• Title/Summary/Keyword: service effectiveness

Search Result 1,872, Processing Time 0.025 seconds

A Study of Board Function Effectiveness and Organizational Performance in Korean Community Chest Organizations (복지 비영리 조직의 이사회 기능 효과성과 조직성과에 관한 연구 : 한국사회복지 공동모금회를 중심으로)

  • Kang, Chul-Hee;Kim, Hee-Sung
    • Korean Journal of Social Welfare
    • /
    • v.44
    • /
    • pp.7-35
    • /
    • 2001
  • Little empirical study has been conducted concerning board function effectiveness and organizational performance in nonprofit nongovernmental human service organizations in Korea. Using the evaluations of 107 board members and 17 executive directors in Korean Community Chest and 16 regional community chests, this study attempted to examine the level of board function effectiveness and its relationship with organizational performance in these community chests. This study used board function scale developed by Holland and Jackson (1998) to measure board function effectiveness in the following 6 dimensions: contextual dimension: educational dimension: interpersonal dimension: analytical dimension: political dimension: and strategic dimension. This study showed that using 4 points scale, mean of overall board function effectiveness evaluated by board members is 2.62 and mean of overall board function effectiveness evaluated by executive directors is 2.73. That is, it showed that means of overall board function effectiveness are located in the middle point between negative evaluation and positive evaluation. On the other hand, using parametric correlation analysis method, it was found that in these community chests the association between board function effectiveness and organizational performance measured by fund-raising growth rate in $1999{\sim}2000\;and\;1998{\sim}2000$ is very weak and statistically nonsignificant. This study also revealed that using nonparametric correlation analysis method, the association between consensus level in evaluation by board members and executive directors about board function effectiveness, and organizational performance is still very weak and statistically nonsignificant. Finally, this study discussed the direction of future research in board function effectiveness and its relationship with organizational performance and the areas of board management that requires substantial efforts for promoting effectiveness of nonprofit human service organizations in Korea.

  • PDF

The Effect of an Improvement Service for Child Cognitive Ability Aimed at the Development of linguistic Ability in Children between the Ages of 3-6 Years : An Evaluation for Short-term Effectiveness (아동인지능력향상서비스가 만 3-6세 아동의 언어능력 발달에 미치는 영향 : 단기효과성 평가 연구)

  • Lee, Bong-Joo;Kim, Nang-Hee;Kim, Hyun-Min
    • Korean Journal of Child Studies
    • /
    • v.31 no.6
    • /
    • pp.107-123
    • /
    • 2010
  • The purpose of this study was to evaluate the short term effectiveness of a cognitive ability improvement service for children, which is one of the 'Investment activities for Local Community Services' conducted by the Ministry for Health and Welfare. Results indicate that the longer the period of using cognitive improvement services for children, the more positively significant influence there is on their language abilities in terms of comprehension, expression, and reading-writing. Furthermore, these influences are stronger in children of low-income families than in children from higher income families. Certainly, this type of service improves infants' language abilities regardless of the income level of their families.

Design and Analysis of Fault-Tolerant Object Group Framework for Effective Object Management and Load Distribution (효율적 객체 관리 및 부하 분산을 위한 고장포용 객체그룹 프레임워크 설계)

  • Kang, Myung-Seok;Jung, Jae-Yun;Kim, Hag-Bae
    • The Journal of Korean Institute of Communications and Information Sciences
    • /
    • v.32 no.1B
    • /
    • pp.22-30
    • /
    • 2007
  • In this paper, to achieve consistency maintenance as well as stable service execution, we build a Fault-Tolerant Object Group framework that provides both of the group management service and the load scheduling service. The group management service supports the object management such as registration and authentication, and provides two schemes for failure recovery using the service priority and the checkpointing. In the load scheduling servile, we improve the effectiveness of service execution through the reasoning process of object loads based on the ANFIS architecture. The effectiveness in the performance of the developed framework is validated through a virtual home-network simulation based on the FTOG framework.

