• Asia Marketing Journal
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• 제17권2호
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• pp.97-125
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• 2015

In this study, we tried to evaluate the relative importance and find out the differences in consumer perceptions regarding service recovery strategies and the service provider in the distribution industry by using AHP (Analytic Hierarchy Process) analysis method. Therefore in this study, we tried to systematize various recovery strategies which were considered very important during service failure process in the distribution industry and analyze the relative importance for each recovery strategy. We set hierarchy composed of four items of monetary, action-oriented, psychological, and assured level as primary selection criteria and a total of 16 items(indemnity, refund, gift, gift certificate, prompt resolution, exchange, manager support, explanation, apology, empathy, acknowledge, kindness, assortment, after service, manage subcontractor, manage employee) as secondary selection criteria. We tried to take one step further from the service sector and study service recovery strategies specialized in distributor services. This study suggests various implications about service recovery strategies of distributors. First, this study can provide practical implications - e.g. service recovery efforts should be applied differently depending on service channels. There is a perceptual difference with respect to the importance of the types of service recovery strategies between service provider and final customer. Second, we can find theoretical implications in terms of identifying the priorities through hierarchy design of new recovery strategies and comparison of each element from the classifications of the current fractional recovery strategies. We hope to help service providers to build more efficient recovery strategy system based on the results of this study.

• 한국자동차공학회논문집
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• 제20권2호
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• pp.21-29
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• 2012

A dual loop waste heat recovery system with Rankine steam cycles for the improvement of fuel efficiency of gasoline vehicles has been investigated. A high temperature loop (HT loop) only recovers the heat of the exhaust gas. A low temperature loop (LT loop) recovers the residual heat from the HT loop, the coolant heat and the remaining exhaust gas heat. The two separate loops are coupled with a heat exchanger. This paper has dealt with a layout of the dual loop system, the review of the working fluids, and the design of the cycle. The design point and the target heat recovery of the HT boiler, a core part of a HT loop, have been presented. The prototype of the HT boiler was evaluated by experiment. For the performance evaluation of the HT boiler, inlet temperature of the HT boiler working fluid was set equal to the temperature degree of sub-cool of $5^{\circ}C$ at the condensing pressure. The exit condition was the degree of super-heat set at $5^{\circ}C$. The characteristics of the HT boiler such as heat recovery and pressure drops of fluids were evaluated with varying flow rates and inlet temperatures of exhaust gas under various evaporating pressure conditions.

• International Journal of Internet, Broadcasting and Communication
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• 제14권4호
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• pp.222-227
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• 2022

The purpose of this study was to investigate changes in heart rate according to recovery methods after circuit weight training exercise. Fourteen men in their twenties were selected as subjects, and three sets of circuit weight training were performed by cycling six sports, and two recovery conditions (dynamic and static) were performed immediately after exercise. Changes in heart rate did not have an interactive effect according to recovery method and time, and both conditions showed significant changes between sets 1 and 2, and between sets 3 and after recovery. In this study, the high heart rate of 2 sets and 3 sets was seen as a result of exercise stimulation, and the low heart rate of 1 set was thought to be due to the decrease in vagus nerve activity rather than the role of catecholamines. On the other hand, the heart rate after 20 minutes of exercise did not show any difference according to the recovery method, which could mean that the recovery process due to the aquatic environment can act more strongly than the process of dynamic recovery and static recovery. It is thought that the characteristics affected the sensory and circulation of the body, and thus the change of the afferent signal and the level of metabolic products generated in the active muscle.

• 대한전기학회논문지:전기기기및에너지변환시스템부문B
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• 제54권4호
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• pp.181-187
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• 2005

This paper describes a load simulator with power-recovery capability, which is based on the voltage source converter-inverter set. The load simulator described in this paper can save the electric energy that should be consumed to test the operation and performance of the distributed generation system and the power quality compensator. The load simulator consists of a converter-inverter set with a DSP controller for system control and PWM pulse generation. The converter operates as a universal load to model the linear load and the non-linear load, while the inverter feed the energy back to the power source with harmonic compensation. The load simulator can be widely used in the lab to test the performance of the distributed generation system and the power quality compensator.

