• Journal of Information Science Theory and Practice
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• v.9 no.2
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• pp.66-82
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• 2021

Recommender Systems have gained immense popularity due to their capability of dealing with a massive amount of information in various domains. They are considered information filtering systems that make predictions or recommendations to users based on their interests and preferences. The more recent technology, Linked Open Data (LOD), has been introduced, and a vast amount of Resource Description Framework data have been published in freely accessible datasets. These datasets are connected to form the so-called LOD cloud. The need for semantic data representation has been identified as one of the next challenges in Recommender Systems. In a LOD-enabled recommendation framework where domain awareness plays a key role, the semantic information provided in the LOD can be exploited. However, dealing with a big chunk of the data from the LOD cloud and its integration with any domain datasets remains a challenge due to various issues, such as resource constraints and broken links. This paper presents the challenges of interconnecting and extracting the DBpedia data with the MovieLens 1 Million dataset. This study demonstrates how LOD can be a vital yet rich source of content knowledge that helps recommender systems address the issues of data sparsity and insufficient content analysis. Based on the challenges, we proposed a few alternatives and solutions to some of the challenges.

• Journal of the Korea Society of Computer and Information
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• v.27 no.9
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• pp.59-68
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• 2022

A recommender system covers users, searches the items or services which users will like, and let users purchase them. Because recommendations from a recommender system are predictions of users' preferences for the items which they do not purchase yet, it is rarely possible to be drawn a perfect answer. An evaluation has been conducted to determine whether a prediction is right or not. However, it can be lower user's satisfaction if a recommender system focuses on only the preferences, that is caused by a 'filter bubble effect'. The filter bubble effect is an algorithmic bias that skews or limits the information an individual user sees on the recommended list. It is the reason why multiple metrics are required to evaluate recommender systems, and a diversity metrics is mainly used for it. In this paper, we compare three different methods for enhancing diversity for personalized recommendation - bin packing, weighted random choice, greedy re-ranking - with a practical e-commerce data acquired from a fashion shopping mall. Besides, we present the difference between experimental results and F1 scores.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.17 no.5
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• pp.1413-1432
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• 2023

Recommender systems aim to recommend items to users by taking into account their probable interests. This study focuses on creating a model that utilizes multiple sources of information about users and items by employing a multimodality approach. The study addresses the task of how to gather information from different sources (modalities) and transform them into a uniform format, resulting in a multi-modal feature description for users and items. This work also aims to transform and represent the features extracted from different modalities so that the information is in a compatible format for integration and contains important, useful information for the prediction model. To achieve this goal, we propose a novel multi-modal recommendation model, which involves extracting latent features of users and items from a utility matrix using matrix factorization techniques. Various transformation techniques are utilized to extract features from other sources of information such as user reviews, item descriptions, and item categories. We also proposed the use of Principal Component Analysis (PCA) and Feature Selection techniques to reduce the data dimension and extract important features as well as remove noisy features to increase the accuracy of the model. We conducted several different experimental models based on different subsets of modalities on the MovieLens and Amazon sub-category datasets. According to the experimental results, the proposed model significantly enhances the accuracy of recommendations when compared to SVD, which is acknowledged as one of the most effective models for recommender systems. Specifically, the proposed model reduces the RMSE by a range of 4.8% to 21.43% and increases the Precision by a range of 2.07% to 26.49% for the Amazon datasets. Similarly, for the MovieLens dataset, the proposed model reduces the RMSE by 45.61% and increases the Precision by 14.06%. Additionally, the experimental results on both datasets demonstrate that combining information from multiple modalities in the proposed model leads to superior outcomes compared to relying on a single type of information.

• Journal of Intelligence and Information Systems
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• v.17 no.3
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• pp.115-130
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• 2011

