• Title/Summary/Keyword: quality evaluation process

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Development of STAGE-GATE based Evaluation Index for the Improvement of Design Quality of Plant Material (플랜트 기자재 설계품질 향상을 위한 STAGE-GATE 기반 평가항목 개발)

  • Lee, In Tae;Baek, Dong Hyun
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.43 no.2
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    • pp.65-71
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    • 2020
  • Worldwide plant market keeps maintaining steady growth rate and along with this trend, domestic plant market and its contractors also maintain such growing tendency. However, in spite of its external growth, win-win growth of domestic material industry that occupies the biggest share in plant industry cost portion is extremely marginal in reality. Domestic plant material suppliers are required to increase awareness of domestic material brand by securing quality and reliability of international standard through improvement of design quality superior to that of overseas material suppliers. Improvement of design quality of plant material becomes an essential element, not an option, for survival of domestic plant industry and its suppliers. Under this background, in this study, priority and importance by each evaluation index was analyzed by materializing plant design stage through survey of experts and defining evaluation index by each design stage and based on this analysis result, evaluation index of stage-gate based decision-making process that may improve design quality of plant material was suggested. It is considered that by utilizing evaluation index of stage-gate based decision-making process being suggested in this study, effective and efficient decision-making of project decision-makers would be enabled and it would be contributory to improve design quality of plant material.

The Moderating Effect of Bargain-proneness in Customer Evaluation of Retail Service (유통 서비스에 대한 고객 평가에 있어 소비자 흥정 선호의 조절효과)

  • Kim, Yong-Cheol
    • Journal of Distribution Science
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    • v.17 no.4
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    • pp.69-76
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    • 2019
  • Purpose - The purpose of this study is to examine the effect of basic value satisfaction on service quality evaluation and customer loyalty and the moderating effect of Bargain-proneness in this process. Specifically, I analyzed the influence of basic value satisfaction, the mediating effect of service quality evaluation, and the moderated mediation effect of Bargain-proneness. Research design, data, and methodology - Data collection for this study was conducted for adults over 18 years of age with shopping experiences in traditional market within a month around the traditional market in the metropolitan area. A total of 250 questionnaire response data was obtained. Hypotheses were tested using SPSS. The PROCESS macro method was used to verify the mediating effect of the service quality evaluation on the relationship between basic value satisfaction and customer loyalty. Hierarchical regression analysis was performed to analyze the moderated mediation effect of the bargain-proneness tendency. Results - Empirical results showed that the basic value satisfaction affected service quality evaluation and customer loyalty. Specifically, it has been found that it directly affects customer loyalty and indirectly influences through service quality evaluation. The moderated mediation effect of the bargain-proneness tendency in the process of basic value satisfaction affecting customer loyalty through service quality evaluation has been verified. In other words, the higher the bargain-proneness tendency, the more influence the basic value satisfaction has on the favorable service quality evaluation. Conclusions - This study contributed to the distribution literature in that it attempted a new empirical study considering the variable 'bargain-proneness tendency', which had not received much academic attention in the past. Furthermore, this study contributed academically in that it presented important moderating variables that should be paid attention in the field of distribution studies. In this study, bargain-proneness was used with a focus on traditional markets, but this variable could play an significant role in future offline distribution studies that should pay attention to meet hedonic needs of shopping. These results suggested that traditional market practitioners should focus on the basic value and that the bargain-prone consumer segment should be considered as a target.

The Development of a Performance Evaluation Tool for Health Promotion Programs of Public Health Center (보건소 건강증진사업 성과평가지표 개발 -금연, 운동, 영양, 절주, 고혈압사업을 중심으로-)

