• 심성연구
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• 제37권2호
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• pp.149-183
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• 2022

동시성 현상으로서 이해되는 주역 점(占)을 체험하기 위해서는 사람이 곤경에 처했을 때, 즉 의식이 한계에 도달했을 때 진지한 마음으로 물음을 던지는 종교적 자세(religo)가 전제되어야 한다. 그것은 단지 수동적인 자세가 아니라 지금 내가 무엇을 할 수 있는지를 묻는, 겸손하지만 적극적인 자세이다. 초의식과 접속하여 신탁을 얻는 주역 점의 체험은 의식의 자아가 무의식의 원형과 대화와 토론을 시도하는 적극적 명상과 일맥상통하며, '무의식의 절대지, 자기원형의 리듬을 찾아가는 과정'이다. 나는 부친상을 당하기 1달 전, 대화가 불가능한 아버지를 간병하면서 '지금 아버지와 나를 위해 무엇을 할 수 있습니까?' 라는 질문을 던지고 주역 점을 쳐서 주역의 19번째 괘, 지택 임괘(地澤 臨卦)초구 '함림정길(咸臨貞吉), 지행정야(志行正也)'를 점괘로 얻었다. 이 점괘를 통해 자연의 섭리에 '기쁘게 순종'하면서 겨울 뒤에 찾아올 봄을 기다리는 심정으로 죽음 이후 생을 기다리는 자세, 그리고 통속적인 이해타산을 넘어서는 인간 마음 속에서 우러나오는, 무한한 것(분석심리학적 용어로는 '자기[Self]')과의 만남에서 얻은 감동을 굳건한 마음으로 지켜가는 것이 인생의 참뜻을 바르게 행하는 것임을 나는 배울 수 있었다. 그리고 부친상 6개월 전에 꾼, '저승'에 대한 꿈에서 '죽음 뒤에도 이어지는 것이 있다는 것이 진실'이라는 직접적인 메시지의 충격 이외에도 확충의 과정을 통해 드러난 폐쇄 병동과 황천의 유사성-내향화를 통한 정신의 재생, 하얀 철문-, '영원을 향한 창문'을 통해 통과의례를 거쳐 새로운 것을 받아들이려는, 열린 태도의 중요성을 배웠다. 그리고 천주교의 교리 '성인의 통공'-산 자와 죽은 자가 서로를 도우며 나선형으로 순환하는 과정-이 우리의 정신 내에서 의식과 무의식이 상호작용하는 개성화 과정의 상징으로서 뿐만 아니라 실제일 수도 있다는 조그마한 희망을 아버지의 장례식에서 진행된 '연도(煉禱)'의례를 통해 어렴풋이 품게 되었다. 그리고 인생에서 만난 많은 인연들의 조문을 통해 받은 위로 속에서 무한한 것과 접촉하여 맺어지는 길은 바로 눈 앞에 있는 존재들과 사랑하는 것이 그 시작이라는 답을 나는 우선 얻었다. 이러한 연속적인 체험을 분석심리학적 입장에서 이해하고자 했다.

