• 제목/요약/키워드: purchasing factors

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한국 노인여성들의 의복구매행동과 의복불만 (Clothing Purchasing Behavior and Clothing Dissatisfaction of the Aged Women in Korea)

  • 강윤자;김인숙
    • 복식문화연구
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    • 제6권4호
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    • pp.162-174
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    • 1998
  • Though the growth rate of the population of aged people in Korea is rapidly rising, research about this age group is relatively scarce compared to those about younger groups. This paper aimed to survey the clothing purchasing behaviors and clothing dissatisfaction of the aged women in Korea. A questionnaire concerning demographic status, clothing purchasing behaviors and clothing dissatisfactions was administered to 430 aged women residing in Seoul. Results showed that the aged women are as much well-planning, logical, and consumer-right-conscious purchasers as they are aesthetically demanding. 9 factors including product quality, design, sales service qualities revealed to be important factors explaining their dissatisfaction. But the strongest clothing dissatisfactions of the aged women were found to be those factors related to high price, lack of exclusive merchandising practices for the aged, and difficulty in the handling of clothing items. Their age and income status had partial influence on their purchasing behaviors and clothing dissatisfaction.

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소셜커머스를 통한 뷰티서비스 구매요인이 고객만족과 재구매 의도에 미치는 영향 (Effects of Purchasing Factors through Social-commerce of Beauty Service on the Consumer Satisfaction and the Repurchasing Intention)

  • 홍수남;이한주
    • 인터넷정보학회논문지
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    • 제15권6호
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    • pp.133-144
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    • 2014
  • 본 연구는 최근 인터넷과 스마트폰의 활성화로 인해 뷰티분야의 새로운 마케팅 수단으로 부각되고 있는 소셜커머스의 영향에 대한 실증이다. 연구대상은 스마트폰과 인터넷의 활용이 비교적 익숙한 수도권 거주의 20-30대 남녀로서, SNS를 통해 뷰티서비스를 구매할 때의 구매요인에 대해서 알아보고, 이러한 구매요인이 고객만족에 미치는 영향과 고객만족이 재구매에 미치는 영향, 구매요인이 고객만족을 매개변수로 하여 재구매 의도에 미치는 영향에 대해서 검증하였다. 구매요인의 타당성 검증으로 서비스, 가격, 상호작용, 편의성, 흥미의 5개의 하위요인으로 구분하였고, 고객만족과 재이용 의사는 각각 하나의 요인으로 구분하였다. 본 연구결과를 축약하면, 소셜커머스를 통한 뷰티서비스 구매요인으로서 고객만족에 영향을 미치는 것은 가격, 서비스, 편의성, 흥미와는 관련성이 있었지만 상호작용과는 관련성이 나타나지 않았다. 이는 소셜 이용자 간의 커뮤니티 활동이나 타인의 구매후기를 통해 소셜상품을 구매하기보다는 자기의 주관적인 사고방식과 견해에 의해 소셜상품을 구매한다는 것으로 추측된다. 구매요인에 따른 재구매 의도를 알아본 결과, 가격, 서비스, 편의성이 영향을 미치는 것으로 조사되었다. 구매의도는 만족한다는 긍정의 결과로서, 저렴한 가격, 서비스에 대한 만족도, 바쁜 현대인의 시간, 노력에 대한 편의성이 충족되어야 하므로, 단순한 흥미보다는 보다 체계적이고 전문적인 서비스에 대한 추후의 구매의도를 나타내는 것이며 흥미와는 관련성이 없었다. 또한 고객은 서비스에 만족할수록 재이용 의도는 높아지므로 차별화 전문화된 고객서비스, 트렌드를 반영한 마케팅이 구축되고 보강되어야 고객만족이 향상되어 지속적인 재구매 의도로 직결됨을 규명하였다. 따라서 뷰티산업에서도 소셜커머스를 통한 구매요인이 고객만족과 재구매의도에 정의 영향을 미치며, 고객만족은 구매요인과 재구매의도를 직간접적으로 영향을 미치고 있음도 확인하였다. 또한 구매요인의 하위요인 중 커뮤니티활동이나 댓글 등의 상호작용보다는 가격이나 서비스 혹은 편의성이 중요하다는 것을 확인하였다. 뷰티분야에서는 뷰티산업 및 퍼스널 샵의 매출상승과 지속적인 발전을 위해 현대의 새로운 소비층인 모바일 쇼핑객에 적합한 다양한 상품소싱 및 프로모션 등의 개발 및 강화에 주력하여 고객만족을 창출시켜야 할 것으로 판단된다.

