• Title/Summary/Keyword: qualify

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A Study of Data Quality Management Maturity Model (데이터품질관리 성숙도모델에 대한 연구)

  • Kim, Chan-Soo;Park, Joo-Seok
    • Journal of the Korean Society for information Management
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    • v.20 no.4 s.50
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    • pp.249-275
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    • 2003
  • In companies competing for today's information society, Data quality deterioration is causing a negative influence to generate company competitiveness fall and new cost. A lot of Preceding study about data qualify have been proceeded in order to solve a problem of these data qualify deterioration. Among the sides of data qualify, it has been studied mainly on qualify of the data valve and quality of data service that are the results quality concept. However. this study studied structural qualify of the data which were cause quality concept in a viewpoint of meta data management and presented data quality management maturity model through this. Also empirically this study verified that data quality improved if the management level matured.

Exploring the Influence of the Internet Shopping Mall's Quality Factors on User Trust and Acceptance (인터넷 쇼핑몰이 갖는 품질요인이 사용자 신뢰와 수용에 미치는 영향에 대한 연구)

  • Lee Kung-Chang;Kang Byung-Uk;Suh Bomil;Kim Jong-Uk
    • Korean Management Science Review
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    • v.22 no.1
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    • pp.27-46
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    • 2005
  • As the electronic commerce has grown dramatically, visiting the Internet shopping malls is accepted as one of our daily life. Despite many studies about user acceptance of the Internet shopping malls, it still remains unanswered how the Internet shopping mall's three quality factors such as system qualify, Information qualify, and service quality affect user trust, and eventually user acceptance of the mall. To investigate this issue, we propose a research model in which six external factors such as three qualify factors as well as self-efficacy, subjective norm, and trust have a significant impact on user's attitude and intention to use the mall. After garnering 244 valid questionnaires from users, we analyze them with structural equation modeling. Experiment results show that the Internet shopping mall's three quality factors such as system quality, information qualify, and service quality significantly Influence user trust for the mall, which in turn impacts user's perceived usefulness, attitude toward using the mall. Another external factors such as self-efficacy and subjective norm also influence user's perceived ease of use and perceived usefulness respectively, affecting user's attitude altogether. Implications and further research directions are presented.

A Study of Service Quality on Customers′ Satisfaction and Loyalty in Japanese Restaurant (일식 레스토랑의 고객만족과 충성도에 대한 서비스 품질에 관한 연구)

  • 안효주;안광열;신충섭
    • Journal of the Korea Society of Computer and Information
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    • v.9 no.2
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    • pp.149-160
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    • 2004
  • The purpose of this research is to study the effect of service qualify improvement strategy and its practices on firms' competitive advantage, and identify their influence on customer satisfaction and loyalty. According to this purpose. this paper hypothesized that high service qualify will satisfy customers' needs and result in improved customers' loyalty. Thus, empirical study was conducted to identify the relationships among factors which were identified through literature review. Data were collected from the customers of 3 luxurious japanese restaurants in Seoul. The result of data analyses shows (1) Serve quality factors such as customer service, qualify of meal, location and facility, and types of restaurants make significant difference among three restaurants in terms of customers' perception about service quality; (2) There is statistically significant difference among three restaurants in terms of customers' satisfaction, but there is no significant difference among them in terms of customers' loyalty; and (3) Not only the result from analysis on japanese restaurants inside hotels but also that on the independent japanese restaurant in Kangnam area, shows that service quality factors have significant effect on both customers' satisfaction and loyalty.

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Relations of Rural Elderly People's Self-Esteem and Social Support to their Quality of Life (농촌 노인의 자아존중감, 사회적 지지와 삶의 질과의 관계)

  • Sohn, Shin-Young
    • Research in Community and Public Health Nursing
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    • v.17 no.2
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    • pp.176-185
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    • 2006
  • Purpose: This study was to identify the relations of rural elderly people' self-esteem and social support to their qualify of life. Methods: Data were collected from 228 rural elderly. The instruments used in this study were the self-esteem scale developed by Rogenberg(1965), the MOS-SSS(1991) and the qualify of life scale by Choi(1986). Data were analyzed by SPSS 12.0 using t-test. ANOVA, Pearson correlation coefficient and stepwise multiple regression. Results: Self-esteem and social support were in a positive correlation with each other(r=.467, p=.000). Social support and quality of life were in a positive correlation with each other(r=.512, p=.000). Self-esteem and quality of life were in a positive correlation with each other(r=.555, p=.000). The significant predictors of quality of life were self esteem, social support, and economic status, and the three factors accounted for 42.5% of variances in rural elderly people's quality of life. Conclusion: These results suggest that self-esteem, social support, economic status can be important factors for the qualify of life in the rural elderly. It proposes the basis for program development to improve rural elderly people's qualify of life.

