• 간호행정학회지
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• 제4권2호
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• pp.405-418
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• 1998

The purpose of this study was to describe patients satisfaction with nursing care in the emergency department and factors influencing satisfaction rates. 1. The mean score of patient satisfaction with nursing care in the emergency departments was 2.70. The mean scores of patient satisfaction with different aspects of nursing care services were 3.05 for nursing services for psychological safety: 2.67 for technical competence: 2.49 for information giving: and 1.35 for discharge teaching. 2. Patient satisfaction with nursing care services provided. according to the general characteristics of the patients. was revealed as being significantly high for the groups of patients made up of those who were male. those over 51years of age. married subjects. those with an education level of high school or below level. housewives. Buddhists. and those in the middle economic level. Patient satisfaction with nursing care according to their service utilization in the emergency departments revealed that satisfaction was significantly high for patients who were in internal medicine. neurology or psychiatry. those admitted for the first time. those for whom the distance from the department to home was less than 30 minutes. patients who visited between monday and Friday and between 8AM and 4PM. patients who did not have to wait to be seen and those who stayed in the department less than 24 hours. 3. The correlation between the patients' general characteristics. nursing service utilization of the patients in the department and their satisfaction with nursing care showed that patients with longer waiting time had lower satisfactory scores for nursing service. 4. The registered nurses working in the emergency department reported that the main reasons for low satisfaction rates included 'over worked nurses' and 'too many patients' in the emergency department. In conclusion. the results of this study suggest the necessity of developing relevant nursing interventions for discharge teaching to increase patient satisfaction with nursing care services in emergency departments: and the need for adequate support from hospital administrators to improve patients' service utilization.

• 시큐리티연구
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• 제61호
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• pp.59-85
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• 2019

4차 산업혁명으로 현실세계와 가상세계의 경계가 사라지는 현실에서 시공간을 초월하여 발생하는 사이버범죄에 대하여 실정법 체계 하에 구축된 정부조직의 경찰 공권력으로만 경찰의 임무를 다 하는데 분명한 한계를 갖고 있다. 본 논문은 문헌적 연구와 보안업무 경험을 토대로 사이버범죄에 대하여 실시간 대응할 수 있도록 각 사회분야의 집단지성이 자발적으로 참여할 수 있는 사회적 시스템을 구축하여 사이버공간에서의 범죄를 예방하고 사회적 공감대를 형성할 수 있는 대책방안을 제시하는 것을 목적으로 연구하였다. 집단지성 네트워크형 사이버폴리스 자원봉사시스템 구축을 위한 방안으로 우선, 집단지성 네트워크형 사이버폴리스 자원봉사시스템 구축이 필요하다. 이 구성은 제반 안전관리 전문가 등으로 구성한다. 그리고 경찰청의 경비업법상 민간조사업무 규정이 신설되어야 한다. 또한 집단지성 사이버폴리스 자원봉사시스템의 안전지킴이 봉사활동을 강화해야 하며, 선진국들의 사이버범죄에 대한 연구교훈 및 법적 대응방안이 도입되어야 한다. 끝으로 개인정보 보호법, 정보통신망 이용촉진 및 정보보호 등에 관한 법률, 신용정보의 이용 및 보호에 관한 법률 등의 과도한 규제 규정을 개정하여야 하며, 경찰관은 사전예방활동을 위한 사이버범죄 위해 인지능력을 배양해야 한다.