• Journal of Nutrition and Health
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• 제10권4호
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• pp.43-58
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• 1977

Kojedo is the second largest island in Korea and a total population of 115,500 is living on the island of 394.69 sq. km. Under the direction of three nutrition professors, nutrition surveys in two villages in Kojedo, namely Siljun Ri in Hachung Myon and Soowol Ri in Shinhyun Myon, were carried by 30 college senior students majoring in nutrition from August to 20 August 1977. From a total of 176 households of the two villages, 67 households were randomly selected and 390 family members of the households were subjcets of the nutrition surveys. The precise weighing method was used in evaluating the kinds of foods and nutrient intakes of the subjects for three consecutive days. Thirty-seven pre-school children aged between 3 to 6 years and 27 fertile women were examined for biochemical findings and physical status. The main purposes of the surveys are to provide baseline data on nutrition in Kojedo Island for the Kojedo Community Development Project and to compare the nutritional status of the villages of Siljun Ri and Soowol Ri. Siljun Ri is located in the pilot project area of the Koiedo Community Health Project sponsored since December 1970 by the Christian Medical Commission of the World Council of Churches. While Soowol Ri is a control village for comparison. The results obtained are summarized as follows: Food Intake The average food intake per person per day in Siljun Ri, 1064 grams (91.7% in vegetable foods and 7.6% in animal foods) was 90 grams more than that of Soowol Ri, 974 grams (92.8% in vegetable foods and 5.9% in animal foods). However, the food intake per pre-school child in Siljun Ri, 485 grams (92.6% from vegetable foods and 6.4% from animal foods) was 21 grams lower than that of the Soowol Ri, 506 grams (88.5% from vegetable foods and 6.5% from animal foods). The average intake of beans was 16 grams(1.5% out of the total food intake) in Siljun Ri and 21 grams(2.2% of the total food intake)in Soowol Ri. The villagers should be guided for more consumption of soybeans to improve the quality of protein intake from vegetable foods. Nutrient Intake The adult intake in Siljun Ri and Soowol Ri were 2,529 kcal and 2,511 kcal respectively. The average energy intake of pre-school childen in Siljun Ri was 948 kcal and that for adult and 1,500 kcal for childen aged between 4 to 6 years-given by the Korea FAO Association, the diets in both villages were not adequate. Average daily protein intake of the subjected adult in Siljun Ri was 78.4 grams and that of Soowol Ri was 76.2 grams, while pre-school children took 30.7 grams in the former village and 31.7 grams in the latter village per child per day. The protein intake in both villages were lower than the recommended allowances, 80 grams for adult and 45 grams for $4{\sim}6$ years childen, and animal protein intake of the all subjects was very much lower than the RDA. The main charecter of the diet has been found low in quality of protein and high in carbohydrate. The calcium intakes of the pre-school children in both villages, 251.9 milligrams in Siljun Ri and 218.8 milligrams in Soowol Ri, were very much lower than the recommended allowance of 500 milligrams per day. It is apparent that the diet for children should be supplemented with calcium. Among the vitamin group, the daily average intakes of vitamin A and $B_{2}$(thiamine), $B_{2}$(riboflavin), C(ascorbic acid), and niacin were not adequate for the children in both villages. Especially the intake of riboflavin, 0.4 milligrams in both village children, was much lower than the RDA, 0.9 milligrams per day. Physical Characteristics Average height, weight, chest and head circumference of the pre-school children in both villages were similar to those of the Korean standard given by the Korean Paediatrics Association except that the average height of pre-school boys in Siljun Ri was 8 cm higher than the Korean standard of 105 cm. The mean values of upper arm circumference and skinfold thickness of pre-school boys in both villages were the same, 15.4 cm for upper arm circumference and 6.8 mm for skinfold thickness, but the mean values of those of the girls in Siljun Ri were higher than those of pre-school grils in Soowol Ri. Biochemical Findings Avera ge hemogobin value of boys and girls in both villages was the same, 11.1 grams per 100 ml of blood. The incidence of anemia (Hb value below 11g/100ml) was similar in both viltagesr 36.4% for boys and 50% for girls in Siljun Ri and 37.5% for boys and 50% for girls in Soowol Ri. Average hemoglobin values of fertile women were 10.7g% in Siljun Ri and 10.8% in Soowor Ri. The incidences of anemia(Hb valre brlow 12g/100ml) were 100% in Siljun Ri and 86.7% in Soowol Ri. The anemia of these subjects may be caused mainty low intake of good quality protein and iron intake from vegetable food. Recommendation In general, the nutritional status of a community health pilot village is not higher than that of control village due to the lack of nutrition improvement guldance services. Nutrition education should be delivered to the villagers as a main part of the health education artivities. The emphasis should be on building better health through bttter food habits and better food production as well as on preventing malnutrition and diseasrs. It can be an invaluable part of community developnent. Since nutrition is considered to be at least one-half of MCH care, no village or home visits should be made without careful provision for teaching and demoastrating something simple and practical on nutrition. The nurse, midwife, and village health worker should be the chief promoters of nutrition.

