• The Journal of Korean Association of Computer Education
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• v.14 no.4
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• pp.63-70
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• 2011

Recommender systems, which predict and recommend items that may possibly draw users' interests, have been applied in various fields as e-commerce systems are widespread. Collaborative filtering, one of the major methodologies of recommender systems, recommends either items similar to those preferred by the user, or items preferred by the other similar user. Therefore, two problems determine its performance; one is correct estimation of similarity and the other is predicting the real rating of the recommended item. This study addresses the latter problem. Previous studies predict the real rating based on the mean of the ratings, but this study proposes a prediction based on the range of the ratings and investigates its performance through experiments. As a result, it is demonstrated that the proposed method improves the mean absolute error significantly, compared to the previous method.

• Journal of KIISE:Computing Practices and Letters
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• v.16 no.11
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• pp.1116-1120
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• 2010

In this paper we present two refined neighbor selection algorithms for recommender systems and also show how the attributes of the items can be used for higher prediction quality. The refined neighbor selection algorithms adopt the transitivity-based neighbor selection method using virtual neighbors and alternate neighbors, respectively. The experimental results show that the recommender systems with the proposed algorithms outperform other systems and they can overcome the large scale dataset problem as well as the first rater problem without deteriorating prediction quality.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.21 no.4
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• pp.183-188
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• 2021

Collaborative filtering based recommender systems are currently indispensable function of commercial systems in various fields, being a useful service by providing customized products that users will prefer. However, there is a high possibility that the prediction of preferrable products is inaccurate, when the user's rating data are insufficient. In order to overcome this drawback, this study suggests a stepwise method for prediction of product ratings. If the application conditions of the prediction method corresponding to each step are not satisfied, the method of the next step is applied. To evaluate the performance of the proposed method, experiments using a public dataset are conducted. As a result, our method significantly improves prediction and precision performance of collaborative filtering systems employing various conventional similarity measures and outperforms performance of the previous methods for solving rating data sparsity.

• Journal of Intelligence and Information Systems
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• v.18 no.4
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• pp.19-42
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• 2012

Consumer consumption patterns are shifting rapidly as buyers migrate from offline markets to e-commerce routes, such as shopping channels on TV and internet shopping malls. In the offline markets consumers go shopping, see the shopping items, and choose from them. Recently consumers tend towards buying at shopping sites free from time and place. However, as e-commerce markets continue to expand, customers are complaining that it is becoming a bigger hassle to shop online. In the online shopping, shoppers have very limited information on the products. The delivered products can be different from what they have wanted. This case results to purchase cancellation. Because these things happen frequently, they are likely to refer to the consumer reviews and companies should be concerned about consumer's voice. E-commerce is a very important marketing tool for suppliers. It can recommend products to customers and connect them directly with suppliers with just a click of a button. The recommender system is being studied in various ways. Some of the more prominent ones include recommendation based on best-seller and demographics, contents filtering, and collaborative filtering. However, these systems all share two weaknesses : they cannot recommend products to consumers on a personal level, and they cannot recommend products to new consumers with no buying history. To fix these problems, we can use the information which has been collected from the questionnaires about their demographics and preference ratings. But, consumers feel these questionnaires are a burden and are unlikely to provide correct information. This study investigates combining collaborative filtering with the centrality of social network analysis. This centrality measure provides the information to infer the preference of new consumers from the shopping history of existing and previous ones. While the past researches had focused on the existing consumers with similar shopping patterns, this study tried to improve the accuracy of recommendation with all shopping information, which included not only similar shopping patterns but also dissimilar ones. Data used in this study, Movie Lens' data, was made by Group Lens research Project Team at University of Minnesota to recommend movies with a collaborative filtering technique. This data was built from the questionnaires of 943 respondents which gave the information on the preference ratings on 1,684 movies. Total data of 100,000 was organized by time, with initial data of 50,000 being existing customers and the latter 50,000 being new customers. The proposed recommender system consists of three systems : [+] group recommender system, [-] group recommender system, and integrated recommender system. [+] group recommender system looks at customers with similar buying patterns as 'neighbors', whereas [-] group recommender system looks at customers with opposite buying patterns as 'contraries'. Integrated recommender system uses both of the aforementioned recommender systems to recommend movies that both recommender systems pick. The study of three systems allows us to find the most suitable recommender system that will optimize accuracy and customer satisfaction. Our analysis showed that integrated recommender system is the best solution among the three systems studied, followed by [-] group recommended system and [+] group recommender system. This result conforms to the intuition that the accuracy of recommendation can be improved using all the relevant information. We provided contour maps and graphs to easily compare the accuracy of each recommender system. Although we saw improvement on accuracy with the integrated recommender system, we must remember that this research is based on static data with no live customers. In other words, consumers did not see the movies actually recommended from the system. Also, this recommendation system may not work well with products other than movies. Thus, it is important to note that recommendation systems need particular calibration for specific product/customer types.

• Smart Media Journal
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• v.12 no.6
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• pp.35-40
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• 2023

In this study paper, we examine pre-trained language models used in Multi-Goal Conversational Recommender Systems (MG-CRS), comparing and analyzing their performances of various pre-trained language models. Specifically, we investigates the impact of the sizes of language models on the performance of MG-CRS. The study targets three types of language models - of BERT, GPT2, and BART, and measures and compares their accuracy in two tasks of 'type prediction' and 'topic prediction' on the MG-CRS dataset, DuRecDial 2.0. Experimental results show that all models demonstrated excellent performance in the type prediction task, but there were notable provide significant performance differences in performance depending on among the models or based on their sizes in the topic prediction task. Based on these findings, the study provides directions for improving the performance of MG-CRS.

