• Title/Summary/Keyword: service quality estimation

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A Study on the Estimation of the Call Drop Rate for Call Admission Control in DS-CDMA Reverse Link (DS-CDMA 역방향 링크에서 호수락 제어를 위한 호 절단률 추정에 관한 연구)

  • 백진현;박용완
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.26 no.12B
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    • pp.1677-1685
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    • 2001
  • In this paper, we propose a call admission control scheme that can be performed within guaranteeing of required QoS(Quality of Services) in DS-CDMA(Direct Sequence-Code Division Multiple Access) reverse link. It has been performed rely on a physical channel numberonly and based on quality of received signal from MODEM(modulator/demodulator) part in established study. In other methods, the standard for services would have been set from statistical analysis of users\` location and using received power level in BTS(Base Transceiver Station). These ways bring about not only system loads but time delay or great differences from real environment. To solve these problems, we propose a call drop rate estimation algorithm for the purpose of call admission control based on measured value at LNA(Low Noise Amplifier) ports of BTS(Base Transceiver Station) in real time. This method proposed in this paper estimates a quality of offered service in real time, reduce system loads and shorten time delay which is needed to determine the standard for call admission control. But it requires a additional 17W complexity which can measure received signal power in BTS and estimate call drop rate.

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Consumption Attribute Value Estimation of Digital Music Contents Service by Conjoint Analysis (컨조인트 분석을 통한 디지털 음악콘텐츠 서비스의 소비 속성별 가치 추정)

  • Shin, Dong-Myoung;Kim, Bo-Young
    • The Journal of the Korea Contents Association
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    • v.14 no.12
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    • pp.924-934
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    • 2014
  • In the last 10 years the digital music contents market has grown rapidly. However digital music contents product and services are not managed with product planning and price policy considered customer attitude and digital music contents values. This study is to define the value properties of digital music contents services based on streaming and download as genre, price, sound quality, and usage appliance, and suggest the strategic market price and service composition of digital music contents service by customer attitudes about the value properties. The research used the conjoint analysis methodology based on the hedonic price model and collected 405 questionaries by users of Korean digital music contents services to the analysis. Hence 'sound quality' in download platform, and 'appliance' in streaming platform were the elements to evaluate the customer attitude. The results present the music contents productions and companies have to provide the differentiated services and price by the value properties of user preference in the market.

A Study on the Postprocessing of Channel Estimates in LTE System (LTE 시스템 채널 추정치의 후처리 기법 연구)

  • Yoo, Kyung-Yul
    • The Transactions of The Korean Institute of Electrical Engineers
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    • v.60 no.1
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    • pp.205-213
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    • 2011
  • The Long Term Evolution (LTE) system is designed to provide a high quality data service for fast moving mobile users. It is based on the Orthogonal Frequency Division Multiplexing (OFDM) and relies its channel estimation on the training samples which are systematically built within the transmitting data. Either a preamble or a lattice type is used for the distribution of training samples and the latter suits better for the multipath fading channel environment whose channel frequency response (CFR) fluctuates rapidly with time. In the lattice-type structure, the estimation of the CFR makes use of the least squares estimate (LSE) for each pilot samples, followed by an interpolation both in time-and in frequency-domain to fill up the channel estimates for subcarriers corresponding to data samples. All interpolation schemes should rely on the pilot estimates only, and thus, their performances are bounded by the quality of pilot estimates. However, the additive noise give rise to high fluctuation on the pilot estimates, especially in a communication environment with low signal-to-noise ratio. These high fluctuations could be monitored in the alternating high values of the first forward differences (FFD) between pilot estimates. In this paper, we analyzed statistically those FFD values and propose a postprocessing algorithm to suppress high fluctuations in the noisy pilot estimates. The proposed method is based on a localized adaptive moving-average filtering. The performance of the proposed technique is verified on a multipath environment suggested on a 3GPP LTE specification. It is shown that the mean-squared error (MSE) between the actual CFR and pilot estimates could be reduced up to 68% from the noisy pilot estimates.

Estimation of Channel Capacity for Data Traffic Transmission (데이터 트래픽 특성을 고려한 적정 채널 용량 산정)

  • Park, Hyun Min
    • The Journal of the Korea Contents Association
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    • v.17 no.3
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    • pp.589-595
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    • 2017
  • We present an estimation model for optimal channel capacity required to data traffic transmission. The optimal channel capacity should be calculated in order to satisfy the permitted transmission delay of each wireless data services. Considering the discrete-time operation of digital communication systems and batch arrival of packet-switched traffic for various wireless services, $Geo^x$/G/1 non-preemptive priority queueing model is analyzed. Based on the heuristic interpretation of the mean waiting time, the mean waiting times of various data packets which have the service priority. Using the mean waiting times of service classes, we propose the procedure of determining the optimal channel capacity to satisfy the quality of service requirement of the mean delay of wireless services. We look forward to applying our results to improvement in wireless data services and economic operation of the network facilities.