온라인 쇼핑에서 최종 구매결정 지연 발생의 영향요인: 인지적 종결욕구의 조절효과를 중심으로 (Factors Affecting the Delay of the Final Purchase Decision in Online Shopping: Investigating the Moderating Effect of Need for Cognitive Closure)

  • 이애리;김도훈;김경규
    • 한국콘텐츠학회논문지
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    • 제17권12호
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    • pp.658-669
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    • 2017
  • 온라인 쇼핑 이용의 지속적인 증가 추세에도 불구하고 온라인 쇼핑에서의 실 구매 전환 비율은 3% 미만으로 매우 낮은 수치를 보이고 있다. 따라서 이에 대한 원인 분석과 대응 방안에 대한 연구가 보다 필요하다. 본 연구는 온라인 쇼핑 시 최종 구매결정 지연 발생에 영향을 미치는 주요 변인으로 불확실성 요인과 상황적 요인을 도출하고 이들의 영향력을 검증하였다. 특히 본 연구에서는 소비자의 인지적 종결욕구 수준에 따라 인터넷 쇼핑 시 지각하는 불확실성과 상황적 환경에 대한 대응 행동이 다를 수 있고, 이를 통해 결과적으로 구매 지연 발생 정도를 조절하는 현상을 고찰하였다. 본 연구 결과를 통해 온라인 쇼핑 시 최종 구매 결정 단계에서 소비자의 망설임과 구매 지연을 줄이고 구매 전환율을 향상시킬 수 있는 전략적 시사점을 제시하고자 한다.

구매패턴변화에 따른 상업공간의 시설변환 방향에 대한 고찰 - 할인점과 백화점 및 멀티플렉스를 중심으로 - (A Study on the Direction of Commercial Space Plan through Change of Purchasing - Focused on the Discount Store and Department Store and Multiplux -)

  • 김오성;이명식
    • 한국실내디자인학회논문집
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    • 제19권3호
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    • pp.154-161
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    • 2010
  • Domestic distribution environment in Korea has rapidly and qualitatively been developed due to the open of distribution market. However, the function of commercial establishment goes beyond the place value that simple transaction of capacity takes place, and it is recognized as life groove space enhancing the satisfaction of costumers' purchasing pattern. For this reason, there has been the need to change the purchasing environment of commercial space. The change factors of commercial space contributed to the establishment of consumption identity formed by change of consumers' lifestyle and the purchasing pattern. It is necessary to see the change factors of the purchasing pattern as the conversion of distribution environment in terms of supplier and as the change of consumers' lifestyle in terms of consumers. In reality, however, the commercial facility ill-imitated the advanced model and qualitatively was developed. In this situation, the change of the purchasing pattern according to the conversion of facility is needed as an early stage. The purpose of this study is to analyze the overflow supply of commercial facility. Also It will discuss the plan characteristics of commercial space conversion of facility conforming to the change of the purchasing pattern that is predicted in the lifestyle on a conversion stage of facility.

An analysis of the effects of Japan's nuclear power plant accident on Korean consumers' response to imported food consumption

  • Gim, Uhn-Soon;Baek, Kyung-Mi
    • 농업과학연구
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    • 제44권4호
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    • pp.620-635
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    • 2017
  • This study was intended to identify the main factors responsible for the decline in purchase of imported agricultural and fish products after Japan's nuclear power plant accident in 2011 and to compare the effects on imported agricultural produce and imported fish products. Logit model and multiple regression model analyses were performed using consumers' survey data. Psychological and qualitative factors reflecting consumers' food safety awareness and purchasing preferences, which were extracted by Factor analysis, were included as the models' explanatory variables, along with socio-demographic and economic factors. The Logit estimation showed aged, married, and low-income households had significantly higher probability of reducing their purchases of imported agricultural and fish products. However, the multiple regression results pointed out that the actual rate of decrease of imported agricultural and fish products purchases were more significantly affected by non-socio demographic factors such as past experience of purchasing imported agricultural and fish products, future intention to purchasing Japanese agricultural and fish products, and the ratio of imported to domestic agricultural and fish products before the nuclear accident, as well as consumers' feeling of food insecurity and their purchasing preferences. Moreover, the results showed that Korean consumers have reacted more sensitively to the decline in imported fish products than imported agricultural produce after the nuclear accident based on the marginal effects of various socio-demographic and economic factors.

