• 제목/요약/키워드: rate of satisfaction

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광주지역의 구직자 훈련 프로그램 이수자 만족도와 취업률간의 관계: NCS 수준의 조절효과 (Relationship between Completers' Satisfaction of Job Training Programs and Training Performance in Gwangju Area: The Moderating Role of NCS Level)

  • 문연희;홍성우;신우진;최지호
    • 직업교육연구
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    • 제36권4호
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    • pp.21-40
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    • 2017
  • 본 연구는 구직자 훈련 프로그램 만족도가 취업률과 같은 객관적인 취업 성과에 미치는 영향을 실증하는데 있다. 또한 구직자 훈련 프로그램 만족도와 취업률 간의 관계가 조절되는 경계조건을 규명하기 위하여 NCS 수준을 조절변수로 고려하여 분석하였다. 연구 모형의 분석을 위해 이용된 자료는 HRD-Net에서 제공하는 2016년도 광주지역 구직자 훈련 프로그램 중에서 취업률 정보가 제공되어 있는 513개의 훈련 프로그램이다. 분석 결과를 요약하면 다음과 같다. 첫째, 연구 모형에 포함된 주요 변인들의 특성을 살펴보면, 훈련 프로그램의 총합 만족도 점수는 4.46을 보여주고 있다. 훈련 프로그램의 NCS 수준은 2~6수준에 분포되어 있었으며, 3수준과 4수준이 각각 45.4%와 36.4% 순으로 가장 많았고 평균은 3.32로 나타났다. 둘째, 훈련 프로그램에 대한 만족도는 취업률 측정 시점에 관계없이 취업률에 유의한 영향이 없는 것으로 나타났으나, 훈련 프로그램 만족도와 취업률간의 관계는 NCS 수준에 따라 조절되는 상호작용 효과(interaction effect)가 유의하게 도출되었다. 이는 훈련 프로그램 만족도가 취업률에 미치는 주효과(main effect)는 유의하지 않았지만, NCS 수준이 높은 경우에는 훈련 프로그램 만족도가 취업률에 유의한 영향을 미친다고 볼 수 있다. 이상의 결과를 토대로 훈련 프로그램 만족도에 기초한 훈련 프로그램의 질 관리 및 만족도 활용의 정교화 필요성에 대한 시사점을 제공하였으며, 궁극적으로 만족도가 취업률 향상과 연계시킬 수 있는 방안을 제언하였다.

음악 요법이 백내장 수술환자의 불안과 수술 만족도에 미치는 효과 (The Effects of the Music Therapy on the Anxiety and Satisfaction of Clients with Cataract Surgery under Local Anesthesia)

  • 유선영;정혜선;구정완
    • 지역사회간호학회지
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    • 제14권3호
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    • pp.407-414
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    • 2003
  • Purpose: The purpose of this study was to discern the effects of music therapy on the patients' level of anxiety and operative satisfaction during cataract surgery under local anesthesia. Method: The subjects for this study were fifty patients. Half of the subjects were categorized as an experimental group and the other half as a control group. All of the subjects were admitted to one hospital in Seoul for cataract surgery. This study was conducted from September 7 to October 2, 2002. The level of anxiety determined by self-reporting anxiety, pulse rate, systolic blood pressure, and diastolic blood pressure, was measured before and after the music therapy. The satisfaction degree was measured after the surgery. The tools for this study were Spilberger's state anxiety inventory and Patient Care Management System. Each patient in the experimental group chose the music used in his/her surgery and it was played through an audio system in the operating room. The data analysis was performed using the SAS/pc+(version 8.0). Results: 1. The anxiety of the experimental group decreased significantly compared to the control group. 2. The pulse rate of the experimental group decreased more than the control group. 3. The blood pressure of the experimental group decreased more than the control group. 4. The operative satisfaction of the experimental group was higher than the control group. Conclusion: According to the previous results, music therapy turned out to be a very efficient way to increase the satisfaction of a cataract patient after surgery by reducing the anxiety and the pulse rate of the patient during an operation with local anesthesia.

