• Title/Summary/Keyword: quality criteria

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Analysis and Comparability of the Subjective and Objective Evaluation for Home Appliance's Quality (가전제품의 품질에 대한 객관적 평가와 주관적 평가기준 비교 분석)

  • Huh, Kyung-Ok
    • Journal of Families and Better Life
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    • v.27 no.3
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    • pp.213-224
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    • 2009
  • This research aims to analyze and compare the objective and subjective evaluation criteria for home appliances. In addition, this research examined the correlation between those evaluation criteria. Furthermore, consumers are divided by the level of the differences between those criteria; consumer groups whose subjective evaluation level for the quality of home appliances is greater than objective evaluation level, consumer groups whose subjective evaluation level is almost the same, and consumer groups whose subjective evaluation level for the quality of home appliances is lower than objective evaluation level, and this study investigated the differences those three groups by the socio-demographic characteristics and consumers' behavior in the stage of purchase. Results of this research could be summarized as follows. First of all, there were statistically significant between the level of the objective and subjective evaluation in the quality of home appliances. Second, when consumers purchased the expensive home appliance, imported-brand home appliance, home appliances in department store, the level of subjective evaluation level for the quality of home appliances is higher than objective evaluation level. Third, the level of satisfaction for the price, quality, AS, overall satisfaction, and the level of willingness to repurchase were higher in consumer groups whose subjective evaluation level was higher than objective evaluation level.

Analysis of Causal Relationship among Performance Factors of Quality Management in Korean Public Enterprises : Using Malcolm Baldrige Non-profit Criteria (공기업 품질경영 성과요인간의 인과관계 분석에 관한 연구: 제조분야 및 의료분야와의 비교를 중심으로)

  • Moon, Jae-Young;Lee, Sang-Chul;Lee, Dong-Ki;Suh, Young-Ho
    • Journal of Korean Society for Quality Management
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    • v.37 no.1
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    • pp.10-19
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    • 2009
  • The objective of this study is to analyze the causal relationship among Non-profit Criteria of the Malcolm Baldrige National Quality Award(MBNQA) and to compare the casuality among company, hospital and non-profit organization field. The survey instrument consists of 94 questions from the seven categories of the MBNQA. Structural Equation Modeling (SEM) is used to analyze the empirical data and estimates the path coefficients among the MBNQA categories. The result of our research is as follows, First, the Leadership effects on as a driver of all factors. Secondly, the positive effect of the Foundation on the Direction and the System categories, Finally, the positive influence of the Direction on the System categories of the MBNQA model. In this study, most hypothesis are statistically significant.

Water quality management of Jeiu Harbor using material cycle model(II) - Characteristics of water quality in Jeiu harbor and the estimation of pollutant loadings - (물질순환모델을 이용한 제주항의 수질관리(II) - 제주항의 수질 특성과 오염부하량 산정 -)

  • 조은일;강기봉
    • Journal of Environmental Science International
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    • v.12 no.3
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    • pp.299-306
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    • 2003
  • The purpose of this study is to investigate the characteristics of water quality in Jeju harbor and to estimate pollutant loadings discharged into Jeju Harbor. To know characteristics of water quality in Jeju harbor, and pollutant loadings of Sanzi river, we have investigated from August, 2000 to May, 2001. The results showed that the concentrations of COD, DIN and DIP were in the range of 1.00∼4.85 mg/L (mean 2.15 mg/L), 2.14∼74.0 $\mu\textrm{g}$-at/L(mean 12.20 $\mu\textrm{g}$-at/L) and 0.52∼4.00 $\mu\textrm{g}$-at/L(mean 1.18 $\mu\textrm{g}$-at/L), respectively. These values were under III class of seawater quality criteria. The ratio of nitrogen to phosphorus was lower than 16 except for Station 1 in Jeju harbor. Therefore, nitrogen was playing an important role in phytoplankton growth as limiting factor in Jeju harbor. The mean values of eutrophication index were exceeding 1, which was the eutrophication criteria. The results of estimating pollutant loadings at Sanzi river are 0.30 ton/day for COD, 300 kg/day for DIN and 18.0 kg/day for DIP, respectively.

