• Title/Summary/Keyword: quality coefficient

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A Study on Open University's Library Service Quality Using the Kano Model and the Timko's Customer Satisfaction Coefficient (원격대학 도서관 서비스 품질에 관한 연구 - Kano 모델과 Timko 계수를 적용하여 -)

  • Jo, Chang Hyeun;Nam, Young Joon
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.28 no.2
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    • pp.137-155
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    • 2017
  • Many university libraries, facing financial difficulties, have been forced to operate on a tighter budget. Such trend has created the need for an objective standard that will prioritize current library services. This study derives service quality factor via open coding from internet postings posted in the last five years on the Korean National Open University's library website, and also calculates the customer satisfaction quotient and dissatisfaction quotient using the Kano Model and Timko's Customer Satisfaction Coefficient. The result draws 25 service quality factors across 3 categories consisting of: (i) 8 attractive qualities, (ii) 15 one-dimensional qualities and (iii) 2 reverse qualities. The study, through the calculation of Timko's Customer Satisfaction Coefficient per service quality, proposes an intensive service that can prioritize the efficient use of library budget.

The Reliability and Validity Testing of Korean Version of the Pittsburgh Sleep Quality Index (한국어판 피츠버그 수면의 질 지수(PSQI-K) 도구의 신뢰도와 타당도 검증)

  • Shin, Seunghwa;Kim, Su Hyun
    • Journal of Convergence for Information Technology
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    • v.10 no.11
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    • pp.148-155
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    • 2020
  • The purpose of the study was to test the reliability and validity of the Korean version of Pittsburgh Sleep Quality Index (PSQI-K) and to examine the cutoff point of the PSQI-K for screening insomnia among young adults. The subjective quality and patterns of sleep in 64 participants were measured using PSQI-K and Fitbit Charge 3TM. The properties of the instrument were analyzed using Cronbach's alpha coefficient for the internal consistency reliability, factor analysis for the construct validity, and Spearman's rho correlation coefficient for the correlation between the PSQI-K total scores and Fitbit tracker scores. The Cronbach's alpha coefficient of the PSQI-K was 0.69. The Spearman's rho correlation coefficient between the PSQI-K and Fitbit tracker was higher than 0.67. A cutoff point of ≥6.0 had a sensitivity of 0.93 and a specificity of 0.84. In conclusion, the PSQI-K is a reliable and valid instrument to evaluate sleep disturbance in Korean young adults.

Boiling Heat Transfer of Ammonia inside Horizontal Smooth Small Tube (수평미세관내 NH3 비등열전달 특성)

  • Choi, Kwang-Il;Oh, Jong-Taek
    • Korean Journal of Air-Conditioning and Refrigeration Engineering
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    • v.25 no.2
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    • pp.101-108
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    • 2013
  • This paper is presented an experimental study of flow boiling heat transfer characteristics of ammonia, and is focused on pressure gradient and heat transfer coefficient of the refrigerant flow inside horizontal small tube with inner diameter of 3.0 mm and length of 2000 mm. The direct heating method is applied for supplying heat to the refrigerant, where the test tube is uniformly heated by electric current. The local heat transfer coefficients were obtained over a heat flux range of 20 to $80kW/m^2$, a mass flux range of 50 to $500kg/m^2s$, a saturation temperature range of 0 to $10^{\circ}C$, and quality up to 1.0. The pressure drops increase with increasing mass flux and heat flux, and with decreasing saturation temperature. The heat transfer coefficients increase with increasing mass flux and saturation temperature in middle and high quality region. And the local heat transfer coefficient increase with increasing heat flux in low quality region. The heat transfer coefficient of the experimental result was compared with six existing heat transfer coefficient correlation. A new boiling heat transfer coefficient correlation based on the superposition model for ammonia in small tubes is developed average deviation of -0.17% and mean deviation of 10.85%.

