• Title/Summary/Keyword: service value

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The Study on the Measuring the Economic Use Value of the National Assembly Library Services (국회도서관 서비스의 경제적 이용가치 측정에 관한 연구)

  • Pyo, Soon Hee;Cha, Mikyeong
    • Journal of the Korean Society for Library and Information Science
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    • v.50 no.4
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    • pp.121-142
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    • 2016
  • The purpose of this study was to assess the economic value of the National Assembly Library service utility, and to enhance the users' perception and the stakeholder's supports for the library services. For those purposes, this study applied the measurement methods of time value, replacement service value, and WTP of the three user groups: inside members, outside users, and institutional members of the Library. The replacement service value as annual time valuation was measured 1,948.2 million won by inside members, and 417.057.5 million won by outside users, that was approximately 10 times of the total budget of the year 2015. Also, WTP were measured as 8,528.3 million won by inside member, 33,272.4 million won by outside users, 924 million won by institutional members. This shows 77% of the use value were from outside users. The BC ratio was 1:1.04 in 2015.

The Effect of Online and Offline Quality Factors on the Continuous Intention to Use of Delivery App Services (배달앱 서비스의 온·오프라인 품질요인이 지속이용의도에 미치는 영향)

  • Lee, Moon-Bong;Lee, Og
    • The Journal of Information Systems
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    • v.29 no.3
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    • pp.215-236
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    • 2020
  • Purpose/Design The purpose of this study is summarized as follows. First, we want to derive the quality dimension of the delivery app services based on the experience of the users of the delivery app. Second, we would like to identify the continuous intention to use, taking into account the integrated nature of online and offline quality. Third, the online and offline quality factors of the delivery app services shall be checked in an exploratory manner to see how they affect perceived value, satisfaction, and continuous intention to use. In order to demonstrate the purpose of this study, a self-report survey was conducted in which respondents directly responded. A questionnaire of 295 people was identified as a valid sample and used for the final analysis. Findings The summary of the hypothesis test results is as follows. First, the system quality among the online characteristics does not have a significant impact on both perceived values and user satisfaction. Second, the hypothesis that information quality affects satisfaction and perceived value was adopted. Third, the service quality was shown to be a significant factor affecting perceived value and satisfaction. Fourth, the delivery quality among offline characteristics was found to have no significant effect on perceived value and satisfaction. Fifth, the hypothesis test of commodity quality showed that both perceived value and satisfaction had a significant impact. Sixth, satisfaction in the delivery app service showed a positive effect on the continuous intention to use.

The physicochemical characteristics of manufactured RPF by industrial combustibility waste (사업장 가연성폐기물로 제조된 RPF의 물리화학적 특성)

  • Ryu, Young-Bok;Kim, Yang-Do;Kang, Min-Su;Lee, Gang-Woo;Shon, Byung-Hyun;Lee, Man-Sig
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.1
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    • pp.234-241
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    • 2010
  • Industrial combustible waste is very valuable source for refuse derived solid fuel since its heating value is usually over 3,000kcal/kg. Especially, synthetic high molecular compound which is high of productivity and heating value is used as raw material in many cases. Film type plastic has been widely used for producing RPF because their shaping is easy and they has high heating value. On the other hand, the possibility of various type of waste as a source for RPF in this study. It has been found that resin compound drived and tire derived solid fuel showed more than 6,000kcal/kg of heating value. But the heating value decreased by adding paper and wood waste.

A Ticket based Authentication and Payment Scheme for Third Generation Mobile Communications (3세대 이동 통신을 위한 티켓 기반 인증 및 지불 기법)

  • Lee, Byung-Rae;Chang, Kyung-Ah;Kim, Tai-Yun
    • Journal of KIISE:Information Networking
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    • v.29 no.4
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    • pp.368-374
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    • 2002
  • In the third generation mobile telecommunication systems such as UMTS, one of the important problems for value-added services is to check the recoverability of costs used by a mobile user. Previous authentication and payment schemes for value-added services by a mobile user across multiple service domains, rely on the concept of the on-line TTP, which serves as the users certification authority. In the third generation systems with many service providers, a wide range of services, and a diverse user population, authentication mechanisms with the on-line TTP provide a far from ideal solution. In this paper we present an efficient public-key protocol for mutual authentication and key exchange designed for value-added services in the third generation mobile telecommunications systems. The proposed ticket based authentication and payment protocol provides an efficient way for VASP to check the recoverability of costs without communication with the on-line TTP Furthermore, the proposed ticket based protocol can provide anonymous service usage for a mobile user.

Factors affecting the Usage Intention of Car-Sharing Service (공유자동차 서비스 이용의도에 영향을 미치는 요인)

  • Zhang, Yan;Park, Hyun Jung
    • Journal of Digital Convergence
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    • v.17 no.7
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    • pp.99-108
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    • 2019
  • This study examined the relationships among perceived values(environmental value, functional value), perceived risk, subjective norm, pro-social behavior, product attitude, and usage intention related to car-sharing service. The study also explored the moderating role of possessive desire between the antecedent variables and consumer attitude. 238 survey responses of Chinese consumers were analyzed by structural equation modeling. It is indicated that environmental value, functional value, subjective norm, pro-social behavior had positive effects on attitude, thereby affecting the usage intention of this service. Possessive desire moderated the relationship between environmental value, subjective norm and attitude. These results are expected to provide various marketing strategies for sharing economy services.