Ecological Risk Assessment of Chemicals of Concern for Initiation of Ecorisk-based Water Quality Standards in Korea (생태수질기준설정을 위한 대상물질의 생태위해성 평가)

  • An, Youn-Joo;Nam, Sun-Hwa;Kim, Yong-Hwa
    • Journal of Korean Society on Water Environment
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    • v.24 no.5
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    • pp.592-597
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    • 2008
  • Current water quality standard (WQS) in Korea is based on the protection of human health, not considering the protection of aquatic organisms. Most of chemicals can be toxic to ecological biota as well as human. Health of aquatic biota is closely related to the human health via food chain, therefore ecological risk based-WQS needs to be developed to protect the aquatic ecosystem. In this study, we selected the 31 chemicals in the Project entitled 'Development of integrated methodology for evaluation of water environment'. The methodology for calculating water quality criteria was derived from the Australian and New Zealand processes for deriving guideline trigger value for aquatic ecosystem. The available ecotoxicity data were collected from US EPA's ECOTOXicology Database (ECOTOX), TOX-2000 Database, European Chemicals Bureau (ECB)'s International Uniform Chemical Information Database (IUCLID) and Environmental Protection Agency (US EPA)'s report 'Ambient Water Quality Criteria (AWQC)'. The aquatic toxicity data for the Korean species were selected for risk assessment to reflect the Korean water environment. The monitoring values were calculated from the water quality monitoring data four main Korean rivers. We suggested the order of priorities of chemicals based on ecological risk assessment. We expect that these results can be useful information for establishing the WQS for the protection of aquatic ecosystem.

The Study for Developing Evaluation Tool of Child-Care Websites on the Internet (인터넷상의 육아관련 사이트 평가 도구개발)

  • Han, Kyung-Ja;Kim, Jeong-Soo
    • Korean Parent-Child Health Journal
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    • v.5 no.1
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    • pp.90-100
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    • 2002
  • Web sites on the internet are excellent information resources for the consumers to gain health care knowledge. Especially web sites related to child-care more increase recently. But a concern has emerged for the quality of contents contained on the child-care web sites. Lack of evaluation criteria have led to inaccurate and misleading child-care related publications on the Internet. For evaluating the quality and reliability of child-care related information on the Web, rating tool should be provided and developed. So, this article reviewed and investigated the elements to evaluate child-care sites on the internet. On the basis of the review of articles and the validity test about the contents, 16 preliminary items including purpose, contents, authority, feedback, design developed. Through the pilot study that apply the preliminary evaluating criteria to 20 evaluating criteria for child-care web sites developed. This evaluating criteria have 24 items and that were categorized to purpose(2 items), detail of contents(16 items), authority(2 items), feedback(2 items), design(4 items). The result of this study suggest that the evaluation criteria for child-care web sites may be useful for evaluating the quality of child-care web sites.

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Development of Criteria to Assess the Quality of Food and Nutrition Information on Internet (인터넷 식생활 정보 사이트의 질적 평가기준 개발 연구)

  • 이심열;김지혜;백희영;지근억;피재은;황윤경;김수희
    • Journal of the Korean Home Economics Association
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    • v.39 no.12
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    • pp.51-63
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    • 2001
  • With the development of information technology, more and more internet sites are available to consumers. Increasing on the interests of diet and health in modem society, there are numerous internet sites dealing with food, nutrition and health. Considering the importance and expected roles of internet sites in information dissemination in the future world, it is important to put more efforts to encourage internet sites with more accurate an useful information. Up to present, not much work has been done on quality analysis and evaluation of the internet information. This study aimed to develop a model to evaluate and rank the internet information according to its quality so that consumers can be guided toward correct information source. Three models were adapted from the literature for pilot study to develop a model suitable for evaluation of contents of sites related to food and nutrition information. From the pilot study, a evaluation model was developed with criteria more relevant to Korean internet site by expert panel. Evaluation criteria of the model is authority, accuracy, objectivity, coverage, and user-friendliness. For the objective and systematic evaluation, scores were assigned totaling maximum 100 point to each evaluation criteria factors. The model developed in this study could be used as one for other internet sites in area other than food and nutrition.

