• 제목/요약/키워드: service value

검색결과 4,645건 처리시간 0.032초

Epidemiological study of bovine neosporosis in Gyeonggi province

  • Chae, Yeon-Seok;Woo, Jong-Tae;Yoon, So-Rah;Han, Dong-Un;Lee, Bong-Joo
    • 한국동물위생학회지
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    • 제30권2호
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    • pp.275-281
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    • 2007
  • Neospora caninum (N caninum) is an intracellular protozoa parasite, and its infection is one of the important diseases because it can cause abortion in cattle. This study was conduct to gain epidemiological data for more effective control of the disease. Bloods were collected from 2,162 cattle on 90 farms from February to September 2006. Serums were tested for antibodies to N caninum using ELISA CherdCheck, IDEXX). The dairy breed presented a higher proportion of seropositive results than that of Hanwoo. The estimated proportion of N caninum-positive dairy farms was 71.1 %, but the overall seroprevalence was estimated as 22.8%. The seroprevalence of dairy cattle and Hanwoo were 31.0% and 4.9%, respectively. There was no significant difference in the seroprevalence by age, but the not-intensive managed farms had a high seroprevalence (OR=1.91, p-value<0.01). The antibody rate of cattle with dog(s) was greater than that of those without dogs (OR=2.13, p-value<0.01). There was a significant difference in abortion rate between seropositive cattle and seronegative ones (OR=6.2, p-value<0.01).

The Effect of Motivated Consumer Innovativeness on Perceived Value and Intention to Use for Senior Customers at AI Food Service Store

  • LEE, JeungSun;KWAK, Min-Kyu;CHA, Seong-Soo
    • 유통과학연구
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    • 제19권9호
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    • pp.91-100
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    • 2021
  • Purpose: This study investigates the use intention of artificial intelligence (AI) food service stores for senior customers, which are becoming a trend in the service industry. Research design, data and methodology: For the study, the extended technology acceptance model (TAM) and motivated consumer innovativeness (MCI) variables, proven by existing researchers, were used. In addition to the effect of motivated consumer innovativeness on customer value, we investigated the effect of customer value on trust and use intention. For the study, 520 questionnaires were distributed online by an expert survey agency. Data was verified through validity and reliability. Results: The analysis results of the research hypothesis verified that functionally motivated consumer innovativeness (fMCI), hedonically motivated consumer innovativeness (hMCI), and socially motivated consumer innovativeness (sMCI) all had positive effects on usefulness and enjoyment. Furthermore, usefulness had a statistically significant positive effect on trust, but perceived enjoyment did not; trust was found to positively affect the intention to use. Conclusions: We compared the moderating effects of seniors' gender and age (at 60) between groups. Although there was no moderating effect of age, it was verified that regarding the effect of usefulness on trust, the male group showed a greater influence than the female group.

Element of Marketing: SERVQUAL Toward Patient Loyalty in the Private Hospital Sector

  • AKOB, Muhammad;YANTAHIN, Munawar;ILYAS, Gunawan Bata;HALA, Yusriadi;PUTRA, Aditya Halim Perdana Kusuma
    • The Journal of Asian Finance, Economics and Business
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    • 제8권1호
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    • pp.419-430
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    • 2021
  • The study aims to analyze the factors that shape patient loyalty, namely, by involving the service quality factor (SERVQUAL), hospital image, patient value, and patient satisfaction in private hospitals. This study was conducted in Makassar City, Indonesia, with a sample of 296 eligible samples from private hospitals. The sample criteria were patients with outpatient and hospitalization status. Then, this study developed 23 hypotheses to test the statistical relationship between direct, intervening and multiple-effect models. Problem-solving and research focus are carried out using a quantitative method approach with a PLS-SEM-based testing tool. The bootstrapping method is being used with the constant bootstrapping step to demonstrate the results of hypothesis testing; we find that the overall hypothesis has a positive and significant effect. The combination of testing models involving several variables shows that a patient's loyalty can be formed if a patient's satisfaction has been realized. Satisfaction can be realized if the value-customer has been felt by the patients. Therefore, the hospital image must be directly proportional to service quality. Service quality is the essence of service that directly affects customers; service quality is also the reason that shapes consumer perceptions in increasing rationalization and solid customer (patient's) decision-making.