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미용관련교육기관의 교육서비스 품질이 재등록 의도에 미치는 영향 (Effects of the Education Service Quality of Beauty Educational Institutions on Re-Registration)

  • 이경희;안종숙
    • 패션비즈니스
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    • 제18권4호
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    • pp.168-179
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    • 2014
  • Everyone has the desire to be well shaped. Modern people in the $21^{st}$ century utilize their external appearance as a tool to express their personalities and social activities for the improvement of cultural life and the acceleration of information transfer. The expression of beauty is a method of communication from the view point of creation in addition to the exchange of meaning & value, and it has become a method of image transfer due to the increased desire for a better appearance. The beauty industry was established in 1948 by the execution of the 1st hairdresser's license test, and has been developed in full scale through the enactment of the public health control act. Therefore, beauty education is currently qualitatively and quantitatively developed, and the educational role of the beauty institute has expanded to include training beauty professionals. Private beauty institutes provide students with beauty related education in preparation for the national technical qualification examinations or private beauty association tests. These beauty education opportunities enable aspiring beauticians to attend various beauty competition events and acquire a sense of accomplishment. The purpose of this study was to determine how the quality of the beauty educational institutes affects the re-registration rate, and to analyze the effect of the beauty educational institutes quality on the intention of re-registrations using a survey. The study results show that variables such as 'lecture satisfaction', 'internal environment satisfaction', 'facility satisfaction', and 'tuition satisfaction' are significantly related to the rate of re-registrations, with 'lectures satisfaction' especially having the largest influence on re-registration.

Patient-reported satisfaction after robot-assisted hysterectomy among Korean patients with benign uterine disease

  • Park, Suyeon;Lee, Young-eun;Cho, Seong-Sik;Park, Sung-ho;Park, Sung Taek
    • Obstetrics & gynecology science
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    • 제61권6호
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    • pp.675-683
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    • 2018
  • Objective This study aimed to evaluate patient-reported satisfaction following robot-assisted hysterectomy due to benign uterine disease, and to identify the factors associated. Methods We used a questionnaire to evaluate patients' satisfaction with robot-assisted hysterectomy. The questions concerned overall patient-reported satisfaction and specific factors affecting satisfaction, including postoperative pain, return to daily life, the hospital experience, wounds, cost, the doctor-patient relationship, whether expectations were met, and whether detailed information was provided. We also collected data from patient records, such as uterine weight, rate of pelvic adhesion, operation time, rate of transfusion, delayed discharge, and readmission. One hundred patients who underwent robot-assisted hysterectomy participated in the study. Seventy-three fully completed questionnaires were returned. Results The majority of patients (95.9%) were satisfied with robot-assisted hysterectomy. The doctor-patient relationship, whether expectations were met, the hospital experience, wounds, and whether detailed information was provided were statistically significant factors influencing patients' overall satisfaction. Payment of fees and clinical and surgical outcomes did not significantly influence patients' overall satisfaction. Conclusion Our findings show that most patients reported high levels of satisfaction following robot-assisted hysterectomy, regardless of cost or clinical and surgical outcomes. Therefore, if gynecologists consider robot-assisted hysterectomy suitable for patients they need not hesitate based on potential costs; they should feel confident in recommending the procedure to patients.

패밀리 레스토랑 품질 관리 및 차별화 전략이 고객 만족과 경영 성과에 미치는 영향 (The Effects of Quality Management and Differentiation Strategies of Family Restaurants on Customer Satisfaction and Management Performance)

  • 송기옥
    • 한국조리학회지
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    • 제14권4호
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    • pp.161-175
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    • 2008
  • The purpose of this research is to find out the impact of quality management and differentiation strategies on customer satisfaction and management performance in family restaurants. In particular, it aims to identify whether such quality management and differentiation strategy have positive influence on customer satisfaction and perceived customer satisfaction as indicated through management performance. For the empirical analysis, a questionnaire survey was applied to a total of 250 customers who experienced family restaurant service in Seoul during the past one year. The model was tested using SPSS 12.0 and visual PLS(partial least squares) programs on a sample of the 198 surveys which showed a 92% usable response rate. The results of empirical analysis showed as follows: 1) quality management has a significant effect on customer satisfaction and differentiation strategies but not significant on management performance. 2) differentiation strategies have a significant effect on customer satisfaction and management performance. 3) customer satisfaction has a significant effect on management performance.

