• 제목/요약/키워드: sport marketing

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Secondary Literature Analysis: The Marketing Practice to Attract Potential Customers into Leisure and Sports Industry

  • Eungoo KANG;Ji-Hye KIM
    • 산경연구논집
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    • 제14권6호
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    • pp.1-8
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    • 2023
  • Purpose: The marketing practice for the leisure and sports industry is a complex process that requires a thorough understanding of the audience, their needs and motivations. Thus, this niche market is focused on specific products, services, or experiences. The present research explores and suggests meaningful strategies based on the literature textual dataset to provide how to attract consumers in this sector. Research design, data and methodology: We have conducted the 'Secondary Literature Analysis', reviewing and summarizing numerous findings in the relevant prior studies. As a result, we could obtain a total of 15 significant textual resources which are from only peer-reviewed journal article. All resources had a high quality of the instrument to prove their results. Results: The findings of this research pointed out that marketers in leisure sports sector need to communicate via following methods: (1) Understanding the Customers' Needs and Wants, (2) Social Media, (3) Advertising, (4) Promoting Brand Affinity, (5) Offering Discounts, and (6) Providing Value-Added Services. Conclusions: The present research concludes that the marketing practice in the leisure and sports industry should be performed using various channels. In addition, marketing practitioners are supposed to check if tailored marketing messages are compatible with products, services, and events that relate to their target audience's interests.

Analysis of Spectator Factors of Seongnam Football Club Spectators

  • Kim, So Hee;Kwon, Ki Hyun;Han, Seung Jin
    • Journal of Sport and Applied Science
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    • 제5권2호
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    • pp.63-71
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    • 2021
  • Purpose: The purpose of this study, we will evaluate and analyze the importance and performance of Seongnam Football Club visitors using IPA analysis to present new marketing strategies and improvement plans based on the basis of the audience's perception of the team's priority, low priority, and excessive effort. Research design, data, and methodology: In order to achieve the purpose of the study, the survey was conducted on 120 home spectators of Seongnam Football Club, and the analysis of the data was conducted using SPSS Window Version 21.0. Data were analyzed via frequency analysis, exploratory factor analysis, corresponding sample t-test, and IPA analysis. Findings are as follows. Results: First, the first quadrant showed 'The convenience of access to the stadium', 'Parking lot convenience', 'Tournament schedule guidance', 'Providing information about player', 'Providing information about the team', 'Ticket reservation method'. Second, the second quadrant showed 'Players' fan service', 'Cleanliness of toilets', 'A player's level of performance', 'Team's level of play', 'A match against a rival team'. Third, the third quadrant showed 'Indication of facility guidance', 'Seat comfort', 'Team's Star Player Possession', 'Various participation events', 'Gift recommendation'. Fourth, the fourth quadrant showed 'Player-related promotion through media', 'Promote match schedules through media', 'Entrance convenience', 'Ticket Price'. Conclusions: Based on these findings, Factor in first quadrant, fourth quadrant should be kept. On the other hand, factors in second quadrant should be improved as soon as possible while factors in third quadrant can be improved through new marketing strategies in the future. Future implications were discussed.

Stock Market Reaction on Olympic Sponsorship Announcement Using Event-study Method

  • Spais, George S.;Filis, George N.
    • 마케팅과학연구
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    • 제16권2호
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    • pp.95-108
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    • 2006
  • The major objective of this study is to test if an Olympic Games sponsorship program can influence investors' behavior: stock returns, stock volatility and transaction volumes. The paper deals with stock market reaction on Olympic sponsorship announcement for service organizations using event study method. Our research intention is to test 440 daily stock prices and transaction volumes, in order investigate the potent influence between the announcement of a grand sport sponsorship program and investors' behavior. For this study we examined the announcement data of three grand sponsors of Olympic Games of Athens 2004 (Alpha Bank. Delta and G.T.O) The main contribution of this study is to examine how stock investors' behavior is influenced by the sponsorship program of companies and to extend research scope of marketing field toward stock market. They authors suggest that organizations interested in influencing investors' behavior should invest in sponsorship activities at the sports' sector.

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팀동일시 수준에 따른 여성 스포츠팬의 동기요인이 재관람의도 및 구전의도에 미치는 영향 (Effect of Female Fans' Sport Consumption Motivation on Intention to Re-attend and Word of Mouth Intention According to Level of Team Identification)