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A Study on the Service Quality, Quality of Relationship, and Relationship Continuity Intention of Rental Clothing Store (의류 대여 점포의 서비스 품질, 관계의 질, 관계지속의도)

  • Kim Yong-Sook
    • Journal of the Korean Society of Costume
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    • v.55 no.2 s.92
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    • pp.105-115
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    • 2005
  • The purposes of this study were to identify the service quality, quality of relationship, and relationship continuity intention of rental clothing store. Questionnaires developed by researcher were collected from 212 consumers who experienced rental clothing. Data was analysed by use of factor analysis, path analysis, and covariance structure analysis. The results were; 1. Factors of service quality of clothing rental store were tangibility & promotion, shop assistant & store atmosphere, customer empathy, customer reliability strategy, customer management, and customer convenience. And factors of relationship quality were satisfaction, trust, emotional involvement, and calculational involvement, and factors of relationship continuity intention were longitudinal relationship propensity & word-of-mouth and rerental intention. 2. Service quality of rental store affected significantly on relationship quality, and relationship quality affected significantly on relationship continuity intention. And service qualify of rental store affected significantly on relationship continuity intention through relationship qualify.

ENGINEERING AND MANAGEMENT ON GLOBAL SOURCING OF ELECTRONIC COMPONENTS TO IMPROVE PRODUCT RELIABILITY

  • Masuda Akihiko;Saka Yasuo;Ihara Yoshiyuki
    • Proceedings of the Korean Society for Quality Management Conference
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    • 1998.11a
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    • pp.287-292
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    • 1998
  • As business looks towards the $21^{\st}$ century, a long-term strategy that focuses on global sourcing will be the vital factor in whether companies win or lose. At the same time, with electronic components, it is important to ensure stable quality and reliability, together with other important parameters. In order to achieve this, creating an effective mechanism of failure analysis and database management for electronic components is essential. The authors introduce the actual mechanism employed by NEC and explain the ideas and insight they have obtained from their experience.

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A Study on the Improvement Way & Accomplishment of Single PPM Quality Innovation Movement (Single PPM 품질혁신운동의 성과와 개선 방안)

  • 이경종
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.25 no.5
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    • pp.39-45
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    • 2002
  • Since 100PPM Qualify Certification System has been established by the Industrial Advancement Administration in 1995, 1000PPM Quality Innovation Movement has contributed much to the enhancement of quality competitiveness of Korea's parts industry. And in 2000, raised to a higher level, Single PPM Quality Certification System has been established by the Small and Medium Business Administration. Single PPM Qualify Innovation Movement seeks to reduce the number of defects to below 10 out of one million industrial items produced. Ultimately, Single PPM Quality Innovation Movement aims at achieving perfection, by enabling a zero defect rate in industrial production through the participation of all members of an organization. So this study aims to show the tangible and intangible effects of Single PPM Quality Certification System. and to suggest a methodology to improve current problems of Single PPM Quality Innovation Movement.

A Study on System for Policy Quality Control of Local Government (지방자치단체 정책품질관리(PQC) 시스템에 관한 연구)

  • Lee, Seung-Hui;No, Gyu-Seong;Lee, Hong-Hui
    • 한국디지털정책학회:학술대회논문집
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    • 2007.06a
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    • pp.23-32
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    • 2007
  • Most recently, the development and publication of the ordinance and the manual of policy qualify management is spreading the recognition of quality Control in the public sector. The purpose of this study is to introduce of the system quality Control for local government's policy. So we suggested lessons drew from case study(Daegu metropolitan city, Gumi city) on current introduction. To introduce the system quality Control for local government, we have to gain the sympathy of introduction, second prepare of inducement, last manage PQM flexibility.

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A Study on Effect of Sales Promotional Marketing Means on Evaluation of Clothing Product (판매촉진 수단이 의류제품 평가에 미치는 영향)

  • Park Jin-A;Kim Soo-Kyoung;Lim Sook-Ja
    • Journal of the Korean Society of Costume
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    • v.55 no.5 s.95
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    • pp.43-54
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    • 2005
  • This study was designed towards female college students to find out how increasing promotional marketing means are affecting the evaluation of clothing products; qualify perception, value perception, and purchase intention. 704 female college students participated in this study and SPSS package was used to analyze gathered data. The results of this study were as follows: First, the use of sales promotional means and preference had a significant difference among students demographic factors(residence, whole Income of the family, allowance, and clothing expenses). Second, qualify perception, value perception, and purchasing intention were the three factors of clothing product evaluation. Third, normal price and $30\%$ sale price clothing was perceived as high quality product and $50\%$ sale price clothing was perceived as high valued product. Purchasing intention was high when low price was suggested or promotional gift was given. Fourth, when considering product price as the factor of product evaluation, there were significant difference between the prices of product. And also, considering the product price, there were significant difference among factors of product evaluation and sales promotional means. Fifth, there was significant correlation between qualify perception, value perception, purchasing intention, usage and preference of promotional means. Further more, value perception was main factor that affected purchasing intention.