• 제3의학
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• 제2권1호
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• pp.35-54
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• 1997

We tried to observe the features of ancient medical practice by analysing the records related to medicine in the book, ${\ulcorner}$the Historical Records of the Three Kingdom${\lrcorner}$ of which content includes the features of medicine in mythology, plague, delivery of twins, drugs, medical system, shamanism, constitutional medicine, psychiatry, forensic medicine, deformity, a spa, medical phrase, health and welfare work, religion, death. physiological anatomy, Taoist medicine, acupuncture, the occult af of transformation and etc. Our initial concern was about where to draw line as of medical field and we defined medicine in more broad meaning. The book ${\ulcorner}$the Historical Records of the Three Kingdoms${\lrcorner}$ describes the world of mythology by way of medicine which is not clearly a conventional one. There appears records of birth of multiple offsprings 7 times in which cases are of triplets or more. Delivering multiple offsprings were rare phenomenon though such fertility was highly admired. This shows one aspect of ancient country having more population meant more power of the nation. Of those medical records conveyed in that book includes stories of childbirth such as giving birth to a son after praying, giving birth to Kim Yoo-shin after 20 months after mother's dream of conception, and a song longing for getting a laudable child. Plagues were prevalent throughout winter to spring season and one can observe various symptoms of plagues in the record. Of these epidemic diseases, cold type might have been more common than the heat one. Appearance of epidemic diseases frequently coincided with that of natural disasters that this suggests a linkage between plague and underlying doctrine on five elements' motion and six kinds of natural factors. There exists only a few names of diseases such as epidemic disease, wind disease, and syndrome characterized by dyspnea. Otherwise there appeared only afflictions that were not specified therefore it remains cluless to keep track of certain diseases of prevalence. Since this ${\ulcorner}$Historical Records of the Three Kingdoms'${\lrcorner}$ wasn't any sort of medical book, words and terms used were not technical kind and most were the ones used generally among lay people. Therefore any mechanisms of the diseases were hardly mentioned. Some of medicinal substances such as Calculus Bovis, Radix Ginseng, Gaboderma Luciderm, magnetitum were also in use in those days. 53 kinds of dietary supplies appears in the records and some of these might have been used as medicinal purpose. Records concerning dicipline of one's body includes activities such as hunting, archery, horseback riding etc. In Shilla dynasty there were positions such as professor of medicine, Naekongbong(內供奉), Kongbong's doctor(供奉醫師), Kongbong's diviner(供奉卜師). As an educational facility, medical school was built at the first year of King Hyoso's reign and it's curricula included various subjects as ${\ulcorner}$Shin Nong's Herbal classic${\lrcorner}$, ${\ulcorner}$Kabeul classic of acupuncture and moxbustion${\lrcorner}$, ${\ulcorner}$The Plain Questions of the Yellow Emperor's Classic of Internal Medicine${\lrcorner}$, ${\ulcorner}$Classic of Acupuncturer${\lrcorner}$, ${\ulcorner}$The Pulse Classic${\lrcorner}$, ${\ulcorner}$Classic of Channels and Acupuncture Points${\lrcorner}$ and ${\ulcorner}$Difficult Classic${\lrcorner}$. There were 2 medical professors who were in charge of education. To establish pharmacopoeia, 2 Shaji(舍知), 6 Sha(史), 2 Jongshaji(從舍知) were appointed. In Baekje dynasty, Department of Herb was maintained. Doing praying for the sake of health, doing phrenology also can be extended to medical arena. Those who survived over 100 years of age appear 3 times in the record, while 98 appears once. The earliest psychiatrist Nokjin differentiated symptoms to apply either therapies using acupuncture and drug or psychotherapy. There appears a case of rape, a case of burying alive with the dead, 8 cases of suicide that can characterize a prototype of forensic medicine. Deformity-related records include phrases as follow: 'there seems protrudent bone behind the head', 'a body which has two heads, two trunks, four arms.', 'a body equipped with two heads' In those times spa can be said to be used as a place for he리ing, convalescence, and relaxation seeing the records describing a person pretended illness and went to spa to enjoy with his friends. Priest doctors and millitary surgeons were in charge of the medical sevice in the period of the Three Kingdoms by the record written by Mookhoja(墨胡子) and Hoonkyeom(訓謙). Poor diet and regimen makes people more vulnerable to diseases. So there existed charity services for those poor people who couldn't live with one's own capacity such as single parents, orphans, the aged people no one to take care and those who are ill. The cause of affliction was frequently coined with human relation. There appeared the phenomenon of releasing prisoners and allowing people to become priests at the time of king's suffering. Besides, as a healing procedure, sutra-chanting was peformed. There appears 10 cases of death related records which varies from death by drowning, or by freezing, death from animals, death from war, death from wightloss and killing oneself at the moment of spouse's death and etc. There also exist certain records which suggest the knowledge of physiology and anatomy in those times. Since the taoist books such as ${\ulcorner}$Book of the Way and Its Power(老子道德經)${\lrcorner}$ were introduced in the period of Three Kingdoms, it can be considered that medicine was also influenced by taoism. Records of higher level of acupuncture, records which links the medicine and occult art of transformation existed. Although limited, we could figure out the medical state of ancient society.