A Study on the Social Service Delivery System for Women: With a Focus on the Tasks of the Public Sector (여성복지서비스 전달체계의 기능평가 : 여성복지담당 공무원의 업무를 중심으로)

  • Park, Yeong-Ran;Hwang, Jung-Im
    • Korean Journal of Social Welfare
    • /
    • v.36
    • /
    • pp.147-173
    • /
    • 1998
  • The purpose of this study was to investigate the current status and problems of the social service delivery system for women in Korea, and to suggest ways to improve its function. The current social service delivery system in the public sector contains a network of services connected with the Division of Women's Welfare in the Ministry of Health and Social Welfare. This study focused on evaluating the function of the public service delivery system from the perspective of the service providers. A survey of 167 civil officers in charge of women's welfare services in the city.county.district administrations, and 202 women's welfare counselors around the country was conducted in order to evaluate their current duties, effectiveness of services, and problems of the current system Six criteria including integration, continuity, accessibility, adequacy, efforts and professionalism were used for evaluating the effectiveness of the social service delivery system for women. According to the survey, the civil officers and women's counselors gave relatively favorable ratings for their job effectiveness and job satisfaction. However, their duties involving guidance and counseling of prostitute women and operation of women's welfare councils received least favorable evaluation. Moreover, in terms for job satisfaction, these service providers were less satisfied with their working conditions than their relationships with clients or colleagues. In addition, budget and personnel shortages were the most serious problems facing the delivery system Further analysis showed that professionalism and accessibility of the service delivery system had positive impact on job effectiveness while efforts, integration, accessibility and adequacy had positive impact on job satisfaction of the service providers. These findings have potential implications for designing more effective social service delivery system for women.

  • PDF

Relationship between the leadership style and organizational effectiveness : Job crafting mediation effect

  • Lee, Sang-Young;Yang, Hae-Sool
    • Journal of the Korea Society of Computer and Information
    • /
    • v.22 no.10
    • /
    • pp.167-177
    • /
    • 2017
  • In this paper, we propose the role of job crafting in the relationship between leadership and organizational effectiveness in voluntarily carrying out each member's assigned tasks. This study surveyed the manufacturing, construction, service industries in Seoul and Gyeonggi province, identified the type of leadership they recognized, and empirically analyzed the organizational effectiveness of leadership. The purpose of this paper is to grasp the types of leadership acknowledged by the industry of manufacturing, construction, and service, and also to empirically analyze the organizational effectiveness of the leadership. The study measures the organizational effectiveness in terms of the job satisfaction, organizational commitment, and organizational citizenship behavior while classifying the leadership into coaching leadership, transformational leadership, and sensible leadership. In addition, the strictness of the analysis is imposed by estimating the simple least square model and ranking probit model. The results of the least square model is summarized as the following. Regardless of the different defining terms of organizational effectiveness, transformational leadership was shown to have the greatest organizational effectiveness. Sensible leadership positively effected job satisfaction whereas coaching leadership positively effected job satisfaction and organizational effectiveness. Compared to transformational leadership and coaching leadership, the impact of the sensible leadership was very much limited. The result of the ranking probit model is summarized as the following. First, sensible leadership had a positive impact on the member's job satisfaction and organizational commitment. Second, regarding the organizational citizenship behavior, coaching leadership showed greater impact than transformational leadership. This results contradicts the results from the simple least square model. If similar studies were to be conducted in the future, two models and the results must be compared. Third, as the leadership score increases by 1 point, there is greater possibility of having more than 4 points for all job satisfaction, organizational commitment, organizational citizenship behavior. Lastly, the analysis proves that job crafting has the mediation effect between the leadership and organizational effectiveness.

Effect of Managerial Ideologies on Service Quality and Organizational Effectiveness - Focused on the Moderating Effect of Job Emotionality - (경영이념(비전) 전파노력이 서비스 품질과 조직유효성에 미치는 영향 - 직무정서성의 조절효과를 중심으로 -)

  • Cho, Yung-Ho;Lee, Hye-Sook;Seo, Hyung-Do
    • Journal of Korean Society for Quality Management
    • /
    • v.37 no.3
    • /
    • pp.18-32
    • /
    • 2009
  • This study investigates whether the efforts of infusing managerial ideologies or organizational visions affect service quality and organizational effectiveness for emotional workers. Data for the empirical analysis were collected from employees (doctors, nurses, and so on) in 14 hospitals on a national scale. The results indicate that ideological infusion efforts have a significant and positive effect on service quality, job involvement, and organizational attachment. Interestingly, the effect of these efforts is greater than the effects of other employment conditions like wage, employment security, and social support.