Many online stores bring features that can build trust in their customers. More so, the number of products or content services on online stores has been increasing rapidly. Hence, personalization on online stores is considered to be an important technology to companies and customers. Recommender systems that provide favorable products and customer product reviews to users are the most commonly used features in this purpose. There are many studies to that investigated the relationship between social presence as an antecedent of trust and provision of recommender systems or customer product reviews. Many online stores have made efforts to increase perceived social presence of their customers through customer reviews, recommender systems, and analyzing associations among products. Primarily because social presence can increase customer trust or reuse intention for online stores. However, there were few studies that investigated the interactions between recommendation type, product type and provision of customer product reviews on social presence. Therefore, one of the purposes of this study is to identify the effects of personalized recommender systems and compare the role of customer reviews with product types. This study performed an experiment to see these interactions. Experimental web pages were developed with $2{\times}2$ factorial setting based on how to provide social presence to users with customer reviews and two product types such as hedonic and utilitarian. The hedonic type was a ringtone chosen from Nate.com while the utilitarian was a TOEIC study aid book selected from Yes24.com. To conduct the experiment, web based experiments were conducted for the participants who have been shopping on the online stores. Participants were a total of 240 and 30% of the participants had the chance of getting the presents. We found out that social presence increased for hedonic products when personalized recommendations were given compared to non.personalized recommendations. Although providing customer reviews for two product types did not significantly increase social presence, provision of customer product reviews for hedonic (ringtone) increased perceived social presence. Otherwise, provision of customer product reviews could not increase social presence when the systems recommend utilitarian products (TOEIC study.aid books). Therefore, it appears that the effects of increasing perceived social presence with customer reviews have a difference for product types. In short, the role of customer reviews could be different based on which product types were considered by customers when they are making a decision related to purchasing on the online stores. Additionally, there were no differences for increasing perceived social presence when providing customer reviews. Our participants might have focused on how recommendations had been provided and what products were recommended because our developed systems were providing recommendations after participants rating their preferences. Thus, the effects of customer reviews could appear more clearly if our participants had actual purchase opportunity for the recommendations. Personalized recommender systems can increase social presence of customers more than nonpersonalized recommender systems by using user preference. Online stores could find out how they can increase perceived social presence and satisfaction of their customers when customers want to find the proper products with recommender systems and customer reviews. In addition, the role of customer reviews of the personalized recommendations can be different based on types of the recommended products. Even if this study conducted two product types such as hedonic and utilitarian, the results revealed that customer reviews for hedonic increased social presence of customers more than customer reviews for utilitarian. Thus, online stores need to consider the role of providing customer reviews with highly personalized information based on their product types when they develop the personalized recommender systems.

• Journal of Intelligence and Information Systems
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• v.18 no.4
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• pp.19-42
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• 2012

Consumer consumption patterns are shifting rapidly as buyers migrate from offline markets to e-commerce routes, such as shopping channels on TV and internet shopping malls. In the offline markets consumers go shopping, see the shopping items, and choose from them. Recently consumers tend towards buying at shopping sites free from time and place. However, as e-commerce markets continue to expand, customers are complaining that it is becoming a bigger hassle to shop online. In the online shopping, shoppers have very limited information on the products. The delivered products can be different from what they have wanted. This case results to purchase cancellation. Because these things happen frequently, they are likely to refer to the consumer reviews and companies should be concerned about consumer's voice. E-commerce is a very important marketing tool for suppliers. It can recommend products to customers and connect them directly with suppliers with just a click of a button. The recommender system is being studied in various ways. Some of the more prominent ones include recommendation based on best-seller and demographics, contents filtering, and collaborative filtering. However, these systems all share two weaknesses : they cannot recommend products to consumers on a personal level, and they cannot recommend products to new consumers with no buying history. To fix these problems, we can use the information which has been collected from the questionnaires about their demographics and preference ratings. But, consumers feel these questionnaires are a burden and are unlikely to provide correct information. This study investigates combining collaborative filtering with the centrality of social network analysis. This centrality measure provides the information to infer the preference of new consumers from the shopping history of existing and previous ones. While the past researches had focused on the existing consumers with similar shopping patterns, this study tried to improve the accuracy of recommendation with all shopping information, which included not only similar shopping patterns but also dissimilar ones. Data used in this study, Movie Lens' data, was made by Group Lens research Project Team at University of Minnesota to recommend movies with a collaborative filtering technique. This data was built from the questionnaires of 943 respondents which gave the information on the preference ratings on 1,684 movies. Total data of 100,000 was organized by time, with initial data of 50,000 being existing customers and the latter 50,000 being new customers. The proposed recommender system consists of three systems : [+] group recommender system, [-] group recommender system, and integrated recommender system. [+] group recommender system looks at customers with similar buying patterns as 'neighbors', whereas [-] group recommender system looks at customers with opposite buying patterns as 'contraries'. Integrated recommender system uses both of the aforementioned recommender systems to recommend movies that both recommender systems pick. The study of three systems allows us to find the most suitable recommender system that will optimize accuracy and customer satisfaction. Our analysis showed that integrated recommender system is the best solution among the three systems studied, followed by [-] group recommended system and [+] group recommender system. This result conforms to the intuition that the accuracy of recommendation can be improved using all the relevant information. We provided contour maps and graphs to easily compare the accuracy of each recommender system. Although we saw improvement on accuracy with the integrated recommender system, we must remember that this research is based on static data with no live customers. In other words, consumers did not see the movies actually recommended from the system. Also, this recommendation system may not work well with products other than movies. Thus, it is important to note that recommendation systems need particular calibration for specific product/customer types.