생활한복의 착용 상황에 따른 이미지와 구매의도 (Casual Hanbok's Image According to Wearing Situation and Purchasing Intention)

  • 심준영;김용숙
    • 복식
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    • 제53권3호
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    • pp.155-163
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    • 2003
  • The purposes of this study were to identify the differences of the Casual Hanbok's image perception according to wearing situation and to certify factors affecting the Casual Hanbok's purchase. Self administered questionnaires were used. The subjects were 596 women in Chonbuk Province and done during August. 2002. Proportion, percentage, mean, factor analysis, ANOVA and multi-regression were done for data analysis. The results were as follows ; 1. Factors in the Casual Hanbok's image perception were fashion, elegant, comfort, innovation and tradition. The total variences were 53.84%. Especially tradition and innovation factors were very Important. 2. Casual Hanbok's perceived image in formal situation were higher in factors of fashion, elegance, comfort, innovation, and tradition than the perceived image in mind. And the image of informal situation was higher in factors of fashion, elegant and innovation than the perceived image in mind. 3. Purchasing intention was affected by the Casual Hanbok's fashion, elegance, innovation, and tradition, and their influence was 18.10%. Casual Hanbok wearing frequencies affected the purchasing intention significantly.

유기농식품에 대한 소비자의 구매의도 영향요인 분석 계획적 행동이론을 중심으로 (A Study of the Factors Influencing Behavioral Intention for Organic Food: Using the Theory of Planned Behavior)

  • 최화선;이광근
    • 유통과학연구
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    • 제10권2호
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    • pp.53-62
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    • 2012
  • 본 연구는 소비자의 구매의도 형성과 관련된 선행요인을 설명하는 주된 이론인 계획적 행동모델을 토대로 식품 관련 및 식품소비관련 소비자의 개성특성, 과거 구매행동 빈도 등의 요인들을 포함하여 유기농식품에 대한 소비자의 구매의도에 미치는 구체적인 영향요인을 제시하고자 이루어졌다. 분석결과를 요약하면 다음과 같다. 첫째, 계획적 행동모델에서 주관적 규범을 제외한 태도, 지각된 행위통제(비용)는 구매의도에 유의하게 영향력이 있는 것으로 나타났으며, 특히 유기농식품에 대해 긍정적인 태도를 가질수록 구매의도가 증가할 확률이 높아진다고 할 수 있다. 둘째, 식품에 대한 관심이 많고 중요하게 생각하는 소비자일수록 유기농식품에 대하여 호의적인 태도를 가지게 될 확률이 증가하며, 과거에 유기농식품을 구매한 빈도가 유기농식품에 대한 구매의도에 영향을 미치는 것으로 나타났다. 셋째, 유기농식품을 이용하지 않을 경우 나타날 수 있는 소비자의 부정적 감정이 유기농식품에 대한 구매의도에 부(-)의 영향을 미치는 것으로 나타났다. 넷째, 주관적 규범은 구매의도에, 식품 관련 개성특성(저항감)은 태도에 유의한 영향을 미치지 않는 것으로 나타났다. 본 연구에서 밝혀진 연구결과는 점차적으로 계획적 행동모델의 설명력을 높이기 위해 다양한 요인들을 포함하는 모델의 확장에 대한 필요성이 제기되고 있는 가운데, 향후 소비자들의 구매행동에 있어 구매의도에 추가적인 요인들의 영향력을 검증하였다는 점에서 그 의미를 찾을 수 있다. 하지만 본 연구에서는 식품의 종류를 구분하지 않고 조사하였기 때문에 식품의 종류에 따라 소비자의 반응이 다를 수 있기에 향후에는 이점을 보완해 나가야할 것이며, 또한 구매경험여부에 따라 군집을 나누어 연구하지 않았기 때문에 유기농식품의 구매경험여부에 따라 구매자들을 비교, 검토하여 연구해나가야 필요성이 제기된다.

