• 한국융합학회논문지
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• 제10권8호
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• pp.245-253
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• 2019

한국의 해양 라이프가드들은 아직 장애인을 위한 구조 및 안전 관리를 수행할 준비가 되어있지 않다. 더욱이 대부분의 라이프가드 훈련들이 장애인 구조에 관한 정보 혹은 훈련이 제공되지 않고 있다. 본 연구의 목적은 문헌 검토를 실시하여 장애인을 위한 해양 라이프가드, 수상 안전관리와 관련하여 주요 이슈와 문제점을 찾아내는 데 있다. 데이터베이스(e.g., CINAHL Plus with Full Text, ERIC, MEDLINE, SPORTDiscus with Full Text)를 사용하여 연구논문과 해양안전과 관련한 국가/민간단체들의 문서들을 검색하였다. 사용된 검색어 혹은 키워드는 물 안전, 구조 요원, 익사 방지 등이 있었다. 주요 이슈를 파악하기 위해 수집된 문서내용을 분석(내용 분석법)을 실시하였다. 결과는 내용분석결과를 토대로 장애인 구조(rescue), 익사방지 및 수상안전과 관련된 중요한 다섯 가지 이슈들을 도출할 수 있었다.

• 한국게임학회 논문지
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• 제18권6호
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• pp.69-82
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• 2018

최근 들어 VR 산업의 성장을 위한 양질의 VR 콘텐츠에 대한 필요성이 꾸준히 제기되고 있다. 이에 본 연구는 VR 콘텐츠 중에서 가장 큰 주목을 받고 있는 VR 게임의 사용자의 관심요소에 대해 연구하였다. 연구 수행을 위해 스팀(STEAM)의 사용자 리뷰 데이터를 활용하였고 리뷰 데이터에 텍스트마이닝과 네트워크 분석을 적용한 결과 VR 게임 사용자의 관심요소는 '현존감', '1인칭 시점 게임', '청각적 요소', '상호작용' 으로 확인되었다. 본 연구는 양질의 VR 게임 개발을 위한 사용자 관점의 연구를 수행하고 사용자 관점의 연구를 리뷰을 통해 시도한 초기 연구라는 것에 대해 그 의의가 있다.

• Human Ecology Research
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• 제59권1호
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• pp.23-43
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• 2021

This study looked through the text mining analysis to check the status of the virtual assistant service, and explore the needs of consumers, and present consumer-oriented directions. Trendup 4.0 was used to analyze the keywords of AI services in Online News and social media from 2016 to 2020. The R program was used to collect consumer comment data and implement Topic Modeling analysis. According to the analysis, the number of mentions of AI services in mass media and social media has steadily increased. The Sentimental Analysis showed consumers were feeling positive about AI services in terms of useful and convenient functional and emotional aspects such as pleasure and interest. However, consumers were also experiencing complexity and difficulty with AI services and had concerns and fears about the use of AI services in the early stages of their introduction. The results of the consumer review analysis showed that there were topics(Technical Requirements) related to technology and the access process for the AI services to be provided, and topics (Consumer Request) expressed negative feelings about AI services, and topics(Consumer Life Support Area) about specific functions in the use of AI services. Text mining analysis enable this study to confirm consumer expectations or concerns about AI service, and to examine areas of service support that consumers experienced. The review data on each platform also revealed that the potential needs of consumers could be met by expanding the scope of support services and applying platform-specific strengths to provide differentiated services.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제16권3호
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• pp.986-1005
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• 2022

Text steganography is one of the most imminent and promising research interests in the information security field. With the unprecedented success of the neural network and natural language processing (NLP), the last years have seen a surge of research on generative linguistic steganography (GLS). This paper provides a thorough and comprehensive review to summarize the existing key contributions, and creates a novel taxonomy for GLS according to NLP techniques and steganographic encoding algorithm, then summarizes the characteristics of generative linguistic steganographic methods properly to analyze the relationship and difference between each type of them. Meanwhile, this paper also comprehensively introduces and analyzes several evaluation metrics to evaluate the performance of GLS from diverse perspective. Finally, this paper concludes the future research work, which is more conducive to the follow-up research and innovation of researchers.

• 한국IT서비스학회지
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• 제16권4호
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• pp.161-176
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• 2017

Recently, most of the users can easily get access to a variety of information sources about companies, products, and services through online channels. Therefore, the online user evaluations are becoming the most powerful tool to generate word of mouth. The user's evaluation is provided in two forms, quantitative rating and review text. The rating is then divided into an overall rating and a detailed rating according to various evaluation criteria. However, since it is a burden for the reviewer to complete all required ratings for each evaluation criteria, so most of the sites requested only mandatory inputs for overall rating and optional inputs for other evaluation criteria. In fact, many users input only the ratings for some of the evaluation criteria and the percentage of missed ratings for each criteria is about 40%. As these missed ratings are the missing values in each criteria, the simple average calculation by ignoring the average 40% of the missed ratings can sufficiently distort the actual phenomenon. Therefore, in this study, we propose a methodology to predict the rating for the missed values of each criteria by analyzing user's evaluation information included the overall rating and text review for each criteria. The experiments were conducted on 207,968 evaluations collected from the actual hotel evaluation site. As a result, it was confirmed that the prediction accuracy of the detailed criteria ratings by the proposed methodology was much higher than the existing average-based method.

