• 제목/요약/키워드: purchasing information source

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AHP를 이용한 인플루언서 속성 연구 (A Study on Influencer Characteristic Factors by Using AHP)

  • 이다솔;이수민;박소현
    • 산업경영시스템학회지
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    • 제42권3호
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    • pp.184-192
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    • 2019
  • Focusing on the emerging influencer market of SNS (Social Network Service), This study attempts to clarify the priority of Influencer characteristics when the customer decided to purchase products through the promotion of influencers. Since the influencer marketing differs from the Online information source marketing, this study has an academic implication in that integrated the influence of the characteristics of the Online information sources and the characteristics of SNS contents. For this purpose, through the literature research on Information sources and Influencers, the characteristics of influencers were reconstructed and priorities were derived using the AHP (Analytic Hierarchy Process) technique. The upper layer of the AHP structure was set to expertise, trustworthiness, social attractiveness, and content attractiveness, and the lower layer structured the model with 13 subfactors. The results are summarized as follows. First, in the result of combining the importance of the $1^{st}$ and $2^{nd}$ classes, the detailed factors of expertise and trustworthiness, ranked from the top to six, are largely influenced in purchasing decisions in influencer marketing. Second, content attractiveness is the third rank in the $1^{st}$ layer. Influencer marketing shows that content is more important than social attractiveness. Besides, the $7^{th}$ to $9^{th}$ positions of the overall rankings accounted for visual information, storytelling, and external attractiveness, which are the details of content attractiveness, and it is confirmed that it is more effective for influencer marketing to emphasize content attractiveness than social attractiveness. Although the influencer marketing differs from the existing information marketing, this study has an academic implication in that integrated the influence of the characteristics of the source and the characteristics of the contents.

방향성 섬유제품의 소비현황 및 소비자 특성에 따른 차이 연구 (Research on Consumption Status and Differences by Consumer Characteristics about ScentedTextile Products)

  • 여은아
    • 대한가정학회지
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    • 제43권11호
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    • pp.17-30
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    • 2005
  • The purpose of this study was to explore consumption status of scented textile products and to determine differences in consumption behaviors of scented textile products among subject groups separated by demographic (sex, age) and lifestyle (health concern, fashion involvement, innovativenss) characteristics. A total of 530 consumers who had used scented textile products participated in the web survey for the study. Consumer data were analyzed through descriptive statistics, chi-square test, factor analysis, t-test, ANOVA, and LSD test. In the results, the most often used products were small commodities, socks, bedding, and underwear of hub and flower scents. Consumers considered a product test as the most crucial information source and scent as the most significant decision making factor for purchase. Demographic and lifestyle group differences were found in some of the product types in use as well as in purchase behaviors (total spending amount, purchase venue, information source, considering factors when purchasing). The applicability of the study result to the theory of innovation adoption was discussed. Marketing implications were suggested based on the study results.

온라인 쇼핑몰 기반의 전자상거래에서 외적 정보가 구매 의사결정 과정에 미치는 영향에 대한 실증적 연구 (The Study on the Effect of External Information on Purchase Decision-Making Process in Online Shopping Mall Based Electronic Commerce)

  • 강성민;김태준
    • Journal of Information Technology Applications and Management
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    • 제14권4호
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    • pp.97-120
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    • 2007
  • Development of information technology and Internet brought big changes in information society. Quantity of information increased rapidly and various types of information were presented through diverse channels. This change brought an impact in electronic commerce environment. A large number of products are transacted in online market. And various search functions and product information are presented for supporting customer's decision making. This study examined the effect of external information on purchase decision-making in electronic commerce environment. An experiment was conducted to see the customer product review, unit sales, etc. on purchase decision-making process in online shopping mall based electronic commerce. As a result of study, external information referring to number of purchasing, positive product review, and reliability of information has a positive effect on purchase-decision. The significance of the study can be found in that it defined 1) external information has an effect on decision-making, 2) positiveness and reliability of product information showed that they have an influence on customer, and 3) when self opinion and other person's opinion are different, one is not satisfied with decision making process. The results of the study can be of practical use in the design and implementation of online shopping mall in electronic commerce.

