• 제목/요약/키워드: safety satisfaction

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직장인의 직무만족도 관련요인 분석 - NIOSH의 직무스트레스 모형을 적용하여 - (Factors Related with Job Satisfaction in Workers - Through the Application of NIOSH Job Stress Model -)

  • 김순례;이복임;이종은;이경용;정혜선
    • 지역사회간호학회지
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    • 제14권2호
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    • pp.190-199
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    • 2003
  • This study was conducted to determine the factors affecting job satisfaction in workers by using the Job Stress Model proposed by the National Institute for Occupational Safety and Health (NIOSH). Data were collected from December 1 to December 30, 1999. The subjects were 2,133 workers employed at 155 work sites, who were examined using NIOSH Job Stress questionnaire translated by the Korea Occupational Safety ${\pounds}|$ Health Academy and Occupational Safety ${\pounds}|$ Health Research Institute. SAS/PC program was used for statistical analysis using descriptive analysis. Pearson's correlation coefficient, ANOVA, and Stepwise multiple regression analysis. The results of this study were as follows. 1. According to general characteristics of the subjects, job satisfaction was high in those with less number of children. 2. By work condition, job satisfaction was higher in those who were working in a permanent job position, were working with regular time basis than with shift basis, were working in regular shift hours than in changing shift hours, were working for a short period, and were working less hours and overtime works per week. 3. In terms of physical work environment, job satisfaction was significantly related to 10 physical environmental factors. In other words, job satisfaction was high in workers who were working in an environment with no noise, bright light, temperature adjusted to an appropriate level during summer and winter, humidity adjusted to an appropriate level. well ventilation, clean air, no exposure to hazardous substance during work hour, overall pleasant work environment and not crowded work space. 4. By work-related factors, job satisfaction was high in those with less ambiguity about future job and role, high job control/autonomy, and less workload. On the other hand, job satisfaction was low in those with little utilization of competencies, and much role conflict at work and workload. 5. As for the relationships between job satisfaction and the non-work related factors, job satisfaction was high in workers who were volunteering at different organizations or active in religious activities for 5-10 hours per week. 6. In the relationships between job satisfaction and buffering factors, significantly positive correlations were found between job satisfaction and factors such as support by direct superior, support by peers, and support by spouse, friend and family. 7. There were nine factors that affected job satisfaction in the workers: age, number of children, work hours per week, noise, temperature at the work site during summer, uncomfortable physical environment, role ambiguity, role conflict, ambiguity in job future, work load, no utilization of competencies and social support from direct supervisor. These nine factors accounted for 26% of the total variance in the multiple regression analysis. In conclusion. the following are proposed based on the results of this study. 1. The most important physical environmental factors affecting job satisfaction in workers were noise, role ambiguity, and work load, suggesting a need to develop strategies or programs to manage these factors at work sites. 2. A support system that could promote job satisfaction is needed by emphasizing the roles of occupational health nurses who may be stationed at work sites and manage the factors that could generate job stress. 3. Job satisfaction is one of the three acute responses to stress proposed in NIOSH job stress model (job satisfaction. physical discomfort and industrial accidents). Therefore, further studies need to be conducted on the other two issues.

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고속도로 건설공사 발주자의 안전점검 체계구축 절차에 관한 이해관계자 설문조사 및 분석 (Survey and Analysis of Stakeholder Opinions on the Establishment Procedure of Safety Inspection System for Highway Construction Clients)

  • 박응호;이수동;정기효
    • 대한안전경영과학회지
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    • 제25권4호
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    • pp.57-65
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    • 2023
  • The public safety management guidelines were introduced in 2019 and continue to be dedicated to advancing comprehensive measures for public safety management, with a primary focus on prioritizing the safety and well-being of the public within governmental institutions. To achieve this goal, our previous study developed a establishment procedure of risk assessment-based safety inspection system for public institutions that order construction projects and applied it to highway construction projects to evaluate its effectiveness. To enhance the practicality of the establishment procedure, it is essential to collect and analyze feedback from stakeholders regarding its performance and suitability. This study conducted a survey involving 200 participants who had experience with the establishment procedure, and performed statistical analyses to evaluate its performance and applicability. The survey results indicated that the participants reported a high level of satisfaction (scoring 4 and above on a 5-point Likert scale) in several areas: specialization of safety inspection items for different types of work (with a satisfaction rate of 65%), the evaluation process for safety ratings (64.5%), and their willingness to recommend the procedure to other institutions (75.5%). In the factor analysis with Varimax rotation, two factors emerged: (1) a specialization factor related to safety inspection items, and (2) a grading factor associated with safety evaluation results. Regression analyses of these factors unveiled significant positive relationships with improvements in safety and health performance, including the prevention of fatal accidents, heightened safety responsibility, and raised safety inspection standards. The establishment procedure of safety inspection system developed in our previous study can play a crucial role in reducing accidents resulting in fatalities and injuries at construction sites, ultimately contributing to a safer working environment for all involved parties.