  • 서영준;이동현;손동국;정승원;정애숙;박남수;김주경;이희원;이무식
    • Korean Journal of Health Education and Promotion
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    • v.21 no.2
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    • pp.1-16
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    • 2004
  • The ultimate goal of health promotion programs is to improve the quality of life through promoting community health. Since the performance of health promotion programs are greatly affected by the quality of the planning and implementation process of the programs, the proper quality assessment of the program process is very important. According to existing literature, the tool for assessing the quality of the process and implementation as well as the outcome. However, no assessment tool for the quality of the process of health promotion programs has been developed in Korea. The purpose of the study is to develop a quality assessment tool for the process of health promotion programs being conducted at public health centers in Korea. The quality assessment tool developed in the study consists of the following four domains: strategic planning (14 items), program management (11 items), monitoring and evaluation (13 items), and resources and information (15 items). The strategic planning deals with the function of the planning staff and committees, community data analysis, the feasibility of the program, and the approach methods for attaining the goal of the program. The program management includes items on the qualification and power of the program staff. Monitoring and evaluation deals with the planning and education for monitoring, reporting and communication among program units, and feedback after monitoring. Finally, the resource and information covers the planning and activities for obtaining resources and information, community networking, beneficiaries' response, and consulting activity of the staff.

Evaluation Model for Design Quality using Change Order Analysis (설계변경 분석을 통한 설계품질 평가모델)

  • Lee Seung-Heon;Lee Hyun-Soo
    • Korean Journal of Construction Engineering and Management
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    • v.1 no.1 s.1
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    • pp.72-79
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    • 2000
  • Design quality in constructed project is a primary consideration to achieve overall project objectives. It is not easy to evaluate the design quality because various factors are involved in the design process. This paper presents a new approach to improve the evaluation process of design quality In the construction project The evaluation model is developed to satisfy the requirement for implementing the ISO 9000 Quality Assurance Standards in the design process. It is assumed that design changes are resulted from the poor management of design quality. The model relates design changes to design quality management items. It assigns weight ratio to each design quality item to evaluate quantitatively Design Quality Index (DQI) is calculated to assess design quality based on the Objectives Matrix. A case study is performed to illustrate the practical implementation of the design quality evaluation.

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REAL-TIME QUALITY EVALUATION OF FRICTION WELDING OF MACHINE COMPONENTS BY ACOUSTIC EMISSION (음향방출법(AE)에 의한 기계요소재의 마찰용접 품질 실시간 평가)

  • SAE-KYOO OH
    • Proceedings of the KWS Conference
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    • 1995.10a
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    • pp.3-20
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    • 1995
  • Development of Real-Time Quality Evaluation of Friction Welding by Acousitc Emission : Report 1 ABSTRACT : According as the friction welding has been increasingly applied in manufacturing various machine components because of its significant economic and technical advantages, one of the important concerns is the reliable quality monitoring method for a good weld quality with both joint strength and toughness in the process of its production. However no reliable nondestructive test method is available at present to determine the weld quality particularly in process of production. So this paper presents an experimental examination and quantitative analysis for the real-time evaluation of friction weld quality by acoustic emission, as a new approach which attempts finally to develop an on-line quality monitoring system design for friction welds using AE techniques. As one of the important results, it was confirmed, through this study, that AE techniques can be reliably applied to evaluating the friction weld qualify with 100% joint strength, as the cumulative AE counts occurring during welding period were quantitatively correlated with reliability at 95% confidence level to the joint strength of welds. Real-Time Evaluation of Automatic Production Quality Control for Friction Welding Machine : Report 2 Abstract : Both in-process quality control and high reliability of the weld is one of the major concerns in applying friction welding to the economical and qualified mass-production. No reliable nondestructive monitoring method is available at present to determine the real-time evaluation of automatic production quality control for friction welding machine. This paper, so that, presents the experimental examinations and statistical quantitative analysis of the correlation between the initial cumulative counts of acoustic emission(AE) occurring during plastic deformation period of the welding and the tensile strength of the welded joints as well as the various welding variables, as a new approach which attempts finally to develop an on-line (or real-time) quality monitoring system and a program for the process of real-time friction welding quality evaluation by initial AE cumulative counts. As one of the important results, it was well confirmed that the initial AE cumulative counts were quantitatively and cubically correlated with reliability of 95% confidence level to the joint strength of the welds, bar-to-bar (SCM4 to SUM31, SCM4 to SUM24L) and that an AE technique using initial AE counts can be reliably applied to real-time strength evaluation of the welded joints, and that such a program of the system was well developed resulting in practical possibility of real-time quality control more than 100% joint efficiency showing good weld with no micro-structural defects.