정신병원의 비용투입 대비 의료수익산출 DEA 효율성, 부가가치생산성, 경영성과 간의 관계 (Relationship between DEA Efficiency of Costs-Patient Revenues, Productivity per Value Added, and Management Performance in Mental Hospitals)

  • 정용모;하오현
    • 보건의료산업학회지
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    • 제9권3호
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    • pp.57-67
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    • 2015
  • Objectives : This study has analyzed the relationship between DEA efficiency of costs-patient revenues, productivity per value added and management performance in mental hospitals. Methods : The relationship between DEA efficiency of costs-patient revenues, the productivity per value added and management performance were conducted with correlation analysis and logistic regression. Results : The DEA efficiency of costs-patient revenues had a significant causal relationship with the value added ratio to gross revenue indexing productivity per value added. On the other hand, it was revealed that the operating margin indexing management performance had a slightly significant causal relation with DEA efficiency of costs-patient revenues. Conclusions : The material costs should be focused on the management stability of mental hospitals, and known to the desirable management orientation for the higher efficiency of costs-patient revenues.

지방공사의료원의 투자효율과 경영성과 (Investment Efficiency and Management Performance of Korean Regional Public Hospitals)

  • 하오현;김윤진;조덕영
    • 보건의료산업학회지
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    • 제10권3호
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    • pp.1-12
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    • 2016
  • Objectives : This study examined relations between investment efficiency and management performance as indexes related to productivity of Korean regional public hospitals. Methods : The analysis data are financial information of Korean regional public hospitals from 2011 to 2014. For the indicators, value added to total assets, value added to productive activity tangible fixed assets, and value added to personnel expenses, operating margin to revenues, net profit to total earnings, and ratio of value added. Results : Significant relevance was not shown among indicators of investment efficiency. However, Significant relevance was shown between value added to personnel expense and productivity per value added. Conclusions : It confirmed that outside support funds like subsidy did not have effect on improving the management performance. Also, it could be known that availability about input of capital and labor was not realized organically.

The Structural Relationships among Shopping Orientation, Perceived Value, Concentration, and Purchase Intention in Restaurant Mobile Commerce

  • Cho, Dong-Seok;Reid, Earl L.;Lee, Hae-Young
    • 한국조리학회지
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    • 제23권1호
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    • pp.48-57
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    • 2017
  • With the increasing popularity of mobile commerce, restaurant service has become one of the leading service categories. Thus, this study attempted to understand the shopping behavior of restaurant mobile consumers by focusing on their shopping orientations. Specifically, this study investigated the structural relationships among shopping orientations, perceived value, concentration, and purchase intention in restaurant mobile commerce. Data analysis employing a structural equation approach was carried out for this study. Results revealed that, first, a consumer's shopping orientations was found to have a positive influence on perceived value, with time/convenience orientation possessing a stronger influence on perceived value than other factors (economic and hedonic). Second, a consumer's perceived value was found to affect concentration and purchase intention. Third, a consumer's concentration also appeared to influence purchase intention.

대학생의 가치관과 의복구매행동에 관한 연구 (A Study on Clothing Purchasing Behavior and Value of College Students)

  • 한명숙;정미혜
    • 복식문화연구
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    • 제8권4호
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    • pp.602-610
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    • 2000
  • The purposes of this study was to examine the college students'value and the status of their clothing purchasing behavior, and to compare the correlation between both of them. The questions were centered on 511 students who are attending the universities in Seoul. The results of this study were as follows. First, most students have higher value on politics, economy, and theory in the order listed. Male-students were interested in theory, while female-students were more interested in politics. Second, when they purchase their clothes, the factor of decision was based on design and their observation was another important factor. As for selecting shops, they considered the product as the most important factor and then the service & transportation. Third, I inspected the correlation between their value & the status of their clothing purchasing behavior. The students with lower theoretical value considered the quality as a purchasing factor, and the service as a purchasing factor, common shop as a purchasing shop, adn the convenient transportation system as a factor of selecting a shop.