• Information Systems Review
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• v.20 no.3
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• pp.73-92
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• 2018

Many users are uploading their daily life activities on SNS and use hashtags to describe their postings. Hashtag has the advantage of letting users specify categories for their postings, however until now, the users has had to manually input the hashtags which has been very inconvenient for them. Therefore, in order to address this issue, this paper proposes a hashtag recommender system which recommends proper hashtags to users based on their uploaded images on SNS. The proposed system is designed using four analytic structures, which is composed of a camera information-based analysis, an address-based analysis, a location based CF analysis, and an image-based analysis. In order to check whether the proposed system is improved compared to the existing systems in terms of the hashtag recommendation function, we conducted an evaluation with 212 SNS users from fifteen countries. As a result of the evaluation process, the proposed system shows very high accuracy recommendation results compared to the existing hashtag recommender systems.

• Journal of Intelligence and Information Systems
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• v.26 no.1
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• pp.151-166
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• 2020

A recommender system is a system that recommends products or services that best meet the preferences of each customer using statistical or machine learning techniques. Collaborative filtering (CF) is the most commonly used algorithm for implementing recommender systems. However, in most cases, it only uses purchase history or customer ratings, even though customers provide numerous other data that are available. E-commerce customers frequently use a search function to find the products in which they are interested among the vast array of products offered. Such search keyword data may be a very useful information source for modeling customer preferences. However, it is rarely used as a source of information for recommendation systems. In this paper, we propose a novel hybrid CF model based on the Doc2Vec algorithm using search keywords and purchase history data of online shopping mall customers. To validate the applicability of the proposed model, we empirically tested its performance using real-world online shopping mall data from Korea. As the number of recommended products increases, the recommendation performance of the proposed CF (or, hybrid CF based on the customer's search keywords) is improved. On the other hand, the performance of a conventional CF gradually decreased as the number of recommended products increased. As a result, we found that using search keyword data effectively represents customer preferences and might contribute to an improvement in conventional CF recommender systems.

• Knowledge Management Research
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• v.21 no.3
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• pp.27-44
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• 2020

In order to solve the user's information overload problem, recommender systems infer users' preferences and suggest items that match them. The collaborative filtering (CF), the most successful recommendation algorithm, has been improving performance until recently and applied to various business domains. Visual information, such as book covers, could influence consumers' purchase decision making. However, CF-based recommender systems have rarely considered for visual information. In this study, we propose VizNCS, a CF-based deep learning model that uses visual information as additional information. VizNCS consists of two phases. In the first phase, we build convolutional neural networks (CNN) to extract visual features from image data. In the second phase, we supply the visual features to the NCF model that is known to easy to extend to other information among the deep learning-based recommendation systems. As the results of the performance comparison experiments, VizNCS showed higher performance than the vanilla NCF. We also conducted an additional experiment to see if the visual information affects differently depending on the product category. The result enables us to identify which categories were affected and which were not. We expect VizNCS to improve the recommender system performance and expand the recommender system's data source to visual information.

• Information Systems Review
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• v.19 no.2
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• pp.71-94
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• 2017

Recommender systems reduce information overload and enhance choice quality. This technology is used in many services and industry. Previous studies did not consider recommendation quantity and the repetitive recommendations of an item. This study is the first to examine recommender systems by considering recommendation quantity and repetitive recommendations. Only a limited number of items are displayed in offline stores because of their physical limitations. Determining the type and number of items that will be displayed is an important consideration. In this study, I suggest the use of a user-based recommender system that can recommend the most appropriate items for each store. This model is evaluated by MAE, Precision, Recall, and F1 measure, and shows higher performance than the baseline model. I also suggest a new performance evaluation measure that includes Quantity Precision, Quantity Recall, and Quantity F1 measure. This measure considers the penalty for short or excess recommendation quantity. Novelty is defined as the proportion of items in a recommendation list that consumers may not experience. I evaluate the new revenue creation effect of the suggested model using this novelty measure. Previous research focused on recommendations for customer online, but I expand the recommender system to cover stores offline.

• Journal of the Korean Society of Systems Engineering
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• v.16 no.2
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• pp.16-26
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• 2020

Improving operator performance in complex and time-critical situations is critical to maintain plant safety and operability. These situations require quick detection, diagnosis, and mitigation actions to recover from the root cause of failure. One of the key challenges for operators in nuclear power plants is information management and following the control procedures and instructions. Nowadays Digital Twin technology can be used for analyzing and fast detection of failures and transient situations with the recommender system to provide the operator or maintenance engineer with recommended action to be carried out. Systems engineering approach (SE) is used in developing a digital twin for the CEDM system to support operator actions when there is a misalignment in the control element assembly group. Systems engineering is introduced for identifying the requirements, operational concept, and associated verification and validation steps required in the development process. The system developed by using a machine learning algorithm with a text mining technique to extract the required actions from limiting conditions for operations (LCO) or procedures that represent certain tasks.