• Journal of Korean Society of Industrial and Systems Engineering
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• v.42 no.3
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• pp.116-130
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• 2019

This study investigates passenger-authored online reviews of airline services using social network analysis to compare the differences in customer perceptions between full service carriers (FSCs) and low cost carriers (LCCs). While deriving words with high frequency and weight matrix based on the text analysis for FSCs and LCCs respectively, we analyze the semantic network (betweenness centrality, eigenvector centrality, degree centrality) to compare the degree of connection between words in online reviews of each airline types using the social network analysis. Then we compare the words with high frequency and the connection degree to gauge their influences in the network. Moreover, we group eight clusters for FSCs and LCCs using the convergence of iterated correlations (CONCOR) analysis. Using the resultant clusters, we match the clusters to dimensions of two types of service quality models ($Gr{\ddot{o}}nroos$, Brady & Cronin (B&C)) to compare the airline service quality and determine which model fits better. From the semantic network analysis, FSCs are mainly related to inflight service words and LCCs are primarily related to the ground service words. The CONCOR analysis reveals that FSCs are mainly related to the dimension of outcome quality in $Gr{\ddot{o}}nroos$ model, but evenly distributed to the dimensions in B&C model. On the other hand, LCCs are primarily related to the dimensions of process quality in both $Gr{\ddot{o}}nroos$ and B&C models. From the CONCOR analysis, we also observe that B&C model fits better than $Gr{\ddot{o}}nroos$ model for the airline service because the former model can capture passenger perceptions more specifically than the latter model can.

• Journal of Contemporary Eastern Asia
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• v.23 no.1
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• pp.18-34
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• 2024

In what was labeled the "nut rage" incident, the vice president of Korean Air, Hyun-Ah Cho (Heather Cho), demonstrated behavior that exemplifies corporate transgression and deviation from societal moral standards toward a flight attendant aboard a flight. Such behavior instigated the public to express negative sentiment on various social media platforms. This study investigates word-of-mouth network on YouTube in response to the crisis, patterns of co-commenting activities across selected YouTube videos, as well as public responses to the incident by employing social and semantic network analysis. A total of 512 YouTube videos featuring the crisis from December 8, 2014 through November 11, 2018, and 52,772 public comments to the videos were collected. The central videos in the network successfully attracted the public's attention and engagements. The results suggest that the video network was decentralized, with multiple videos acting as hubs in the network. The public commented on various videos instead of focusing on a few. The contents of influential videos uploaded by popular news organizations revealed not only Cho's behaviors related to the nut rage crisis but also unrelated illegal behaviors and the moral violations committed by the family members of Korean Air. The public attached derogatory remarks to Cho and her family, and the comments also addressed ethical concerns, management issues of the company, and boycott intentions. The results imply that adverse public reaction was related to the long-standing problem caused by family ownership and governance in large Korean corporations. This Korean Air scandal illustrates backlash toward a leadership breakdown by the family business conglomerate prevalent in the Korean society. This study provides insights for effective handling of similar crises.

• Culinary science and hospitality research
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• v.23 no.6
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• pp.1-11
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• 2017

The purpose of this study was to compare the cruise tours between China and U.S.A. through the semantic network analysis of big data by collecting online data with SCTM (Smart crawling & Text mining), a data collecting and processing program. The data analysis period was from January $1^{st}$, 2015 to August $15^{th}$, 2017, meanwhile, "cruise tour, china", "cruise tour, usa" were conducted to be as keywords to collet related data and packaged Netdraw along with UCINET 6.0 were utilized for data analysis. Currently, Chinese cruisers concern on the cruising destinations while American cruisers pay more attention on the onboard experience and cruising expenditure. After performing CONCOR (convergence of iterated correlation) analysis, for Chinese cruise tour, there were three clusters created with domestic destinations, international destinations and hospitality tourism. As for American cruise tour, four groups have been segmented with cruise expenditure, onboard experience, cruise brand and destinations. Since the cruise tourism of America was greatly developed, this study also was supposed to provide significant and social network-oriented suggestions for Chinese cruise tourism.

