• 산업경영시스템학회지
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• 제27권1호
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• pp.38-46
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• 2004

To be successful in increasingly competitive Internet marketplace, it is essential to capture customer loyalty. This paper deals with an intelligent agent approach to incorporate customer's sensibility into an one-to-one recommendation service in on-line shopping mall. In this paper the focus of interest is on-line recommendation service algorithm for development of Human Sensibility based web agent system. The recommendation agent system composed of seven services including specialized algorithm. The on-line recommendation service algorithm use human sensibility ergonomics and on-line preference matching technologies to tailor to the customer the suggestion of goods and the description of store catalog. Customizing the system's behavior requires the parallel execution of several tasks during the interaction (e.g., identifying the customer's emotional preference and dynamically generating the pages of the store catalog). Most of the present shopping malls go through the catalog of goods, but the future shopping malls will have the form of intelligent shopping malls by applying the on-line recommendation service algorithm.

• 산업경영시스템학회지
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• 제39권4호
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• pp.60-66
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• 2016

Compound logistics is a service aimed to enhance logistics efficiency by supporting that shippers and consigners jointly use logistics facilities. Many of these services have taken place both domestically and internationally, but the joint logistics services for e-commerce have not been spread yet, since the number of the parcels that the consigners transact business is usually small. As one of meaningful ways to improve utilization of compound logistics, we propose a brokerage service for shipper and consigners based on the hybrid recommendation system using very well-known classification and clustering methods. The existing recommendation system has drawn a relatively low satisfaction as it brought about one-to-one matches between consignors and logistics vendors in that such matching constrains choice range of the users to one-to-one matching each other. However, the implemented hybrid recommendation system based brokerage agent service system can provide multiple choice options to mutual users with descending ranks, which is a result of the recommendation considering transaction preferences of the users. In addition, we applied feature selection methods in order to avoid inducing a meaningless large size recommendation model and reduce a simple model. Finally, we implemented the hybrid recommendation system based brokerage agent service system that shippers and consigners can join, which is the system having capability previously described functions such as feature selection and recommendation. As a result, it turns out that the proposed hybrid recommendation based brokerage service system showed the enhanced efficiency with respect to logistics management, compared to the existing one by reporting two round simulation results.

• 한국멀티미디어학회논문지
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• 제22권2호
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• pp.260-270
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• 2019

As the growth of developing Islamic countries, Muslims are into the world. The most important thing for Muslims to purchase food, ingredient, cosmetics and other products are whether they were certified as 'Halal'. With the increasing number of Muslim tourists and residents in Korea, Halal restaurants and markets are on the rise. However, the service that provides information on Halal restaurants and markets in Korea is very limited. Especially, the application of recommendation system technology is effective to provide Halal restaurant information to users efficiently. The profiling of Halal restaurant information should be preceded by design of recommendation system, and design of recommendation algorithm is most important part in designing recommendation system. In this paper, an Intelligent Recommendation Service system for offering Halal food (IRSH) based on dynamic profiles was proposed. The proposed system recommend a customized Halal restaurant, and proposed recommendation algorithm uses hybrid filtering which is combined by content-based filtering, collaborative filtering and location-based filtering. The proposed algorithm combines several filtering techniques in order to improve the accuracy of recommendation by complementing the various problems of each filtering. The experiment of performance evaluation for comparing with existed restaurant recommendation system was proceeded, and result that proposed IRSH increase recommendation accuracy using Halal contents was deducted.

• 대한원격탐사학회:학술대회논문집
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• 대한원격탐사학회 2004년도 Proceedings of ISRS 2004
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• pp.276-279
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• 2004

The location-based service is one of the most powerful services in the mobile area. The location-based service provides information service for moving user's location information and information service using wire / wireless communication. In this paper, we propose a model for personalized recommendation system which includes location information and personalized recommendation system for location-based service. For this service system, we consider mobile clients that have a limited resource and low bandwidth. Because it is difficult to input the words at mobile device, we must deliberate it when we design the interface of system. We design and implement the personalized recommendation system for location-based services(advertisement, discount news, and event information) that support user's needs and location information. As a result, it can be used to design the other location-based service systems related to user's location information in mobile environment. In this case, we need to establish formal definition of moving objects and their temporal pattern.

• 한국멀티미디어학회논문지
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• 제23권2호
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• pp.343-350
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• 2020

In the era of the Fourth Industrial Revolution in the digital revolution is taking place, various attempts have been made to provide various contents in a digital environment. In this paper, agent-recruitment service system based on collaborative deep learning is proposed for the intelligent head hunting service. The service system is improved from previous research [7] using collaborative deep learning for more reliable recommendation results. The Collaborative deep learning is a hybrid recommendation algorithm using "Recurrent Neural Network(RNN)" specialized for exponential calculation, "collaborative filtering" which is traditional recommendation filtering methods, and "KNN-Clustering" for similar user analysis. The proposed service system can expect more reliable recommendation results than previous research and showed high satisfaction in user survey for verification.