Two-dimensional Numerical Modeling of Water Quality Variation by Gates Operation in the Seonakdong River (수문운영에 따른 서낙동강 수질변화에 관한 이차원 수치모의)

  • Lee, Namjoo;Kim, Young Do;Kwon, Jae Hyun;Shin, Chan Ki
    • Journal of Korean Society of Water and Wastewater
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    • v.21 no.1
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    • pp.101-112
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    • 2007
  • This study has used RMA2 model and RMA4 model, which are depth-averaged two-dimensional flow and water-quality prediction models, to analyze the variation of the water-quality by the gates operation in the Seonakdong River. Sensitivity analysis is performed to get the Manning coefficient and the coefficient of eddy viscosity for RMA2 model, and to get the diffusion coefficient for RMA4 model. Since the numerical simulation using RMA2 and RMA4 models did not consider tributary pollutant load except for that of Joman River, it could make a little difference from the natural phenomenon. Nevertheless, the numerical simulation shows that the discharge of $30m^3/s$, which is the continuous inflow from the Daedong-gate, can make it possible to achieve the target water-quality (BOD 4.3mg/L) of Nakbon-N watershed about 10 days later if the Daejeo-gate could remain opened in connection with the Noksan-gate operation.

Knitwear Purchase Motives and Consumer Satisfaction (니트웨어 구매동기와 소비자만족에 관한 연구)

  • Lee, Myoung-Hee
    • Journal of the Korean Society of Costume
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    • v.58 no.8
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    • pp.158-169
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    • 2008
  • The purposes of this study were to Investigate the relationships between knitwear purchase motive and female consumer satisfaction, and to reveal how knitwear purchase motives and demographic variables influence the consumer satisfaction. The subjects were 263 female college students and working women residing in metropolitan area of Seoul. The data were analyzed by using descriptive analysis, factor analysis, Cronbach's ${\alpha}$-reliability coefficient, t-test, Pearson's correlation coefficient, and multiple regression analysis. Five dimensions of knitwear purchase motive were derived by factor analysis; expressive, others' influence/deficiency, quality/social, situation, and utility motive. Consumer satisfactions were classified into 3 dimensions; appearance, practicality, and quality satisfaction. The expressive motive had significant positive relationships with the satisfaction of appearance and quality satisfaction. The quality/social motive had positive relationships with the satisfaction of appearance, practicality, and quality. Utility motive had positive relationships with the satisfaction of appearance and practicality. Working women had higher situation motive and quality/social motive than the female college students had. The higher the age was, the higher the score on situation motive and quality/social motive were. The higher the social class was, the higher the score on expressive motive was. The higher the income was, the higher the score on appearance, practicality, and quality satisfaction were. The consumer satisfaction of knitwear was influenced most by the quality/social motive and next by the expressive motive, the income, and the utility motive in order.

A Detection Procedure of a Parameter Change Point in AR(1) Models by Bayesian Approach

  • Ryu, Gui Yeol;Lee, Yong Gun;Cho, Sinsup
    • Journal of Korean Society for Quality Management
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    • v.17 no.2
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    • pp.101-112
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    • 1989
  • We investigate a procedure which detects the parameter change point in AR(1) by Bayesian Approach using Jeffrey prior, for example, coefficient change point, variance change point, coefficient and variance change point, etc. And we apply our procedure to the simulated data.

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The CV Control Chart

  • Kang, Chang-W;Lee, Man-S;Hawkins, Douglas M.
    • Proceedings of the Korean Society for Quality Management Conference
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    • 2006.11a
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    • pp.211-216
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    • 2006
  • Monitoring variability is a vital part of modem statistical process control. The conventional Shewhart Rand S charts address the setting where the in-control process readings have a constant variance. In some settings, however, it is the coefficient of variation, rather than the variance, that should be constant. This paper develops a chart, equivalent to the S chart, for monitoring the coefficient of variation using rational groups of observations.

