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A study on real-time internet comment system through sentiment analysis and deep learning application

  • Hae-Jong Joo;Ho-Bin Song
    • Journal of Platform Technology
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    • v.11 no.2
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    • pp.3-14
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    • 2023
  • This paper proposes a big data sentiment analysis method and deep learning implementation method to provide a webtoon comment analysis web page for convenient comment confirmation and feedback of webtoon writers for the development of the cartoon industry in the video animation field. In order to solve the difficulty of automatic analysis due to the nature of Internet comments and provide various sentiment analysis information, LSTM(Long Short-Term Memory) algorithm, ranking algorithm, and word2vec algorithm are applied in parallel, and actual popular works are used to verify the validity. If the analysis method of this paper is used, it is easy to expand to other domestic and overseas platforms, and it is expected that it can be used in various video animation content fields, not limited to the webtoon field

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A Domain Adaptive Sentiment Dictionary Construction Method for Domain Sentiment Analysis (도메인 별 감성분석을 위한 도메인 맞춤형 감성사전 구축 기법)

  • Kim, Dahae;Cho, Taemin;Lee, Jee-Hyong
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2015.01a
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    • pp.15-18
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    • 2015
  • SNS의 확산으로 대중들은 제품, 서비스, 사회적 이슈 등 다양한 도메인에 대하여 자신의 기분이나 의견을 적극적으로 표현하고 있다. 이에 따라 SNS를 분석하여 제품의 수요, TV 시청률, 주가 등의 다양한 현상을 예측하는 데 있어 감성분석을 활용하는 연구가 활발히 진행되고 있다. 감성분석은 각 어휘에 대한 품사, 극성, 감성지수를 규정하고 있는 감성사전을 기반으로 이루어진다. 하지만 동일한 단어라도 도메인에 따라 중요도가 달라지기 때문에 도메인의 특성을 고려한 감성사전을 사용해야 할 필요성이 있다. 따라서 본 연구에서는 다양한 도메인에 대하여 각각의 특성에 맞게 더욱 정확한 감성분석을 할 수 있도록 도메인 맞춤형 감성사전을 구축하는 기법을 제안한다. 도메인 별로 긍 / 부정 평가에 있어 중요한 척도가 되는 단어들을 도메인 감성어휘로 선별하여 목록을 구축하고, 각 감성어휘의 중요도에 따라 도메인 감성지수를 새롭게 정의하였다. 실험 결과, 평가 도메인에 적합한 감성사전이 다른 도메인의 감성사전 및 범용 감성사전보다 우수한 성능을 보였다. 이를 통해 도메인 맞춤형 감성사전 구축기법의 효용성을 확인하였다.

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Aspect-Based Sentiment Analysis with Position Embedding Interactive Attention Network

  • Xiang, Yan;Zhang, Jiqun;Zhang, Zhoubin;Yu, Zhengtao;Xian, Yantuan
    • Journal of Information Processing Systems
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    • v.18 no.5
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    • pp.614-627
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    • 2022
  • Aspect-based sentiment analysis is to discover the sentiment polarity towards an aspect from user-generated natural language. So far, most of the methods only use the implicit position information of the aspect in the context, instead of directly utilizing the position relationship between the aspect and the sentiment terms. In fact, neighboring words of the aspect terms should be given more attention than other words in the context. This paper studies the influence of different position embedding methods on the sentimental polarities of given aspects, and proposes a position embedding interactive attention network based on a long short-term memory network. Firstly, it uses the position information of the context simultaneously in the input layer and the attention layer. Secondly, it mines the importance of different context words for the aspect with the interactive attention mechanism. Finally, it generates a valid representation of the aspect and the context for sentiment classification. The model which has been posed was evaluated on the datasets of the Semantic Evaluation 2014. Compared with other baseline models, the accuracy of our model increases by about 2% on the restaurant dataset and 1% on the laptop dataset.