• Journal of the Korea Society of Computer and Information
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• v.23 no.8
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• pp.45-50
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• 2018

Many of the current successful commercial recommender systems utilize collaborative filtering techniques. This technique recommends products to the active user based on product preference history of the neighbor users. Those users with similar preferences to the active user are typically named his/her neighbors. Hence, finding neighbors is critical to performance of the system. Although much effort for developing similarity measures has been devoted in the literature, there leaves a lot to be improved, especially in the aspect of handling subjectivity or vagueness in user preference ratings. This paper addresses this problem and presents a novel similarity measure using fuzzy logic for selecting neighbors. Experimental studies are conducted to reveal that the proposed measure achieved significant performance improvement.

• Proceedings of the Korean Information Science Society Conference
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• 2003.04c
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• pp.386-388
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• 2003

We are developing a web-based movie recommender system that catches and reasons with user profiles and ratings to recommend movies. In the paper, we outline the current status of our implementation with particular emphasis on the mechanisms used to provide effective recommendations. Social recommender systems collect ratings of items from many individuals and use nearest-neighbor techniques to make recommendations to a user. However, these methods only depend on the ratings and ignore other useful information. Our primary concern is to provide an approach that can recommend the movies based on not only the user ratings but also the significant amount of other information that is available about the nature of each items - such as cast list or movie genre. We experimentally evaluate our approach and compare them to conventional social filtering, which suggests merits to our approach.

• Journal of the Korean Data and Information Science Society
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• v.17 no.4
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• pp.1151-1160
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• 2006

The similarity weight, the pearson's correlation coefficient, which is used in the recommender system has a weak point that it cannot predict all of the prediction value. The similarity weight, the vector similarity, has a weak point of the high MAE although the prediction coverage using the vector similarity is higher than that using the pearson's correlation coefficient. The purpose of this study is to suggest how to raise the prediction coverage. Also, the MAE using the suggested method in this study was compared both with the MAE using the pearson's correlation coefficient and with the MAE using the vector similarity, so was the prediction coverage. As a result, it was found that the low of the MAE in the case of using the suggested method was higher than that using the pearson's correlation coefficient. However, it was also shown that it was lower than that using the vector similarity. In terms of the prediction coverage, when the suggested method was compared with two similarity weights as I mentioned above, it was found that its prediction coverage was higher than that pearson's correlation coefficient as well as vector similarity.

• Annual Conference of KIPS
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• 2017.04a
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• pp.914-915
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• 2017

Importance and usage of the recommender system increases with the increase of information. The accuracy of the system recommendation primarily depends on the data. There is a problem in recommender systems, known as cold start problem. The lack of data about new products and users causes the cold start problem, and the system will not be able to give correct recommendation. This paper deals with cold start problem by comparing product specification and the review of the resembled products. The user, who likes the resembled product of the new one has more probability of taking interest in the new product as well. However, if a user disagreed with resembled product due to some reasons which the user mentioned in the reviews. The new product overcomes that issue, so the user will greatly accept the new product. Therefore, the system needs to recommend new product to those users as well, in this way the cold start problem will get resolved.

• Journal of Information Technology Applications and Management
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• v.23 no.1
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• pp.33-43
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• 2016

Along with the spread of digital music and recent growth in the digital music industry, the demands for music recommender are increasing. These days, listeners have increasingly preferred to digital real-time streamlining and downloading to listen to music because it is convenient and affordable for the listeners to do that. We use Bayesian learning through weight of listener's prefered music site such as Melon, Billboard, Bugs Music, Soribada, and Gini. We reflect most popular current songs across all genres and styles for music recommender system using user profile. It is necessary for us to make the task of preprocessing of clustering the preference with weight of listener's preferred music site with popular music charts. We evaluated the proposed system on the data set of music sites to measure its performance. We reported some of the experimental result, which is better performance than the previous system.