• 전력전자학회:학술대회논문집
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• 전력전자학회 2004년도 추계학술대회 논문집
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• pp.76-80
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• 2004

This paper describes a load simulator with power-recovery capability, which is based on the voltage source converter-inverter set. The load simulator described in this paper can save the electric energy that should be consumed to test the operation and performance of the distributed generation system and the power quality compensator. The load simulator consists of a converter-inverter set with a DSP controller for system control and PWM pulse generation. The converter operates as a universal load to model the linear load and the non-linear load, while the inverter feed the energy back to the power source with harmonic compensation. The load simulator can be widely used in the lab to test the performance of the distributed generation system and the power quality compensator.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제9권12호
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• pp.5103-5115
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• 2015

In radar imaging, a target is usually consisted of a few strong scatterers which are sparsely distributed. In this paper, an improved sparse signal recovery algorithm based on smoothed l₀ (SL0) norm method is proposed to achieve high resolution ISAR imaging with limited pulse numbers. Firstly, one new smoothed function is proposed to approximate the l₀ norm to measure the sparsity. Then a single loop step is used instead of two loop layers in SL0 method which increases the searching density of variable parameter to ensure the recovery accuracy without increasing computation amount, the cost function is undated in every loop for the next loop until the termination is satisfied. Finally, the new set of solution is projected into the feasible set. Simulation results show that the proposed algorithm is superior to the several popular methods both in terms of the reconstruction performance and computation time. Real data ISAR imaging obtained by the proposed algorithm is competitive to several other methods.

• 전력전자학회논문지
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• 제12권6호
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• pp.483-490
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• 2007

본 논문의 목표는 열차의 노선 운행을 모의하여 시뮬레이션 상에서 실제 열차 운행과 똑 같은 실험 결과를 얻을 수 있는 프로그램을 만들어, 이를 이용하여 구동 장치의 특성을 평가하고 에너지 절약에 대한 연구를 하는 것이다. 열차 주행 시뮬레이션은 실제 대전 지하철 노선 데이터를 이용하여 출발역에서부터 네 번째 정차역까지 구현한다. 열차의 구동 에너지를 절약하기 위한 전동기 제어 방식과 발전기의 회생 에너지에 관한 연구를 선택한다. 열차의 추진 장치는 (Space Vector Modulation)SVM - (Direct Torque Control)DTC로 구현된 M-G Set으로 구성하여 열차가 주행 시 전동기에서 소비되는 에너지와 제동 시 발전기에서 발생되는 회생 에너지를 Simplorer 프로그램을 이용하여 시뮬레이션 한다. 시뮬레이션 결과를 통해 열차의 소비 에너지와 회생 에너지를 연구한다.

• 한국소음진동공학회:학술대회논문집
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• 한국소음진동공학회 2007년도 춘계학술대회논문집
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• pp.191-196
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• 2007

With the development of micro electronic circuits and optical equipment, the demand for developing smart munitions with the ability to autonomously search for and attack targets has increased. Since the electronic components within smart munitions are affected by high temperatures, pressure, and impulsive forces upon the combustion of gunpowder, stability and reliability need to be secured for them. Securing those stability and reliability requires soft recovery system which can decelerate smart munitions. A theoretical analysis of flow is performed for the secure recovery of bullets on the basis of Navier-Stokes equation for compressible fluids. The inner pressure on a pressure tube, the speeds of bullets, and the deceleration of munitions are calculated theoretically. Theoretical results are compared with the data from the experiment with soft recovery system set up at the laboratory.

• 한국전기전자재료학회:학술대회논문집
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• 한국전기전자재료학회 2001년도 추계학술대회 논문집 Vol.14 No.1
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• pp.296-299
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• 2001

Data on the oil spill recovery from the water surface by light floating electromagnetic plants using a new magnetic adsorbent are given. The feasibility scope for further oil recovery from such gathered mixtures(oil + adsorbent), reuse of this magnetic adsorbent and its property reclaiming and recycling were shown. The basic conception of the oil spill recovery and efficiency of this method were set forth.

• 한국전기전자재료학회:학술대회논문집
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• 한국전기전자재료학회 2001년도 추계학술대회 논문집
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• pp.296-299
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• 2001

Data on the oil spill recovery from the water surface by light floating electromagnetic plants using a new magnetic adsorbent are given. The feasibility scope for further oil recovery from such gathered mixtures(oil+adsorbent), reuse of this magnetic adsorbent and its properly reclaiming and recycling were shown. The basic conception of the oil spill recovery and efficiency of this method were set forth.