• Journal of the Korea Safety Management & Science
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• v.11 no.2
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• pp.159-165
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• 2009

Through the understanding of the change of productivity and the ability of error recovery according to aging and the assessment and analysis of them, we may take this research to contribute to make a design for the road-map to help set up the policy of employment for old generation. For this we have taken an experiment of the coordination tester for 100 person who are chosen randomly and analysed the collected data using SAS, which is one of widely used statistical analysis packages. The main results are as follow: $\circledcirc$ The result of regression between the working speed and the length of the correction of error shows independence. (pr>0.2029). $\circledcirc$ The regression between age and working speed is statistically significant. (pr<0.0001) $\circledcirc$ The relation between age and the length of the correction of error is not significant. (pr>0.9123).

• Journal of the Korean Institute of Educational Facilities
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• v.22 no.5
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• pp.11-22
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• 2015

The purpose of this study is to suggest prevention policy by analyzing accident cases related with school facilities. The results of study are as follows: First, policy enforcement that follows disaster management process such as prevention, preparation, response and recovery is required for school safety policy. Second, in order to proceed with the effective safety policy through collection, analysis, interpretation of data and result monitoring against accident case, the systematic safety infrastructure such as injury surveillance system and the composition of policy consultative group among safety organizations should be established. Third, the school facilities should be installed and managed according to the safety design. Fourth, the systematic education is needed to done for the managers who are concerned with safety regarding the establishment of safety management plan for each school. Fifth, the evaluation and feedback system is required for the results of proceeding with safety policy.

• Journal of the Korea Convergence Society
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• v.13 no.5
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• pp.531-539
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• 2022

The government enforced policies such as social distancing and limiting business hours to prevent the spread of COVID-19. However, the impact of the long-term COVID-19 pandemic is causing more serious difficulties for small business owners. The government intended to relieve the business management pressure for small business owners by drawing up the COVID-19 emergency disaster relief funds. The funds provided temporary support for the small business owners, but the prolonged pandemic worsened the business management difficulties. Therefore, this study will apply fixes that fail and shifting the burden archetypes from the system archetype of system thinking for the exploratory deduction of policy measures as the policy leverage to effectively enhance the recovery of small business owners. In response to the situation, emergency financial aid for small business owners and support that can enhance the self-sustaining powers are required to heighten the recovery of small business owners.

• Journal of Digital Convergence
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• v.13 no.1
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• pp.163-176
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• 2015

The purpose of this research is to find out the service quality dimensions and detailed elements of a call center, and to study what relationship the service quality dimensions have with service recovery and customer royalty. This research set up the hypothesis and the research model to verify the relationship between the call center service quality and the service quality customer royalty for 139 people surveyed who experienced dissatisfactions. The result of the hypothesis verification shows that it has an influence on the counselors' service quality and service recovery processes of 3 call centers. The service recovery has en influence on the customer royalty. The result quality as a result remained for a customer after counseling can be called the ultimate purpose of using the call center for a customer, and the research shows that it has the largest influence on the service recovery of 3 dimensions of the call center service quality. In the relationship between the service recovery and the customer royalty, the service recovery has a meaningful influence on the customer royalty.

• International conference on construction engineering and project management
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• 2022.06a
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• pp.923-928
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• 2022

Wildfire disasters in the United States impact lives and livelihoods by destroying private homes, businesses, community facilities, and infrastructure. Disaster victims suffer from damaged houses, inadequate shelters, inoperable civil infrastructure, and homelessness coupled with long-term recovery and reconstruction processes. Cities and their neighboring communities require an enormous commitment for a full recovery for as long as disaster recovery processes last. State, county, and municipal governments inherently have the responsibility to establish and provide governance and public services for the benefit and well being of community members. Municipal governments' comprehensive and emergency response plans are the artifacts of planning efforts that guide accomplishing those duties. Typically these plans include preparation and response to natural disasters, including wildfires. The standard wildfire planning includes and outlines (1) a wildfire hazard assessment, (2) response approaches to prevent human injury and minimize damage to physical property, and (3) near- and long-term recovery and reconstruction efforts. There is often a high level of detail in the assessment section, but the level of detail and specificity significantly lessons to general approaches in the long-term recovery subsection. This paper aims to document the extent of wildfire preparedness at the county level in general, focusing on the long-term recovery subsections of municipal plans. Based on the identified challenges, the researchers provide recommendations for better longer-term recovery and reconstruction opportunities: 1) building permit requirements, 2) exploration of the use of modular construction, 3) address through relief from legislative requirements, and 4) early, simple, funding, and the aid application process.

