• Journal of the Korean Dietetic Association
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• v.11 no.4
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• pp.405-417
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• 2005

The purpose of this study was to evaluate students' satisfaction with foodservice of middle school by region in Gangwon province. Students’ satisfaction concerning foodservice quality characteristics was surveyed by using importance performance analysis(IPA) technique in middle school foodsevice operations. Middle school students from four cities(Gangnung, Sokcho, Wonju, Chuncheon) were surveyed by self-developed questionnaire. Total of 1,025 questionnaires(female 521 and male 504 respectively) were analyzed using SAS program. The results of this study are summarized as follows: 1.The performance level of foodservice quality attributes was significantly different according to region. 2.The attribute of the highest performance level was taste of food. The attributes of the lower performance level were waiting time of meal service and treatment about complaints. The attributes of the higher importance level were hygiene of food and dining room and hygiene of spoon and cup and drinking water table. 3.Satisfied quality attributes identified were taste of food and variety of menu. Dissatisfied quality attribute identified was treatment about complaints. 4.The satisfaction of middle school lunch service was lower than their elementary school period. 5.The satisfied quality attributes of middle school foodservice were portion size, facility of dining room, hygiene of food, variety of menu compared with their elementary school period.

• Journal of Korean society of Dental Hygiene
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• v.9 no.4
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• pp.593-605
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• 2009

Objectives : In an aging society, as the necessity of the elderly oral health care was increased, the oral health dimensions was a lot more visible important to a community public health service for the quality of life improvement. In oral health care of the elderly, the periodic scaling treatment was required to manage periodontal tissue care. Methods : So, the 319 elderly people were selected by a random sampling method, those who are visitors of 5 public health centers in the South Jeolla Province. based on the findings of personal interview questionnaires and oral health states from these elderly subjects, we made a comparative analysis of oral health states of the elderly scaling program subjects. Results : 1. Among the participants, 52.4% of the elderly benefited from scaling care project otherwise 47.6%, the subjects with periodontal diseases were 78.4%, whereas 21.6% of the ones who don't. 2. In regard to perceptions of oral cavity abnormal symptoms, findings revealed that the teeth smart sensation with something cold was 'yes' 62.7%, 'No' 37.3%, gingival bleeding was 'yes' 61.4%, 'No' 38.6%, oral odor(halitosis) was 'yes' 63.3%, 'No' 36.7%, and dried mouth was 'yes' 63.3%, 'No' 36.7%. 3. The study data showed 73.2% of periodontal disease subjects, and 24.6% of no periodontal diseases responded that they have hyperesthesia and 67.6% of periodontal diseases, 39.1% no periodontal diseases responded that they have gingival bleeding. 4. In comparison of the presence of periodontal disease with scaling service program state, it is show that the elderly scaling service program was significant statistically in Elderly's periodontal disease prevention. according to analysis, 52.4% of the subjects with and 34.8% of no periodontal diseases received the Elderly scaling service program(p<0.05). Conclusions : Therefore, oral health care of the elderly, a community public health service the periodic scaling treatment was required to manage periodontal tissue care.

• The Korean Journal of Health Service Management
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• v.8 no.4
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• pp.131-140
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• 2014

This study analyzed and compared the oral health care knowledge, oral health behaviors and oral health status of elementary school students in schools with a dental clinic and those without. This study was carried out in November of 2012. The subjects were 188 elementary school students. Structured questionnaires were completed and the SPSS(Ver.17.0) Program was used for the collected data to perform frequency analysis, a t-test, and ANOVA. For oral health knowledge, the operating school dental clinic (OSD) group had a high score of 6.72 points, while the non-operating school dental clinic (NSD) group had 5.95 points. The results were statistically significant(p<0.01). For oral health behavior, the OSD group had a high score of 5.55 points, while the NSD group had 4.59 points, which was statistically significant(p<0.01). Students in schools with school dental clinics have much better knowledge and behavior about oral health than students without school dental clinics.