자동차 음성인식 인터랙션의 안전감과 만족도 인식 영향 요인 : 에이전트 퍼소나와 사용자 경험 속성을 중심으로 (Determinants of Safety and Satisfaction with In-Vehicle Voice Interaction : With a Focus of Agent Persona and UX Components)

  • 김지현;이가현;최준호
    • 한국콘텐츠학회논문지
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    • 제18권8호
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    • pp.573-585
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    • 2018
  • 커넥티드카 시스템에서 인공지능 음성인식 인터페이스 기기를 통한 주행 안내 및 엔터테인먼트 서비스가 상용화되고 있다. 이 연구는 차량용 음성 에이전트의 개발사를 IT와 자동차 제조사로 구분하여, 운전자의 안전감과 만족도에 영향을 미치는 에이전트의 퍼소나와 사용자 경험 속성들을 탐색하는 것을 목적으로 하였다. 자동차 시뮬레이터 주행 실험에서, 참가자들은 음성인식 에이전트를 통해 엔터테인먼트와 내비게이션조작 과제를 수행하고 안전감과 만족도를 평가하였다. 회귀분석 결과 안전감에 영향을 미치는 주요 선행요인은 에이전트 제조사의 신뢰도였으며, 퍼소나 요인은 따뜻함과 매력으로 나타났고, UX요인에서는 효율성과 배려로 나타났다. 만족도에서는 선행요인 중 에이전트 제조사의 일치 여부와 운전자 성별이, 퍼소나 속성은 거리감 적음, UX 측면에서는 편리성, 효율성, 사용 용이성, 배려가 유의미한 영향 요인으로 나타났다. 이 연구의 의의와 기여점은 자율주행 환경에서 대화형 VUI를 핵심 인터랙션 모드로 발전시키기 위해 어떤 요인들을 우선해야 할 것인지 선별한 실증적 결과를 제시한 데 있다.

The Implications of X-ray Use in Chuna Manual Therapy from the Viewpoint of Korean Medicine Doctors

  • Kim, Tae Gyu;Gi, Yumi;Yang, Kyu Jin;Lee, Ki-Beom;Jo, Hooin;Choi, Jongho;Lee, Yoon Jae;Lee, Sanghun;Ha, In-Hyuk
    • Journal of Acupuncture Research
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    • 제35권3호
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    • pp.108-114
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    • 2018
  • Background: The purpose of this survey study was to understand how utilization of X-rays as an adjunct to Chuna manual therapy (CT) supports treatment, as assessed by Korean medicine doctors (KMDs). Methods: A survey was emailed to all 18,289 members of the Association of Korean Oriental Medicine (AKOM)to determine the implications of X-ray use in CT. Surveys were collected from September 22, 2017 to October 15, 2017. Results: Of the 18,289 KMDs 562 completed the survey. The implications of a radiological diagnosis (X-ray) with CT was assessed using 5 items in a questionnaire: time to diagnosis, accuracy of treatment, patient comprehension and satisfaction, CT effect, and safety of CT. Survey participants identified improvement in patient comprehension and satisfaction as the most important factor for X-ray use with CT, followed by increased safety of CT. From the determinant factors for selection of CT intensity and specific techniques, severity of clinical symptoms was shown to be the most influential factor. Degenerative changes of the spine and degree of spinal malposition were also reported to be highly influential. Conclusion: The KMDs' that participated in this study indicated that utilization of X-rays in conjunction with CT administration improved patient comprehension and satisfaction, and CT safety. Installation of radiological equipment in Korean medicine clinics where CT is provided may increase safety and patients' satisfaction.

교육전담간호사 제도 시범사업 적용에 따른 일 의료기관에서의 성과 (Application and Evaluation of the Pilot Program for the Education Nurse System in a Medical Institution)

  • 심원희;박지선;임효민;김은혜;김진현
    • 임상간호연구
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    • 제28권3호
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    • pp.242-250
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    • 2022
  • Purpose: This study was conducted to evaluate the performance following the application of the pilot program for the education nurse system of the Ministry of Health and Welfare in a medical institution. Methods: This study was employed a non-homogeneous comparative group design by comparing new nurses who entered the medical institution after the pilot project from December 2019 to April 2020 with new nurses who entered before the pilot project during the same period. Satisfaction, academic achievement, job adaptation, personal turnover within one year, and patient safety incident rate were investigated as performance indicators. Results: After the pilot project, the overall satisfaction among new nurses, preceptors, and fellow nurses increased, but there were no significant changes in academic achievement and job adaptation in new nurses. The personal turnover rate decreased from 15.6% to 9.1%, and the patient safety incident rate also decreased from 26.3% to 15.7%. Also, the preceptor overtime also decreased from 3.67 to 0.66 hours. Conclusion: The performance of the pilot project for the education nurse system was related to improvements in satisfaction, turnover rate of new nurses, patient safety incident rate, and preceptor overtime. Above all long-term monitoring of each performance indicator is necessary through the continuation of the education nurse system of the Ministry of Health and Welfare.

