to provide strategic implications to businesses offering existing service and ones planning to launch new services. The result of analysis shows that the new service provider has the greatest market share at the competitive situation where the new service covers the whole country, offers about 50% of existing service price, and allows all cellphones except a few while the existing service carrier maintains its price and service and has no response to the new service introduction. This means that the market share of the new service provider soars when it is highly competitive with fast network speed and low price.

• Journal of Industrial Convergence
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• v.12 no.2
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• pp.16-23
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• 2014

The aim of this study is to find the strategic industries that fulfills the on-site demands of the Gyeonggi province region related to the advancement and development of the local industries. As the results of the analysis, the 4 major strategic industries in the Gyeonggi province region were determined to be (1) electronic component, computer, visual, acoustic and telecommunication equipment manufacturing, (2) pulp, paper and paper product manufacturing, (3) medical substances and pharmaceutical product manufacturing, and (4) rubber and plastic product manufacturing. The industry of concordance between the 4 major strategic industry of the Gyeonggi province determined in this Study and the 13 future growth engine industry of Korea was the area of intelligent semiconductor. Accordingly, it was analyzed that there is a need to strategically cultivate the electrical and electronic telecommunication device industry, which is ranked the $1^{st}$among the strategic industries of Gyeonggi province by generating synergic effects with the policy of the government for nurturing of intelligent semiconductor industry.

• Photonics industry news
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• s.59
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• pp.66-68
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• 2010

• Journal of Korean Society for Quality Management
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• v.34 no.2
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• pp.68-76
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• 2006

It is generally thought that the quality management and the six-sigma management innovation are not applicable to service industry, which might be derived from some differences between service and manufacturing industries. However, both are substantially alike in some intrinsic attributes. KT is leading the quality management and the six-sigma innovation activities in service industry, especially among telecommunication companies in Korea. Six sigma management innovation has been fostered in KT within short period of time and played an important role in helping KT privatized successfully. The successful cases of six sigma innovation activities in KT could be introduced to other Korean companies in service industry. Five key factors for the success of six-sigma innovation activities are suggested, The hidden factory in all the fields of company should be eliminated. Six-sigma projects need to be connected with the company strategy. The project should be carried out intensively in a short time. The innovation activities in the field need to be integrated. The best practice of six-sigma should be disseminated in the field.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2008.10a
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• pp.157-161
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• 2008

In this paper, we propose a new framework for identifying emerging technologies to in mobile telecommunication industry. We designed a new framework using qualitative and quantitative methodologies. Finally, we deduced emerging technologies using our framework for mobile network operator.

• Journal of Korean Society for Quality Management
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• v.29 no.4
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• pp.1-17
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• 2001

The characteristics of Telecommunication Industry encompass not only hardware and software but also the service aspect of them. One way to improve the industry up to the international level in terms of hardware and software as well as service aspect is to comply with tile TL 9000 standard, which was established by QUEST Forum, the group consisted of U.S. communication industry, based on the ISO 9000 Quality Management System. In this study, design, establishment, implementation, maintenance and improvement of quality system for domestic telecommunication industry are thoroughly investigated based on TL 9000 standard, with its LCM(Life Cycle Model) model and measurements. Also, Process Approach is suggested to help the industry realize the system to meet its specific needs. In addition, specific examples with the successful certification to TL 9000 standard are presented.

• Proceedings of the Korea Contents Association Conference
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• 2006.11a
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• pp.337-339
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• 2006

Recently, the mobile telecommunication industry is increasing rapidly; nevertheless it is competing severely with other mobile telecommunication industries in the world and it is projected that in the future the mobile telecommunication industry will compete more fiercely and increase more rapidly. By means of looking into the relationship of the mobile product's characteristics and satisfaction, therefore, it can be said that it can help the companies which want to survive in such a competitive society. And then we investigated how these classified characteristics on mobile products could influence on customer satisfaction.

• The Journal of Information Systems
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• v.16 no.1
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• pp.47-64
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• 2007

The telecommunication service industry plays a major role in the realization of the perfect information society in the 21st century and, has a great influence in society and culture. Using the Calculable General Equilibrium Model, we analyze the telecommunication service's economic effects on other industries as well as on the national economy. In 2001, the 8 percent increase in the telecom sales caused the 5 billion dollar increase in the GDP, which seems to continue to bring about no less than 5 billion dollar GDP increase each year until 2030. The telecom sales increase has been evaluated to have disproportionately positive effect on transmission device and audio equipment industries. In summary, the telecom sales have a positive net enぉ on the GDP and on most of the industries with a few exceptions.