• Journal of the Korean Society of Earth Science Education
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• v.9 no.1
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• pp.65-87
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• 2016

The purpose of this study is to examine Korean journals related to science education in order to analyze research trends into Nature of science in Korea. The subject of the study is the level of Korean Citation Index (KCI-listed, KCI listing candidates), that can be searched by the key phrase, "Nature of science" in Korean language through the RISS service. In this study, the Descriptive Statistical Analysis Method is utilized to discover the number of research articles, classifying them by year and by journal. Also, the Sementic Network Analysis was conducted to Word Cloud Analysis the frequency of key words, Centrality Analysis, co-occurrence and Cluster Dendrogram Analysis throughout a variety of research articles. The results show that 91 research papers were published in 25 journals from 1991 to 2015. Specifically, the 2 major journals published more than 50% of the total papers. In relation to research fields., In addition, key phrases, such as 'Analysis', 'recognition', 'lessons', 'science textbook', 'History of Science' and 'influence' are the most frequently used among the research studies. Finally, there are small language networks that appear concurrently as below: [Nature of science - high school student - recognize], [Explicit - lesson - effect], [elementary school - science textbook - analysis]. Research topic have been gradually diversified. However, many studies still put their focus on analysis and research aspects, and there have been little research on the Teaching and learning methods.

• Journal of Korea Multimedia Society
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• v.25 no.11
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• pp.1643-1652
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• 2022

Most of the existing machine reading research has used Recurrent Neural Network (RNN) and Convolutional Neural Network (CNN) algorithms as networks. Among them, RNN was slow in training, and Question Answering Network (QANet) was announced to improve training speed. QANet is a model composed of CNN and self-attention. CNN extracts semantic and syntactic information well from the local corpus, but there is a limit to extracting the corresponding information from the global corpus. Graph Convolutional Networks (GCN) extracts semantic and syntactic information relatively well from the global corpus. In this paper, to take advantage of this strength of GCN, we propose I-QANet, which changed the CNN of QANet to GCN. The proposed model performed 1.2 times faster than the baseline in the Stanford Question Answering Dataset (SQuAD) dataset and showed 0.2% higher performance in Exact Match (EM) and 0.7% higher in F1. Furthermore, in the Korean Question Answering Dataset (KorQuAD) dataset consisting only of Korean, the learning time was 1.1 times faster than the baseline, and the EM and F1 performance were also 0.9% and 0.7% higher, respectively.

• Smart Structures and Systems
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• v.30 no.1
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• pp.17-34
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• 2022

For steel structures, fatigue cracks are critical damage induced by long-term cycle loading and distortion effects. Vision-based crack detection can be a solution to ensure structural integrity and performance by continuous monitoring and non-destructive assessment. A critical issue is to distinguish cracks from other features in captured images which possibly consist of complex backgrounds such as handwritings and marks, which were made to record crack patterns and lengths during periodic visual inspections. This study presents a parametric study on image-based crack identification for orthotropic steel bridge decks using captured images with complicated backgrounds. Firstly, a framework for vision-based crack segmentation using the atrous convolution-based Deeplapv3+ network (ACDN) is designed. Secondly, features on crack images are labeled to build three databanks by consideration of objects in the backgrounds. Thirdly, evaluation metrics computed from the trained ACDN models are utilized to evaluate the effects of obstacles on crack detection results. Finally, various training parameters, including image sizes, hyper-parameters, and the number of training images, are optimized for the ACDN model of crack detection. The result demonstrated that fatigue cracks could be identified by the trained ACDN models, and the accuracy of the crack-detection result was improved by optimizing the training parameters. It enables the applicability of the vision-based technique for early detecting tiny fatigue cracks in steel structures.

