• 제목/요약/키워드: satisfaction evaluation

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고령자용 피트니스 압박웨어 착용시의 객관적 인체생리 평가 및 주관적 만족도 평가 (Objective Physiology Evaluation and Subjective Satisfaction Evaluation when Wearing Fitness Compression Wear for the Elderly)

  • 전은진;김희은
    • 한국의류산업학회지
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    • 제25권4호
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    • pp.508-519
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    • 2023
  • Muscle reduction owing to aging causes changes in physical function among the elderly. Fitness compression wear reduces fatigue by compressing the main muscles, expanding blood vessels, and rapidly discharging lactic acid. The effect of clothing pressure when wearing fitness compression wear for the elderly was objectively and subjectively evaluated for six women aged 55-64 years. The evaluation clothes were three types of tops and bottoms, one type of design (A) preferred among the existing compression wear, and two types of design (B and C). The objective evaluation items included clothing pressure, blood flow, surface temperature, and subjective satisfaction. It was found that clothing A had the highest clothing pressure in the straight posture and five fitness movements. Blood flow increased the most when wearing the evaluation clothing. The surface temperature was found to be the highest for clothing C, and subjective satisfaction was found to be the best when wearing evaluation clothing B. If the tensile strength was low and the tensile elongation was high, as in evaluation clothing B, it was recognized as appropriate clothing pressure, and the subject was subjectively satisfied. When manufacturing fitness compression wear in the future, it will be possible to increase users' objective and subjective satisfaction with wearing it, if the incision of the garment were placed at the location of the line of non-extension (LoNE), and appropriate material characteristics are applied.

정보시스템 평가지표 개발에 관한 실증적 연구 : 공공부문을 중심으로 (An Empirical Study on Development of IS Evaluation Indices : In Case of Public Sectors)

  • 정해용;김상훈
    • 한국경영과학회지
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    • 제28권4호
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    • pp.155-189
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    • 2003
  • In this research, the comprehensive evaluation model of IS(information systems) for public sectors is theoretically constructed through reviewing and integrating previous IS evaluation-related research. This model is hypothesized to consist of five sectors(System Sector, User Sector, Organization and Management Sector, Resource Management Sector and Strategic Contribution Sector), ten evaluation items belonging to these five evaluation sectors, and sixty two evaluation indices for these ten evaluation items. The results of empirical analyses to test the validity of the research model show that the evaluation sectors turn out to be the same ones as proposed in the hypothetical model. The evaluation items(System Quality, Information Quality, Service Quality) in System Sector proves to be consistent with the hypothetical model. However, in case of User Sector, two evaluation items(Perceived Usefulness and User Satisfaction) which are included in the hypothetical model are found to be merged into one item(User Satisfaction). And, it is shown that four evaluation items such as the Efficiency of Internal Process, Customer Satisfaction, Organizational Innovation, and the Degree of Informatization competence improvement are included in Organization and Management Sector, differently from the research model in which the items, Organizational innovation and the Degree of Informatization competence improvement, are not divided. As a final result, sixty two evaluation indices that comprise all the evaluation items belonging to five sectors are found to be reduced to fifty seven ones through factor analyses, criterion-related validity tests and reliability analyses.

P2P파일공유에서 신뢰가 고객만족과 재이용의도에 미치는 영향 (The Effects of Trust on Customer Satisfaction and Re-use Intention in P2P File Sharing)

  • 조철호;강병서
    • 품질경영학회지
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    • 제34권2호
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    • pp.33-47
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    • 2006
  • This study was designed to examine the casual relationships among trust evaluation factors, trust, customer satisfaction, and re-use intention in the P2P file sharing service. We applied structural equation model to test the hypotheses and research model. As a result of this study, trust evaluation factors affect trust and customer satisfaction and both of trust and customer satisfaction affect re-use intention respectively and significantly. Also trust affects customer satisfaction significantly. Specifically, trust was empirically confirmed as one of the important factors preceding customer satisfaction and re-use intetion in the P2P file sharing service. Therefore, this study shows that trust is important factor that P2P companies have to emphasize to raise user satisfaction and performance.

주거환경의 감성적 반응과 주거만족도의 상관성 연구 (The Correlation between the Affective Responses and Residents' Satisfaction in Apartment Housing Estates)

  • 정준현;이윤정
    • 한국주거학회:학술대회논문집
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    • 한국주거학회 2003년도 정기총회 및 추계학술대회
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    • pp.313-318
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    • 2003
  • The purpose of this study is to investigate the correlation between the affective responses and residents' satisfaction in apartment housing estates. This study was conducted to empirically identify the effect of physical contents of apartment buildings on the affective response and satisfaction of residents. The area for evaluation was limited to four apartment buildings in Daegu, and the subjects for evaluation were also limited to a group of residents living at the four apartment buildings. SPSSWIN, a statistical program was used for analysis.

