• 한국관광식음료학회지:관광식음료경영연구
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• 제15권2호
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• pp.123-150
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• 2004

The purpose of this study is to prove that the approprlate fit between service failure and recovery strategy can effciently maximize customer satisfaction and behavioral intention, by using prepared scenario through comprehensive approach concerning how the expectation level about service recovery has influences on perceived fairness, satisfaction and behavioral intention of servlce recovery based upon size in case of service failure. This study has been conducted by way of selection of filling-up type questionnaires for customers themselves who have experience in service failure out of customers who can easily visit family and hotel restaurants, that is, domestic restaurants in Seoul area, June ~ August 2004, by setting factorial design of 2(control, severeness) ${\times}$ 3(distributive fairness, procedural fairness, mutual relational fairness) ${\times}$ 2(customer satisfaction, customer behavior). The survey was performed on the customers who visited common restaurants, family restaurants, hotel restaurants, etc. mainly in Seoul, and total 600 sheets of questionnaires were distributed and 496 sheets of them were returned(82.67% of return ratio).

• 한국관광식음료학회지:관광식음료경영연구
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• 제9권
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• pp.273-302
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• 1998

INTERNATIONAL MONITORY FUNDS wave swept the Economic structural insolvency lies one upon another with low growth, low trust, low prices, low interest and low employment as[2 down 3 up] phenomenons have been distinguished and low enterprise a control of structures due to forecasting 200 million unemployment, including 600 million unemployed the head of a family population have a difficulty in their life. Only way to give them hope is through the commencement of an enterprises to have 2nd career development. But end of 1995, 467,00 dining out companies have been established and recently business are in depression. There are many business conditions of change of business or reduce operations, if unemployment populations of 5%, 100,000 peoples doing the commencement of an enterprises, enormous number of dining out companies will be increased and the competition will be fierce, especially those who have short knowledge and experience doing the commencement of an enterprises have high failure than success which will give a problems to society. Our study is to make the commencement of an enterprise to reducing the faiure and to be successful for main point to successful commencement of an enterprise, the established can self capability and mental condition, the main important factor is types of industry selection, successful and those established who takes this conditions will very carefully inspect various matters by scientifically and rationally mind industrys propulsion graphs and open official fixture graphs will framing detail factors. One by inspect the reduction of failure, and successful commencement of an enterproses mind industry have been studied.

• 한국조리학회지
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• 제10권2호
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• pp.149-168
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• 2004

Nevertherless, a structural depression with high expense of costs-low degree of efficiency and high price of commodities-low degree of growth during the last few years. And hotel companys were doing endeavor for conquer this depression with reshuffle of the personnal system and that systematizing an enterprise and production control. Hotel has more increase personnel expenses percents than increase sold price percents so that hotel reducing cook and as result, hotel has a problem from production selling of food service because that is insufficient of cook man power. On studying this research, an importancy of cusine department in inquire hotel and an efficiency man power control of cusine department influence on hotel marketing were made use of analysis for hotel kitchen management. The result of this study is like that. First, the quality of a hotel employee is directly related to that of hotel service, which is functioned as a principle factor on which success or failure of the hotel very largely depends. Second, fair evaluation of merits. Third, cognition for job as expert. Fourth, the roles and competences of the employees were affected much by the inner or outer environmental changes surrounding the hotel enterprises. Fifth, do not underestimate an intelligent ability and will power of employee, and hotel company have to manage that the employees consult themselves about their things of department and improve with the master sense for job. Sixth, pay increase and intensive system. This system can raise the will to achievement for employee's job, and company can get many benefits from government. Seventh, the employees should be encouraged to have memberships of academic organizations, to actively participate in academic meetings, workshops, conferences, and forums in the area of job performance.

