• The Journal of Information Systems
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• v.32 no.2
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• pp.137-152
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• 2023

Purpose The purpose of this study is to analyze big data related to DURIBAL from the operation of taxis reserved for the disabled to identify the issues and suggest solutions. ESG management should be translated into "environmental factors, social responsibilities, and transparent management." Therefore, the current study used Big Data analysis to analyze the factors affecting the standby of taxis reserved for the disabled and relevant problems for implications on convenience of social weak. Design/methodology/approach The analysis method used R, Excel, Power BI, QGIS, and SPSS. We proposed several suggestions included problems with managing cancellation data, minimization of dark data, needs to develop an integrated database for scattered data, and system upgrades for additional analysis. Findings The results showed that the total duration of standby was 34 minutes 29 seconds. The reasons for cancellation data were mostly use of other modes of transportation or delayed arrival. The study suggests development of an integrated database for scattered data. Finally, follow-up studies may discuss government-initiated big data analysis to comparatively analyze the use of taxis reserved for the disabled nationwide for new social value.

• International Journal of Contents
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• v.13 no.1
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• pp.31-37
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• 2017

Using the network analysis method, this study investigates the communication structure of Open Data on the Twitter sphere. It addresses the communication path by mapping influential activities and comparing the contents of tweets about Open Data. In the years 2015 and 2016, the NodeXL software was applied to collect tweets from the Twitter network, containing the term "opendata". The structural patterns of social media communication were analyzed through several network characteristics. The results indicate that the most common activities on the Twitter network are related to the subjects such as new applications and new technologies in Open Data. The study is the first to focus on the structural and informational pattern of Open Data based on social network analysis and content analysis. It will help researchers, activists, and policy-makers to come up with a major realization of the pattern of Open Data through Twitter.

• International Journal of Computer Science & Network Security
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• v.22 no.3
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• pp.396-404
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• 2022

Online social networks contain a large amount of data that can be converted into valuable and insightful information. Text mining approaches allow exploring large-scale data efficiently. Therefore, this study reviews the recent literature on text mining in online social networks in a way that produces valid and valuable knowledge for further research. The review identifies text mining techniques used in social networking, the data used, tools, and the challenges. Research questions were formulated, then search strategy and selection criteria were defined, followed by the analysis of each paper to extract the data relevant to the research questions. The result shows that the most social media platforms used as a source of the data are Twitter and Facebook. The most common text mining technique were sentiment analysis and topic modeling. Classification and clustering were the most common approaches applied by the studies. The challenges include the need for processing with huge volumes of data, the noise, and the dynamic of the data. The study explores the recent development in text mining approaches in social networking by providing state and general view of work done in this research area.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.39 no.3
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• pp.139-146
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• 2016

This study proposes a methodology to analyse social networks among participating design engineers during product development projects. The proposed methodology enables product development managers or the participating design engineers to make a proper decision on product development considering the performance of participating design engineers. It considers a product development environment where an integrated product data management (PDM) system manages the product development data and associated product development processes consistently in its database, and all the design engineers share the product development data in the PDM database for their activities in the product development project. It provides a novel approach to build social networks among design engineers from an operational product development data in the PDM database without surveys or monitoring participating engineers. It automatically generates social networks among the design engineers from the product data and relationships specified by the participants during the design activities. It allows analysts to gather operational data for their analysis without additional efforts for understanding complex and unstructured product development processes. This study also provides a set of measures to evaluate the social networks. It will show the role and efficiency of each design engineers in the social network. To show the feasibility of the approach, it suggests an architecture of social network analysis (SNA) system and implemented it with a research-purpose PDM system and R, a statistical software system. A product configuration management process with synthetical example data is applied to the SNA system and it shows that the approach enables analysts to evaluate current position of design engineers in their social networks.

• Journal of Korea Multimedia Society
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• v.24 no.8
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• pp.1192-1201
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• 2021

This study focused on how to analyze the ICT policy formation process using social big data. Specifically, in this study, a method for quantifying variables that influenced policy formation using the concept of a policy triggering mechanism and elements necessary to present the analysis results were proposed. For the analysis of the ICT policy triggering mechanism, variables such as 'Scope', 'Duration', 'Interactivity', 'Diversity', 'Attention', 'Preference', 'Transmutability' were proposed. In addition, 'interpretation of results according to data level', 'presentation of differences between collection and analysis time points', and 'setting of garbage level' were suggested as elements necessary to present the analysis results.