• 한국IT서비스학회지
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• 제21권4호
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• pp.75-90
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• 2022

From the past to the present, reviews have had much influence on consumers' purchasing decisions. Companies are making various efforts, such as introducing a review incentive system to increase the number of reviews. Recently, as various types of reviews can be left, reviews have begun to be recognized as interesting new content. This way, reviews have become essential in creating loyal customers. Therefore, research and utilization of reviews are being actively conducted. Some studies analyze reviews to discover customers' needs, studies that upgrade recommendation systems using reviews, and studies that analyze consumers' emotions and attitudes through reviews. However, research that predicts the future using reviews is insufficient. This study used a dataset consisting of two reviews written in pairs with differences in usage periods. In this study, the direction of consumer product evaluation is predicted using KoBERT, which shows excellent performance in Text Deep Learning. We used 7,233 reviews collected to demonstrate the excellence of the proposed model. As a result, the proposed model using the review text and the star rating showed excellent performance compared to the baseline that follows the majority voting.

• 한국게임학회 논문지
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• 제22권1호
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• pp.87-98
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• 2022

4차 산업혁명 관련 기술의 발전과 비대면 서비스 수요 증가로 VR 게임이 주목받고 있다. 본 연구는 VR 게임의 리뷰 데이터를 온라인 게임 플랫폼 스팀(STEAM)에서 수집하고 텍스트 마이닝과 워드 클라우드 분석을 적용해 시대별 트렌드를 분석했다. 연구 결과, 프레즌스와 FPS는 시기와 상관 없이 VR 게임의 특징으로 나타났고, 2016~2017년은 체험과 지각된 비용, 2018~2019년은 FPS와 리듬게임의 수요 증가, 2020~2021년은 스토리와 몰입감이 주요 트렌드로 나타났다. 본 연구는 VR 게임 사용자들이 관심을 보이는 키워드를 시기별로 파악해 VR게임 저변 확대에 기여하고자 한다.

• Industrial Engineering and Management Systems
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• 제11권1호
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• pp.87-93
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• 2012

This paper discusses a new weighting method for text analyzing from the view point of supervised learning. The term frequency and inverse term frequency measure (tf-idf measure) is famous weighting method for information retrieval, and this method can be used for text analyzing either. However, it is an experimental weighting method for information retrieval whose effectiveness is not clarified from the theoretical viewpoints. Therefore, other effective weighting measure may be obtained for document classification problems. In this study, we propose the optimal weighting method for document classification problems from the view point of supervised learning. The proposed measure is more suitable for the text classification problem as used training data than the tf-idf measure. The effectiveness of our proposal is clarified by simulation experiments for the text classification problems of newspaper article and the customer review which is posted on the web site.

• 지능정보연구
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• 제29권4호
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• pp.309-323
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• 2023

온라인 리뷰의 역할이 중요해짐에 따라 유용한 리뷰를 선별하기 위해 많은 연구들이 이루어져 왔다. 유용한 리뷰는 고객들이 유용하다고 인지하는 리뷰이며, 평점, 리뷰길이, 리뷰내용 등에 영향을 받는 것으로 많은 연구에서 검증되었다. 유용한 리뷰는 소비자들의 투표에 의한 '좋아요' 수에 의해 결정되며 유용성 투표가 많을수록 소비자의 구매의사결정에 중요한 영향을 미치는 것으로 간주된다. 그러나 최근에 작성되어 많은 고객들에게 노출되지 않은 리뷰는 상대적으로 '좋아요' 수가 적을 수 있으며, 투표에 응하지 않아 '좋아요' 수가 없을 수도 있다. 따라서 유용한 리뷰를 판단하기 위해 '좋아요' 수에 의존하기 보다는 리뷰 내용을 기반으로 유용한 리뷰를 분류하고자 한다. 리뷰의 텍스트는 리뷰 유용성에 가장 큰 영향을 미치는 요인으로, 토픽 모델링, 감정분석 등 텍스트 마이닝 기법을 적용하여 리뷰 텍스트에 포함된 콘텐츠와 감정의 영향을 다양하게 분석하고 있다. 본 연구에서는 글로벌 영화정보 사이트인 IMDb의 영화리뷰를 활용하여 리뷰 콘텐츠 기반의 리뷰 유용성 예측모형을 제안한다. 설명가능한 그래프 신경망인 GNN(Graph Neural Network)을 적용하여 리뷰 유용성 예측모형을 구축하고, 설명가능한 인공지능을 통해 예측모형의 한계인 모형의 해석에 대한 문제를 해결한다. 설명가능한 그래프 신경망은 리뷰들 간의 연결관계도 확인할 수 있어 유용한 리뷰 또는 유용하지 않은 리뷰에 대해 보다 신뢰할 수 있는 정보를 제공할 수 있을 것이라 기대한다.

• 한국정보시스템학회지:정보시스템연구
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• 제29권4호
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• pp.137-151
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• 2020

Purpose Domestic asset management fintech companies are expected to grow by leaps and bounds along with the implementation of the "Data bills." Contrary to the market fever, however, academic research is insufficient. Therefore, we want to analyze user reviews of asset management fintech companies that are expected to grow significantly in the future to derive strengths and complementary points of services that have been provided, and analyze key elements of asset management fintech companies. Design/methodology/approach To analyze large amounts of review text data, this study applied text mining techniques. Bank Salad and Toss, domestic asset management application services, were selected for the study. To get the data, app reviews were crawled in the online app store and preprocessed using natural language processing techniques. Topic Modeling and Aspect-Sentiment Analysis were used as analysis methods. Findings According to the analysis results, this study was able to derive the elements that asset management fintech companies should have. As a result of Topic Modeling, 7 topics were derived from Bank Salad and Toss respectively. As a result, topics related to function and usage and topics on stability and marketing were extracted. Sentiment Analysis showed that users responded positively to function-related topics, but negatively to usage-related topics and stability topics. Through this, we were able to extract the key elements needed for asset management fintech companies.