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Performance Evaluation of the Complex-Coefficient Adaptive Equalizer Using the Hilbert Transform

  • Park, Kyu-Chil;Yoon, Jong Rak
    • Journal of information and communication convergence engineering
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    • v.14 no.2
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    • pp.78-83
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    • 2016
  • In underwater acoustic communication, the transmitted signals are severely influenced by the reflections from both the sea surface and the sea bottom. As very large reflection signals from these boundaries cause an inter-symbol interference (ISI) effect, the communication quality worsens. A channel estimation-based equalizer is usually adopted to compensate for the reflected signals under the acoustic communication channel. In this study, a feed-forward equalizer (FFE) with the least mean squares (LMS) algorithm was applied to a quadrature phase-shift keying (QPSK) transmission system. Two different types of equalizers were adopted in the QPSK system, namely a real-coefficient equalizer and a complex-coefficient equalizer. The performance of the complex-coefficient equalizer was better than that of two real-coefficient equalizers. Therefore, a Hilbert transform was applied to the real-coefficient binary phase-shift keying (BPSK) system to obtain a complex-coefficient BPSK system. Consequently, we obtained better results than those of a real-coefficient equalizer.

Program Development for Drawing of 26 Properties and System Analysis on T-s Diagram of Water or Vapor (물의 T-s 선도 상에서 26 종류의 물성치 작도 및 시스템 해석 프로그램 개발)

  • Kim, Deok-Jin
    • Proceedings of the SAREK Conference
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    • 2008.11a
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    • pp.157-164
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    • 2008
  • The temperature-entropy diagram of water or vapor displays graphically the thermophysical properties, so it is very conveniently used in various thermal systems. On general T-s chart of water, there are temperature, pressure, quality, specific volume, specific enthalpy, specific entropy. However, various state and process values besides above properties can be plotted on T-s diagram. In this study, we developed the software drawing twenty six kinds of properties, that is temperature, pressure, quality, specific volume, specific internal energy, specific enthalpy, specific entropy, specific exergy, exergy ratio, density, isobaric specific heat, isochoric specific heat, ratio of specific heat, coefficient of viscosity, kinematic coefficient of viscosity, thermal conductivity, prandtl number, ion product, static dielectric constant, isentropic exponent, velocity of sound, joule-thomson coefficient, pressure coefficient, volumetric coefficient of expansion, isentropic compressibility, and isothermal compressibility. Also, this software can analyze and print the system values of mass flow rate, volume flow rate, internal energy flow rate, enthalpy flow rate, entropy flow rate, exergy flow rate, heat flow rate, power output, power efficiency, and reversible work. Additionally, this software support the functions such as MS-Power Point.

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Effect of Porosity on Quality Index of Tensile Property of A356 Casting Alloys (A356합금의 품질지수에 미치는 미소기공율의 영향)

  • Lee, Choong-Do
    • Journal of Korea Foundry Society
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    • v.38 no.5
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    • pp.95-102
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    • 2018
  • The dependence of the tensile properties on variations in the porosity of A356 aluminium alloys was investigated in terms of the quality index of the tensile properties based upon the ultimate tensile strength and elongation as well as the variation of the strength coefficient and strain-hardening exponent with regard to a T6 treatment. The test specimens were prepared by low-pressure die-casting and a subsequent T6 treatment, and the experimental results of a tensile test carried out at room temperature were compared to the theoretical description using a modified constitutive model. The nominal value of the quality index of A356 alloys increases gradually with a lapse of the ageing time upon a T6 treatment, despite the fact that this value is temporarily decreased during the initial stage of ageing from a solutionised condition. Additionally, the quality index depends practically upon the porosity variation with a power law relationship without regard to whether in solutionised or artificial aged conditions. The theoretical description indicates that the strength coefficient directly determines the nominal level of the quality index. Moreover, the overall dependence of the quality index on the porosity variation is remarkably weakened with an increase in the tensile strain, whereas the quality index depends sensitively upon the porosity variation with a low value of the strain-hardening exponent.