• Title/Summary/Keyword: service transformation

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Business Model and Floral Distribution Service Strategy for Creating New Value on Internet Environment - ROSEWeb Solution Case - (인터넷 환경에서 새로운 가치 창조를 위한 비즈니스 모델과 화훼 유통 서비스 전략 - ROSEWeb 솔루션 사례 -)

  • Lee, Seung-chang;Ahn, Sung-hyuck
    • Journal of Distribution Science
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    • v.7 no.1
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    • pp.5-34
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    • 2009
  • This article describes a business case of ROSEWeb, a floral distribution service by internet of Newrun System Company. Newrun System is one of the floral distribution IT solution company. The purpose of this case study is to find out which factors of ROSEWeb solution of successful business model and internet distribution strategy that plays an important role as the floral distribution IT service. ROSEWeb has experienced many challenging obstacles while they prepare for this floral distribution IT service. This case study has found that Newrun System Company execute the rapidly transformation of business model to cope with changing situation. Specially, so far, ROSEWeb continuously keep on competitive advantage as floral distribution IT service through building core competence. this study shows that ROSEWeb's case broadly apply reference model to the building business model and formulating floral distribution service strategy and other internet business models. Finally, we intends to discuss about theses questions. the question is "by the existing state of entering Internet portal(Yahoo, Naver, Daum), Can ROSEWeb have sustainable competitive advantage in floral distribution service?", and "what is Newrun System's next business model?". Through the intensive interviews with people involved in the development of ROSEWeb, this article provides important implications to the business community who is preparing for new applications for mobile internet.

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A Study on customer experience centered innovation model for culture and arts organizations - Centered on museum service - (문화예술 기관의 고객경험 중심 혁신모형 연구 - 박물관 서비스를 중심으로 -)

  • Ahn, Jinho;Kim, Yeunhee
    • Journal of Service Research and Studies
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    • v.11 no.1
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    • pp.21-30
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    • 2021
  • This study examined methodologies for establishing a customer experience-focused innovation strategy, which is essential to transforming existing collection and preservation-oriented museum service into a visitor-oriented service. To this end, a review of studies examining good customer experience and bad customer experience was conducted, focusing on change in museum environments and customer experience from the service science and customer experience management perspectives. Research was conducted to present and prove. Implementing a customer experience-oriented innovation strategy in a museum requires exploring the various approaches that can be used to reach the target state from the present state, focusing on the customer, and selecting the most appropriate transformation plan. This study found that effective approaches are distinguished by the fact that they generate positive emotions in customers and use customer experience data to make important decisions regarding the establishment of practical resources in museums. This innovation model was developed and validated by analyzing how it differed from existing evaluation methods. Finally, a regression analysis using the customer experience measurement procedure, customer experience diagnosis/evaluation, customer experience innovation strategy, and museum performance as variables revealed a significant causal relationship.

E-Governmentfor Efficient Governance: Instructive Cooperation of the Republic of Belarus and the Republic of Korea in the Sphere of e-Government

  • Tchouechov, Viktor I.;Zhmakina, Tatiana V.
    • Korea Multimedia Society
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    • v.22 no.1
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    • pp.26-33
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    • 2018
  • The transformation of the processes of governance using the Information and Communication Technologies is aimed at bringing in faster and transparent service delivery, accountability, information sharing and people participation in the decision-making and government processes. The implementation of e-Government requires a comprehensive strategy that is not only sensitive to existing political and economic conditions and realities but is also benchmarked on global best practices. The article reviews the handbook E-Government and Governance Efficiency that provides an insight to research that is being undertaken in the e-Government area, gives an in-depth understanding of critical issues involved in e-Government, and provides expert opinion and recommendations for the Republic of Belarus to augment its potential. It studies the Korean experience on e-Government with special focus on such concepts as e-Government benchmarking, mGovernment, Smart Government and u-Government.

A Game Theoretic Cross-Layer Design for Resource Allocation in Heterogeneous OFDMA Networks

  • Zarakovitis, Charilaos C.;Nikolaros, Ilias G.;Ni, Qiang
    • IEIE Transactions on Smart Processing and Computing
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    • v.1 no.1
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    • pp.50-64
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    • 2012
  • Quality of Service (QoS) and fairness considerations are undoubtedly essential parameters that need to be considered in the design of next generation scheduling algorithms. This work presents a novel game theoretic cross-layer design that offers optimal allocation of wireless resources to heterogeneous services in Orthogonal Frequency Division Multiple Access (OFDMA) networks. The method is based on the Axioms of the Symmetric Nash Bargaining Solution (S-NBS) concept used in cooperative game theory that provides Pareto optimality and symmetrically fair resource distribution. The proposed strategies are determined via convex optimization based on a new solution methodology and by the transformation of the subcarrier indexes by means of time-sharing. Simulation comparisons to relevant schemes in the literature show that the proposed design can be successfully employed to typify ideal resource allocation for next-generation broadband wireless systems by providing enhanced performance in terms of queuing delay, fairness provisions, QoS support, and power consumption, as well as a comparable total throughput.