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Quality Evaluation of Engineering Computer Programs Using Software Quality Metrics (Software Quality Metrics를 이용한 공학용 전산 프로그램의 품질특성 측정)

  • 조문성;남지희
    • Journal of Korean Society for Quality Management
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    • v.25 no.4
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    • pp.115-130
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    • 1997
  • SQM (Software Quality Metrics) is a methodology whose primary objective is the measurement of compliances to requirements using a set of software life cycle properties called quality factors, which is based on the hierachical relationshiips between factors, criteria and elements. For this study, two factors (Correctness, Maintainability) and five criteria were selected. In addition, several tens of quality elements were developed to su, pp.rt them. Qualities of three computer programs which are being used for engineering purpose were measured. As a result, it is concluded that SQM is a valuable method for continuously monitoring the pulse of software quality development and that it can be used as a tool for software quality assurance.

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A Comparison of Quality Awards Program in the Major G-20 for Developing a Korean National Quality Award Model (한국형 모델 개발을 위한 국가품질상 국제 비교 연구)

  • Kim, Tai-Kyoo;Kim, Youn-Sung
    • Journal of Korean Society for Quality Management
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    • v.39 no.2
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    • pp.337-348
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    • 2011
  • To implement total quality management(TQM), firms and institutions have strategically used quality awards models. In this paper we analyzed the national quality awards of G-20 members such as United States, Europe, Japan, Canada, Australia and Korea. There are three main points to analysis; First, "which type of model is good for Korea?", even though Korea already has adopted MBNQA model. Second, "Are the core values really different from each models?". And third, "Is there any difference in the criteria structure and value points system?" This study aims to design a National Quality Award which is good for the Korean companies and organizations. After analyzing the current quality awards models, we propose some suggestion about core value setting Korean-specific criteria development and value points system change.

Development of Quality Management Indicators for Educational Institutions

  • Jin, Sunmi
    • International Journal of Contents
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    • v.18 no.3
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    • pp.34-48
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    • 2022
  • The purpose of this study was to develop indicators for quality management of educational institutions, and to achieve this, literature analysis and expert interviews were conducted. Through literature analysis, the components of TQM were derived focusing on factors to improve the quality of education, engineering education accreditation standards, and a representative education accreditation system, were considered. Additionally, seven areas as well as 32 indicators required for education quality management, were derived by comparing the EFQM excellence model and the MBNQA education model, applied for quality management of companies and institutions. By comparing and synthesizing these results, a draft was developed for the quality management index of educational institution. Next, opinions on correction and supplementation of quality management indicators derived from literature analysis, were collected from five education experts. From the comparisons and integration of these results, eight criteria (leadership, strategy, customers, people, facilities and environment, curriculum management, curriculum improvement, and performance management) and 34 indicators, were proposed for quality management indicators for educational institutions. Curriculum management, people, and performance management criteria were considered more significantly in quality management of educational institutions, and several implications are suggested based on the study results.

The Consumers' Evaluative Criteria of Quality on The Organic Clothes and Their Purchase Intention (오가닉 의류제품에 대한 대학생 소비자의 품질평가기준과 구매의도)

  • Park, Hea-Ryung
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.11
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    • pp.8001-8011
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    • 2015
  • This study aims to find evaluative criteria of quality on the organic clothes with college student consumers, categorize them, establish the basis of evaluation criteria, and examine the roles of each attribute according to their demographical characteristics and the association between their quality evaluation and their purchase intention. College students' evaluative criteria of quality factors of organic clothes were three factor; "aesthetic symbolism", "mainterance efficiency", and "functionality". As a result, first this study showed significant differences from the evaluation criteria of organic clothes in sex, major and pocket money among demographical characteristics Second, this study found that college student consumers' experience of purchasing organic clothes considered "aesthetic symbolism", "mainterance efficiency", and "functionality" more important compared to non-purchase group. Third, it was found that there might be differences between future purchase intention group and non-repurchase intention group according to evaluation standard of organic clothes. There was significant differences in "functionality" between the two groups.