• 한국콘텐츠학회논문지
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• 제11권12호
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• pp.40-51
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• 2011

인터넷을 통해 배포되는 방대한 양의 콘텐츠에서 사용자의 취향에 적합한 콘텐츠를 제공하는 것은 추천 시스템의 중요한 요소라고 할 수 있다. 이를 위한 기존의 추천 시스템은 사용자의 프로파일과 상황정보를 활용한 알고리즘에만 중점을 두고 연구가 진행되어 추천의 정확도 향상에 크게 기여하였다. 그러나 SP(Service Provider)의 BM(Business Model)에 대한 충분한 검토가 함께 이루어지지 않았기 때문에 SP가 요구하는 추천 시스템의 구축은 기존 연구를 통해 해결하기엔 한계가 존재한다. 이에 본 논문에서는 사용자의 복합 상항정보를 이용하여 CP(Contents Provider)의 콘텐츠를 검색하고, SP의 BM에 적합한 콘텐츠를 추천하기 위해 추천 가중치 기법을 적용한 모바일 추천 시스템을 제안한다. 또한, 제안된 프로토타입 시스템의 검증을 위해 사용자 프로파일과 상황정보를 결합하는 복합 상황 정보와 SP에 의한 추천 가중치를 적용한 놀이기구 추천 서비스를 구현한다.

• 대한인간공학회지
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• 제23권3호
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• pp.1-12
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• 2004

In recent years, with the advent of e-Commerce the need for personalized services and one-to-one marketing has been emphasized. To be successful in increasingly competitive Internet marketplace, it is essential to capture customer loyalty. In this paper, we provide an intelligent agent approach to incorporate human sensibility into an one-to-one recommendation service in cyber shopping mall. Our system exploits human sensibility ergonomics and on-line preference matching technologies to tailor to the customer the suggestion of goods and the description of store catalog. Customizing the system`s behavior requires the parallel execution of several tasks during the interaction （e. g., identifying the customer`s emotional preference and dynamically generating the pages of the store catalog）. The recommendation agent system composed of five modules including specialized agents carries on these tasks. By presenting goods that are consistent with user interests as well as user sensibility, the accuracy and satisfaction of the recommendation service may be improved.

• 한국컴퓨터정보학회논문지
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• 제22권3호
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• pp.35-43
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• 2017

In IoT(Internet of Things) environment, users want to receive customized service by users' personal device such as smart watch and pendant. To fulfill this requirement, the mobile device should support a lot of functions. However, the miniaturization of mobile devices is another requirement and has limitation such as tiny display. limited I/O, and less powerful processors. To solve this limitation problem and provide customized service to users, this paper proposes a collaboration system for sharing various computing resources. The paper also proposes the method for reasoning and recommending suitable resources to compose the user-requested service in small device with limited power on expected time. For this goal, our system adopts MBTI(Myers-Briggs Type Indicator) to analyzes user's behavior pattern and recommends personalized resources based on the result of the analyzation. The evaluation in this paper shows that our approach not only reduces recommendation time but also increases user satisfaction with the result of recommendation.

• 유통과학연구
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• 제18권5호
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• pp.99-109
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• 2020

Purpose: This study aims to develop and empirically analyze a research model in order to comprehend the relationship among the service quality of market-wholesaler system, re-transaction intention, and recommendation intention of forwarder. Further, we suggest new six factors reflecting the service quality of market-wholesaler system and highlight market expansion of forwarder as a mechanism in the relationship. Research design, data and methodology: The authors developed the new scales measuring the service quality of market-wholesaler system (i.e. trade price, price fluctuation, payment receipt, settlement period, trade information, and customer service) and conducted a cross-sectional survey for 439 forwarders in a wholesale market. And then we performed a series of path analyses to test hypotheses. The hypotheses are as follows. [H1] The service quality of market-wholesaler system will positively affect forwarders' market expansion, [H2] Forwarders' market expansion will positively affect their re-transaction intention, [H3] Forwarders' market expansion will positively affect their recommendation intention, [H4] Forwarders' re-transaction intention will positively affect their recommendation intention. Results: The results showed that all the six factors for the service quality of market-wholesaler system were positively related to market expansion of forwarders. There was a differential effectiveness in the six factors of the service quality. More specifically, the positive effect of customer service factor was the strongest on market expansion of forwarders. And the respective effects of trade price, price fluctuation, settlement period, trade information factors were followed in order. The positive effect of payment receipt factor was the weakest on market expansion of forwarders. Also, market expansion of forwarders was positively related to their re-transaction intention and recommendation intention. Furthermore, market expansion of forwarders was indirectly related to recommendation intention through re-transaction intention as well. Conclusions: The research findings provide important theoretical and practical implications. This study is the first to attempt to test the perception of forwarders for the service quality of market-wholesaler system by developing and using the new scales. Also, there has been a sharp controversy about the effectiveness of market-wholesaler system. The findings support that market-wholesaler system would be activated by empirically verifying the effectiveness of the service quality on the various outcomes.

• 한국ITS학회 논문지
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• 제8권1호
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• pp.119-126
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• 2009

최근 개개인의 취향이나 특성을 고려하여 자동으로 사용자에게 정보를 찾아주거나 추천해주는 추천 서비스 시스템이 많이 개발되고 있다. 하지만 사용자의 상황에 따른 선호도를 고려하지 않을 경우 정확한 추천이 힘든 단점이 있다. 따라서 본 논문에서는 사용자의 상황에 따른 선호도를 고려하여 정확한 추천을 할 수 있는 필터링 방법을 제안하였다. 이를 위해 상황에 따른 사용자 선호도를 구하고 피어슨 상관계수를 이용하여 사용자의 상황별 오브젝트 선호도를 구하였다. 실험 결과, 기존의 서비스 시스템들과 비교하여 precision은 11%, 2%, recall은 8%, 4% 향상되었으며, 전체적으로 precision은 77%, recall은 53%로 나타났다.