• 제목/요약/키워드: process management manual

검색결과 252건 처리시간 0.022초

BPM 기반의 업무매뉴얼 시스템을 활용한 프로세스 효율성 제고 (Efficient process management using job manual system based on BPM system)

  • 이승현;송호성;원형준;주재영;배혜림
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회 2004년도 추계학술대회 및 정기총회
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    • pp.139-142
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    • 2004
  • Business Activities usually comprises various types of business processes. However, most companies don't standardize the constituent processes and accumulate them in formal models, so that they have their limitations for efficient process management and continuous process improvement. Recently, in order to overcome the obstacles, the companies increasingly tend to introduce a BPM (Business Process Management) system. The BPM system functions as modeling dispersed processes over the companies definitely, running the processes and improving them. In addition, the BPM plays a role as a platform in which diverse business applications can be developed. Generally, it is prerequisite to define business processes clearly to run them in the BPM. Unfortunately, companies don't arrange the processes systematically, so that they have difficulty in the introduction and implementation of the system. In this paper, we introduce a new type of a business application to support the clarification of business structure and processes in the companies and facilitate the introduction of the BPM system. The new system is a 'job manual system' developed on the BPM platform. A process model modeled in the job manual system can be transported directly to the BPM system in which the model becomes an executable status. The new system's properties including this feature enable to manage business processes efficiently and help users of the both system perform relevant tasks conveniently.

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작업분류체계를 이용한 철도공사 안전관리 매뉴얼 개발 (Development of safety management manual using Work Breakdown Structure)

  • 홍선호;왕종배;조연옥;홍용기;박옥정
    • 한국철도학회:학술대회논문집
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    • 한국철도학회 2005년도 춘계학술대회 논문집
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    • pp.90-96
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    • 2005
  • The existing safety-management manual is confined to list data based on regulations, and only provide ways to prevent accidents/incidents for particular work which accidents occur frequently. As it is difficult to understand the complete process involved the work, we can not expect the manual to function as a guide to prevent unfortunate events. When establishing WBS(work breakdown structure) of railway line engineering, consideration of the characteristics of train operation will enable many benefits. Therefore in this research it is conducted to materialize it in the manual. Main contents in this research are to review the way that change complete work performance process and person in charge of different tasks into WBS(work breakdown structure), and trough the newly developed WBS , the ways to improve roles and functions of the manual which Korean Railroad made are recommended.

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기계식 해체공사의 안전관리 매뉴얼 개발 (Development of Safety Management Manual for Deconstruction Works - Focused on the Mechanical Deconstruction Method -)

  • 최종수;허성태
    • 한국안전학회지
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    • 제24권1호
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    • pp.43-49
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    • 2009
  • The primary focus of this study is to develop a practical safety management manual that can be served as a guideline for building deconstruction works over the entire deconstruction processes; say, pre- and during the deconstruction process. Built upon the analysis findings of domestic deconstruction codes and laws, deconstruction manuals from several countries, and actual deconstruction practices, a safety manual is proposed. Total of 940 safety items are included in the manual according to the predetermined 15 safety categories. To improve the efficiency of end users' utilization, the proposed manual is embodied in the form of e-safety manual. Detailed descriptions and discussions on research findings are elaborated. in the main text.

Development Framework of Interactive Electronic Technical Manual for Urban Regeneration

  • Son, Bo-Sik;Yu, Jung-Ho;Park, Moon-Seo;Jeong, Jin-Wook;Lee, Sang-Hyun
    • Journal of Construction Engineering and Project Management
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    • 제2권1호
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    • pp.20-26
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    • 2012
  • Urban regeneration is a large-scale program that must address challenges such as a significant number of involved projects, diverse participants and their conflicting objectives, and a long life span. In an effort to address these issues, the Interactive Electronic Technical Manual (IETM) is applied to urban regeneration in order to provide a guideline to enhance urban regeneration program management. Through a survey, three major functionalities required in the IETM are identified: process map provision, customized information delivery, and communication ability with other information systems. To achieve these functionalities, the development framework of the IETM and the associated technologies are examined.Its characteristics can be sum up ontology-driven metadata, user-oriented process map composition system and so on. Finally, the usage scenarios of the IETM are discussed.

서비스접점 프로세스의 표준화 평가지표 개발에 관한 연구 (A Scale for Measuring Standardization of Service Encounter Process)

  • 서창적;이세영
    • 품질경영학회지
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    • 제36권4호
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    • pp.47-55
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    • 2008
  • This study describes the creation of a scale to measure standardization for service encounter process. Measuring standardization of service encounter process is devided into manual level and action level. We investigate the relative impact of process standardization about service quality, job satisfaction and labor productivity. Our findings indicate that action level of service encounter process standardization is more important than manual level, and its process standardization positively affects service quality, job satisfaction and labor productivity positively.

그린빌딩의 품질향상을 위한 공정관리매뉴얼 개발 (Development of Process Management Manual for Quality Improvement of Green Building)

  • 김대건;황현준;류경구
    • 한국건축시공학회:학술대회논문집
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    • 한국건축시공학회 2013년도 춘계 학술논문 발표대회
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    • pp.245-246
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    • 2013
  • The construction of green building has distinct charicteristics by work classification by applying green technologies. Thus if the new technologies are applied to construction, unskiiled worker can experience construction time delay, reconstruction occurrence and quality decrease because of mistakes during the construction and work progress. For this background, we establish the work progress manual to secure quality and performance during the construction phase of green building and provide method to be used in the construction sight operation.