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Co-registration of Airborne Photo, LIDAR data, and Digital Map for construction of 3D Terrain Map - Using Linear Features (3차원 지형지도 작성을 위한 항공사진, LIDAR 데이터, 수치지도의 Co-registration 기법 연구 - Linear feature를 기반으로)

  • Lee Jae-Bin;Kim Ji-Young;Park Seung-Ryong;Yu Ki-Yun
    • Proceedings of the Korean Society of Surveying, Geodesy, Photogrammetry, and Cartography Conference
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    • 2006.04a
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    • pp.235-241
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    • 2006
  • The demand of 3D terrain mapping techniques is increasing in many application fields such as CNS(Car Navigation System), web service system, DMB(Digital Multimedia Broadcasting) systems and etc To construct a 3D terrain map, it is a pre-requite step that register data collected from different surveying sources. This Paper Present the methodology to register airborne photo, LIDAR data, and digital map, which are major data sources to create a 3D terrain mao. For this purpose, we developed the generally applicable algorithm that uses linear features to register airborne photos and digital maps to LIDAR data. The algorithm explicitly formulates step-by-step methodologies to establish observation equations for transformation. The results clearly demonstrate the proposed algorithm is appropriate to register these data sources.

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A Study on the TradeCard Payment System in the Cyber Trade Era (사이버 무역시대의 TradeCard 결제시스팀에 관한 고찰)

  • 전순환
    • The Journal of Information Technology
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    • v.4 no.4
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    • pp.113-128
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    • 2001
  • The international trade industry is on the brink of a radical Internet-driven transformation. TradeCard is a payment and settlement system that is an alternative to letters of crdeit. That is, TradeCard is a business-to-business e-commerce infrastructure that enables buyers and sellers to conduct and settle international trade transactions securely over the Internet. Paperless, payment-guaranteed international trade transactions - which eliminate the traditional letters of credit with electronic certifications - are widely considered the most difficult B2B transactions to conduct. The TradeCard system was initially built to accommodate and process this complex, cross-border payment type at a US$100 service fee for each transaction of up to US$100,000 since November 1999.

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A Supply Chain Management Process Modeling for an Agriculture Marketing Information System (농산물 유통 정보화를 위한 공급사슬경영 프로세스 모델링)

  • Myung, Kwang-Sick;Park, Sei-Kwon;Kang, Dae-Won
    • IE interfaces
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    • v.13 no.3
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    • pp.358-377
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    • 2000
  • A supply chain is a network of facilities and distribution options that performs the functions of procurement of materials, transformation of these materials into intermediate and finished products, and the distribution of these finished products to customers. SCM(Supp1y Chain Management), by definition, encompasses all activities associated with moving goods, from the raw materials stage through to the end user. It includes source and procurement, production scheduling, order processing, inventory management, transportation, warehousing, and customer service. Importantly, it encompasses the information systems used to monitor these activities. In this paper, the present situation and problems of marketing process in Korean agricultural environments were reviewed through a systematic methodology, and then we proposed a new business process for solving these problems by appling a supply chain management. We expect this supply chain management system applied to agricultural marketing process can improve significantly the rationality and transparency of Korean agricultural marketing structure.

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Leadership Styles and Organizational Citizenship Behavior in Public Service Personnel (공무원의 리더십유형과 조직시민행동에 관한 연구: 충북지역 지방자치단체를 중심으로)

  • 안관영;곽영환
    • Journal of Korean Society for Quality Management
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    • v.26 no.3
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    • pp.108-129
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    • 1998
  • Many empirical research surveys have su, pp.rted that Organizational Citizenship Behavior(OCB) is influenced by or closely related with leadership styles. The primary purpose is to test the moderating effects of structural factors (formalization, centralization) and personal factors(growth needs, sex, age, tenure, rank, occuption, school carrer) between 2 leadership styles and 2 OCB factors. For the analytical purpose of this article, Fisher's Z-transformation and SGC(split groups correlations) methods were introduced. Generally 2 leadership styles are found to influence on altruism and conscientiousness respectively. Out of 36 cases, only 2 cases were significant in moderating effects. Based on empirical results, there is no moderating effects in conscientiousness. But altruism is found to more closely related with employee-centered leadership in low centralized group than in high centralized group, and more closely related with job-centered leadership in low growth-needs group than in high growth-needs group.

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Algorithm of XML and SOAP Messages Canonicalization (XML 및 SOAP 메시지 정규화 알고리즘)

  • Jeong, Hoe-Gyeong
    • The Journal of Engineering Research
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    • v.6 no.1
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    • pp.125-137
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    • 2004
  • This paper implemented system that run Canonical XML and SOAP messages algorithm. So, can change to more elaborate regular document. Thus, interoperable with other application that takes W3C recommendation. Also, use in several system that physical identify is required when it exchange XML and SOAP messages for web service interoperability. Moreover, Adding the transformation ability between universal encoding scheme and EUC-KR that is internal encoding scheme should be Canonical XML and SOAP messages algorithm that is suited to internal circumstances, and this should be a foundation technique of international interoperability confirmedness.

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A Study on Voice Web Browsing in Automatic Speech Recognition Application System (음성인식 시스템에서의 Voice Web Browsing에 관한 연구)

  • 윤재석
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.7 no.5
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    • pp.949-954
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    • 2003
  • In this study, Automatic Speech Recognition Application System is designed and implemented to realize transformation from present GUI-centered web services to VUI-centered web service. Due to ASP's restriction with web in reusability and portability, in this study, Automatic Speech Recognition Application System with Javabeans Component Architecture is devised and studied. Also the voice web browsing which is able to transfer voice and graphic information simultaneously is studied using Remote AWT(Abstract Windows Toolkit).