• Title/Summary/Keyword: quality evaluation measure

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A Quality Measure for Supplier Selection (공급자선정을 위한 품질척도)

  • 변재현
    • Journal of Korean Society for Quality Management
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    • v.26 no.1
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    • pp.1-10
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    • 1998
  • Su, pp.ier quality plays a major role in the evaluation of su, pp.iers, making it very necessary to develop a proper quality measure useful in selecting su, pp.iers that is able to meet quality specification of the customer. In this paper, we present a measure of the overall quality performance which is a weighted geometric mean of the process capability indices of the quality characteristics of a su, pp.ier. This measure can be used both as a measure of su, pp.ier selection for the customer and as a measure for the self-analysis of the quality performance for the su, pp.ier.

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Correlation Analysis of PESQ and MOS Evaluation for HMM-based Synthetic Korean Speech (HMM 기반의 한국어 합성음에 대한 PESQ 및 MOS 평가의 상관도 분석)

  • Lin, Cang-Song;Bae, Keun-Sung
    • Phonetics and Speech Sciences
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    • v.2 no.1
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    • pp.71-75
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    • 2010
  • The PESQ is an objective speech quality evaluation measure that is known to have a high correlation with a subjective speech quality measure such as MOS. To examine whether it could be useful as an objective quality measure of synthetic speech, we carried out both subjective evaluation tests with MOS and DMOS and an objective evaluation test with PESQ for HMM-based Korean synthetic speech signals and analyzed the correlation between them. Experimental results have shown that the PESQ has correlations of 0.87 with MOS and 0.92 with DMOS. It means that the PESQ holds much promise for evaluating the quality of synthetic Korean speech.

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Calculation of Objective Quality-Evaluation-Index for Mosaic Imagery (모자이크 영상의 객관적 품질평가지수 산정 방법)

  • Woo, Hee-Sook;Noh, Myoung-Jong;Park, June-Ku;Cho, Woo-Sug;Kim, Byung-Guk
    • Journal of Korean Society for Geospatial Information Science
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    • v.17 no.3
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    • pp.33-40
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    • 2009
  • This paper proposes the assessment method for objective quality-evaluation-index of mosaic images. Quality assessment was evaluated using seam-line method and similarity and contrast of adjacent images. The evaluation measure was calculated based on selected evaluation criteria and compared with human visual inspection. It was found that quantitative quality evaluation measure showed that the evaluation results were similar to human visual check. Conclusively experimental results proved that proposed evaluation measure could be used for quantitative and objective quality assessment of mosaic images.

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Developing a Measurement Scale for User Evaluations of Internet Portal Sites (인터넷 포털 사이트에 대한 사용자 평가측정 도구의 개발)

  • 김현경;이문규;김해룡
    • The Journal of Society for e-Business Studies
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    • v.6 no.3
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    • pp.127-148
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    • 2001
  • As the Internet service is expanding rapidly, portal sites, a gateway tn the net, are attracting increasing attention these days. As the Internet service has expanded rapidly, so has the interest for portal sites,, which serve as a gateway to the net. Despite the tendency, however, research on a measure by which to evaluate the quality of portal sites or development of such measures has not been fully pursued. As online services, faced with profitability, are considering 'charge per view', the development of a set of quality evaluation measures for portal services will prove to become a valuable instrument in constructing competitive strategies that are vital for survival and growth of a firm. In that regard, this study aims to develop a set of evaluation measures for Internet portal sites by empirically investigating the most common offline measures for quality of services, SERVQUAL, retail SERVQUAL and other evaluation measures for IT-related online services. Moreover, the study offers the strategic implications of the defined measures.

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A Review of Studies on the Service Quality Evaluation of Digital Libraries: on the Basis of Evaluation Models and Measures Methodologies (디지털도서관의 서비스 품질 평가 연구에 관한 고찰 - 평가모형 및 측정방법을 중심으로 -)

  • Hwang, Jae-Young;Lee, Eung-bong
    • Journal of Korean Library and Information Science Society
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    • v.40 no.2
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    • pp.243-265
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    • 2009
  • The purpose of this study is to review recent studies on the service quality evaluation of digital libraries and to derive from research trends and several suggestions. Specifically, this paper compared and analyzed recent literatures on e-service quality evaluation of digital libraries in Korea with regard to service quality evaluation models and measure methodologies. Finally, this study offered two important suggestions. The one is the necessity of developing a standardized service quality evaluation model for digital libraries which is customized in korean environment and the other is establishment of development guideline of service quality evaluation for digital libraries.