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소셜 미디어 감성평가를 활용한 항공사 고객만족도 분석 - 대형항공사와 저비용항공사 비교연구 (Airline Customer Satisfaction Analysis using Social Media Sentiment Evaluation: Full Service Carriers vs. Low Cost Carriers)

  • 이주양;장필식
    • 디지털융복합연구
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    • 제15권6호
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    • pp.189-196
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    • 2017
  • 본 연구의 목적은 소셜 미디어 데이터에 대한 감성평가를 활용하여 대형항공사와 저비용항공사 이용 고객의 만족도를 정량적으로 분석하는 것이다. 이를 위해 2008년에서 2016년까지 대형항공사와 저비용항공사가 언급된 총 77,591개의 트윗을 취합하고 항공사 선택 속성별로 분류하였으며, 고객만족도 분석을 위해 3명의 평가자가 감성 평가를 시행하도록 하였다. 분석결과, 최근 7년 간 고객 만족도는 저비용항공사가 대형항공사보다 통계적으로 유의하게(p<0.001) 높은 것으로 나타났으며, 대형, 저비용항공사 모두 고객만족도가 지속적으로 하락하고 있는 것으로 파악되었다. 또한, 항공사 선택 속성 중 예약과 항공기 운항과 관련된 고객만족도가 낮은 것으로 나타났으며, 대형항공사의 경우, 예약과 기내서비스, 마케팅 측면에서 만족도 저하가 최근 심화되고 있는 것으로 판단된다. 본 연구의 결과는 대형항공사와 저비용항공사의 전반적인 고객만족도 향상을 위한 정량적 데이터로 활용 가능할 것으로 기대된다.

협력학습 기반 수업에서의 동료평가에 대한 수업 만족도 분석 (Analysis of class satisfaction with Peer Evaluation in Collaborative Learning-based classes)

  • 정선경;박남수
    • 융합정보논문지
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    • 제12권3호
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    • pp.158-170
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    • 2022
  • 본 연구의 목적은 협력학습 기반 수업에서의 동료평가에 대한 수업 만족도를 분석하는 것이다. 협력학습 기반 수업에서 동료평가를 위한 수업 절차 설계, 동료평가 유형과 문항 개발, 동료평가 실시, 수업만족도 조사 및 분석하여 교육적 시사점을 도출하고자 하였다. 연구대상은 문제중심학습과 프로젝트 기반 수업으로 선정된 협력학습 기반 수업 참여자를 대상으로 하였다. 협력학습 기반 수업에서의 동료평가에 대한 수업 만족도는 수도권 소재 A대학에서 협력기반 수업 참여자 168명을 대상으로 설문조사를 진행하였다. 연구도구는 동료평가를 위한 협력학습 절차는 팀 구성, 과제 수행 계획, 과제수행, 중간평가, 과제 수행 완료, 발표 및 평가, 자기평가로 설계하였고, 동료평가는 팀내. 팀간 평가로 유형화 하였고, 단계별 동료평가문항을 설계하였다. 동료평가 문항의 내용타당도는 전문가 12인의 CVR로 평정하였다. 연구결과에서 동료평가의 수업만족도는 평균 4.05(SD=.91)로 높게 나타났고 수업의 집중, 수업의 성실성, 자발성, 학습 분위기의 순으로 나타났다. 수업 만족도 수준 차이 검증 결과, 성별과 학년에서는 차이가 나타나지 않았으며, 수업 유형에서는 문제중심학습이 프로젝트기반 학습에 비하여 만족도 수준이 높게 나타났고 통계적으로 유의미하였다. 본 연구의 결과는 고등교육에서의 동료평가 적용 및 확대를 위한 수업설계와 운영의 시사점을 제공하는 데에 의의를 가진다.