• The Korean Journal of Health Service Management
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• v.9 no.4
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• pp.119-130
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• 2015

Objectives : The aim of this study was to determine the effects of job stress on temporomandibular disorders, temporomandibular disorder habits, and xerostomia and on oral health status and to provide basic data necessary to develop oral health promotion programs. Methods : For this purpose, a survey was conducted drawing the following conclusions. Cross-analysis, correlation analysis, One-way ANOVA, data were collected using the program SPSS 18.0 statistical techniques, independent sample T-black, the Scheffe post-implementation verification. Results : Job stress positively affected temporomandibular disorders, temporomandibular disorder habits, and xerostomia: those with more job stress were more likely to have temporomandibular disorders, temporomandibular disorder habits, and xerostomia. Conclusions : It is necessary to have a good understanding of the causes of job stress and recognize and manage oral symptoms caused by job stress in the pursuit of oral health.

• Journal of Korean society of Dental Hygiene
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• v.10 no.4
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• pp.585-593
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• 2010

Objectives : The purpose of this study were to measure the effect of factors analyse the associated by the dental treatment fear of level middle school student's, and then to provide basic material which can help to improve adolescent's oral health and dental service. Methods : This subject of study consists of 342 middle schools each 1,2,3 grade Daegu city. The data were collected from July through August 2009, by way of the self-reported questionnaire. The data materials are analyzed by general characteristics and dental service behavior frequency analysis, dental fear of levels general characteristics, dental service behavior, the burden of dental visits, the pain experience of the past ${\chi}^2$-test and dental treatment fear relationship with multiple regression analysis. Results : General characteristics, 56.7% for boys and girls, with 43.3 percent of boys and girls high. dental service behavior in the dental visited was treatment purpose 76.5%, preventive purpose 23.5%. high-level dental treatment fear of the female 60.8%, male 33.0% was higher, The higher age also increased dental fear of the levels, dental services dental visit in 1-2 year the dental fear level of the higher, was statistically significant (p<0.05). Medical purpose 'preventive' than 'treatment' is a higher dental fear. Factors affecting dental treatment fear experiences directly from your pain (${\beta}$=0.116), inadequate anesthesia, treatment experience (${\beta}$=0.126), indirect painful experience (${\beta}$=0.125) in both a statistically significant positive relationship was found (p<0.05). Conclusions : Finally, it is necessary carry out further studies on the improvement of dental service of oral health of adolescent based on the dental treatment fear.

• Journal of dental hygiene science
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• v.14 no.4
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• pp.510-515
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• 2014

Despite the high demand for dental care professionals, high turnover of dental hygienists have been reported, especially among workers in the dental clinics. This study aimed to examine job satisfaction factors affecting dental hygienist's service year in Seoul using cross-sectional data. The questionnaire survey was conducted from August 26, 2013 to September 13, 2013. Data were collected from 296 employees of dental clinics and hospitals located in Seoul. Logistic regression analysis was applied for parameter estimates, using PASW Statistics 18.0 and R software version 3.0.3. The Cronbach's ${\alpha}$ for the total job satisfaction factors was 0.922. In descriptive statistics, the group (that less than four years of working and over four years of working) had a statistically significant difference in age, religion, experience of turnover and autonomous factor among job satisfaction factors. In multiple logistic regression model, autonomy in job satisfaction was an important factor to predict the length of service in dental hygienist (odds ratio, 2.65; 95% confidence interval, 1.06~6.60). Autonomous factor was a significant predictor of length of service for dental hygienist. This study encourages future investigations of the role of job satisfaction of service year using better analytical frameworks.