• Journal of Oral Medicine and Pain
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• 제32권2호
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• pp.157-175
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• 2007

본 연구는 농촌지역 주민들의 구취실태를 파악하고 구취에 관련된 요인을 알아봄으로써 구취예방 및 효율적인 구취제거 방안을 마련하는데 기초 자료를 제공하고자 일부 농촌지역의 주민 293명을 대상으로 2006년 1월 4일부터 1월 21일까지 면접설문조사(구강위생관리 행태, 구취관련 질병력, 구취실태), 구취측정, 구강검사, 치아우식활성검사(스나이더검사, 타액분비율검사, 타액완충능검사)를 실시한 결과 다음과 같은 결론을 얻었다. 1. 잇솔질 횟수는 1일 2회가 46.1 %로 가장 많았고, 여자가 남자보다 잇솔질 횟수가 많았다. 매일 혀솔질을 하는 군은 25.6%이었고, 보조 구강위생용품을 사용하는 군은 9.2 %이었다. 2. 평상시 구취를 자각하고 있는 사람은 62.5 %이었고, 구취를 가장 심하게 자각하는 시기는 기상 후가 72.7 %, 구취를 자각하는 부위는 잇몸에서 23.0 %, 구취의 유형으로는 구린 냄새가 37.2 %로 높게 나타났다. 3. 구취측정 결과 OG는 50 ppm미만이 54.3 %, $50{\sim}100ppm$ 범위에 41.6 %로 나타났고, $NH_3$는 $20{\sim}60ppm$ 범위에 52.6 %로 가장 높았다. 4. 구취관련 질병력별 OG는 치아우식증으로 인한 식편압입, 당뇨병과 구취에 대한 가족력군에서 $50{\sim}100ppm$ 범위에 유의하게 높았으며, $NH_3$는 호흡기계 질환군에서 유의한 차이가 있었다. 5 평상시 구취 자각정도별 OG는 '냄새가 나지 않는다'는 군과 '가끔 냄새가 난다'는 군에서 50 ppm 미만에 각각 55.9 %, 57.5 %로 나타났고, '본인이 느낄 정도로 항상 냄새가 난다'는 군과 '항상 심하게 냄새가 난다'는 군에서 $50{\sim}100ppm$ 범위에 각각 52.0 %, 63.6 %로 높게 나타났으며, $NH_3$는 모두 $20{\sim}60ppm$ 범위에 높게 나타났다. 6. 구강검사별 OG는 치수노출치와 식편압입이 많을수록, 설태지수가 높아질수록 $50{\sim}100ppm$ 범위에 OG값이 증가되었고, $NH_3$는 보철치가 많을수록, 설태지수가 높아질수록 유의하게 증가되었으며, 하악 국소의치군에서 60 ppm 이상으로 유의하게 증가되었다. 7. 스나이더검사는 고도활성이 43.0 %로 가장 높았고, 산 생성균의 활성이 높을수록 OG값이 증가되었다. 자극성 타액분비율 검사는 8.0 ml 이하에서 62.5 %로 가장 높았고, 타액분비율이 많을수록 OG값이 감소된 분포를 보였으며, 타액완충능검사는 0.1N 유산용액의 방울 수가 $6{\sim}10$ 방울에서 58.7 %로 가장 높았고, 타액완충능이 증가될수록 OG값이 냄새를 느끼지 못하는 50 ppm 미만에서 증가되었다. 8. 구강환경과 구취와의 상관관계에서 OG는 타액분비율, 보철치와 음의 상관관계를, 치수노출치, 충전치, 현존치, 설태량, 식편압입과 양의 상관관계를 보였으며, $NH_3$는 우식치와 음의 상관관계를, 보철치, 잇솔질 횟수와 양의 상관관계를 보였다. 9. 다중회귀분석 결과에서 OG에 영향을 주는 요인으로는 여자, 치수노출치, 보철치, 식편압입, 타액분비율, 설태지수, 스나이 더검사의 고도활성이 선정되었고 이들의 설명력은 45.1 %이었으며, NH3에 영향을 주는 요인으로는 여자, 치수노출치, 설태지수, 보철치가 선정되었으며 이들의 설명력은 6.6 %이었다. 이상의 결과를 볼 때, 조사대상 농촌지역 주민들의 구취실태는 구강환경 및 구취관련 요인, 치아우식활성검사의 스나이더 검사, 타액분비율검사와 밀접한 관련이 있음을 시사한다. 따라서 이들 주민들의 구취예방을 위해서는 식후에 올바른 잇솔질 방법 및 혀솔질과 더불어 보조 구강위생용품을 사용하여 식편압입과 설태제거를 해야 할 필요성이 강조된다. 구취의 원인과 그 성분은 매우 복잡하고 다양하므로 개인별 구취발생 요인을 정확하게 분석하기 위해서는 추후 계속적이고, 체계적인 연구가 필요하며, 보건(지)소의 치과위생사를 활용하여 지역사회 주민들에게 계속적인 구강보건교육 프로그램이 제공되어야 한다고 생각된다.