Analyzing Contextual Polarity of Unstructured Data for Measuring Subjective Well-Being (주관적 웰빙 상태 측정을 위한 비정형 데이터의 상황기반 긍부정성 분석 방법)

  • Choi, Sukjae;Song, Yeongeun;Kwon, Ohbyung
    • Journal of Intelligence and Information Systems
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    • v.22 no.1
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    • pp.83-105
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    • 2016
  • Measuring an individual's subjective wellbeing in an accurate, unobtrusive, and cost-effective manner is a core success factor of the wellbeing support system, which is a type of medical IT service. However, measurements with a self-report questionnaire and wearable sensors are cost-intensive and obtrusive when the wellbeing support system should be running in real-time, despite being very accurate. Recently, reasoning the state of subjective wellbeing with conventional sentiment analysis and unstructured data has been proposed as an alternative to resolve the drawbacks of the self-report questionnaire and wearable sensors. However, this approach does not consider contextual polarity, which results in lower measurement accuracy. Moreover, there is no sentimental word net or ontology for the subjective wellbeing area. Hence, this paper proposes a method to extract keywords and their contextual polarity representing the subjective wellbeing state from the unstructured text in online websites in order to improve the reasoning accuracy of the sentiment analysis. The proposed method is as follows. First, a set of general sentimental words is proposed. SentiWordNet was adopted; this is the most widely used dictionary and contains about 100,000 words such as nouns, verbs, adjectives, and adverbs with polarities from -1.0 (extremely negative) to 1.0 (extremely positive). Second, corpora on subjective wellbeing (SWB corpora) were obtained by crawling online text. A survey was conducted to prepare a learning dataset that includes an individual's opinion and the level of self-report wellness, such as stress and depression. The participants were asked to respond with their feelings about online news on two topics. Next, three data sources were extracted from the SWB corpora: demographic information, psychographic information, and the structural characteristics of the text (e.g., the number of words used in the text, simple statistics on the special characters used). These were considered to adjust the level of a specific SWB. Finally, a set of reasoning rules was generated for each wellbeing factor to estimate the SWB of an individual based on the text written by the individual. The experimental results suggested that using contextual polarity for each SWB factor (e.g., stress, depression) significantly improved the estimation accuracy compared to conventional sentiment analysis methods incorporating SentiWordNet. Even though literature is available on Korean sentiment analysis, such studies only used only a limited set of sentimental words. Due to the small number of words, many sentences are overlooked and ignored when estimating the level of sentiment. However, the proposed method can identify multiple sentiment-neutral words as sentiment words in the context of a specific SWB factor. The results also suggest that a specific type of senti-word dictionary containing contextual polarity needs to be constructed along with a dictionary based on common sense such as SenticNet. These efforts will enrich and enlarge the application area of sentic computing. The study is helpful to practitioners and managers of wellness services in that a couple of characteristics of unstructured text have been identified for improving SWB. Consistent with the literature, the results showed that the gender and age affect the SWB state when the individual is exposed to an identical queue from the online text. In addition, the length of the textual response and usage pattern of special characters were found to indicate the individual's SWB. These imply that better SWB measurement should involve collecting the textual structure and the individual's demographic conditions. In the future, the proposed method should be improved by automated identification of the contextual polarity in order to enlarge the vocabulary in a cost-effective manner.

A Sentiment Classification System Using Feature Extraction from Seed Words and Support Vector Machine (종자 어휘를 이용한 자질 추출과 지지 벡터 기계(SVM)을 이용한 문서 감정 분류 시스템의 개발)

  • Hwang, Jae-Won;Jeon, Tae-Gyun;Ko, Young-Joong
    • 한국HCI학회:학술대회논문집
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    • 2007.02a
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    • pp.938-942
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    • 2007
  • 신문 기사 및 상품 평은 특정 주제나 상품을 대상으로 하여 글쓴이의 감정과 의견이 잘 나타나 있는 대표적인 문서이다. 최근 여론 조사 및 상품 의견 조사 등 다양한 측면에서 대용량의 문서의 의미적 분류 및 분석이 요구되고 있다. 본 논문에서는 문서에 나타난 내용을 기준으로 문서가 나타내고 있는 감정을 긍정과 부정의 두 가지 범주로 분류하는 시스템을 구현한다. 문서 분류의 시작은 감정을 지닌 대표적인 종자 어휘(seed word)로부터 시작하며, 자질의 선정은 한국어 특징상 감정 및 감각을 표현하는 명사, 형용사, 부사, 동사를 대상으로 한다. 가중치 부여 방법은 한글 유의어 사전을 통해 종자 어휘의 의미를 확장하여 각각의 가중치를 책정한다. 단어 벡터로 표현된 입력 문서를 이진 분류기인 지지벡터 기계를 이용하여 문서에 나타난 감정을 판단하는 시스템을 구현하고 그 성능을 평가한다.