• 대한수의학회지
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• 제50권1호
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• pp.43-48
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• 2010

Animal disease surveillance system, defined as the continuous investigation of a given population to detect the occurrence of disease or infection for control purposes, has been key roles to assess the health status of an animal population and, more recently, in international trade of animal and animal products with regard to risk assessment. Especially, for a system aiming to determine whether or not a disease is present in a population sensitivity of the system should be maintained high enough not to miss an infected animal. Therefore, when planning the implementation of surveillance system a number of factors that affecting surveillance sensitivity should be taken into account. Of these parameters sample size is of important, and different approaches are used to calculate sample size, usually depending on the objective of surveillance systems. The purpose of this study was to evaluate the sensitivity of the current national serological surveillance programs for four selected bovine diseases assuming a specified sampling plan, to examine factors affecting the probability of detection, and to provide sample sizes required for achieving surveillance goal of detecting at least an infection in a given population. Our results showed that, for example, detecting low level of prevalence (0.2% for bovine tuberculosis) requires selection of all animals per typical Korean cattle farm (n = 17), and thus risk-based target surveillance for high risk groups can be an alternative strategy to increase sensitivity while not increasing overall sampling efforts. The minimum sample size required for detecting at least one positive animal was sharply increased as the disease prevalence is low. More importantly, high reliability of prevalence estimation was expected with increased sampling fraction even when zero-infected animal was identified. The effect of sample size is also discussed in terms of the maximum prevalence when zero-infected animals were identified and on the probability of failure to detect an infection. We suggest that for many serological surveillance systems, diagnostic performance of the testing method, sample size, prevalence, population size, and statistical confidence need to be considered to correctly interpret results of the system.

• 한국조리학회지
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• 제7권2호
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• pp.25-48
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• 2001

Since 1998 IMF economic crisis, hotel companys have made an operation innovation in generally to reinforce a competitive power. Never ther less, a structural depression with high expense of costs-low degree of efficiency and high price of commodities-low degree of growth during the last few years. And hotel companys were doing endeavor for conquer this depression with reshuffle of the personnal system and that systematizing an enterprise and production control. Hotel has more increase personnel expenses percents than increase sold price percents so that hotel reducing cook and as result, hotel has a problem from production selling of foodservice because that is insufficient of cook man power. On studying this research, an importancy of cusine department in inquire hotel and an efficiency man power control of cusine department influence on hotel marketing were made use of analysis for hotel kitchen management. The result of this study is like that. First, the quality of a hotel employee is directly related to that of hotel service, which is functioned as a principle factor on which success or failure of tie hotel very largely depends, Second, fair evaluation of merits. Third, cognition for job as expert. Fourth, the roles and competences of the employees were affected much by the inner or outer environmental changes surrounding the hotel enterprises. Fifth, do not underestimate an intelligent ability and will power of employee, and hotel company have to manage that the employees consult themselves about their things of department and improve with the master sense for job. Sixth, pay increase and intensive system. This system can raise the will to achievement for employee's job, and company can get many benefits from government. Seventh, the employees should be encouraged to have memberships of academic organizations, to actively participate in academic meetings, workshops, conferences, and forums in the area of job performance.

• 한국기계가공학회지
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• 제2권4호
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• pp.53-60
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• 2003

Large sized marine structures are used under corrosion environment of seawater and applied by severe service loading such as an ocean current, a billow and a tempest. Marine structures are usually constructed by lots of thick wall steel pipes joining welded joints. The thickness of such as steel pipes is usually more than 40mm. The such as steels are called "Thermo-Mechanical Control Process steel (TMCP steel)" strengthened by a heat treatment in process of steel manufactures. The failure, especially crack initiation, of marine structures was starting at weld joints under service condition. Then they should be designed by basis of the fatigue strength under seawater corrosion environment of weld joints. To clarity the fatigue crack initiation behavior is important more than to clarify the crack propagation behavior on the strength design of marine structures, because it is very difficult to find out the crack initiation and propagation phenomena and then even if it will be able to find out, it is considered that the refit of the damaged parts of welded joints have a technical difficulty under the sea. Therefore, it is most important to clarify the corrosion fatigue crack initiation behavior under the seawater condition. But, there is one big difficulty to make a test for thick plate specimen, for example thicker than 40mm. Because, it is need large capacity loading apparatus to test such as thick plate specimen. In this research, the new configuration specimen for fatigue crack initiation tests was proposed. Using this new specimen, it is easy to carry out the fatigue clack initiation tests with relatively low cyclic loading and to observe a fatigue crack initiation behavior.