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Research on Real-Time Portable Quality Evaluation System for Raw Milk

  • Lee, Dae Hyun;Kim, Yong Joo;Min, Kyu Ho;Choi, Chang Hyun
    • Agribusiness and Information Management
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    • v.6 no.2
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    • pp.32-39
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    • 2014
  • The goal of this research was to develop a portable system that could be used to evaluate the quality of milk in real time at a raw milk production site. A real-time portable quality evaluation system for raw milk was developed to enable non-destructive quality evaluation of somatic cell count (SCC), fat, protein, lactose, and total solid (TS) in milk samples. A prediction model of SCC, fat, protein, lactose, and TS was constructed using partial least squares (PLS) and 200 milk samples were used to evaluate the prediction performance of the portable quality evaluation system and high performance spectroscopy. Through prediction model development and verification, it was found that the accuracy of high performance spectroscopy was 90% for SSC, 96% for fat, 96% for protein, 91% for lactose, and 97% for TS. In comparison, the accuracy of the portable quality evaluation system was relatively low, at 90% for SSC, 95% for fat, 92% for protein, 89% for lactose, 92% for TS. However, the measurement time for high performance spectroscopy was 10 minutes for 1 sample, while for the portable quality evaluation system it was 6 minutes. This means that the high performance spectroscopy system can measure 48 samples per day (8 hours), while the portable quality evaluation system can measure 80 (8 hours). Therefore, it was found that the portable quality evaluation system enables quick on-site quality evaluation of milk samples.

An study on quality evaluation of information services (정보서비스의 품질평가에 관한 고찰)

  • 김지훈
    • Journal of Korean Library and Information Science Society
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    • v.25
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    • pp.441-474
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    • 1996
  • Up to recently, information service have emphasized mainly on efficiencies of information collection, storage, process. But, now, many people take interest in criteria and evaluation on quality of information itself and its services because of growth of electronic materials and development of telecommunication. Especially, since the greater part of infomation is made gradually digital format, quality of information service regards as of great importance. This study attempts to investigate the quality problem in information services and its a n.0, pplication. Also, to su n.0, pport high quality, it is needed criteria of information services to evaluate and measure. To understand quality of information services, This articles deal with concept of quality on information related sector, quality management, the reason of importance of information quality, quality work of information services. There is little method to measure and evaluate quality of internet services. So it is necessary to study on internet quality, user's selection on its quality, and development on high quality site.

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Development of Functional Suitability Evaluation Measure of DRM Software (DRM 소프트웨어의 기능적합성 평가 척도의 개발)

  • Lee, Ha-Young;Yang, Hyo-Sik
    • Journal of Digital Convergence
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    • v.14 no.5
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    • pp.293-300
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    • 2016
  • DRM software should conform completeness, correctness and appropriateness for the related function to protect digital right properly. Therefore, the systematization of functionality evaluation method based on the related standard is essentially required. In this paper, based on the software quality standard, I intended to construct a model to measure the quality about functionality including suitability, accuracy and interoperability of DRM software. To this, we developed functional suitability evaluation model by analyzing infra-technology of DRM software and quality requirements about functional suitability. I think that through this study, functionality criteria to enhance the quality level of DRM software. Through the accumulation of future evaluation practices, it is necessary to improve the suitability and validity of the DRM software functional suitability evaluation model.

Assessment and Validation of the Reliability of Quality Measurement System for Wireless Data Services (무선데이터 서비스 품질 측정 시스템의 신뢰성 검증 및 평가)

  • Choi, Dong-Hwan;Park, Seok-Cheon
    • Journal of Information Technology Services
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    • v.11 no.1
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    • pp.239-246
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    • 2012
  • The user increases around the WiBro and in which the mobile broad band service is the wireless internet base technology HSDPA, that is the cellular phone foundation technique, and moreover the issue about the user effective quality guarantee emerges but the quality control of the wireless network is the incomplete actual condition. Therefore, the reliability verification according to the development of the system for the performance measure for the continued wireless data service and it and evaluation are needed for the quality control. In this paper, the wireless data service quality measurement system was implemented with the design. The same test environment as the existing network performance measurement program was built for the reliability verification of the embodied device for measuring quality and evaluation and the cost performance was performed. It could confirm that design and embodied wireless data service quality measurement system operated accurately in this paper through the quality measure result value analysis.

A Study of Developing the Evaluation Tools of International Airport′s Service Quality in Korea (국제공항 서비스품질 측정도구 개발에 관한 연구(인천 및 김포국제공항을 대상으로))

  • 장대성
    • Journal of Korean Society for Quality Management
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    • v.32 no.2
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    • pp.59-76
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    • 2004
  • It has been regarded as important in both academic and practical issues how to evaluate service quality. In addition international traveling will be growing due to increasing income and globalization. Thus, it is very important to measure the international airport's service quality properly. This study was conducted to identify the service quality factors which are utilized to measure international airport's service quality. According to the statistical analyses' results of this study, seven service quality factors and thirty two measurement items were found to evaluate international airport's service quality. They are some different from those which PZB(1988b) identified to measure service quality. This result implies that it is necessary to find the service quality factors reflecting the unique characters of the service organization when measuring service quality of a service organization.