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A Selection Process of COTS Component And Quality Evaluation Techniques (상용컴포넌트 선정 프로세스 및 품질 평가 기법)

  • Oh, Kie-Sung
    • Journal of Information Technology Services
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    • v.2 no.1
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    • pp.123-133
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    • 2003
  • Because of rapid evolution of software technique, numerous software professionals have been concerned with component based development methodologies. However, it is hard to find out a systematic technique for the selection of COTS (Commercial Off The Shelf) component in consumer position. Up to date, the major of component quality evaluation is object-oriented metric based evaluation methodology. But this paper present four step process and evaluation criteria based on MCDM (Multiple Criteria Decision Making) technique for optimal COTS component selection in consumer position. Weconsidered funtionality, efficiency, usability based on ISO/IEC 9126 for quality measurement and executed practical analysis about commercial EJB component in internet. This paper show that the proposed selection technique is applicable to optimal COTS component selection.

Framework of micro level e-Learning quality dimensions

  • Cho, Eun-Soon
    • International Journal of Contents
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    • v.5 no.2
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    • pp.1-5
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    • 2009
  • This study was to analyze important dimensions and its factors of micro level of e-learning determining the quality of e-learning. E-learning dimensions and their factors were identified and developed from the analytical review of related researches. From literature review and survey as well as expert interview, six categories of e-learning identified from this study were: 1) curriculum content, 2) usability, 3) instructional design, 4) evaluation -both process and results, 5) management, and 6) refinement and improvement. A total of thirty-seven factors determining the quality of the e-learning six categories were identified. The rank order and contribution rates for each categories and factors were calculated to explain how importantly they contribute to the quality of e-learning. Also three dimensions such as controlling the e-learning quality, e-learning fundamental dimension e-learning process dimension, and e-learning product dimension, were explained. This study suggests a useful guidance for e-learning quality and evaluation framework for better results.

Evaluation of the Product Quality According to Intermesh of the Roller Straightening Process of Steel Cord (스틸코드 롤러교정공정의 압하량에 따른 교정도 평가)

  • Bae, G.H.;Lee, J.S.;Huh, H.;Lee, J.W.;Lee, B.H.
    • Proceedings of the Korean Society for Technology of Plasticity Conference
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    • 2009.10a
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    • pp.271-274
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    • 2009
  • This paper deals with an evaluation of the product quality according to intermesh of the roller straightening process of a steel cord. To perform the experiments, a single-layered steel cord with three wires is selected as a target. Intermeshes at inlet and outlet of the roller straightening device are selected as a respective design parameter. According to two intermeshes of the roller straightening device, a design table is generated and experiments were performed. Three assessment items of the product quality, such as the residual torsion, the arc-height and the pre-forming ratio, are measured in each experimental case for the quantitative evaluation of a steel cord. Based on the measured data, the sensitivity of two intermeshes was analyzed and the prediction equation for the product quality of a steel cord was also constructed from the regression analysis.

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The Study of the Test and Evaluation Item Applies QFD in Research & Development Progject (연구개발사업에 QFD(품질기능전개)를 적용한 시험평가 항목 선정에 관한 연구)

  • Park, Jongwan;Lee, Jaewoo
    • Journal of Applied Reliability
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    • v.18 no.2
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    • pp.161-172
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    • 2018
  • Purpose: Test & Evaluation items are main contents which verify performance of the development system and they are deduced going through project management system stages. However, there is no systematic or standardized framework for Test & Evaluation items, so a lot of differences occur between projects and people are questioning whether verification items are selected for the optimization of the development system. In this regard, this research proposes the process of deducing Test & Evaluation items in a systematic way during a development stage by applying QFD (Quality Function Deployment) technique which reflects customers' requirements. Methods: Test & Evaluation items are recognized as customers' requirements, and QFD technique which refines and gathers various requirements of customers effectively during general products' development stage is applied to complete HOQ (House of Quality) Conclusion: There is no specific methodology for Test & Evaluation items, so currently, they are selected by including items which are given by similar projects or higher authorities. However, by utilizing QFD technique, selection of evaluation items which goes through more systematic process is expected to be possible.