소방공무원의 직무만족요소에 의한 공간만족평가 영향에 관한 연구 - 인천지방 소방공무원을 중심으로 - (Influence Factors on Job Satisfaction Factor and Spatial Environments Evaluation of Fire-Fighting Officer - Focused on Fire Officials in Incheon Metropolitan City -)

  • 한명흠
    • 한국실내디자인학회논문집
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    • 제25권6호
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    • pp.61-69
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    • 2016
  • A study on how fire officer's job satisfaction factors influence space satisfaction rates. This article will conduct regression analysis for the study on these three problems. 'What are the factors of fire officer's job satisfaction?', 'Does space satisfaction rates influence job satisfaction rates?', 'Which job satisfaction factor influence space satisfaction rate?' Therefore, variables were set based on the prior study, and before regression analysis was conducted, variables were purified through analysis on primary factor and reliability analysis, and hypothesis test was done via variable calculation. According to the prior study, factors that influence job satisfaction rates are as following; self-regulation of tasks, ethics and responsibility level, relationship with colleagues, job identity. And regression analysis showed that space satisfaction rates do not influence job satisfaction rates. The writer thinks that it's showing that Korean fire officers tend to prioritize colleague relationship and job identity over space improvements. And the factor that influence job satisfaction rates turned out to be the self-regulation of tasks, and the writer estimates that it's reflecting the hierarchical organization culture of current Korean fire officers. Therefore, future Korean fire station design plans need to consider a space plan that provides fire officer's private self-regulation of tasks.

A Study on the POE (Post Occupancy Evaluation) according to the Residential Environment of Mixed-use Apartment Complexes In Seoul

  • Ha, Man Joon
    • 국제초고층학회논문집
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    • 제9권2호
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    • pp.197-212
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    • 2020
  • In this study, POE(Post Occupancy Evaluation) evaluation indexes were selected into six categories through the consideration of theories and prior research. Therefore, qualitative supply can be achieved through POE according to the aspect of residential environment after the quantitative supply of mixed-use apartment complex by the population concentration in Seoul due to industrialization and urbanization. As the evaluation elements, detailed survey contents were selected for livability, convenience, comfort, safety, economy, and sociality. Based on the survey contents, six elements were evaluated and analyzed using Data coding and Likert scale after surveying 12 complexes (Urban areas and non-urban areas) in Seoul. As a result of the study, six categories selected as the POE showed that importance of quality of life and safety was developed in high recognition according to high satisfaction with convenience and safety. Sociality showed the lowest satisfaction in the following order : livability, comfort, economy and sociality. Residents' sense of community, interaction with neighborhood, etc., showed low satisfaction, and it seems that it is necessary to improve and supplement the system for the development of mixed-use apartment complex in the future. The detailed characteristics of livability showed high satisfaction of the living room, the front door and the main room which are main uses of housing, and low satisfaction in storage size. The analysis of convenience is that convenient public transportation was the highest, and educational environment and additional facilities were the lowest, showing the advantages and disadvantages of location characteristics. As a result of the analysis of comfort, satisfaction with the landscape area was low and it seems that green space is needed for the development of mixed-use apartment complex in the future. Lastly, regarding the safety, the satisfaction of the access control, the location of security office, etc. were high, however separation of circulation was low. Therefore, it is necessary to clearly separate the circulation between the residence and other facilities in the mixed-use apartment complex.

자율실습교육에서 스마트폰 동영상을 활용한 자가평가 학습법이 간호술기 수행능력, 자율실습만족도, 학습동기에 미치는 효과: 유치도뇨를 중심으로 (Effects of Self-evaluation using Smartphone Recording on Nursing Students' Competency in Nursing Skills, Satisfaction, and Learning Motivations: Focusing on Foley Catheterization)

  • 장은화;박수현
    • 기본간호학회지
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    • 제24권2호
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    • pp.118-127
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    • 2017
  • Purpose: The purpose of this study was to identify effects of self-evaluation using smartphone recording on competency in nursing skills, satisfaction and learning motivations in nursing students'. The setting was the open laboratory hours. Methods: A quasi-experimental pre/post-test design was conducted in September 2015. The participants were 82 sophomore nursing students from one University. The experimental group did self-evaluation by watching recorded video clips of their performance. The control group did not have any self-evaluation. The primary outcomes were scores from the foley catheterization checklist, scores from a student satisfaction tool, and scores from a learning motivation tool. Data were analyzed using ${\chi}^2$ test, Fisher's exact test, independent t-test, and paired t-test. Results: There was a significant higher mean score in levels of satisfaction by students in the experimental group compared to the control group (t=2.26, p=.027). In addition, improvement in communication skills by the experimental group was significantly higher than improvement in the control group (t=3.96, p<.001). Conclusion: Findings show that self-evaluation using smartphone recordings has positive effects on increasing both communication skills and satisfaction with practice during open laboratory hours. These results indicate that, self-evaluation using smartphone recording is useful as a supplement to traditional open laboratory education.