• Journal of the Korean Society of Environmental Restoration Technology
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• v.16 no.6
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• pp.31-48
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• 2013

South Korea had encouraged farmers to breed bear to increase farmer's income since 1981. Currently farmers breed over thousand number of bears, however but the policy measures for breeding bears is expected to conflict the main stream of bear conservation due to South Korea belong to the member of CITES, which categorizes and manages bears under Wild Fauna and Flora Protection Act. Government needs to establish a special law containg the win-win relief strategy not only for farmers of breeding bears, but international corresponding policy. So, we have reviewed the domestic status and international trends on breeding bears, and suggest the alternative strategies of the policy such as a bear park, a bear village, use of species recovery center, use of a preservation organization. This policy should be accompanied with more detailed fact analysis, management agency, well equipped welfare facility and financial preparation for proper management of breeding bears against changing international trends on wildlife conservation.

• Journal of Information Science Theory and Practice
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• v.3 no.1
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• pp.50-65
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• 2015

Recently US/EU governments are utilizing nanotechnology as a key catalyst to support national innovation policies with economic recovery goals. US/EU nano policies have been serving as a global model to various countries, including Korea. So the authors initially seek to understand US/EU national innovation policy interconnections, and then find the role of nanotechnology development within. To strengthen national policy coherence, nanotechnology development strategies are under evolution as an innovation catalyst for promoting commercialization. To strategically support nano commercialization, EHS (Environmental, Health, Safety) and informatics are invested as priority fields to strengthen social acceptance and sustainability of nano enabled products. The current study explores US/EU national innovation policies including nano commercialization, EHS, and Informatics. Then obtained results are utilized to analyze weaknesses of Korean innovation systems of connecting creative economy and nanotechnology development policies. Then ongoing improvements are summarized focusing on EHS and informatics, which are currently prominent issues in international nanotechnology development.

• Journal of Institute of Control, Robotics and Systems
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• v.5 no.5
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• pp.614-621
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• 1999

In this paper, the analytical appproaches are presented for jointly determining the profit-miximizing configuration of the fault-tolerance real time modular cell manufacturing system. The transient(time-dependent) analysis of Markovian models is firstly applied to modular cell manufacturing system from a performability viewpoint whose modeling advantage lies in its ability to express the performance that truly matters - the user's perception of it - as well as various performance measures compositely in the context of application. The modular cells are modeled with hybrid decomposition method and then availability measures such as instantaneous availability, interval availability, expected cumulative operational time are evaluated as special cases of performability. In addition to this evaluation, sensitivity analysis of the entire manufacturing system as well as each machining cell is performed, from which the time of a major repair policy and the optimal configuration among the alternative configurations of the system can be determined. Secondly, the recovery policies from the machine failures by computing the minimal number of redundant machines and also from the task failures by computing the minimum number of tasks equipped with detection schemes of task failure and reworked upon failure detection, to meet the timing requirements are optimized. Some numerical examples are presented to demonstrate the effectiveness of the work.

• Journal of Digital Convergence
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• v.11 no.2
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• pp.115-125
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• 2013

Unexpected consumer dissatisfaction emerges through rapid growth and expansion of on-line shopping channel. This research focused on the fashion online retail channels' negative aspect caused by service failure which possibly disappointed consumers. We also tried to seek for appropriate service recovery types based on frequently offered recovery types on-line. Data from college students were analyzed. Results indicate that fitting problem, insufficient information, product defect, inventory problem and slow delivery were the main service failure types in apparel e-shopping. Regression analysis identified that among these types, insufficient information, product defect, and slow delivery had significant influence on channel satisfaction after post recovery effort. Results also confirmed significant relationships between channel satisfaction and channel switching. Consumers perceived benefit level causes overall channel satisfaction level to rise while perceived risk leads to lower level of channel satisfaction. Choosing desirable service recovery activities in each service failure situations is necessary in order to raise consumer's channel satisfaction in online apparel shopping.

• Journal of Digital Convergence
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• v.11 no.12
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• pp.639-647
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• 2013

This paper is a methodological research aimed at developing a mental disorder recovery scale (MDRS) and testing its validity and reliability. After three sessions of factor analysis, a total of three factors using an Eigen value of 1.0 or more were drawn. The explanatory power was found to be 58.1%. All the items met the criteria for communality and factor loading with no item removed, and, ultimately, 25 items were selected. Criterion-related validity test showed that Pearson's correlation coefficient was significant at .71 (p<.01) with significant correlation with each factor (p<.01). The reliability test showed that Cronbach's ${\alpha}$ coefficient was .95 and that Cronbach's ${\alpha}$ coefficient for each factor ranged from .87 to .93. MDRS, which was developed in this study and possessing 3 factors and 25 items, had both its validity and reliability confirmed; therefore, the developed scale would be useful to evaluate the recovery of individuals with mental disorder.