  • 이용재
    • 한국콘텐츠학회논문지
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    • 제7권10호
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    • pp.262-273
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    • 2007
  • 본 연구의 목적은 여성 스포츠팬을 스포츠 마케팅의 세그먼트로 인정하고 마케팅을 펼치기 위한 초기과제로, 여성 스포츠팬의 스포츠 관람동기요인을 규명하고 동기요인 중 동일시수준에 따라 재관람의도와 구전의도에 영향을 주는 요인을 밝히는 것에 있다. 이러한 목적을 달성하기 위해 여성 스포츠팬을 대상으로 포커스그룹인터뷰를 실시한 후, 경기장을 찾은 여성관람객을 대상으로 표집이 이루어졌으며, 총 248명의 설문지를 분석에 사용하였다. 자료처리는 기술통계분석, 상관분석, 신뢰도분석, 확인적 요인분석, 회귀분석 등을 이용하였으며 본 연구에서 도출된 결과는 다음과 같다. 첫째, 여성 스포츠팬의 관람동기요인은 9개의 요인으로 나타났으며, 그 중 기술, 성취감, 드라마, 그리고 일상탈출요인이 여성 스포츠팬의 재관람의도에 긍정적인 영향을 미친다. 둘째, 여성 스포츠팬의 관람동기 요인 중 구전의도에 긍정적 영향을 미치는 요인은 선수기술, 성취감, 그리고 사회성요인이다. 셋째, 여성스포츠 팬의 관람동기요인 중 재관람의도에 영향을 미치는 요인은 동일시수준에 따라 차이가 있었다. 넷째, 여성 스포츠 팬의 관람동기요인 중 구전의도에 영향을 미치는 요인은 동일시수준에 따라 차이가 있었다.

메가 스포츠이벤트의 공식스폰서와 일반기업의 미디어 노출 분석 (Media exposure analysis of official sponsors and general companies of mega sport event)

  • 김주학;조선미
    • 예술인문사회 융합 멀티미디어 논문지
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    • 제8권4호
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    • pp.171-181
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    • 2018
  • 스포츠이벤트가 스포츠 산업에서 차지하는 비중이 커짐에 따라 스포츠이벤트의 공식스폰서 마케팅 시장도 증대되고 있다. 그러나 공식스폰서는 제한적이고, 그 비용도 높기 때문에 일부 기업은 엠부시(Ambish)마케팅을 방법으로 스포츠이벤트에 접근한다. 이 연구는 메가 스포츠이벤트의 공식스폰서 기업과 일반기업의 미디어 노출의 차이를 분석하는 연구이다. 연구의 목적달성을 위해 2016 리우올림픽의 1년 전, 올림픽기간, 1년 후의 미디어 기사를 수집하여 텍스트 분석을 실시하였다. 기사 수집을 위해 파이선(Python)을 활용해 웹크롤링을 실시하였고, 통계프로그램 R의 KoNLP 패키지와 TM 패키지를 활용하여 형태소 분석을 실시하고 빈도를 분석하였다. 또한, 전문가 의견수렴을 실시하여 미디어에 나타난 기업 또는 조직을 올림픽조직위원회와 공식스폰서기업, 일반기업으로 분류하였다. 분석결과 올림픽조직위원회와 관련한 빈도 5,220건, 올림픽 공식스폰서 관련 빈도 7,845건, 일반기업 관련 빈도는 7,028건으로 분석되었다. 일반기업의 노출 빈도가 공식스폰서의 노출 빈도와 큰 차이를 보이지 않았다는 것은 엠부시(Ambush) 마케팅이 전략적인 마케팅 기법으로 인식되고 있음을 시사한다. IOC는 이러한 사회적 현상을 인지하고, 공식스폰서 기업과 일반기업의 마케팅 활동에 대한 합리적 기준을 마련해야할 것이며 이 연구는 스포츠이벤트의 공정한 스폰서 활동 또는 마케팅 활동의 기준을 위한 기초자료가 될 것이다.

Similar services, different perceptions: The gaps of satisfaction based on the level of recreation specialization

  • Hwang, Sun-Hwan;In, Sangwoo
    • International Journal of Contents
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    • 제9권1호
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    • pp.71-80
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    • 2013
  • The golf industry has become the center of attention for recreational activities in the participant sport market; however, there has been little effort made to understand golf consumer and their consumption behavior using the concept of 'recreational specialization' which segments the golfers based on level of specialization in golf. The purpose of this study was to explore the differences in the relationships among perceived service quality, price of playing golf, overall customer satisfaction with the course, and a player's intention to revisit the same golf course based on the magnitude of recreation specialization in golf. Four public and two private golf courses from the southeastern state of the United States were randomly chosen from a list in a golf magazine. The 365 surveys among 417 participants were ultimately analyzed. Multiple group analysis was conducted in order to investigate differences in relationships among service quality, price, customer satisfaction, and revisit intentions between groups based on the level of recreation specialization. The key findings were 1) for more specialized golfers, satisfaction with price did not affect overall customer satisfaction or revisit intention, however, service quality significantly influenced both overall customer satisfaction and revisit intention, 2) for less specialized golfers, satisfaction with price significantly influenced overall customer satisfaction but did not affect revisit intention. Knowledge about which the determinants of satisfaction are different between more and less specialized golfers could provide a better understanding of how different marketing strategies should be implemented for different specialized levels of golfers.