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소방공무원의 직무만족요소에 의한 공간만족평가 영향에 관한 연구 - 인천지방 소방공무원을 중심으로 - (Influence Factors on Job Satisfaction Factor and Spatial Environments Evaluation of Fire-Fighting Officer - Focused on Fire Officials in Incheon Metropolitan City -)

  • 한명흠
    • 한국실내디자인학회논문집
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    • 제25권6호
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    • pp.61-69
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    • 2016
  • A study on how fire officer's job satisfaction factors influence space satisfaction rates. This article will conduct regression analysis for the study on these three problems. 'What are the factors of fire officer's job satisfaction?', 'Does space satisfaction rates influence job satisfaction rates?', 'Which job satisfaction factor influence space satisfaction rate?' Therefore, variables were set based on the prior study, and before regression analysis was conducted, variables were purified through analysis on primary factor and reliability analysis, and hypothesis test was done via variable calculation. According to the prior study, factors that influence job satisfaction rates are as following; self-regulation of tasks, ethics and responsibility level, relationship with colleagues, job identity. And regression analysis showed that space satisfaction rates do not influence job satisfaction rates. The writer thinks that it's showing that Korean fire officers tend to prioritize colleague relationship and job identity over space improvements. And the factor that influence job satisfaction rates turned out to be the self-regulation of tasks, and the writer estimates that it's reflecting the hierarchical organization culture of current Korean fire officers. Therefore, future Korean fire station design plans need to consider a space plan that provides fire officer's private self-regulation of tasks.

Number of implants for mandibular implant overdentures: a systematic review

  • Lee, Jeong-Yol;Kim, Ha-Young;Shin, Sang-Wan;Bryant, S. Ross
    • The Journal of Advanced Prosthodontics
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    • 제4권4호
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    • pp.204-209
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    • 2012
  • PURPOSE. The aim of this systematic review is to address treatment outcomes of Mandibular implant overdentures relative to implant survival rate, maintenance and complications, and patient satisfaction. MATERIALS AND METHODS. A systematic literature search was conducted by a PubMed search strategy and hand-searching of relevant journals from included studies. Randomized Clinical Trials (RCT) and comparative clinical trial studies on mandibular implant overdentures until August, 2010 were selected. Eleven studies from 1098 studies were finally selected and data were analyzed relative to number of implants. RESULTS. Six studies presented the data of the implant survival rate which ranged from 95% to 100% for 2 and 4 implant group and from 81.8% to 96.1% for 1 and 2 implant group. One study, which statistically compared implant survival rate showed no significant differences relative to the number of implants. The most common type of prosthetic maintenance and complications were replacement or reattaching of loose clips for 2 and 4 implant group, and denture repair due to the fracture around an implant for 1 and 2 implant groups. Most studies showed no significant differences in the rate of prosthetic maintenance and complication, and patient satisfaction regardless the number of implants. CONCLUSION. The implant survival rate of mandibular overdentures is high regardless of the number of implants. Denture maintenance is likely not inflenced substantially by the number of implants and patient satisfaction is typically high again regardless os the number of implants.

교육전담간호사 제도 시범사업 적용에 따른 일 의료기관에서의 성과 (Application and Evaluation of the Pilot Program for the Education Nurse System in a Medical Institution)

  • 심원희;박지선;임효민;김은혜;김진현
    • 임상간호연구
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    • 제28권3호
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    • pp.242-250
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    • 2022
  • Purpose: This study was conducted to evaluate the performance following the application of the pilot program for the education nurse system of the Ministry of Health and Welfare in a medical institution. Methods: This study was employed a non-homogeneous comparative group design by comparing new nurses who entered the medical institution after the pilot project from December 2019 to April 2020 with new nurses who entered before the pilot project during the same period. Satisfaction, academic achievement, job adaptation, personal turnover within one year, and patient safety incident rate were investigated as performance indicators. Results: After the pilot project, the overall satisfaction among new nurses, preceptors, and fellow nurses increased, but there were no significant changes in academic achievement and job adaptation in new nurses. The personal turnover rate decreased from 15.6% to 9.1%, and the patient safety incident rate also decreased from 26.3% to 15.7%. Also, the preceptor overtime also decreased from 3.67 to 0.66 hours. Conclusion: The performance of the pilot project for the education nurse system was related to improvements in satisfaction, turnover rate of new nurses, patient safety incident rate, and preceptor overtime. Above all long-term monitoring of each performance indicator is necessary through the continuation of the education nurse system of the Ministry of Health and Welfare.