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Wiki기반 건설 사업관리 전자매뉴얼 : 도시환경정비사업 사례연구를 통해 (Wiki-based Interactive Electronic Technical Manuals (IETM) for Construction Project Management : Through a Case Study of Urban Regeneration Projects)

  • 박문서;강성훈;이현수
    • 한국건설관리학회논문집
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    • 제11권3호
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    • pp.3-12
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    • 2010
  • 최근 국내 외의 건설 프로젝트는 이해관계가 복잡해서 업무 흐름을 파악하기 어렵기 때문에 IETM(Interactive Electronic Technical Manual)을 이용하여 사업 참여자들의 의사결정을 지원하려는 연구가 진행되고 있다. 본래 IETM은 신속한 정보 처리가 가능해서 타 분야에 도입되었으나, 건설 사업은 정보의 변화 가능성이 높아서 정보 유지관리에 어려움이 있어 활성화 되지 못했다. 본 연구에서는 건설 사업관리 IETM이 정보 변화성을 수용하고 정보를 지속적으로 유지관리하기 위한 방법으로 위키의 정보 관리기능에 주목하여 위키 기반 시스템의 성공사례를 바탕으로 특성을 분석하고 건설 분야 적용을 위한 요소를 추출하였다. 이를 바탕으로, 건설 사업의 이해관계로 인한 의도적 파괴를 방지하고 프로세스 중심의 특성을 반영하기 위한 IETM 시스템 모델을 제시하고 건설 사업관리 분야의 특성을 대표할 수 있는 도시환경정비사업 절차에 대한 IETM 프로토타입을 구현하였다. 파일럿테스트 결과, 위키 기반 전자매뉴얼은 유지관리측면에서 기존의 결과 중심적인 지식 형성 과정에 의사소통을 가능하게 함으로써 건설 사업 수행 중의 의사소통 프로세스를 개선할 수 있는 것으로 나타났다.

한의 비만 표준 상담 매뉴얼의 개발 (Development of Manual for Standard Counseling of Obesity Patients in Korean Medicine)

  • 정원석;김고운;조준영;김호준
    • 한방비만학회지
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    • 제19권2호
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    • pp.113-118
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    • 2019
  • A counseling manual for the standardized management of obesity in Korean Medicine was developed. Four specialist for obesity and ten advisors participated in the development. The development process was conducted in order to investigate the needs of clinical doctors for obesity, search for related books and references, determine the contents of the manual, produce the manual, and review of the advisors. The contents of the manual were written in order of goal of obesity counseling, assessment of obesity and health risk factors, assessment of obesity-related lifestyles, counseling for weight management, and counseling for Korean Medical treatment. This manual is the first standardized counseling manual developed, and it is meaningful to provide a counseling method for comprehensive Korean Medicine obesity care. Although there were various limitations in the review of the advisory committee, it is expected that this study will be used as a basic data for the establishment of obesity-related health care policy. We hope that obesity counseling of Korean Medicine will be settled as one of the certified korean medical treatment.

수공조립공정(手工組立工程)의 경제성(經濟性) 비교(比較)에 관한 연구(硏究) (A Study on the Comparison of the Economics of Manual Assembly Process)

  • 조재입
    • 품질경영학회지
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    • 제10권2호
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    • pp.10-17
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    • 1982
  • Three different manual assembly techniques are evaluated by relating the effects of component quality to the total cost of the product. The results show that the choice of the scrapping or repairing the defective products or alternatively, salvaging the acceptable parts, may effect the total product cost by as much as 400 per cent. This paper emphasizes the need for accurate control quality of parts in assembly if low-cost manufacture is to be achieved.

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초고층건축 알루미늄커튼월 구조설계검토 프로세스와 매뉴얼 개발에 관한 연구: 멀리언과 트랜섬을 중심으로 (A Study on the Development of the Structural Performance Evaluation Manual of the Skyscrapers Curtain Wall Systems for Construction Managers)

  • 조예원;이민철;옥종호
    • 한국건설관리학회논문집
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    • 제10권3호
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    • pp.92-101
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    • 2009
  • 초고층건물의 외장재로 많이 사용되고 있는 자재는 경량이면서도 실내환경 영향요소의 흐름을 조절/차단하는 필터기능이 탁월한 알루미늄 커튼월이다. 초고층건물 커튼월의 설계와 관련된 CMr의 역할에는 커튼월의 구조적 적정성 검토가 포함되며 이를 위해서는 커튼월을 구성하고 있는 각종 자재들의 물성, 다양한 커튼월시스템 구성방식의 이해와 더불어 구조설계가 필요한 구조부재의 종류, 구조설계 프로세스, 적정성 판단 설계요소 등에 대한 복합적 이해가 필수적이다. 본 연구는 CMr가 커튼월 구조설계의 적정성을 간편하게 검토할 수 있는 구조설계 검토프로세스를 도출하고 커튼월 구조부재인 멀리언 (수직재), 트랜섬 (수평재) 구조설계의 적정성을 쉽게 검토할 수 있는 구조설계검토 매뉴얼 개발을 목적으로 한다. 개발된 매뉴얼의 적용성을 검토하기 위해 동 매뉴얼을 실제 커튼월 설계프로젝트에 적용하여 보았으며 커튼월 설계전문가 및 CMr와 워크샵 설시하여 매뉴얼의 개선방향을 모색하였다.