Factors Influencing Readmission of Convalescent Rehabilitation Patients: Using Health Insurance Review and Assessment Service Claims Data (회복기 재활환자의 재입원에 영향을 미치는 요인: 건강보험 청구자료를 이용하여)

  • Shin, Yo Han;Jeong, Hyoung-Sun
    • Health Policy and Management
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    • v.31 no.4
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    • pp.451-461
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    • 2021
  • Background: Readmissions related to lack of quality care harm both patients and health insurance finances. If the factors affecting readmission are identified, the readmission can be managed by controlling those factors. This paper aims to identify factors that affect readmissions of convalescent rehabilitation patients. Methods: Health Insurance Review and Assessment Service claims data were used to identify readmissions of convalescent patients who were admitted in hospitals and long-term care hospitals nationwide in 2018. Based on prior research, the socio-demographics, clinical, medical institution, and staffing levels characteristics were included in the research model as independent variables. Readmissions for convalescent rehabilitation treatment within 30 days after discharge were analyzed using logistic regression and generalization estimation equation. Results: The average readmission rate of the study subjects was 24.4%, and the risk of readmission decreases as age, length of stay, and the number of patients per physical therapist increase. In the patient group, the risk of readmission is lower in the spinal cord injury group and the musculoskeletal system group than in the brain injury group. The risk of readmission increases as the severity of patients and the number of patients per rehabilitation medicine specialist increases. Besides, the readmission risk is higher in men than women and long-term care hospitals than hospitals. Conclusion: "Reducing the readmission rate" is consistent with the ultimate goal of the convalescent rehabilitation system. Thus, it is necessary to prepare a mechanism for policy management of readmission.

Literature Review on the Reliability in KSQM for 50 Years (품질경영학회 50주년 특별호: 신뢰성 분야 연구 리뷰)

  • Sung, Si-Il;Kim, Yong Soo;Mun, Byeong Min;Bae, Suk Joo
    • Journal of Korean Society for Quality Management
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    • v.44 no.1
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    • pp.29-42
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    • 2016
  • Purpose: This paper reviews the papers on reliability issues which are published in the Journal of the Korean Society for Quality Management (KSQM) since 1965. The literature review is purposed to survey a variety of reliability issues for several categories Methods: We divide all of reliability issues into 9 categories: acceleration test, reliability estimation, system reliability, software reliability, reliability data collection and analysis method, lifetime distribution, maintenance and warranty strategy, reliability applications, and reliability applications to military area Results: Dividing all of papers on reliability published in KSQM for 50 years into 9 categories, we provide a chronological roadmap for individual categories, and summarize the contents and contributions of surveyed papers Conclusion: The review paper is expected to provide future direction to improve reliaiblity theories and applications in manufacturing and service industries

The Validity of IT Consulting SERVQUAL Measurement Tool (IT컨설팅 서비스 품질 측정에 대한 타당성 검증에 관한 연구)

  • Suh, Hyun-Suk
    • Journal of Information Technology Applications and Management
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    • v.12 no.3
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    • pp.111-128
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    • 2005
  • This paper examines the validity of the newly developed IT consulting SERVQUAL measurement tool. In an attempt to measure Ire IS customers' expectations and perceived quality of the services they received, the researchers developed a diagnostic tool of SERVQUAL based on the solid theoretical background, which can specifically be applied to the IT consulting service sector. This on-going research so far, has been applied to six (6) different organizations that have received IT consulting services over the past years. From the preliminary data collected, the correlation and the factor analyses were conducted to understand the underlying concept and refinement of the measurement tool. Although the correlation analysis showed a little tendency of collinearity among some of the variables, all showed sound relationship of the proposed hypotheses. The exploratory factor analytic approach was chosen because it does not set any priori constraints on the estimation of components or the number of components to be extracted. The number of different factor solutions was extracted and tested to see which solution represents better grouping of the variables. The Crombach's Alpha was computed on different combinations of the factor solutions to ensure validity. The results show 8-dimensional IT consulting SERVQUAL measures which they are, assurance, knowledge & skill, customer relationship, support, empathy, process management, expertise, and education, seem more appropriate than the originally proposed 6 dimensions. The study approach was non-experimental cross-sectional research design. The longitudinal design of follow-up studies to periodically revise and refine current measure is strongly recommended for fine tuning of the tool.

