• 제목/요약/키워드: service state

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The Impacts of Perceived Service Quality and Restaurant Type on Customer Satisfaction and Return Patronage Intentions: An Exploratory Investigation with a Focus on Solo Diners

  • Bae, Sohyun;Kim, Dong-Jin
    • Culinary science and hospitality research
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    • v.23 no.1
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    • pp.84-94
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    • 2017
  • The purpose of this study is to empirically test a proposed relationship among perceived restaurant quality, type of restaurant, satisfaction, and return patronage intentions with a focus on solo diners. More specifically, the objectives of this study are to assess the effects of three perceived qualities (i.e., food, service, and physical environment) and types of restaurants on solo diner (1) satisfaction and (2) return patronage intentions. The findings show that the greatest weight was put on food quality in increasing both solo diner satisfaction and return patronage intentions. Service quality was the second important contributor in satisfying solo diners, followed by physical environment quality. In addition, the findings indicated that solo diner satisfaction was affected by different types of restaurants.

A Study on Enhancement of Library Service for the Disabled in Public Libraries (공공도서관의 장애인서비스 활성화 방안)

  • Kang, Sook-Hee
    • Journal of Korean Library and Information Science Society
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    • v.40 no.4
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    • pp.353-379
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    • 2009
  • Since April last year when "the disability discrimination act" became effective in Korea, public libraries in Korea have been obligated to provide library service to the disabled. But most of public libraries in Korea do not and are not ready to service them. After finding out the characteristics of Korean disabled people and investigating current state of services for them in the public libraries of Korea by analyzing related statistics and laws, suggestions for the enhancement of public library service for disabled people in Korea were proposed.

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Pricing and Scheduling in Contents Delivery Networks

  • Yagi, Noriyuki;Takahashi, Eiji;Yamori, Kyoko;Tanaka, Yoshiaki
    • Proceedings of the IEEK Conference
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    • 2002.07b
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    • pp.1074-1077
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    • 2002
  • This paper proposes an adaptive pricing system with scheduling to balance the demand for contents and to realize an effective use of resources in contents delivery networks. In the proposed adaptive pricing system, the table of the service levels and prices (tariff) is shown to each user at the start of service and each user chooses one of the service classes. These prices are decided adaptively reflecting the congestion state of the networks. Then, by the proposed scheduling algorithm, these requests are scheduled so as to keep the service level agreements completely.

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A Study on Design Factors for Supporting Product-Service Systems Development (제품-서비스 통합시스템의 설계요인에 관한 연구)

  • Oh, Hyung-Sool;Moon, Seung-Ki
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.33 no.2
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    • pp.148-153
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    • 2010
  • Nowadays, customers have increasing needs, so more and more enterprises are selling their products with additional services and or contents. The emergence of service added to the product leads to the emergence of the Product-Service Systems(PSS). Many researches related to PSS are mainly concerned with general PSS and PSS modeling, which can not readily assist manufactures of consumer products to implement and realize PSS solution. We have wondered whether customers can distinguish service functions from product functions. Through the case studies on Apple and Nintendo and the survey on the representative 5 IT products, we propose the design factors of products and services for PSS.

A Study on the Explicit Multicast Network for Guaranteeing Quality of Service (QoS) (서비스 품질 (QoS) 보장형 명시적 멀티캐스트망의 연구)

  • 오승훈;고성원;김영한
    • Proceedings of the IEEK Conference
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    • 2002.06a
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    • pp.53-56
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    • 2002
  • In this paper, we study the network structure that can guarantee the end-to-end quality of service in the Explicit multicast network. In order to guarantee the end-to-end quality of service, we adopt the end-to-end measurement based admission control (EMBAC) scheme. For the effective measurement of the network state and minimum influence on the current data traffic, the queue structure, which the drop precedence in assured forwarding (AF) Per hop behavior (PHB) of the differentiated service (Diffserv) is applied to, is proposed. Through a simulation, we show that EMBAC can make tile controlled load service in tile AF PHB applied Xcast network, and the qualify of the admitted traffic is guaranteed. In addition, the performance of the EMBAC is changing according to the selling parameter of AF PHB.

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Aspergillosis in breeding ducks

  • Mi Na Han;Mun Hui Chae;Seong Tae Han
    • Korean Journal of Veterinary Service
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    • v.46 no.3
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    • pp.203-210
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    • 2023
  • Breeding ducks are susceptible to fungal infections due to being bred in confined spaces for long periods. The objective of this study was to show the real state of the clinical fungal contamination of 22 duck breeding farms in Chungcheongbuk-do, South Korea. Out of the 430 carcasses obtained from the 22 duck breeding farms, 80 were diagnosed with invasive pulmonary aspergillosis (IPA). Aspergillus spp. were detected as the causative agents, including 26 cases of A. fumigatus, 35 cases of A. flavus, and 19 cases of A. terreus. The clinical lesions in the breeding ducks had circumscribed cream-and-yellow-colored plaques and/or white-to-greenish mycelium. Septate hyphae with parallel walls and dichotomous branching were observed in the histopathological lesions. AGMAg ELISA was performed to determine the overall positive rate of Aspergillus spp. in duck breeding farms. These results showed a positive rate of 58.97% for Aspergillus spp. Additionally, the positive rate increased with the age of the host.