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Word Clustering Scheme for Twitter Sentiment Analysis Based on POS (트위터 감정 분석을 위한 POS 기반의 단어 군집화 기법)

  • Kim, Se-Jun;Lim, Hwan-Hee;Lee, Byung-Jun;Kim, Kyung-Tae;Youn, Hee-Yong
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2019.01a
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    • pp.31-32
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    • 2019
  • 본 논문에서는 최근 빅데이터 활용 분야의 큰 이슈인 트위터 메시지의 효율적인 감정 분석을 위한 POS 기반의 단어 군집화 기법을 제안하였다. 기존에 군집화를 통한 다양한 텍스트 감정 분석 기법이 제시되어 왔으나, 군집화 된 기능과 분류 결과 간의 관련성에 대한 연구는 미흡하였다. 또한 모든 단어에 대한 감정 분석은 노이즈로 작용될 수 있는 단어로 인해 정확도가 감소할 수 있다. 본 논문에서는 이를 해결하기 위하여 Chi Square 기법을 통하여 분석 결과에 영향을 미치는 단어에 가중치를 부여함으로써 정확도를 향상시킨다.

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Predicting the Direction of the Stock Index by Using a Domain-Specific Sentiment Dictionary (주가지수 방향성 예측을 위한 주제지향 감성사전 구축 방안)

  • Yu, Eunji;Kim, Yoosin;Kim, Namgyu;Jeong, Seung Ryul
    • Journal of Intelligence and Information Systems
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    • v.19 no.1
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    • pp.95-110
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    • 2013
  • Recently, the amount of unstructured data being generated through a variety of social media has been increasing rapidly, resulting in the increasing need to collect, store, search for, analyze, and visualize this data. This kind of data cannot be handled appropriately by using the traditional methodologies usually used for analyzing structured data because of its vast volume and unstructured nature. In this situation, many attempts are being made to analyze unstructured data such as text files and log files through various commercial or noncommercial analytical tools. Among the various contemporary issues dealt with in the literature of unstructured text data analysis, the concepts and techniques of opinion mining have been attracting much attention from pioneer researchers and business practitioners. Opinion mining or sentiment analysis refers to a series of processes that analyze participants' opinions, sentiments, evaluations, attitudes, and emotions about selected products, services, organizations, social issues, and so on. In other words, many attempts based on various opinion mining techniques are being made to resolve complicated issues that could not have otherwise been solved by existing traditional approaches. One of the most representative attempts using the opinion mining technique may be the recent research that proposed an intelligent model for predicting the direction of the stock index. This model works mainly on the basis of opinions extracted from an overwhelming number of economic news repots. News content published on various media is obviously a traditional example of unstructured text data. Every day, a large volume of new content is created, digitalized, and subsequently distributed to us via online or offline channels. Many studies have revealed that we make better decisions on political, economic, and social issues by analyzing news and other related information. In this sense, we expect to predict the fluctuation of stock markets partly by analyzing the relationship between economic news reports and the pattern of stock prices. So far, in the literature on opinion mining, most studies including ours have utilized a sentiment dictionary to elicit sentiment polarity or sentiment value from a large number of documents. A sentiment dictionary consists of pairs of selected words and their sentiment values. Sentiment classifiers refer to the dictionary to formulate the sentiment polarity of words, sentences in a document, and the whole document. However, most traditional approaches have common limitations in that they do not consider the flexibility of sentiment polarity, that is, the sentiment polarity or sentiment value of a word is fixed and cannot be changed in a traditional sentiment dictionary. In the real world, however, the sentiment polarity of a word can vary depending on the time, situation, and purpose of the analysis. It can also be contradictory in nature. The flexibility of sentiment polarity motivated us to conduct this study. In this paper, we have stated that sentiment polarity should be assigned, not merely on the basis of the inherent meaning of a word but on the basis of its ad hoc meaning within a particular context. To implement our idea, we presented an intelligent investment decision-support model based on opinion mining that performs the scrapping and parsing of massive volumes of economic news on the web, tags sentiment words, classifies sentiment polarity of the news, and finally predicts the direction of the next day's stock index. In addition, we applied a domain-specific sentiment dictionary instead of a general purpose one to classify each piece of news as either positive or negative. For the purpose of performance evaluation, we performed intensive experiments and investigated the prediction accuracy of our model. For the experiments to predict the direction of the stock index, we gathered and analyzed 1,072 articles about stock markets published by "M" and "E" media between July 2011 and September 2011.