• International Journal of Computer Science & Network Security
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• v.22 no.10
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• pp.406-412
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• 2022

Scene classification of very high-resolution (VHR) imagery can attribute semantics to land cover in a variety of domains. Real-world application requirements have not been addressed by conventional techniques for remote sensing image classification. Recent research has demonstrated that deep convolutional neural networks (CNNs) are effective at extracting features due to their strong feature extraction capabilities. In order to improve classification performance, these approaches rely primarily on semantic information. Since the abstract and global semantic information makes it difficult for the network to correctly classify scene images with similar structures and high interclass similarity, it achieves a low classification accuracy. We propose a VHR remote sensing image classification model that uses extracts the global feature from the original VHR image using an EfficientNet-V2L CNN pre-trained to detect similar classes. The image is then classified using a multilayer perceptron (MLP). This method was evaluated using two benchmark remote sensing datasets: the 21-class UC Merced, and the 38-class PatternNet. As compared to other state-of-the-art models, the proposed model significantly improves performance.

• International Journal of Knowledge Content Development & Technology
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• v.12 no.4
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• pp.41-65
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• 2022

This study would understand the overall perception of our society about public libraries, analyzing the texts related to public libraries, utilizing the semantic connection network & sentiment analysis. For this purpose, this study collected data from the last five years with keywords, 'Library' and 'Lifelong Learning Center' from January 1, 2016 through November 30, 2020 through the blogs and cafés of major domestic portal sites. With the collected data, text mining, centrality of keywords, network structure, structural equipotentiality, and sensitivity analyses were conducted. As a result of the analysis, First, 'reading' and 'book' were identified as representative keywords that form the social perception of public libraries. Second, it turned out that there were keywords related to the use of the library and the untact service due to the recent spread of COVID-19. Third, in seeking a plan for the development of public libraries through the keywords drawn to have positive meanings, it is necessary to create continuous services that can form a new image of the library, breaking away from the existing fixed role and image of the library and increase the convenience of use. Fourth, facilities and facilities for library services were recognized from a neutral point of view. Fifth, the spread of infectious diseases, social distancing, and temporary closure and closure of libraries are negatively related to public libraries, and awareness of librarians has been identified as negative keywords.

• Child Health Nursing Research
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• v.29 no.3
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• pp.182-194
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• 2023

Purpose: This study analyzed research trends in infant and toddler rearing behavior among family caregivers over a 10-year period (2010-2021). Methods: Text network analysis and topic modeling were employed on data collected from relevant papers, following the extraction and refinement of semantic morphemes. A semantic-centered network was constructed by extracting words from 2,613 English-language abstracts. Data analysis was performed using NetMiner 4.5.0. Results: Frequency analysis, degree centrality, and eigenvector centrality all revealed the terms ''scale," ''program," and ''education" among the top 10 keywords associated with infant and toddler rearing behaviors among family caregivers. The keywords extracted from the analysis were divided into two clusters through cohesion analysis. Additionally, they were classified into two topic groups using topic modeling: "program and evaluation" (64.37%) and "caregivers' role and competency in child development" (35.63%). Conclusion: The roles and competencies of family caregivers are essential for the development of infants and toddlers. Intervention programs and evaluations are necessary to improve rearing behaviors. Future research should determine the role of nurses in supporting family caregivers. Additionally, it should facilitate the development of nursing strategies and intervention programs to promote positive rearing practices.

• Korea Trade Review
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• v.47 no.3
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• pp.177-190
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• 2022

This study is designed to identify the differences in the types and importance of trade claims at the national level. For analysis data, abstracts of arbitration and court judgments published on the website of the United Nations Commission on International Trade Law are collected and used. The target countries are China and the United States, with 102 cases from China and 59 cases from the United States. By applying topic modeling techniques to the collection decisions of China and the United States, trade claims are categorized, and the importance of each type is identified using the network centrality index derived through semantic network analysis. The analysis results are as follows. First, the main types of trade claims were the same for both the United States and China: product nonconformity, delivery issues, and payments. However, in China, the order of product nonconformity > delivery issues > payments was important, and in the United States, payments > product nonconformity > delivery issues were found to be important. This study is significant in that it presents a strategic trade claim management plan using a quantitative methodology.