• 마케팅과학연구
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• 제19권4호
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• pp.32-43
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• 2009

信任在心理学, 经济学, 社会学中已被广泛研究, 其重要性不仅在市场营销中被强调, 在一般商业原则中也被强调. 供应商和买家之间的关系与过去不同, 过去的关系需要相当大的私人网络优势, 并可能涉及不道德的商业行为. 而在以工业营销成功的为核心的二十一世纪激烈的全球竞争中, 供应商和买家之间的关系是伙伴关系. 在相互合作的高级别信任的基础上, 通过交换的关系, 这会给买家和供应商带来长期的利益, 竞争力增强和交易成本的降低以及其他福利. 尽管现有的研究有信任的重要性, 但是在购买与供应关系中却忽视了信任的作用, 也没有系统地分析信任对关系的影响. 因此, 深入研究, 确定买家和商业服务供应商之间信任和关系绩效之间的联系是绝对需要的. 本研究中的商业服务, 包括那些支持制造业, 正作为下一代经济增长的引擎而吸引着人们的注意. 韩国政府已选择其作为制造业发展的战略领域. 由于商业服务开放市场的需求日趋激烈, 商业服务业的竞争力应该比以往得到更多的提倡. 本研究的目的是探索相互信任对买家和供应商之间的关系绩效的影响. 具体来说, 本研究在商业服务交易中提出了一个关于信任-关系绩效的理论模型, 并实证检验根据模型而提出的假设. 这项研究表明, 研究结果有战略意义. 本研究通过多种方法收集经验数据. 这些方法包括通过电话, 邮件和面试. 作为样本的公司是在韩国供应和购买商业服务的以知识为本的公司. 本研究收集的是二进的基础数据. 每个样本公司对包括购买公司及其相应的供应公司. 并跟踪调查每个公司对的相互信任. 本研究为商业服务的买卖双方提出了信任-关系绩效的模型. 该模型由信任和它的前因和后果. 买家的信任分为对供应公司的信任和对销售人员的信任. 根据Doney 和Cannon (1997)的研究我们在个人水平和组织水平上观察信任. 通常情况下, 买方是信任的受体, 但这项研究我们建议以供应商为观察受体. 因此, 它独特的关注了双边角度的知觉风险. 换言之, 供应商和买家一样, 是信任的主体, 因为交易通常是双边的. 从这个角度来看, 供应商对买家信任和买方对供货商的信赖一样重要. 供应商的信任从某种程度上受它信任的买方公司和买家的影响. 这种使用个人水平和组织水平的信任分类是根据Doney 和Cannon (1997)的研究. 信任影响供应商的选择, 这是一项双向放的工作. 供应商们积极参与供应商选择过程中, 和买家密切的一起工作. 此外, 该过程从某种程度上受每一方信任的合作伙伴的影响. 挑选过程包括一些步骤: 识别, 信息检索, 供应商选择和绩效评价. 作为这一进程的结果, 买家和供应商都进行绩效评估, 并就这些结果为基础, 采取有形或无形的纠正行动. 本研究中使用的关于信任的测量问项是根据Mayer, Davis 和 Schoorman (1995) 以及Mayer和Davis (1999)的研究发展起来的. 根据他们的建议, 有关信任的三个方面的研究包括有能力, 善和完整. 根据商业服务这个背景我们调整了原来的问题. 例如, 如 "他/她的专业能力" 已被改为 "当我们讨论我们的产品时销售人员表现出专业能力. "这项研究使用的测量问项不同于在以往的研究中使用的问项（Rotter 1967; Sullivan和Peterson 1982; Dwyer和Oh 1987. 