• Journal of Korean society of Dental Hygiene
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• v.23 no.4
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• pp.235-243
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• 2023

Objectives: This study compared the number of graduates in each region for the past 6 years and the number of dental hygienists working in dental clinics by region to evaluate the trend of dental hygienists moving to work areas after graduation. Methods: Health care big data open system_medical manpower statistics, resident population and household status data by year, and education statistics service were used to calculate the number of dentists and dental hygienists, admission status by region, number of dental hygienists per 100,000 population, number of dental hygienists per number of dentists, and distribution of dental hygienists by region. Results: Although the number of active dental hygienists increased in the metropolitan area, the ratio of dental hygienists to dentists did not improve significantly. In addition, the number of students enrolled in provincial universities decreased, and there were fewer active dental hygienists than graduates in provincial areas. Conclusions: Although the number of active dental hygienists increased due to increase in the number of dental hygiene departments, it was found that rural areas did not have a significant impact on the availability of dental hygienists as the graduates moved to the metropolitan area.

• Journal of the Korean Operations Research and Management Science Society
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• v.24 no.2
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• pp.135-150
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• 1999

Service quality is very important to marketers and consumers in that it has many strategic benefits in contributing to profitability of marketing activities and consumers' problem-solving activities. Moreover, despite the phenomenal growth of physical fitness centers little research has focused on the evaluation of service quality from exercisers' perspectives. The major purpose of this article is to explore the concept of two-factor model and its influences on exerciser's perception of quality. This article attempts to achieve its purpose by (1)classfying critical service attibutes into hygiene factors and satisfiers (2) measuring the relative importance of need criteria (3) evaluating SERVPERF model and SERVQUAL model in service sector and (4)identifying the relationship between overall satisfaction and behavior. In explaining the relationship between perceived performance and overall satisfaction only 27 out of original 33 survey items were appreared to be statistically significant. Hence a penalty-reward analysis was performed on these critical attributes to find out 11 satisfiers and 9 hygiene factors. In addition, it was found that only experience-based norms(SERVPERF model) were more appropriate than expectations to serve as a benchmark against which service experiences were compared(SERVQUAL model). However it must be noted that the degree of association to overall satisfaction was not consistent.

• Journal of Korean society of Dental Hygiene
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• v.16 no.4
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• pp.591-599
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• 2016

Objectives: The purpose of the study is to investigate the relationship between job searching efficacy and employment stress in the dental hygiene students. Methods: A self-reported questionnaire was completed by 235 dental hygiene students in Gyeongnam from September to October 30, 2015. The questionnaire consisted of general characteristics of the subjects (5 items), employment stress (22 items) and job searching self-efficacy (27 items). Data were analyzed by SPSS 20. program. Results: The lower grade students tended to have higher education service quality. Those who were dissatisfied with major had higher schoolwork stress. Poor economic status had a relation to family stress. The employment stress has an effect on job motivation, self-esteem, job skill, and human relation skill. Conclusions: It is necessary to reduce employment stress of the dental hygiene students. That should be provide support of education environment control, opportunity of self-development on improve the self esteem and human relation skill, from freshman to broaden understanding of the majors, for the employment stress coping skill.

• Journal of Korean society of Dental Hygiene
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• v.8 no.4
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• pp.79-88
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• 2008

This study was done to investigate the negative word-of-mouth style and effect of communication with negative word-of-mouth from dental clinic patients. Data were collected from 223 dental clinic patients living in Seoul and GyeongGi-Do. The study was collected from October 15th to October 29th, 2007 with self-recording questionnaires. The results of this study were as follows. First of all, in the characteristic of relationships category, subject who were negative word-of-mouth was more 'persuader person' than others. The results showed that the general characteristics of subjects was effective factor of word-of-mouth. Secondly, the behavior scale which was based of negative word-of-mouth was not suitable of the satisfaction of dental clinic service. This results meant the low satisfaction of dental services haven't relation with negative word-of-mouth. Thirdly, 33% of people who have complaints spread negative word-of-mouth. Finally, the main reason of dissatisfaction was long-waiting time for dental clinic service. The results showed the adjustment of dental clinic system and staffs service will prevent negative word-of-mouth spread.