A Study for Effectiveness of Preliminary Security Assessment on Online Game Service Domain (온라인게임 서비스 분야에 정보보호 사전진단 적용시 효과성에 관한 연구)

  • Yoo, Dong-Young;Seo, Dong-Nam;Kim, Huy-Kang;Choi, Jin-Young
    • Journal of Information Technology Services
    • /
    • v.10 no.2
    • /
    • pp.293-308
    • /
    • 2011
  • The preliminary security assessment is an information security process to analyze security weaknesses before beginning of services. Discovering security weakness through preliminary security assessment is highly required because it costs much when security incident occur in the middle of service operation. However, this assessment is not widely spread in the online game service domain yet. In this paper, we summarize the security risk existed in the online game service, and we classify the security requirements related to the each risk. Also, through the case study, we evaluated the effectiveness of preliminary security assessment in this domain. In addition, we suggest checklists that should be reviewed once in game-client side, network-side and game-server side for the purpose of security enhancement.

Relations among Self-Efficacy, Self-Esteem and Burnout of Employee in Food Service Industry (외식산업 종사원의 자기효능감, 자기존중감과 소진의 관계)

  • Kim, Se-Ri
    • The Journal of the Korea Contents Association
    • /
    • v.7 no.12
    • /
    • pp.145-156
    • /
    • 2007
  • This study aims to increase effectiveness of human resources management of food service industry by identifying relationships if influence among self-efficacy, self-esteem and burnout of employee in food service industry. To achieve the purpose of this study, documentary study and empirical study using a structural equation model analysis was conducted. Based upon the relationships among leadership, empowerment and organizational effectiveness in food service industry, comprehensive methods for human resources management can be presented.

The Influence of Factors Related to Preparation by Pre-Service Teachers for Gender Equity Education and Teaching Gender Equity

  • Kwon, Yoo-Jin;Jeon, Se-Kyung
    • International Journal of Human Ecology
    • /
    • v.11 no.1
    • /
    • pp.97-107
    • /
    • 2010
  • Gender equity education is ineffective in a public school system even though gender equity education is a current issue in South Korean education. One of the problems is attributed to teacher education because no better gender equity education can be accomplished without teacher preparation. Therefore, the effectiveness of teachers is a very important keyword in teacher education. This study examines learning experience, gender equity value, teacher preparation for gender equity education of pre-service teachers in Gonju, South Korea, the factors that influence teacher preparation for gender equity education, and the instruction of gender equity. A survey was delivered to pre-service teachers in 2008, and the data of 350 pre-service teachers were analyzed. MANOVA and Multiple Regressions were used for analyzing the data. The results will contribute to the development of effective teacher education for gender equity education and information on a partnership between the family and the public school system that is centered on gender equity education.

Ontology BIM-based Knowledge Service Framework Architecture Development (온톨로지 BIM 기반 지식 서비스 프레임웍 아키텍처 개발)

  • Kang, Tae-Wook
    • Journal of KIBIM
    • /
    • v.12 no.4
    • /
    • pp.52-60
    • /
    • 2022
  • Recently, the demand for connection between various heterogeneous dataset and BIM as a construction data model hub is increasing. In the past, in order to connect model between BIM and heterogeneous dataset, related dataset was stored in the RDBMS, and the service was provided by programming a method to link with the BIM object. This approach causes problems such as the need to modify the database schema and business logic, and the migration of existing data when requirements change. This problem adversely affects the scalability, reusability, and maintainability of model information. This study proposes an ontology BIM-based knowledge service framework considering the connectivity and scalability between BIM and heterogeneous dataset. Through the proposed framework, ontology BIM mapping, semantic information query method for linking between knowledge-expressing dataset and BIM are presented. In addition, to identify the effectiveness of the proposed method, the prototype is developed. Also, the effectiveness and considerations of the ontology BIM-based knowledge service framework are derived.