• Journal of Korean Port Research
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• v.15 no.1
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• pp.1-18
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• 2001

The purpose of this study is to explore the nature of the relationship between several factors representing perceived port service quality and the adaptability to the marketing strategy of container terminal. An empirical study was carried out to examine not only the determinants of port service quality using PZB's SERVQUAL model but also its implications to the service marketing strategy. The data investigating the determinants of port service quality were collected from 136 managers from shipping companies by the use of questionnaire method. Factor analysis and t-test were carried out to analyze the data. The results of this study were as follows ; First, Shipping companies perceive the port service quality on two the dimensions of personnel and material aspects. Second, Shipping companies put more emphasis on the reliance of port service quality even though the port authority offers good facilities and materials as parts of port shipping quality. Third, There is a significant relationship between the purchase intention and the customer satisfaction. These findings help not only to formulate service marketing strategy based on service quality but also to be a concept tool to enhance port service quality.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2002.03a
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• pp.89-99
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• 2002

Since 1996, the document exchange method by EDI has been introduced in port and logistics industries in Korea to enhance the declaration activities to the Pusan Port Authority and Customs. In spite of these efforts, users such as shipping companies, shipping agents, and freight forwarders have complained the inconvenience of using EDI systems. The major reasons can be summarized as follows: repetitional EDI transfer, too much transfer time, inconvenient EDI software, and problems on message receiving confirmation. Furthermore, EDI has been used only for transmitting messages. To solve these problems, this study has adopted the integration system by applying the concept of SCM to logistics system by XML/EDl. In the view of SCM, the existing EDI has some problems because its role is only to transmit the messages. This paper is to suggest how current EDI systems in Port and logistics sector has to be chanced by Introducing SCM. The integration system gives us such advantages as accuracy of cargo data, integration of processes among firms, and keeping the trace of cargo.

• Journal of Navigation and Port Research
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• v.35 no.7
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• pp.605-611
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• 2011

In this paper, practical problems for current feeder service between Busan port and west coast of Japan were extracted through in depth interviews with Japanese feeder vessel companies, shippers, and port authority based upon which major criteria (elements) for improvement of the feeder network are structured in hierarchic order and weighed relative importance through AHP method. From the questionnaire answered by Korean and Japanese port users and experts the weights of criteria were calculated and the shipping service was ranked the first by both parties with 0.235 and 0.217, respectively. The port service and support system ranked the second and the third, whereas the port marketing was shown to be the lowest of all. Considering the overall weights, the increase in a port loading and unloading speed of port service was followed by provision of dedicated deck for feeder vessel of port facilities for Korean respondents. Therefore, speed up of the port operations and providing docks for feeder vessel are to be firstly provided for more efficient feeder operations, which would be the basis for the construction of optimal transportation network.

• Journal of Korea Ship Safrty Technology Authority
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• s.28
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• pp.78-89
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• 2010

항만국통제는(Port State Control)은 자국 항만 또는 수역 내에서 기준미달선을 제거하기 위하여 선박이 외국항에 기항하였을 때 해당 항만국의 검사관(Port State Control Officer)이 승선하여 그 선박이 국제협약 또는 항만국의 규정에 적합하게 건조, 정비 및 운용되고 있는지를 확인하고 결함사항이 발견된 선박에 대하여 억류 등의 제제조치를 가하는 제도이다. 최근의 항만국통제는 기항 선박에 대한 Target Matrix를 활용한 점검대상 선박 선정, 집중점검프로그램 운용 및 목표 점검율 상향조정 등으로 항만국통제 활동은 점점 더 강화되고 있다. 우리공단 검사선박의 경우 PSC에 의한 출항정지 척수가 2006년 1척, 2007년 2척 그리고 2008년 4척으로 점차 증가하는 경향을 보이고 있다. 따라서 공단 검사선박의 출항정지율 저감을 위한 방안을 개발하기 위하여 Paris MOU, Tokyo MOU 그리고 USCG의 최근 PSC 점검동향과 우리 공단의 검사선박중 출항정지 선박 및 지적된 결함사항에 대하여 조사 분석한 결과 최근 7년간 출항정지 당한 선박 10척중 6척이 도입선과 2척이 탈급선이고 그리고 주요 지적사항으로는 만재흘수선 관련 결함사항이 가장 많이 지적되었음으로 분석되었다. 따라서 그러한 분석 결과를 바탕으로 공단 검사선박의 출항정지율 저감을 위한 대책을 검토하고 새로 도입되거나 개선되어야 할 점 등에 대한 안을 제시하였다.

• Journal of Korea Trade
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• v.24 no.5
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• pp.71-86
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• 2020

Purpose - This study investigates research trends by searching for English keywords and abstracts in 1,511 Korean journal articles in the Korea Citation Index from the 2002-2019 period using the term "Port." The study aims to lay the foundation for a more balanced development of port research. Design/methodology - Using abstract and keyword data, we perform frequency analysis and word embedding (Word2vec). A t-SNE plot shows the main keywords extracted using the TextRank algorithm. To analyze which words were used in what context in our two nine-year subperiods (2002-2010 and 2010-2019), we use Scattertext and scaled F-scores. Findings - First, during the 18-year study period, port research has developed through the convergence of diverse academic fields, covering 102 subject areas and 219 journals. Second, our frequency analysis of 4,431 keywords in 1,511 papers shows that the words "Port" (60 times), "Port Competitiveness" (33 times), and "Port Authority" (29 times), among others, are attractive to most researchers. Third, a word embedding analysis identifies the words highly correlated with the top eight keywords and visually shows four different subject clusters in a t-SNE plot. Fourth, we use Scattertext to compare words used in the two research sub-periods. Originality/value - This study is the first to apply abstract and keyword analysis and various text mining techniques to Korean journal articles in port research and thus has important implications. Further in-depth studies should collect a greater variety of textual data and analyze and compare port studies from different countries.