• Asia-Pacific Journal of Business
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• v.12 no.2
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• pp.161-174
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• 2021

Purpose - The purpose of this study was to examine the recent popular consumption trend, the hocance phenomenon, using social media big data. The study intended to present practical directions and marketing measures for the recovery and growth of the hotel industry after COVID-19 pandemic. Design/methodology/approach - Big data analysis has been used in various fields, and in this study, it was used to understand the hocance phenomenon. For three years from January 1, 2018 to December 31, 2020, we collected text data including the keyword 'hocance' from the blog and cafe of NAVER and Daum. TEXTOM and UCINET 6 were used to collect and analyze the data. Findings - According to the results of analysis, the words such as 'hocance', 'hotel', 'Seoul', 'travel', 'swimming pool', 'Incheon', 'breakfast', 'child' and 'friend' were identified with high frequency. The results of CONCOR analysis showed similar results in all three years. It has been confirmed that 'swimming pool', 'breakfast', 'child' and 'friend' are important when deciding on the hocance package. Research implications or Originality - The study was differentiated in that it used social media big data instead of traditional research methods. Furthermore, it reflected social phenomena as a consumption trend so there was practical value in establishing marketing strategies for the tourism and hotel industry.

• Journal of Korea Society of Digital Industry and Information Management
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• v.17 no.1
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• pp.75-84
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• 2021

For analyzing big data, the social network is increasingly being utilized through relational data, which means the connection characteristics between entities such as people and objects. When the relational data does not exist directly, a social network can be configured by calculating relational data such as attribute similarity from attribute data of entities and using it as links. In this paper, the composition method of the social network using the attribute similarity between entities as a connection relationship, and the clustering method using subgroups for the configured social network are suggested, and the clustering effectiveness of the clustering results is evaluated. The analysis results can vary depending on the type and characteristics of the data to be analyzed, the type of attribute similarity selected, and the criterion value. In addition, the clustering effectiveness may not be consistent depending on the its evaluation method. Therefore, selections and experiments are necessary for better analysis results. Since the analysis results may be different depending on the type and characteristics of the analysis target, options for clustering, etc., there is a limitation. In addition, for performance evaluation of clustering, a study is needed to compare the method of this paper with the conventional method such as k-means.

• Journal of the Korean Society of Clothing and Textiles
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• v.35 no.5
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• pp.547-560
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• 2011

This study examines the effect of corporate social responsibility on the corporate image and purchase intention. The data were obtained from 320 male and female 'C' university students in Daejeon in October of 2010. The data were analyzed by descriptive statistics, factor analysis, reliability analysis, regression analysis using the SPSS-WIN 15.0 and AMOS 7.0 program. The results were as follows. First, corporate social responsibility consists of five dimensions: community/cultural service, social contribution, environmental protection, consumer protection/legal responsibility, and economic responsibility. Purchase intention consists of comparative purchase and priority purchase. Second, social contribution, consumer protection/legal responsibility, and economic responsibility affect the corporate image. Third, social contribution and consumer protection/legal responsibility also affect purchase intention. Forth, the corporate image affects purchase intention. The findings of this study are expected to be used as basic data for establishing differentiated marketing strategies in fashion company.

• Journal of KIBIM
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• v.13 no.4
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• pp.106-114
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• 2023

In this study, we developed a method to quantify urban social costs using mobile sensing data, providing a novel approach to urban planning. By collecting and analyzing extensive mobile data over time, we transformed travel patterns into measurable social costs. Our findings highlight the effectiveness of big data in urban planning, revealing key correlations between transportation modes and their associated social costs. This research not only advances the use of mobile data in urban planning but also suggests new directions for future studies to enhance data collection and analysis methods.

• Korean Management Science Review
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• v.26 no.1
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• pp.183-196
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• 2009

Customer retention has been a pressing issue for companies to get and maintain the loyal customers in the competing environment. Lots of researchers make effort to seek the characteristics of the churning customers and the loyal customers using the data mining techniques such as decision tree. However, such existing researches don't consider relationships among customers. Social network analysis has been used to search relationships among social entities such as genetics network, traffic network, organization network and so on. In this study, a customer network is proposed to investigate the differences of network characteristics of churning customers and loyal customers. The customer networks are constructed by analyzing the real purchase data collected from a Korean cosmetic provider. We investigated whether the churning customers and the loyal customers have different degree centralities and densities of the customer networks. In addition, we compared products purchased by the churning customers and those by the loyal customers. Our data analysis results indicate that degree centrality and density of the churning customer network are higher than those of the loyal customer network, and the various products are purchased by churning customers rather than by the loyal customers. We expect that the suggested social network analysis is used to as a complementary analysis methodology with existing statistical analysis and data mining analysis.