• The Plant Pathology Journal
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• 제26권1호
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• pp.37-48
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• 2010

This paper describes a web-based information system for plant disease forecast that was developed for crop growers in Gyeonggi-do, Korea. The system generates hourly or daily warnings at the spatial resolution of $240\;m{\times}240\;m$ based on weather data. The system consists of four components including weather data acquisition system, job process system, data storage system, and web service system. The spatial resolution of disease forecast is high enough to estimate daily or hourly infection risks of individual farms, so that farmers can use the forecast information practically in determining if and when fungicides are to be sprayed to control diseases. Currently, forecasting models for blast, sheath blight, and grain rot of rice, and scab and rust of pear are available for the system. As for the spatial interpolation of weather data, the interpolated temperature and relative humidity showed high accuracy as compared with the observed data at the same locations. However, the spatial interpolation of rainfall and leaf wetness events needs to be improved. For rice blast forecasting, 44.5% of infection warnings based on the observed weather data were correctly estimated when the disease forecast was made based on the interpolated weather data. The low accuracy in disease forecast based on the interpolated weather data was mainly due to the failure in estimating leaf wetness events.

• 동남아시아연구
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• 제28권3호
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• pp.111-158
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• 2018

최근 정부 및 교육기관 차원의 해외취업/인턴십 프로그램이 증가하면서 싱가포르의 저숙련 저임금 서비스 직종에서 일하는 한인 청년들이 늘어나고 있다. 본 연구는 이처럼 싱가포르 내 새로운 유형의 한인 이주자로 등장하고 있는 이 청년들과 싱가포르, 한국에서 진행한 심층면접조사를 바탕으로, 이들의 해외 취업 동기와 기대, 취업 이주 경로, 싱가포르에서의 일 경험, 귀국 후 생활을 살펴본다. 싱가포르 해외취업 경험이 있는 청년 중 다수는 싱가포르 취업 사증 중 가장 낮은 등급의 저숙련 사증인 WP(Work Permit)를 소지하고 서비스직에서 근무하며 탈숙련화를 경험하고 있다. 본 논문은 이들이 취업 이주를 통해 자신들의 기대와 목표를 충족하고 있는지, 아니라면 어떻게 대응하며, 자신의 이주 경험을 어떻게 해석하고 있는지 살펴보고자 한다. 최근 증가하고 있는 청년단기 해외취업 현상에 대해 만족도 효용 평가, 프로그램 정책 평가 및 제언 등을 담은 연구들이 발표되고 있다. 그러나 이를 이주 연구(migration studies)의 맥락에서 살펴보고, 청년들의 구체적인 경험들과 그에 대한 본인들의 해석에 집중하는 연구는 드물다. 본 연구는 이들의 경험을 면밀히 살피고, 이를 탈숙련화와 이동성 자본(mobility capital) 개념을 통해 해석해 봄으로써, 청년 해외취업의 구조적인 문제를 드러냄과 동시에 이들의 행위자성에 주목한다.

• 감성과학
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• 제26권1호
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• pp.65-78
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• 2023

항공기는 대표적인 인간-기계시스템이다. 인간의 조작과 기계의 작동 완료 시점 사이에는 기계가 작동되기 시작하는 시간과 기계에 힘이 전달되기 시작하여 완료되는 시간 등의 지연이 발생하며 항공기 조종은 시스템의 지연을 예측한 타이밍 작업을 통해 이루어진다. 시간지각은 타이밍 작업의 중요한 요소이며, 높은 각성작용과 관련된 불안에 영향을 받는 것으로 알려져 있다. 본 연구는 가상현실 환경에서 현직 조종사를 대상으로 기상, 비행 및 시간 조건이 조종사에게 발생하는 불안과 시간지각에 미치는 영향을 검증하였다. 기상조건은 시계비행 기상 상황과 악기상 상황으로 구분하였고 비행 및 시간 조건을 달리하여 실험 1, 2를 실시하였다. 실험 1은 비교적 운동량의 변화가 적고 지연이 적은 제자리비행과 수평비행 상황에서 조종간에 추가된 버튼을 사용하여 시간지각을 측정하였다. 실험 2는 운동량의 변화가 많고 지연이 많이 발생하는 이륙상황에서 조종간만을 사용하게 하여 자연스럽게 헬리콥터를 이륙시키는 과정에서 시간지각을 측정하였다. 실험결과 악기상 상황에서 불안과 심박수가 증가하는 것으로 나타났으며, 특히 실험 1, 2의 모든 비행조건 중 불안이 증가한 상황에서 시간을 과대 추정하는 것으로 나타났다. 이 결과는 불안의 영향으로 시간을 과대 추정하여 타이밍 작업을 실패할 수 있으며, 이로 인해 조종에 어려움을 겪고 사고로 연결될 가능성이 있음을 시사한다.