• Quality Improvement in Health Care
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• v.5 no.1
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• pp.2-14
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• 1998

The aim of this study was to examine differences in the level of satisfaction with medical care at a public health center between patients receiving free-care compared to those paying out-of-pocket. SERVQUAL(Comprehensive Service Quality Measurement Scale), a pyschometrically valid measure for evaluating hospital service quality, was used to assess patient satisfaction. The study sample consisted of 279 patients who received medical care at a public health center. The interview was conducted between April 23 and May 7, 1998. The results was as follow: 1. There were more elderly people among free-care patients than out-of-pocket patients. Education and income levels were lower amongs those receiving free-care. There were, however, no differences in the distribution of gender and religion between the two groups. Patients receiving free-care tended to visit the public health center more frequently compared to those self-paying patients. 2. Overall, free-care patients showed higher satisfaction level than that of self-paying patients. except for the dimension on sympathy and shape.

• Journal of Information Processing Systems
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• v.13 no.5
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• pp.1277-1298
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• 2017

Related to the maximum vector problem, a skyline query is to discover dominating tuples from a set of tuples, where each defines an object (such as a hotel) in several dimensions (such as the price and the distance to the beach). A tuple, an instance of an object, dominates another tuple if it is equally good or better in all dimensions and better in at least one dimension. Traditionally, skyline queries are defined upon single-instance data or upon objects each of which is associated with an instance. However, in some cases, an object is not associated with a single instance but rather by multiple instances. For example, on a review website, many users assign scores to a product or a service, and a user's score is an instance of the object representing the product or the service. Such data is an example of multi-instance data. Unlike most (if not all) others considering the traditional setting, we consider skyline queries defined upon multi-instance data. We define the dominance calculation and propose an algorithm to reduce its computational cost. We use synthetic and real data to evaluate the proposed methods, and the results demonstrate their utility.

• 한국노년학
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• v.30 no.4
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• pp.1027-1044
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• 2010

This study is to examine the effective system for providing services for long-term care elders, despite the expansion of formal care, informal care still is needed. Thus, this study's purpose is to classify the informal-formal resources linkages types of long-term care elders and looks into service satisfaction by these types and discover effective informal-formal resources linkages models. For that, this study is to divide informal-formal resources linkages types by the degree of providing services of informal and formal caregivers and discover the informal-formal resources linkages types using cluster analysis and explores the effectiveness of service satisfaction using multiple regression. The study's results is to suggest four models, such as family care, complementary, separation, formal service and complementary type was founded to be the most effective and then based on the result, we discuss as follows. First, we must strive to combine informal resources into formal service systemto the system for providing of service is made up the complementary type. Second, the system for providing services of long-term care elders is required integrated care system to alining of medical and long-term care services. Third, we have to consider a measure to improve of formal service type, for the satisfaction of formal service appears low relatively. Based on research findings, this study propose that the informal-formal resources linkages models are subdivided into the dimension of quantity and quality of care for improving the effectiveness of long-term care services.

• Journal of Korean Academy of Nursing Administration
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• v.4 no.2
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• pp.307-319
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• 1998

This study is an empirical investigation and study on the measurement of nursing service quality as perceived by patients. A series of H1. H2. H3 alternative hypotheses were tested using a sample of 250 patients in Taegu City. Korea. HI hypothese were tested for application of five component of service quality (SERVQlTAL and SE RPERF : tangiblity. reliability. responsiveness. accessibility. understandability) in Taegu area Hospitals. Validity test - the five components of service quality were rearranged into two components of service quality (personal factor. nonpersonal factor). Although SERVQUAL was verified in USA. application for five components of service quality in Korea indicated that it need more analytical studies. Nobody can deny the fact that the recent growth of the nursing service quality is one of the most important driving forces of hospital management. In many hospitals. the nursing quality charges more than 50% of the medical service quality. As a result. many hospital managers should be enormous interests in the investment potentiality of the nursing service. However. doesn't many researchers invest their time and effort on the research of the quality control in nursing service. Nursing service management is the process to satisfy customer's desires and expectations through the various service activities. Presently nursing service are being faced with three Common tasks of improving quality of nursing service. competitively differential advantage and productivity because of quantitative expansion of Nursing service. Such a phenomenon is also found in our medical service industry. resulting from increasing demands for medical service owing to national medical insurance policy and consumer's attitude change emphasizing prevention of illness. excessiveness of medical facilities in large cities and increasing medical lawsuits due to influence of consumerism. Therefore. under such circumstances. this research on nursing service is conducted from nursing managements to improve the nursing service quality problems faced by medical institutions. The results of this theoretical/empirical research are as follows: 1. Nursing service Quality is regarded as patients' perceived quality and evaluated on the basis (5 dimension) of technical and functional quality. 2. Nursing service Quality is a concept of patients evaluation on the measurable multi-dimensions intrinsic and extrinsic attributes of service. 3. Nursing service Quality is conceptually defined as the difference between the perceived service and the expected service. 4. Korean consumers trend to evaluate nursing service quality based on such dimensions as responsiveness and reliability. understandability. accessibility. tangibility. 5. After analyzing whether or not there are some differences in respective medical institution. it was found that there are significant difference on understandability. reliability. communicability. courtesy. competence. 6. After analyzing the difference between the expected nursing service and the nursing perceived service, it was found that the expected nursing service is higher than the perceived service in every medical institution. 7. HI hypothesis was tested with regard to the validity test between SERVQUAL and SERVPERF in nursing service quality. The result of validity test between SERVQUAL and SERVPERF was found to have differential result. That is the R2 of SERVPERF is higher than that of SERVQUAL. Therefore. HI was verified in nursing management. H2. H3 hypotheses were tested whether or not the nursing service quality and patient satisfaction is the preceding variable. The result of H2 hypothes is that the nursing service quality is the preceding variable of patient satisfaction and the patient satisfaction is that of revisiting intention. After analyzing whether or not there is any differences on the demographic variable of five nursing service quality factor. it was found that there are statistically significant differences on communicability and courtesy at the sex. understand ability. accessibility and tangibility at the age. understandability at the academic background respectively.