Pre-service teachers' motivation in group activities for developing knowledge for teaching and practical competency: The case of the task value (교수 지식과 실천적 역량을 위한 그룹 활동에서 예비교사들의 동기: 과제 가치 사례)

  • Choi, Song-Hee;Kim, Dong-Joong
    • The Mathematical Education
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    • v.60 no.3
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    • pp.341-362
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    • 2021
  • The purpose of this study is to explore the qualitative characteristics of pre-service teachers' motivation while they are participating in group activities for developing mathematical essay assessment problem and revising it. For this purpose, we analyzed individual factors about group learning activities as well as contextual factors about practical competency (in developing and revising mathematical essay assessment problem through collecting data of student responses to the problem). As results of data analyses, autonomy, among individual factors regarding group learning activities, was one of the main characteristics in attainment value, utility value, and intrinsic value, whereas task, authority, and grouping, among contextual factors regarding practical competency, appeared to have a positive impact on task value. These results suggest how to think of specific ideas and articulate them in designing a curriculum to develop student-evaluation expertise for pre-service teachers.

A Study on Eating-Out Style and Acceptance Intention of Artificial Seasoning: The Moderating Role of Consumers' Psychological Value

  • CHA, Seong-Soo;SEO, Bo-Kyung
    • The Journal of Asian Finance, Economics and Business
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    • v.6 no.4
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    • pp.171-177
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    • 2019
  • This study aims to investigate the effect of eating-out types on the acceptance intention of artificial seasoning when consumers eat out at restaurants. Eating-out types considered to be typical when customers visit restaurants, such as the food-exploratory type, health-oriented type, and convenience-seeking type, were studied. Based on the research of previous studies, three eating-out types were selected for the study, which were "food-exploratory", "convenience-seeking", "health-oriented". This study was conducted by AMOS 22.0 with 300 questionnaires, and the Structural Equation Model (SEM) was used for examining the hypotheses as statistical method in this study. As a result, eating-out types such as "food-exploratory" and "convenience-seeking" were found to significantly affect the acceptance intention of artificial seasoning. However, consumers' acceptance intention of artificial seasoning differed depending on their consumption value. The path coefficients from food-exploratory type and health-oriented type to acceptance intention were more significant in the hedonic-oriented group than the utilitarian-oriented group. The results of this study suggest eating-out types relate to acceptance intention of artificial seasoning and provide meaningful implications for consumers' psychological consumption value when they consider artificial seasoning.

Effect of Auditor's Simultaneous Audit and Tax Services and Tax-service Fee on Firm Value: Korea's Evidence

  • KWAK, Jae-Woo;PARK, Myeong-Jun
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.7
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    • pp.219-228
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    • 2020
  • The purpose of this research is to examines the effect of the audit offer and simultaneous tax services from auditors on the firm value of clients. To test this hypothesis, we used the samples of the auditors' tax services selected from firms listed on the securities markets of Korea. We use the methodology of regression analysis. The major findings are as follows. First, TAX_SER has a positive relationship with the firm value. The knowledge and experience resulting from the offer of audit services are applied to the process of offering tax services to enhance the professionalism of audit and tax services. Second, the analysis was performed to determine if the type of tax services from auditors and the type of listed markets make any difference in the effect of TAX_SER1 on TQ; the study has revealed that only tax adjustment has a positive effect on TQ in the type of tax services. Depending on the type of listed markets, TAX_SER1 has been found to have a differential effect on the firm value. The results show that investors might decide to invest in those firms where the auditor could increase the firm value through audit and tax services.

The Effect of Trust and Customer Value on Loyalty: An Empirical Study in Indonesia

  • SOLIHA, Euis;MASKUR, Ali;WIDYASARI, Suzy;ARIYANI, Eva
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.5
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    • pp.1001-1010
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    • 2021
  • The world of tourism is a tangible form of a global business trip, which is very promising because it will be estimated to be a sector capable of driving world economic growth resulting from tourists' ever-increasing movement. Currently, in Indonesia, marketing activities in this sector are an integrated process, where the main target is providing customer satisfaction. Thus, the company's marketing activities are expected to be in accordance with customer expectations. The essential purpose of this study was to analyze the mediating role of the effect of trust and customer value on loyalty. The population of this study was users of the Lentera Wisata service in Semarang City, Indonesia. The sampling used a purposive sampling method, with the criteria of male and female customers and customers who have used the Lentera Wisata Semarang service bureau more than once. The test employed multiple regression analyses and the Sobel test. The test results revealed that trust and customer value positively and significantly affected satisfaction. However, trust did not affect customer loyalty. Meanwhile, customer value and satisfaction significantly and positively influenced loyalty. Additionally, the Sobel test results revealed that satisfaction mediated the effect of trust and customer value on customer loyalty.

Value Co-creation-based Information Management in the Digital Economy

  • Balaji Gopalan
    • Asia pacific journal of information systems
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    • v.32 no.1
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    • pp.1-31
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    • 2022
  • Personalization and customization of product and service designs involving firms and customers using online design interfaces across the Internet is increasingly being facilitated by brands. Research on the role of information technology and value co-creation across various research disciplines in management has provided learnings on ways to creatively improve products and services by integrating customers and firms in web portals. This paper provides a comprehensive analysis of the specific attributes of value co-creation between customers and firms relevant to business logic, learnings, projects, personalized products and services, social network innovations, brand management and markets across the Internet for the purpose of enhancing information management of value co-creation for industries and research. The paper draws on published research and industry surveys on how value co-creation is growing in the digital economy. An industry survey of managers who use web portals for their business responded to a questionnaire on how various social, economic and intellectual motivation factors of firm-customer interactions result in value co-creation for customers and firms. These motivation factors can lead to improved learning systems for business process improvements and service management for industries, customers and firms and may also be classified.