Topic Extraction and Classification Method Based on Comment Sets

  • Tan, Xiaodong
    • Journal of Information Processing Systems
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    • v.16 no.2
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    • pp.329-342
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    • 2020
  • In recent years, emotional text classification is one of the essential research contents in the field of natural language processing. It has been widely used in the sentiment analysis of commodities like hotels, and other commentary corpus. This paper proposes an improved W-LDA (weighted latent Dirichlet allocation) topic model to improve the shortcomings of traditional LDA topic models. In the process of the topic of word sampling and its word distribution expectation calculation of the Gibbs of the W-LDA topic model. An average weighted value is adopted to avoid topic-related words from being submerged by high-frequency words, to improve the distinction of the topic. It further integrates the highest classification of the algorithm of support vector machine based on the extracted high-quality document-topic distribution and topic-word vectors. Finally, an efficient integration method is constructed for the analysis and extraction of emotional words, topic distribution calculations, and sentiment classification. Through tests on real teaching evaluation data and test set of public comment set, the results show that the method proposed in the paper has distinct advantages compared with other two typical algorithms in terms of subject differentiation, classification precision, and F1-measure.

E-commerce data based Sentiment Analysis Model Implementation using Natural Language Processing Model (자연어처리 모델을 이용한 이커머스 데이터 기반 감성 분석 모델 구축)

  • Choi, Jun-Young;Lim, Heui-Seok
    • Journal of the Korea Convergence Society
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    • v.11 no.11
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    • pp.33-39
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    • 2020
  • In the field of Natural Language Processing, Various research such as Translation, POS Tagging, Q&A, and Sentiment Analysis are globally being carried out. Sentiment Analysis shows high classification performance for English single-domain datasets by pretrained sentence embedding models. In this thesis, the classification performance is compared by Korean E-commerce online dataset with various domain attributes and 6 Neural-Net models are built as BOW (Bag Of Word), LSTM[1], Attention, CNN[2], ELMo[3], and BERT(KoBERT)[4]. It has been confirmed that the performance of pretrained sentence embedding models are higher than word embedding models. In addition, practical Neural-Net model composition is proposed after comparing classification performance on dataset with 17 categories. Furthermore, the way of compressing sentence embedding model is mentioned as future work, considering inference time against model capacity on real-time service.

Visualization of movie recommendation system using the sentimental vocabulary distribution map

  • Ha, Hyoji;Han, Hyunwoo;Mun, Seongmin;Bae, Sungyun;Lee, Jihye;Lee, Kyungwon
    • Journal of the Korea Society of Computer and Information
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    • v.21 no.5
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    • pp.19-29
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    • 2016
  • This paper suggests a method to refine a massive collective intelligence data, and visualize with multilevel sentiment network, in order to understand information in an intuitive and semantic way. For this study, we first calculated a frequency of sentiment words from each movie review. Second, we designed a Heatmap visualization to effectively discover the main emotions on each online movie review. Third, we formed a Sentiment-Movie Network combining the MDS Map and Social Network in order to fix the movie network topology, while creating a network graph to enable the clustering of similar nodes. Finally, we evaluated our progress to verify if it is actually helpful to improve user cognition for multilevel analysis experience compared to the existing network system, thus concluded that our method provides improved user experience in terms of cognition, being appropriate as an alternative method for semantic understanding.