전국 요양병원에서의 임상영양서비스 실태 조사 (Clinical Nutrition Services of a Long-term Care Hospital in Korea)

  • 엄미향;류은순;이송미;이승민;이은;차진아;박미선;이호선;라미용;박유경
    • 대한지역사회영양학회지
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    • 제20권3호
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    • pp.220-235
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    • 2015
  • Objectives: The purpose of this study was to investigate how clinical nutrition services is provided at a long term care hospital in Korea and to investigate job satisfaction levels of the clinical dietitians. Methods: Survey questionnaire was sent to dietitians working at a long term care hospital in Korea. The participating hospitals (n=240) were randomly selected from 1,180 long- term care hospitals using a stratified sampling method. A total of 134 long term care hospital s and 223 dietitians completed the survey of clinical nutrition service s and job satisfaction questionnaires The job satisfaction questionnaire included 27 job satisfaction questions on task, stability vision, working conditions, and relationship areas. Results: The average nutritional screening rate was 17.9% and the rate of computerized nutritional screening system was 9.7% in the participating hospitals. Nutritional intervention rate was only 3.2% of all patients. KOIHA (Korea Institute for Healthcare Accreditation) accreditated hospitals showed only 50% performance rate of nutrition service evaluation area. This shows that after achieving KOIHA accredition, many hospitals do not emphasize the performance of nutritional services. The job satisfaction scores in all four areas ranged from 2/5 to 3/5, implying generally low job satisfaction level in hospital dietitians. Linear regression analysis results showed that the "hospital adequacy grade" type was a significant predictor of job satisfaction level for two areas (working conditions & relationship). Conclusions: There is a need to provide proper standardized clinical nutrition services as a primary treatment and we observed large variations in the quality of nutritional service s in long term care hospitals. Therefore, government and local hospitals have to work on implementing nutritional programs and policies for improved service and care.

벨트형 손소독제 활용의 효과 평가: 임상간호사의 손소독 수행 정도와 만족도를 중심으로 (The Evaluation of Effectiveness of Belt-type Hand Sanitizers in Clinical Nurses: Focusing on the performance of hand disinfection and the satisfaction)

  • 조윤주;이인숙
    • 디지털융복합연구
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    • 제18권3호
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    • pp.275-285
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    • 2020
  • 본 연구는 임상간호사들의 벨트형 손소독제 활용에 대한 손소독 수행정도와 수행률, 손소독제 사용 만족도에 대한 효과를 파악하고자 수행된 연구이다. 연구수행을 위해 단일군 전후 유사실험 설계를 이용하였으며, 벨트형 손소독제 활용에 대한 효과평가는 손소독 수행 정도, 손소독 수행률, 손소독제 사용에 대한 만족도로 자가보고형 설문지를 이용하여 측정하였다. 연구 대상자는 일 지역의 종합병원 병동의 임상간호사 50명을 대상으로 하였으며, 수집된 자료는 SPSS 23.0 프로그램을 이용하여 분석하였다. 연구결과, 벨트형 손소독제 사용 후의 손소독 수행 정도, 손소독 수행률, 손소독제 사용 만족도가 유의하게 높은 것으로 나타났다. 본 연구를 통해 벨트형 손소독제는 손소독 수행정도와 손소독 수행률을 향상시킬 수 있는 효과적인 방법임을 확인하였다. 따라서 임상실무에서 벨트형 손소독제를 활용한다면, 손소독 수행 정도와 수행률 향상에 기여할 수 있을 것이다.