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지불용의접근법을 이용한 간호서비스의 가격결정 (Determination of Nursing Price using Willingness to Pay)

  • 고수경;박정영
    • 간호행정학회지
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    • 제7권2호
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    • pp.205-221
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    • 2001
  • It will become more and more popular to use the long-term care facilities and home health care services with the chronic disease increasing. It depends on how much the consumers would pay and purchase the services. They might get more benefits from that kind of services than from ordinary hospitalization. So far, the study of determining the medical service price has focused most often on the efforts from the providers' view. But it must be reasonable to include the consumers' value for the service. This study was performed to assess WTP(Willingness to Pay) for home health care service in order to apply to the determination of nursing price in a reasonable manner. In this study, respondents were asked if they would pay for the service's intangible benefits under the four different types(open-ended minimum WTP, open-ended maximum WTP, bidding WTP, referendum WTP). The contingent valuation method is a potentially useful tool in understanding how people value the benefits of the service. As a result, average open-ended minimum WTP was W16,015 per day among 65 respondents. Average open-ended maximum WTP was W29,154 per day among 65 respondents. Average bidding WTP was W26,300 per day among 65 respondents. Average referendum WTP was W22,200 per day among 70 respondents. The results of regression analyses were also consistent with theoretical prediction, e.g., increasing WTP with consumers' value for the service, state of patients, and household income. This study demonstrated that it was more reasonable to consider the consumers' value in determining the services' price. In addition, a further study is needed to test the validity of this CV method and to determine a proper nursing price based on the consumers' view.

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백두대간 속리산 권역 및 한남금북정맥 보은군 권역에 대한 생태계 기능 산정 매트릭스 방법의 적용 (Ecosystem Service Matrix applying to Baekdu-daegan Songnisan and Hannamgeumbukjeongmaek Boeun-gun area)

  • 김성열;문건수;김수진;권혁수;최재용
    • 한국환경복원기술학회지
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    • 제25권6호
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    • pp.13-24
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    • 2022
  • The purpose of this study is to evaluate the applicability of Ecosystem Service Matrix method in Songnisan and Hannamgeumbukjeongmaek Boeun-gun area. The assessment was carried out with 25 land cover types by 7 ecosystem values. The research area was divided by 30m x 30m cell unit and the each cell value was classified into 5 grades. The total number of cell under the investigation was 433,910 units in Songnisan and 84,975 in Boeun-gun. Class I and II area were widely spread and Class V area is narrowly distributed inside of Class III area in Songnisan. I area, II area and separately managed zone belong to Ecological Zoning map and Environmental Conservation Value Assessment Map(Environment + Ecology) were assessed Class I in Ecosystem service matrix. In conclusion, Ecosystem Service Matrix assessment based on land cover map is a rapid assessment methodology which reflecting ecosystem functions in a larger area. If it is supported with more ecosystem functions, the more precise nature value can be calculated.

서비스 산업의 브랜드 체험, 고객의 지각된 가치, 브랜드 지지행동의 관계 (The Relationships among Brand Experience, Customer Perceived Value, and Brand Support Behavior in Service Industry)

  • 정진봉;김규배
    • 유통과학연구
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    • 제17권2호
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    • pp.91-100
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    • 2019
  • Purpose - The importance of customer experiences has been increasing in retail industry as wells as theme park industry. The purpose of this research is to investigate relationships among brand experience, customer perceived value and brand support behavior in theme park industry. Furthermore, we tried to examine the moderating effects of interaction with customers in the relationships between brand experience and customer perceived value. Besides, we provided some implications for not only the theme park industry but also other service industries such as retail industry. Research design, data, and methodology - The research model has nine hypotheses, and we examined them empirically in this study. Five hypotheses were about relationships among theme park brand experiences, customer perceived value, and brand support behavior. The other four hypotheses were about the moderating effects of customer interactions in the causal relationship between brand experiences and customer perceived value. A total of 167 samples who had visited the theme park were surveyed and the hypotheses were tested with the statistical package programs such as SPSS 21.0 and AMOS 21.0. Results - The results of this study are as follows. First, it was proved that theme park visitors' sensory experience, emotional experience, and cognitive experience have significant positive effects on perceived value, although the hypothesis about the causal relationship between behavioral experience and perceived value is not supported. Second, the customer perceived value has a positive effect on brand support behavior. Third, customer interaction has a positive moderating effect between brand experiences and perceived value, except for behavioral experience. Conclusions - Based on the results of this study, there can be following significances and implications from both theoretical and practical perspectives. First, we confirmed the importance of experiential marketing in other service industries such as retail industry as well as the theme park industry. The marketing managers in these industries need to design various experience programs considering the various characteristics of experiences such as sensory, emotional, and cognitive experiences. Second, it will be necessary for the theme park managers to encourage active participation of customers, and raise the level of interaction between employees and customers.