STEPSTONE: An Intelligent Integration Architecture for Personal Tele-Health

  • Helal, Sumi;Bose, Raja;Chen, Chao;Smith, Andy;De Deugd, Scott;Cook, Diane
    • Journal of Computing Science and Engineering
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    • v.5 no.3
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    • pp.269-281
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    • 2011
  • STEPSTONE is a joint industry-university project to create open source technology that would enable the scalable, "friction-free" integration of device-based healthcare solutions into enterprise systems using a Service Oriented Architecture (SOA). Specifically, STEPSTONE defines a first proposal to a Service Oriented Device Architecture (SODA) framework, and provides for initial reference implementations. STEPSTONE also intends to encourage a broad community effort to further develop the framework and its implementations. In this paper, we present SODA, along with two implementation proposals of SODA's device integration. We demonstrate the ease by which SODA was used to develop an end-to-end personal healthcare monitoring system. We also demonstrate the ease by which the STEPSTONE system was extended by other participants - Washington State University - to include additional devices and end user interfaces. We show clearly how SODA and therefore SODA devices make integration almost automatic, replicable, and scalable. This allows telehealth system developers to focus their energy and attention on the system functionality and other important issues, such as usability, privacy, persuasion and outcome assessment studies.

CSD-WRR Algorithm for Improving Fairness in Wireless Network (무선망에서 공평성 향상을 위한 CSD-WRR 알고리즘)

  • Choi, Seung-Kwon;Shin, Byung-Gon;Lee, Byung-Rok
    • Proceedings of the Korea Contents Association Conference
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    • 2006.05a
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    • pp.132-135
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    • 2006
  • Recently, multimedia data service using mobile terminal has been increased according to the development of wireless network technology which can be used in an indoor or outdoor environment. However, the wireless network shares the channel and it has a high error rate because of characteristics of transmission media. Therefore, it has a lot of problems for guaranteeing QoS(Quality of Services) in various requirements. This paper suggests a CSD-WRR(Channel State Dependent-WRR) method for compensating the service rate considering the transmission deadline. Simulation results show that the suggested method outperforms the conventional WRR in the view of the deadline miss rate and fairness.

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Forest Administration in the United States of America

  • Navon, Daniel I.
    • Journal of Korean Society of Forest Science
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    • v.76 no.3
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    • pp.275-294
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    • 1987
  • In the United States, forest administration is a constantly changing complex of policies, programs, and management regulations. Forest administration is the product of a brief but tumultuous history during which much of the forests which once covered half the land were coutover for farms, industry, and cities. In the last 15 years, forest administration has been increasingly dominated by concerns for maintaining an ecological balance. Current forest administration is deeply rooted in the American traditions of decentralized federalism and free enterprise, yet combines state socialism and private capitalism. The major elements of U.S. forest administration consist of : 1) programs and policies on taxation, professional education and research, and "cooperative forestry", 2) state controls on forest practices for privately owned lands, and of federal policies and regulations for the management of federal lands. The federal Forest Service has played a lead role in developing and implementing national forest policies and programs. Since the end of World War II, the national forests managed by the Forest Service for multiple use have provided and ever growing fraction of domestic timber needs. In the coming decades, cultural and social trends may force a change in management policy on federal land, reducing the importance of timber harvesting in relation to amenity values.

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A Study on the Differences in the Cognition of the Visitor-Reservation System: Focused on Uiryeong-Gil Area in Bukhansan National Park

  • Sim, Kyu-won;Choe, Yunseon;Jang, Jin;Nam, Seungmin
    • Journal of Forest and Environmental Science
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    • v.37 no.1
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    • pp.69-78
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    • 2021
  • This study aims to verify a difference between the years 2014 and 2019 of Uiryeong-Gil, which is operated by the Visitor-Reservation System, in terms of the cognition of system, operational effectiveness, and behavioral intention. The analysis is as follows. First, among the overall cognition of the Visitor-Reservation System, the satisfaction from - prevention for safety for accident, expansion to other parks, number of visitor restriction, and satisfaction with reservation method - increased compared to 2014. Second, among the effects of the Visitor-Reservation System operation, satisfaction shows differences in year-to-year levels in terms of resource protection, resource damage mitigation efficiency, natural experience opportunity, comfort of visit-environment, and prevention of illegal activities. Third, the analysis of the differences in the behavior of the Visitor-Reservation System showed that the satisfaction of visitors, revisit intention, and overall satisfaction differed per year. The results of this study are meaningful in that the Visitor-Reservation System is no longer the restriction, but the change in cognition for the protection of ecosystems and sustainable visiting in order to expand the Visitor-Reservation System into a sustainable policy.