• IEIE Transactions on Smart Processing and Computing
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• v.6 no.3
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• pp.151-157
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• 2017

Management optimization is very important in tourism, especially when it is related to productivity. One of the problems in management optimization is tour guide assignment. Well-arranged tour guide assignment will increase productivity while maintaining service quality. A cellular genetic algorithm is one of the methods that can be used to solve this problem. Furthermore, previous study has shown that a cellular dimension increase can lead to promising benefits for certain problems. The objective of this research is to give a clear understanding of the advantages of increasing cellular dimensionality on the tour guide assignment problem by using a cellular genetic algorithm.

• Journal of the Optical Society of Korea
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• v.19 no.4
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• pp.351-356
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• 2015

Visible light communication (VLC) is considered to be an attractive scheme to realize the broadband wireless communication for an indoor environment. We present a room division multiplexing (RDM) mechanism for an indoor multi-room VLC network, which utilizes the spatial position of the LED lamp in different rooms as a novel dimension of network resource for multiplexing, and thus the network capacity is increased. In such a network, the service interruption caused by user cross-room movement is an important problem, and we propose a double-area-positioning based cross-room switch solution. An experimental platform demonstrates the RDM-deployed VLC network, and validates the performance of the presented switch mechanism.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.2 no.4
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• pp.575-581
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• 1998

In order to accommodate current accelerated growth in customers and traffic. Internet has faced the demand to scale its network dimension both in size and bandwidth, and new service provisioning. One way to solve this problem is to forward If packets based on ATM switching technology. This paper briefly explained technical tasks to apply this If switching technique in ATM networks for building Internet backbone, and presented the directions to approach these tasks. Those tasks are scalability, ATM VC setup and mapping between VC and IP packet flow, traffic management and traffic engineering, multicast, and finally ATM switch architecture to provide multiservice.

• Proceedings of the KIEE Conference
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• 2007.04c
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• pp.153-155
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• 2007

It is as result that study to apply mini magnet nerve curer in peripheral nervous system disease treatment. Design and embodied action power and Control Unit in cylinder form of magnet roof object firstly. Yielded service area about special quality of probe of roof object cylinder style and treatment area dimension and distance of treatment pulse secondly. Embody pulse forming course energy value by Probe's form by third, could embody treatment pulse by disease. Specially, through a special quality experiment, saved Damping pulse form and treatment pulse form etc. variously Lately, embodied this to aid a little in disease treatment that follow that there is no invasion that there is no stimulation by medicine development Go amplitude treatment pulse (traditional magneto-therapy of greatly great that strong.) does curative effect greatest at short time and becomes thought that demand is magnified greatly at the future in this research.

• Asia pacific journal of information systems
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• v.20 no.4
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• pp.81-100
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• 2010

This study investigates the impact of website contents on Internet auction success. Based on the marketing concepts of stimuli, consumer behavior, and product involvement, the research model presents the theoretical relationships between the key factors of website contents and Internet auction performance. This study examines particularly four dimensions of website contents including transaction features, auction-specific features, seller's reputation, and information quality, which are deemed to have significant impact on the Internet auction performance, Each dimension of website contents is hypothesized to have a unique impact on a bidder's decision-making, which may vary depending on the bidder's level of involvement in the product. While transaction and auction-specific features serve as necessary components for successful auctions, a seller's reputation and information quality, as parts of satisfactory requirements, acutely affect bidders' decisions, especially those with high involvement to buy the product through a particular auction site. The outcomes of the analysis, in general, support the proposed model. The study results also provide meaningful Implications on ways in which auction websites can be improved for both sellers and auction service providers.

• International Journal of Knowledge Content Development & Technology
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• v.6 no.1
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• pp.5-39
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• 2016

Social networking applications (SNAs) are among the fastest growing web applications of recent years. In this paper, we propose a causal model to assess the success of SNAs, grounded on DeLone and McLean's updated information systems (IS) success model. In addition to their original three dimensions of quality, i.e., system quality, information quality and service quality, we propose that a fourth dimension - networking quality - contributes to SNA success. We empirically examined the proposed research model with a survey of 168 Facebook and 149 Twitter users. The data validates the significant role of networking quality in determining the focal SNA's success. The theoretical and practical implications are discussed.