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베이커리 소비자의 특성 및 구매행동에 따른 선택속성 차이 (Difference in Bakery Choice Attributes according to Consumers' Characteristics and Purchasing Behavior)

  • 류시현;김성옥;석승연
    • 한국식생활문화학회지
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    • 제26권6호
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    • pp.673-681
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    • 2011
  • The purpose of this study was to analyze the difference in bakery choice attributes according to consumers' general characteristics and purchasing behavior. Among 350 questionnaires distributed to bakery consumers, 277 complete questionnaires (79.1%) were analyzed. Bakery choice attributes were classified into five factors: "environment and image", "bakery product features", "location", "employee service", and "price and sales promotion"; the mean scores of these factors' importance levels were 3.59, 3.58, 3.49, 3.36, and 3.00, respectively. Males considered 'employee service' factor significantly more than did females. Further, the importance level of 'employee service' factor was significantly greater as consumer's age increased. The importance levels of 'bakery product features' and 'employee service' factors were considered significantly more by consumers who spent KRW10,000-15,000 than those who spent KRW5,000 or less. 'Price and sales promotion' was considered to be more important by consumers who obtained information from the Internet than from the TV and radio. 'Location' factor was considered to be more significant as purchasing frequency increased. Such differences in importance level of bakery choice attributes according to consumers' gender, age, job, and purchasing behavior should be considered and applied to the development of marketing strategies targeted at consumers.

중학생의 여름철 교복 및 생활복 착용 실태에 관한 연구 - 익산지역을 중심으로 - (A Study on the Wearing Conditions of Summer School Uniform and Comfortable Uniform for Middle School Students - Focusing on Iksan city -)

  • 김윤희;이진희
    • 한국생활과학회지
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    • 제23권5호
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    • pp.919-928
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    • 2014
  • The purpose of this study was conducted to improve middle school students' satisfaction on their uniform to provide basic information for the wearing condition. on their comfortable uniform. Survey was conducted on 532 boys' and girls' middle school students in Iksan City. This study analyzed the purchasing factors and modification, fitting evaluation, and satisfaction of comfortable uniform aspect of students. It was the questionnaire consisted of 18 questions in total. The results are as follows : First, boys' middle school students preferred 'activity' among the purchasing factors. Girls' middle school students preferred 'design' and 'activity' among the purchasing factors. Second, in purchasing types, boys' students bought the type of cooperative purchasing and the type of the school uniform special shop in girls' students. Third, 51.0% of the students interviewed have experienced to modify their uniforms. Since the non fashionable design and non suitable uniform length caused the students to modify their uniform. Also students did not satisfy the color and design in their comfortable uniforms. Thus school uniform maker should make that consider movement, color, design, functional elements and changing students' aesthetic sense.

판매촉진 수단이 의류제품 평가에 미치는 영향 (A Study on Effect of Sales Promotional Marketing Means on Evaluation of Clothing Product)

  • 박진아;김수경;임숙자
    • 복식
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    • 제55권5호
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    • pp.43-54
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    • 2005
  • This study was designed towards female college students to find out how increasing promotional marketing means are affecting the evaluation of clothing products; qualify perception, value perception, and purchase intention. 704 female college students participated in this study and SPSS package was used to analyze gathered data. The results of this study were as follows: First, the use of sales promotional means and preference had a significant difference among students demographic factors(residence, whole Income of the family, allowance, and clothing expenses). Second, qualify perception, value perception, and purchasing intention were the three factors of clothing product evaluation. Third, normal price and $30\%$ sale price clothing was perceived as high quality product and $50\%$ sale price clothing was perceived as high valued product. Purchasing intention was high when low price was suggested or promotional gift was given. Fourth, when considering product price as the factor of product evaluation, there were significant difference between the prices of product. And also, considering the product price, there were significant difference among factors of product evaluation and sales promotional means. Fifth, there was significant correlation between qualify perception, value perception, purchasing intention, usage and preference of promotional means. Further more, value perception was main factor that affected purchasing intention.