• The Korean Journal of Franchise Management
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• v.15 no.2
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• pp.57-75
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• 2024

Purpose: Nowadays, many restaurants use serving robots. Initially, many people thought that Covid-19 caused the spread of serving robots. However, even as the endemic, many restaurants still use serving robots. Therefore, this study examines why many customers choose restaurants with serving robots, using the UTAUT2 framework. Additionally, this study explores whether shyness has a moderating effect on these factors. Research design, data and methodology: Data were collected from 307 consumers who had visited a restaurant using a serving robot and analyzed using SmartPLS 4.0 software. A total of 286 datasets were analyzed. Result: We found that the precedence factors of UTAUT2 (Performance Expectancy, Effort Expectancy, Social Influence, Facilitating Condition, Hedonic Motivation) had a positive effect on attitude. Furthermore, attitude had a significant positive effect on Behavioral Intention. However, shyness did not appear to have a moderating effect among these factors. This is likely due to customers using serving robots for very short time, as identified in the literature review. Conclusions: As a result of this study, it was explained that Hedonic Motivation had the most significant positive effect on shaping attitudes toward restaurants using serving robots through the UTAUT2 model.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.10 no.3
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• pp.35-41
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• 2010

In this paper, an Android based ubiquitous interface for controlling service robots is presented. The robot server captures the images for the front view of the robot, makes a map of the environment and its position, produces a graphic image of its pose, and then transmits them to the Android client. The Android client displays them in the LCD panel and transfers control information obtained from touched buttons to the server. In the interface environment, we implement remote moving mode, autonomous moving mode, and remote operation mode for being used for versatile operability to the robot with limited screen of the smart phone. Experimental results show the implementation of the proposed interface in Android installed on Motoroi to control a service robot, and demonstrate its feasibility.

• Journal of Service Research and Studies
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• v.13 no.4
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• pp.206-223
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• 2023

The introduction of Smart technologies such as Artificial Intelligence(AI) systems are have a powerful impact in a variety of industry fields. Some experts predict that smart technology will completely change people's daily life and work styles, causing technological innovation, productivity improvement, and discovery and emergence of new fields. On the one hand, this vision cannot ignore negative views and concerns. Despite many social debates about employment, such as job loss and rising unemployment, there have not been many studies based on employee experience that provide a fundamental solution to the conflict between AI and employment. Therefore, this study finds out the effects and related factors of AI concierge robots for hotel employees, focusing on the hotel industry, and how employees' perceptions of AI concierge robots affect user resistance and turnover intention. This study, conducted a questionnaire survey of 322 hotel employees who had experience working with AI concierge robots in China, and used SPSS and SmartPLS statistical analysis programs to draw conclusions. We found that hotel employees' perceptions of AI concierge robots were significantly related to user resistance and turnover intention, and this association was related to employee self-efficacy, perceived organizational support, quality of AI services and new tasks. In addition, it was found that the quality of AI concierge robots directly or indirectly had the greatest influence on user resistance and turnover intention. The findings of this study provide theoretical implications for academia and practical implications for industry practitioners.

• Journal of KIISE:Software and Applications
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• v.36 no.1
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• pp.21-29
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• 2009

An intelligent service robot is a robot that monitors its surroundings, and then provides a service to meet a user's goal. It is normally impossible for a robot to anticipate all the needs of its user and various situations in the surroundings ahead, and to prepare for all the necessary functions to cope with them. Therefore, it is required to support the self-growing capability by which robots can extend their functionality based on users' needs and external conditions. In this paper, as an enabler of the self-growing capability, we propose a method that allows a robot to select a component-composition pattern represented in an architectural form (called a sub-architecture), and to extend its functionality by obtaining a set of software components that are prescribed in the pattern. Sub-architecture is selected and instantiated not only based on the functionality required but also based on quality requirements of a user and the surrounding environment. To provide this method, we constructed a quality-attributes-in-use ontology and developed a brokering mechanism that matches quality requirements of users and surroundings against quality attributes of sub-architectures. The ontology provides the common vocabularies to represent quality requirements and attributes, and enables the semantically-based reasoning in matching and instantiating appropriate sub-architectures in supporting services to users. This ontology-based approach contributes to provide a great flexibility in extending robot functionality based on available software components, and to narrow the gap between users' Quality requirements and the Quality of the actual services provided by a robot.