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Mobile Device NDF(No Defect Found) Cost Estimation (모바일 디바이스의 원인불명고장에 관한 비용 추정)

  • Lee, Jewang;Lee, Jungwoo;Han, Chang Hee
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.44 no.2
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    • pp.102-114
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    • 2021
  • NDF (No Defect Found) is a phenomenon in which defects have been found in the manufacturing, operation and use of a product or facility, but phenomenon of defects is not reproduced in the subsequent investigation system or the cause of the defects cannot be identified. Recently, with the development of the fourth industrial revolution, convergence of hardware and software technologies in various fields is spreading to products such as aircraft, home appliances, and mobile devices, and the number of parts is increasing due to functional convergence. The application of such convergence technologies and the increase in the number of parts are major factors that lead to an increase in NDF phenomena. NDF phenomena have a significant negative impact on cost, reliability, and reliability for both manufacturers, service providers and operators. On the other hand, due to the nature of NDF phenomena such as difficult and intermittent cause identification and ambiguity in judgment, it is common to underestimate the cost of NDF or fail to take appropriate countermeasures in corporate management. Therefore, in this paper, we propose a methodology for estimating NDF costs by the PAF model which is a quality cost analysis model and ABC (Activity Based Costing) technique. The methodology of this study suggests a detailed procedure and the concept to accurately estimate the NDF costs, using ABC analysis, accounting system information, and IT system data. In addition case studies have validated the methodology. We think this could be a valid methodology to refer to when estimating the cost of other parts. And, it is meaningful to provide important judgment information in the decision-making process based on quality management and ultimately reduce NDF costs by visualizing them separately by major variable factors.

Adaptive Channel Estimation and Decision Directed Noise Cancellation in the Frequency Domain Considering ICI of Digital on Channel Repeater in the T-DMB (T-DMB 동일 채널 중계기의 주파수 영역에서 ICI를 고려한 적응형 채널 추정과 결정지향 잡음 제거)

  • Kim, Gi-Young;Ryu, Sang-Burm;Ryu, Heung-Gyoon
    • The Journal of Korean Institute of Electromagnetic Engineering and Science
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    • v.23 no.4
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    • pp.491-498
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    • 2012
  • Recently, many papers have been proposed in order to improve the OFDM system performance in T-DMB DOCR (Digital On Channel Repeater), by using removing the feedback signal so that the transmitter power can be increased or by using the equalizer to remove ICI. Despite these efforts, however, signal quality at the receiving terminal has not been improved because of constellation smearing in T-DMB DOCR. In this paper, in order to suppress constellation smearing, we propose an effective equalizer algorithm that can improve system performance. We perform adaptive channel estimation and non-coherent decision directed noise cancellation method that can estimate the channel subsequently during data symbols period in the frequency domain. So we can obtain better quality of the signal at the receiving terminal. In order to secure QoS(Quality of Service) required in T-DMB handsets, we evaluate SNR and BER in T-DMB DOCR(Digital On Channel Repeater) and verified by simulation. In this simulation results, this system is satisfied the performance of BER=$10^{-5}$ at less than SNR=14 dB at the receiver after compensation of phase noise -18 dBc.

The Estimation of Patient's Waiting-Time Using Parking Time (주차시간을 이용한 외래환자 대기시간 추정)

  • Song, Jung-Hup
    • Quality Improvement in Health Care
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    • v.2 no.2
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    • pp.20-30
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    • 1996
  • Background : Theoretically as the waiting-time of patient is estimated in queueing, many men and much money are needed. But being the estimation of patient s waiting-time very important in hospital service, so the continuous monitoring of waiting-time is inevitable. To verify that the estimation of waiting-time using parking time is economical, effective and continuous monitoring method and to develop utilizing the method, this study was done. Method : In parking confirmation office, the personnel of parking office wrote parking confirm time, chart number and whether medical examination and treatment finish or not in parking ticket. The next day the parking tickets were gathered and the above data were input. The input parking data were connected with the hospital outpatient file indexing chart number. Then the patient' s data for department, new patient or not, reservation or not, receipt time and payment time were retrieved. The group for finishing medical treatment were compared with that for not finishing in average time lag between confirmation and out-time for hospital. And In-time for hospital, receipt time, payment and out-time for hospital were also analyzed. Result : Confirming parking ticket, the group for finished medical treatment left hospital after 7 minutes. This result showed that the patient for finished medical treatment left hospital immediately. So parking time was reasonable to estimation of hospital-time was concluded. The time for medical treatment, diagnosis and test was constant for all patients and short for waiting time, Then I concluded that the parking time was reasonable for estimation patient's waiting time. Overall patient's waiting time was 113 minutes and new patient's time was 149 minutes, old patient's times was 109 minutes. Waiting time for reservation patient was 98 minutes and for non reservation patient was 122 minutes. The time from hospital arrival to payment was 50 minutes for the group of reservation patient and 69 minutes for non-reservation group. The time from payment to hospital leaving was 51 minutes and 56 minutes for non reservation group. The short time difference between reserved group and not reserved group from payment to hospital leaving time was due to bottle neck effect. Conclusion : The estimation of patient's waiting time using parking time was reasonable because the possession of car was common and the time for medical treatment was equal and the patient after treatment left hospital immediately. Using this method, timely, fast evaluation and continuous monitoring of the intervention effect were possible.

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