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유전자재조합식품(GMO)에 대한 소비자 정보요구도 연구 (A Study on Consumers' Information Demand of Genetically Modified Organisms(GMO))

  • 박혜영;김시월
    • 대한가정학회지
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    • 제43권2호
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    • pp.175-189
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    • 2005
  • This study analyzed the degree of demand for genetically modified organisms(GMOs) to provide the basic information for consumers' reasonable purchase decision making and their right to know about GMOs. Based on the (Ed-there are no study results above) study results, the following suggestion were made. First, throughout the survey, it was found that those consumers who participated had a high level of perception on the harm of GMOs. Therefore, reliable organizations such as government agencies are required to present the results of safety tests and formulate plans related to the safety of GMOs. Second, the average score on consumers' level of consumer knowledge on GMOs was very low, being 1.68 out of a possible 8 points. Third, since women and housewives engaged in dietary habits and food had high demand for information on GMOs, it is necessary to provide women with information on GMOs. Fourth, since it is difficult to confirm the presence or absence of GMOs. in rapidly increasing demand for fast-food, it is necessary that consumers be provided with relevant information and make a reasonable judgement in purchasing food. Fifth, it is necessary to provide detailed regulations and measures for concrete contents and directions of information on GMOs. Sixth, it is necessary to provid information on GMOs from the commercial sources of information that are most preferred by consumers.

소셜 네트워크 서비스 사용자의 디지털 아이템 구매와 실제 사용에 관한 연구: 종단적 관점에서 (Exploring Purchase Behavior of Digital Items and Actual Usage in a Social Network Site: A Longitudinal Perspective)

  • 김병수;한세희;강영식
    • 한국정보시스템학회지:정보시스템연구
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    • 제21권2호
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    • pp.97-114
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    • 2012
  • Given the rapid growth of social network services (SNS) such as Facebook and Cyworld, it is important to understand SNS users' decision-making processes such as purchasing and continuance intention. Especially, as a number of SNS providers such as Cyworld and Habbo Hotel recognize the sales of digital items as the main source of their profits, it is critical to in-depth understand SNS users' purchasing behaviors. In this regard, this study explores continued usage behaviors and purchase behaviors of digital items in an SNS environment using a longitudinal research method. This paper develops a theoretical model to deeply understand the key drivers of purchase behavior of digital items through constructs prescribed by two established research streams on information systems, namely continuance usage and habitual usage. Moreover, this study examines the effects of actual and ideal self-image congruity on SNS continuance intention and habit. The research model was tested by using survey data collected from 307 users who have experience with Cyworld. The analysis results show that SNS actual usage directly influence purchase behavior of digital items. SNS users' continuance intention and habit are key drivers to enhance the level of actual usage of the SNS. Both actual and ideal self-image congruity play a key role in enhancing continuance usage and habitual usage. The implication of research and discussions provides reference for SNS providers in marketing and IT strategy.

중국의 웨이신(WeChat) 기반 소셜커머스에서 온라인 구전 신뢰성의 결정요인: 휴리스틱-체계적 모델(HSM)의 적용 (Determinants of Credibility of Electronic Word-of-Mouth (eWOM) in WeChat-based Social Commerce: Applying the Heuristic-Systematic Model)

  • 곡민;최수정
    • 한국정보시스템학회지:정보시스템연구
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    • 제26권4호
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    • pp.107-135
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    • 2017
  • Purpose Along with the growth of smart phones and social networking service (SNS), social commerce continues to expand. Although online reviews have become an important source of the information that consumers use to make purchasing decisions, theoretical development and empirical testing in this area are still limited. Thus, there is a need to develop further understanding about the influence of electronic word-of-mouth (eWOM). Drawing upon the heuristic - systematic model (HSM) which is one of the dual-process theories, this study develops a research model that explains key factors influencing consumers' eWOM credibility. Furthermore, this study verifies that consumer's eWOM credibility is a key determinant of eWOM and purchase intentions. Design/methodology/approach The proposed model is empirically tested with 493 users who have experience in WeChat-based social commerce. The structural equation model (SEM) analysis is used to evaluate the research model and hypotheses. Findings The major findings are as follows. First, argument quality of eWOM (a systematic factor) has a positive effect on eWOM credibility. Second, source credibility and recommendation consistency of eWOM (heuristic factors) are positively associated with eWOM credibility. Finally, purchase and eWOM intentions greatly depend on eWOM credibility. These results confirm the effectiveness of HSM in explaining eWOM mechanisms in SNS-based social commerce. The details of findings and implications are presented.