Examining the Relationship among Organizational Justice, Athlete Satisfaction, Team Commitment, and Organizational Citizenship Behavior in College Athletes

  • Keunsu HAN;Jaehyun HA
    • Journal of Sport and Applied Science
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    • 제8권1호
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    • pp.1-10
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    • 2024
  • The purpose of this study was to examine the structural relationship among organizational justice, athlete satisfaction, team commitment, and organizational citizenship behavior toward college athletes. To achieve this purpose, this study employed a convenience sampling method via a questionnaire dissemination. A total of 285 responses were collected from college athletes. Among those, 21 responses were excluded as they were not completed, leaving 264 usable data. The data was computed in SPSS 28.0 and AMOS 28.0, and analyzed with correlation analysis, reliability analysis, confirmatory factor analysis, and structural equation modeling analysis. Overall, organizational justice had a positive influence on athlete satisfaction, team commitment, and organizational citizenship behavior. Athlete satisfaction had a positive influence on team commitment and organizational citizenship behavior. However, there was no relationship between team commitment and organizational citizenship behavior. These findings provided empirical foundational data on the impact of organizational justice on psychological and behavioral outcomes and the overall efficiency and effectiveness of organizations, with a focus on college athletes who played a central role in the context of college sports setting.

Managing Relationship Marketing between Football Club Organization, Players, and the Fans Club Community

  • Hidayat, Z.;Bagastara, Ian;Irawan, Rahmat Edi
    • Journal of Sport and Applied Science
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    • 제6권2호
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    • pp.9-18
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    • 2022
  • Purpose: This research aims to analyze the relationship marketing between football club organizations, players, and the fans club community. Research design, data, and methodology: An ethnographic approach was used to observe for eight months in the community, interviews, and documents analysis in Bonek Mania community fans club and Persebaya, a football club management in Surabaya, Indonesia. Results: The results show that the management of the football club has maintained the football high-end brand image in the national league. Stakeholders have endeavored to build the values and shared meaning with the public and cohesively with Bonek Mania. The struggles and achievements are intended to maintain the local collective memory of Surabaya's patriotism as the "city of heroes." Sustainable relationships were built by professional football club managers, players, and the fans club to foster the spirit, economic resources, and sustainable development. Conclusions: This research implies that it can provide direction for the management of football clubs by paying attention to relationship marketing, developing unique local values to build the customers' loyalty. Further implications were discussed.

Digital Marketing Tools for Managing the Development of Park and Recreation Complexes

  • Chaikovska, Maryna;Mashika, Hanna;Mankovska, Ruslana;Liulchak, Zoreslava;Haida, Pavlo;Diakova, Yana
    • International Journal of Computer Science & Network Security
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    • 제22권5호
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    • pp.154-162
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    • 2022
  • Digital marketing tools are actively used in managing the development of park and recreation complexes to familiarize the population with the objects of natural heritage. This article aims to empirically evaluate digital marketing tools for popularizing the park and recreational complexes. The methodology was based on the concept of ecosystem value of park and recreation complexes as a natural heritage site. These methods included: identifying and selecting websites with information about park and recreation complexes in Slovakia and Ukraine. structural analysis of the main channels of online details about natural parks. Assessing the current state of online identity of the studied sites from the perspective of Internet users. The results indicate that to manage the development of park and recreational complexes developed their driven official websites in the Internet space, on which sections structure the information with the allocation of data on tourism and recreational potential. The article identifies additional digital marketing tools for managing the development of park and recreation complexes, particularly social networks and tourist websites. There is a sufficient amount of information about tourist recreation sites within these natural parks and tourist routes. Among the main problems of the websites: the information on the websites is entirely textual, there is a lack of sufficient data on social networks, despite the created official pages, there is no video content, which was more attracted tourists and visitors, allowing a visual assessment of the tourist potential; there is a problem of many communication channels to present the natural heritage of the countries. The research proves that the website is the primary and most common digital marketing tool for natural heritage, structuring information about tourism potential and recreation.

스포츠마케터 인재양성을 위한 역량기반 융합형 교육과정 개발 (Developing Competency Based Integrated Curriculum for Fostering Sports Marketer in Sports Industry)

  • 김진세;안재한;김미숙
    • 디지털융복합연구
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    • 제16권6호
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    • pp.449-462
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    • 2018
  • 이 연구는 스포츠산업 분야 인재인 스포츠마케터 양성을 위한 역량기반 융합형 교육과정을 개발하는데 있다. 이를 위해 문헌조사, 심층인터뷰 및 직무분석을 실시하여 스포츠마케터가 되기 위한 필요 역량을 도출하고 역량 프로파일을 작성한 다음 전문가 검증을 거쳐 역량모델을 개발하였다. 스포츠마케터 역량모델은 경력유형별로 스포츠마케팅/PR과 스포츠이벤트로 구분하였으며 공통기본역량은 스포츠마인드 등 6개, 전문역량은 스포츠스폰서십 등 12개로 나타났다. 역량모델을 기반으로 개발된 스포츠마케터 교육과정은 스포츠산업의 이해, 스포츠마케팅커뮤니케이션, 스포츠관련 법률, 스포츠시설의 이해, 스포츠시설의 경영, 스포츠스폰서십, 스포츠미디어, 스포츠라이선싱, 스포츠에이전트, 이벤트 기획, 이벤트 운영, 제안서 작성법, 스포츠이벤트 현장실습으로 구성되었다. 개발된 스포츠마케터 양성 교육과정은 스포츠산업 관련 대학, 민간교육 기관에 활용되어 스포츠산업 인재 양성 및 보급에 기여할 것이다.