• Journal of Fisheries and Marine Sciences Education
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• v.26 no.1
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• pp.49-58
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• 2014

Variability factors of transship cargo in the container transportation market analysis short term factors. In the past, studies on the factor of variability in container cargo volume have focused on long term volume forecast and increase in investment and competitiveness from strategic perspectives. Unlike previous studies, this paper analyzes factors of variability in transshipment volume rapidly varying in short term and seeks measures. Since it was identified that transshipment volume depends on vessel operation cost and port volume in long term but effectively on special strategies launched by port authorities in short term, the port authority experienced rapid drop in volume should continue to observe strategies of competition ports and to make use of strategies seeking appropriate countermeasures.

• Journal of Korean Institute of Industrial Engineers
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• v.37 no.2
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• pp.153-162
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• 2011

The demands of complicated data communications have issued a new challenge to port logistics systems. Customers expect ports to handle their generated administrative data while a vessel is docked in a port. One port logistics system, known as the Vessel Clearance Process (VCP), manages large numbers of documents related to port of entry. In the VCP, information flows through many organizations such as the port authority, shipping agents, marine offices, immigration offices, and others. Therefore, for effective management of the Business Process (BP) of the VCP, a standardized method of BP modeling is essential, especially in heterogeneous system environments. In a port, according to port policy, terms and data are sued that are similar to but different from those of other logistics partners, which hinders standardized modeling of the BP. In order to avoid tedious and time-consuming document customization work, more convenient modeling of BP for VCP is essential. This paper proposes an ontology-based process similarity measurement to assist designer for process modeling in port domain, especially VCP. We expect that this methodology will use convenient and quick modeling of port business processes.

• Journal of Navigation and Port Research
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• v.43 no.5
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• pp.320-327
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• 2019

This study examined the port expansion plan for the fishery port at the east coast of Korea, in accordance with permission conditions for coastal ports such as a limit on the cargo volume and passenger demand for the coastal tourism belt formation. The site was chosen as a municipal coastal port attracting the new ocean industry and building waterfront zone as a hub of new marine tourism. Two different numerical models (Swan and Bouss 2D) were used. Before applying to the target sea area, some numerical tests were conducted for the variation according to Bouss-2D's strong/weak and nonlinear technique compared to the irregular diffraction of semi-infinite breakwater with a theoretical solution. As a result, there was a difference in strong nonlinearity with breaking waves and it was necessary to experiment with a strong nonlinear analysis technique for the actual site. Two numerical models were applied to the fishery port site and the tranquility of some alternatives were analyzed. The numerical results show the most suitable plan was ALT-1, with satisfied harbor tranquility and reasonable economic sense. The extension of the east breakwater and enlarged turning basin of the F-Land plan have brought generally more stable harbor tranquility than the ALT-1. The result can be used as a reference for the port expansion plan in the future.

• Journal of Korean Society for Quality Management
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• v.40 no.4
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• pp.543-558
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• 2012

Purpose: The purpose of this study was to propose useful suggestions by analyzing causal effect relationship between port service quality, and customer satisfaction and performance in port industry. Methods: The collected data through the survey were analyzed using multi-regression analysis. The measurement tools used for this study were divided into three dimensions such as internal quality, interaction quality and environmental quality. Results: The results of this study are as follows; regarding the influence of pot service quality dimension on customer satisfaction, it was found that the effects of interaction quality and internal quality were significant and those of environmental quality was not significant on customer satisfaction. It was found that customer satisfaction made statistically significant influence on performance from the investigation of the causal effect relationship between customer satisfaction and performance. Conclusion: Incheon Port needs to act actively paying attention to port facilities, efficient operation, network, cargo recruitment activities, smooth communication and fast handling.

• Journal of Korea Port Economic Association
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• v.38 no.2
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• pp.1-10
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• 2022

Looking at the cargo trend of Gwangyang port (GWP) during past decade, petrochemical items grew by 26% and steel item grew by 12%, but container cargo just grew by 4%. Thus, Yeosu-Gwangyang Port Authority (YGPA) sets the port development initiative targeting at industrial core port considering GWP's strength as multi function port and industrial port and GWP's weakness as lower container cargo growth trend. The purpose of this study is proposing the projects about the GWP's industrial core port development. The results of the study is as follows. As a prerequisite for development as an industrial core port, it was suggested to form a consensus on the modification or change of the port performance index of univariate port cargo volume. The following three tasks were presented for GWP to develop as an industrial core port. It can be said that it is most necessary to derive, manage, and monitor GWP industrial core performance indicators. Next, it is necessary to conduct a survey on the satisfaction of industrial support in ports. Finally, it is necessary to measure the added value of the port area of GWP hinterland.