• Journal of the Korean Society for Precision Engineering
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• v.28 no.11
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• pp.1272-1278
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• 2011

Mechanisms of the robot system should be developed according to the task. In this study, we propose improving adaptability of the robot mechanism with the modularized joint mechanism. Adaptability is the measure of the system ability to cope with change or uncertainty. Modular type joint has been widely used in development of various robots including reconfigurable robots. To build robotic systems more flexibly and quickly with low costs of manufacturing and maintenance, we have designed a modular type joint with one degree of freedom for general purpose. This module is designed to be compact, light-weight and self-controlled. In this design, we consider the kinematics and dynamics properties of the modular type joint.

• Journal of Institute of Control, Robotics and Systems
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• v.16 no.6
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• pp.601-607
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• 2010

For commercial success of emerging service robots, the fault tolerant technology for system reliability and human safety is crucial. Traditionally fault tolerance methods have been implemented in application level. However, from our studies on the common design patterns in fault tolerance, we argue that a framework-based approach provides many benefits in providing reliability for system development. To demonstrate the benefits, we build a framework-based fault tolerant engine for OPRoS (Open Platform for Robotic Services) standards. The fault manager in framework provides a set of fault tolerant measures of detection, isolation, and recovery. The system integrators choose the appropriate fault handling tools by declaring XML configuration descriptors, considering the constraints of components and operating environment. By building a fault tolerant navigation application from the non-faulttolerant components, we demonstrate the usability and benefits of the proposed framework-based approach.

• 제어로봇시스템학회:학술대회논문집
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• 2002.10a
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• pp.119.2-119
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• 2002

In this paper a passive compliant joint (PCJ) for human-friendly service robots is presented. The PCJ is composed of a magneto-rheological damper and a spring for elasticity. In the magneto-rheological damper, a braking force proportional to the electric current is generated. It works as a viscous damper by controlling the electric current according to the angular velocity of spring displacement. The compliance property and position control of the PCJ are verified through experiments and simulations to a single DOF simple arm with the PCJ.

• Proceedings of the KIEE Conference
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• 2008.07a
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• pp.1731-1732
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• 2008

Recently, many researchers have developed various service robots, in which the position estimation and path following of mobile objects have been raised an important problem. We should know where a mobile robot so that there are many introduced localization and path following schemes. In this paper, we propose an efficient localization algorithm for the precise localization of a mobile robot with the glaser stream sensor. We use the glaser stream sensor for following a given path in indoor environments. Since the glaser stream sensor utilizes precise optical motion estimation technology, we can achieve high speed motion detection and high resolution. The experimental results show that the glaser stream sensor may be a good sensor for many indoor service robots.

• Proceedings of the KIEE Conference
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• 2002.11c
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• pp.489-494
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• 2002

Recently, A robot which accomplish many tasks is the universality in fixed environment. But home robot or entertainment robots has interested greatly, and the concept of service robots is outstanding newly. In special, research about the self-steering robot is increasing gradually. Also Internet has become general, many information devices and tools were connected with internet. According to such a trend, we developed the mobile robot that moves by self-localization and is controlled in the basis of internet. Our robot system will assist office workers. In this paper, we introduce mechanical feature, control system and service faculty of robot, MAIRO in an office environment.

• The Journal of Korea Robotics Society
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• v.16 no.3
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• pp.270-275
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• 2021

Most of the initial forms of cooperative robots were intended to repeat simple tasks in a given space. So, they showed no significant difference from industrial robots. However, research for improving worker's productivity and supplementing human's limited working hours is expanding. Also, there have been active attempts to use it as a service robot by applying AI technology. In line with these social changes, we produced a mobile manipulator that can improve the worker's efficiency and completely replace one person. First, we combined cooperative robot with mobile robot. Second, we applied speech recognition technology and deep learning based object detection. Finally, we integrated all the systems by ROS (robot operating system). This system can communicate with workers by voice and drive autonomously and perform the Pick & Place task.