도서관이 삶의 질에 미치는 영향의 측정에 관한 연구 (A Study on the Measurement of the Influence of Libraries on the Quality of Life)

  • 노영희
    • 한국도서관정보학회지
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    • 제50권4호
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    • pp.101-135
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    • 2019
  • 본 연구에서는 도서관에서 제공하는 서비스 만족도가 소득고용, 교육, 문화여가, 가족공동체, 시민참여, 안전환경, 주관적 만족도로 구성되는 삶의 질에 영향을 미치는지를 파악하고자 하였다. 이를 위해 공공도서관 이용자들을 대상으로 설문을 수행하였으며, 측정도구의 정규분포 정도(왜도와 첨도)와 타당성 및 신뢰도 검증을 하였다. 첫째, 도서관 서비스 만족도가 소득 및 고용 부분의 삶의 질에 부분적으로 유의미한 영향을 미치는 것으로 나타났다. 둘째, 도서관 서비스 만족도는 삶의 질 중 교육부분에 부분적으로 유의미한 영향을 미치는 것으로 나타났다. 셋째, 도서관에 대한 종합적인 만족도는 삶의 질 중 문화/여가/건강 등에 대한 만족도에 영향을 미치는 것으로 나타났다. 넷째, 도서관의 프로그램서비스, 종합적 부분에 대한 만족도가 높을수록 가족·공동체 만족도 역시 높은 것으로 나타났다. 다섯째, 도서관의 프로그램서비스와 종합적 부분이 높아질수록 시민참여는 증가하는 것으로 나타났다. 여섯째, 도서관의 프로그램서비스에 대한 만족도가 증가할수록 안전/환경에 대한 만족도 역시 높아지는 것으로 나타났다. 마지막으로 도서관의 공간/장소서비스와 도서관에 대한 종합적인 만족도가 높을수록 주관적 만족도는 증가하는 것으로 나타났다. 이러한 연구결과는 도서관에 대한 각종 지원을 통해 국민의 삶의 질 및 만족도를 향상시킬 수 있음을 시사하고 있다.

기술사용이 근로환경과 근로자 건강에 미치는 영향력에 대한 연구 (Study on the Impact of use of Technology on Work Environment and the Health of Workers)

  • 김영선;이경용;진주현;김기식
    • 한국안전학회지
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    • 제29권5호
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    • pp.146-153
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    • 2014
  • This study looks at the impact of psychological and physical factors of the working conditions on the health of workers depending on whether technology is used by such workers. The data used for the study is the third work environment survey. Out of 50,032 respondents, a total of 29,711 paid workers were used as analysis subjects. Although it was anticipated that the use of technology was a factor that hindered job autonomy and teamwork autonomy. However, the analysis results showed low levels of job autonomy and teamwork autonomy in the group that did not use technology. The study assumes a regression analysis model about work environment and work organizational practices of workspaces that have an impact on musculoskeletal complaints, stress symptoms and level of work satisfaction by controlling the social demographic variable that represents the level of individual sensitivity. As a result of the study, ergonomic risk had a significant effect on both groups that did or did not use technology with respect to stress symptoms, musculoskeletal complaints and level of work satisfaction. In particular, as workspace practices and work environment had an effect on the development of musculoskeletal complaints in the group that used machines, there is a need to improve such situation. The autonomous team work or level of job autonomy within the group that used technology may act as a risk factor to the health and welfare of workers. However, because it may also act as a buffer factor, there is a need for a change to reduce stress symptoms and increase the level of work satisfaction by improving autonomous team work and the level of job autonomy.

도시철도의 서비스품질이 고객만족도와 재이용의도에 미치는 영향 분석 (Study on the Effect of Service Quality on Customer Satisfaction and Revisit Intent in the Urban Railway)

  • 김흥철
    • 대한교통학회지
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    • 제34권1호
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    • pp.55-67
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    • 2016
  • 이 연구의 목적은 도시철도의 서비스품질과 고객만족도, 재이용의도 간 상관관계와 인과관계를 분석하는 것이다. 구조방정식모형(SEM)을 설정한 후 그것을 분석하기 위하여 SPSS 21.0과 AMOS 21.0을 사용하였다. 분석의 결과 대부분 모형의 적합도를 만족시켰다: 서비스품질의 신뢰성과 편리성, 안전성은 고객만족도에 유의한 정(+)의 영향을 미쳤고(p<.05), 유형성(-.187)과 응대성(-.103)은 고객만족도에 영향력의 크기와는 관련이 없는 것으로 분석되었다(p>.05). 그리고 고객만족도는 재방문의도에 유의한 정(+)의 영향을 미치는 것으로 분석되었다(p<.001). 고객만족도에 영향을 주는 중요도의 서비스품질의 우선순위는 신뢰성, 편리성, 안전성, 응대성, 유형성 순으로 나타났다. 이 연구의 결과는 향후 만성적인 적자로 허덕이고 있는 도시철도(경전철포함) 운영기관에게 고객맞춤형 서비스품질을 제공토록 하여 고객만족도 향상과 수익창출 위한 중장기 경영계획과 경영전략의 초석을 제공할 것이다.