成人 女性의 水泳服 購買行動에 관한 硏究 -製品評價基準을 中心으로- (A Study on Adult Women`s Swimming Suit Buying Behavior -Focused on Product Evaluation Criteria-)

  • 이영아;서민아
    • 복식문화연구
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    • 제7권6호
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    • pp.68-84
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    • 1999
  • The purpose of this study was analyze how korean adult women\`s swimming suit buying behavior varied according to consumer characteristics. Especially, it was intended to provide basic materials for swimming suit product development and quality improvement appropriate to consumer characteristics with a focus on product evaluation criteria. Questionnaire research was conducted for 850 adult women resident in Seoul, to whom questionnaire were distributed and who were asked to complete their questionnaires. 1. As for buying motive, of swimming suit buying behavior, it was shown that the highest proportion of adult women bought their new swimming suit because their old swimming suit was wornout and most adult women tended to buy their new swimming suit or their own will rather than at others\` suggestion. 2. As for the source of information at a time. of swimming suit purchase, adult women collected information from the product on display most and bought their swimming suit in a planned way in relation to the degree of purchase planning. 3. As for product evaluation criteria, adult women showed the high scores in order of the type and quality of material, activity and functionalism, dimensions and fitness. 4. In many cases actual swimming suit purchasers were the adult women who bought their swimming suit, and they used the department store or the large shopping center as the place of purchasing the swimming suit. Its reason was that the department store or the large shopping center had a diverse assortment of products. As for the degree of their travelling companion\`s influence, it was found that most adult women were influenced by their travelling companions when purchasing their swimming suits. 5. As for the level of satisfaction with swimming suit purchase, it was shown that adult women were generally satisfied with their swimming suit purchase. It was found that their level of satisfaction was higher in order of activity and functionalism, the type and quality of swimming suit materials, and ease in washing management while they showed the low level of satisfaction with price, the fastness of color to washing, light and detergents and durability.

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영남지역 주부의 식생활 라이프스타일에 따른 친환경농산물 소비행동 분석 (Analysis on Consumption Behaviors Regarding Environment-Friendly Agricultural Products According to the Food-Related Lifestyles of Housewives in Yeungnam Region)

  • 김효정;김미라
    • 한국생활과학회지
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    • 제19권6호
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    • pp.1103-1113
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    • 2010
  • The purpose of this study was to examine the consumption behaviors regarding environment-friendly agricultural products by food-related lifestyles of housewives. The data were collected from 298 housewives living in Yeungnam region through a self-administered questionnaire during April, 2010. Frequencies, Cronbach's $\alpha$, factor analysis, cluster analysis, one-way analysis of variance, Duncan's multiple range test and chi-square test were conducted by SPSS Windows. The results obtained from this study were as follows. Lifestyles were categorized into five factors by factor analysis: healthy-seeking type, popularity-seeking type, convenience-seeking type, safety-seeking type and taste-seeking type. The respondents belonged to one of three groups by cluster analysis: popularity-seeking group, convenience-seeking group, and wellbeing-seeking group. The main reason given for purchasing environment-friendly agricultural products was safety. The respondents were satisfied with the safety of environment-friendly agricultural products the most. Many respondents purchased environment-friendly agricultural products at large discount markets, and received information about them from mass media. There were significant differences among three groups in the place of purchase environment-friendly agricultural products, information source for environment-friendly agricultural products, most important factor when purchasing environment-friendly agricultural products, the level of satisfaction with environment-friendly agricultural products and the purchase rate of environment-friendly agricultural products among the monthly food expenses.

서울.경기지역 초등학교 급식소의 쓰레기 감량화 프로그램 및 관리업무영역 규명 (Assessment of Waste Management Practices , Source - reduction Programs and Related Tasks in Elementary School Foodservice in Seoul and Kyonggi Province Areas)

  • 류경;곽동경;최은희
    • 대한영양사협회학술지
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    • 제7권4호
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    • pp.410-425
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    • 2001
  • This study was designed to assess the waste management practices, source-reduction programs and related tasks in elementary school foodservice in Seoul. and Kyonggi Province Areas. A questionnaire mailed to 910 school foodservice managers in Seoul and Kyonggi province: a 202% (N=184) response rate was obtained. About 83.7% of school foodservice managers were responsible for managing solid waste. Most foodservice operations take the responsibility of food waste but not packaging wastes. The average disposal cost per month per person was about 19 won and income was about 35 won. Leftovers were mainly disposed with platewaste. Platewaste was reused for the livestook feed(68.0%), and some platewaste was composted(11.6%). Source reduction programs implemented in half of school foodservice operations were adjustment of portion size', checking the plate waste', 'working with classroom teachers on waste reduction campaign', 'providing information leaflet on food waste minimization', posting education materials, 'classroom instruction about food waste minimization', and 'improving cooking method. According to factor analysis based on importance rating. slid waste management activities of elementary school foodservice operations were divided to 7 dimensions such as communication and cooperation with others', 'employee training', 'product quality control, 'yield control', plate waste control', 'purchasing', and 'public relations'. As a result of Important-Performance Analysis(IPA), sine dimensions such as 'communication and cooperation with others' and 'plate waste control were identified in Focus Here' quardrant area which need more enhanced performance.

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청소년의 소비자 의식과 의복구매행동 (Clothing Purchase Behavior of Adolescents by the Consumer Awareness)

  • 김종희;조현주
    • 한국가정과교육학회지
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    • 제15권2호
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    • pp.67-78
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    • 2003
  • 본 연구는 대구지역에 거주하는 중ㆍ고등학생 639명을 대상으로 청소년의 소비자의식이 의복구매행동에 미치는 영향을 분석하였다. 연구의 결과를 요약해 보면 다음과 같다. (1) 소비자의식 유형은 권리의식, 소비자정보의식 브랜드지향의식, 책임의식의 4개 요인에 따라 실리지향, 상표지향, 소비자의식지향의 3가지 집단으로 분류되었다. 실리지향 집단은 소비자의 권리의식, 소비자정보, 책임의식은 보통 정도이나 브랜드지향의식은 다른 집단에 비하여 낮게 나타났으며 상표지향 집단은 권리, 소비자정보, 책임의식은 낮으나, 가격과 상표에 대해서는 관심이 높게 나타났고, 소비자의식지향 집단은 소비자의 권리의식이 강하고, 소비자정보를 많이 탐색하며, 가격과 상표를 중요시하지 않고, 책임의식도 높게 나타났다. (2) 남학생에 비하여 여학생들이 소비자정보의식과 브랜드지향의식, 책임의식이 높으며, 한달 용돈이 7만원 이상인 집단은 7만원 미만인 집단보다 권리의식은 낮고, 브랜드지향의식은 높게 나타났다. 아버지가 농림ㆍ 생산직에 종사하는 청소년들이 권리의식은 높게, 소비자정보의식은 낮게 나타났으며, 어머니가 전문ㆍ 행정ㆍ사무직에 종사하는 청소년들은 소비자정보의식이 조금 높게 나타났다. 월평균 가구 소득이 500만원 이상인 가정의 자녀는 다른 집단에 비해 브랜드지향의식이 조금 높게 나타났다. (3) 의복을 구입하는 주된 동기는 필요에 의해 구매하는 것으로 나타났으며, 과반수 정도가 계획구매를 하고 있으며, 주로 의류전문쇼핑몰을 이용하고, 의복에 대한 정보는 ´제품´, ´가족 친구의 조언´에서 주로 얻고 있었다. 의복 선택 시 중요한 요인은 디자인 가격, 어울림 순으로 나타났으며, 구매 후 불만으로 가격, 서비스, 바느질상태를 표시하였고, 실제로 불평행동을 하는 청소년은 42%로 친지나 친구에게 불만스러웠던 점에 대해 불평한 경우가 가장 많았다. (4) 의복구매행동현인의 요인분석에서 구매정보원은 ´중립적 정보원´, ´개인적 정보원´, ´상업적 정보원´, 구매선택은 ´조화´, ´유행´, ´관리성´, 불만원인은 ´외관´, ´품질´, ´서비스´의 3개 요인으로 나타났다. (5) 소비자의식형 집단은 개인적, 상업적 정보를 많이 활용하였으나 상표지향형 집단은 정보원을 중요시하지 않았다. 의복 선택요인으로는 소비자의식 집단은 조화와 관리성을 중시하나 상표지향집단과 실리지향집단을 관리성에 관심이 낮았다. 의복구매장소로 실리지향집단은 양품ㆍ보세점과 의류도매상가를, 상표지향 집단은 의류전문쇼핑몰이나 유명상표 대리점을, 소비자의식지향 집단은 의류전문쇼핑몰이나 상설할인매장을 주로 이용하였으며 소비자의식 집단은 사적, 또는 직접 구매 후 불평행동을 많이 취하고 실리지향 집단은 거의 불평행동을 취하지 않는 것으로 나타났다.

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