本研究中有关信任的前因后果的测量问项是根据Doney和Cannon (1997)的研究为基础制定的. 根据商业服务这个背景我们调整了原来的问题. 特别是, 问题被设计为对买家和供应商以解决下列因素: 信誉 (诚信, 客户服务, 良好意愿), 市场地位 (公司规模, 市场份额, 在行业中的地位), 愿意定制（产品, 过程, 交付), 信息共享(专有信息, 个人信息), 愿意保持良好关系, 认为专业, 权威授权, 买方与卖方的相似性, 以及接触频率. 作为信任相应的变量, 我们对关系绩效进行了测试. 关系绩效分为有形的影响, 无形影响, 和副作用. 有形的影响包括财务业绩;无形的影响, 包括关系的改善, 网络开发, 以及内部员工的满意度;副作用包括既不是有形影响也不是无形影响的影响. 我们联系了350对公司, 105对公司答复了我们. 由于不完整我们删除了5对公司, 105对公司被用于数据分析. 用于数据分析的回应率为30%(三百五十零分之一百零五), 高于工业营销的平均回复比率. 至于回复的公司的特点, 大多数的公司运作的商业服务既为买方(85.4%)也为供应商(81.8%). 大部分买家是做消费品贸易(76%), 而供应商的大部分(70%)是做工业品贸易. 这可能意味着买家的过程是购入材料, 部件和组件从而生产消费品成品. 正如他们对他们与合作伙伴关系的长度的报告表示, 供应商比买家有更长的商业关系. 假设1测试买方-供应方特点对信任的影响. 销售人员的专业度(t=2.070, p<0.05)和权威授权(t=2.328, p<0.05)积极影响买方对供应方的信任. 另一方面, 权威授权(t=2.192, p<0.05)积极影响供应方对买方的信任. 对买方和供应方来说, 权威授权的程度对保持对彼此的信任有关键作用. 假设2测试买卖双方关系特点对信任的影响. 买家倾向于信任供应方, 因为供应方总是尽全力联系买方(t=2.212, p<0.05)这种倾向性在供应方方面也表现得很强(t=2.591, p<0.01). 另一方面, 供应商对买方的信任是由于供应商感知买家与自己的相似性(t=2.702, p<0.01). 这一发现证实了Crosby, Evans, 和Cowles(1990)的研究结果. 他们的结果表明供应方和买方通过商务或私务的定期会议来建立彼此的联系. 假设3测试信任对感知风险的影响. 结果表明无论对买方还是供应方, 信任越低, 感知风险就越大(买方: t =-6.621, p<0.01; 供应方: t=-2.437, p<0.05). 有趣的是, 这一趋势已被证明对买方更强. 这种较高水平的感知风险的一个可能的解释是在商业服务交易中买方通常比供应方感知到更大的风险. 为此, 有必要对供应商对买方实施减少风险的战略. 假设4测试信任对信息搜集. 根据结果, 对供应方和买方, 与预期相反, 信任取决于他们合作伙伴的名誉(买方t=2.929, p<0.01; 供应方t=2.711, p<0.05). 这一发现表明, 具有良好信誉的供应商往往是可信的. 以往的经验并没有显示出任何与买家或供应商信任的重要关系. 假设5测试信任对供应方/买方选择的影响. 与买方不同, 当供应方认为以往与买方的交易重要时, 供应方倾向信任买方(t=2.913 p<0.01). 但是, 本研究并没有现实资源忠诚和买方对供应方的信任之间有显著关系. 假设6测试的是信任对关系绩效的影响. 对买方和供应方, 当财务表现被报告提高时, 他们比较信任他们的合作伙伴(买方: t=2.301, p<0.05;供应方: t=3.692, p<0.01). 有趣的是, 这种趋势在供应方比较明显. 类似的, 当竞争力被报告提高时, 买卖双方比较信任他们的合作伙伴(买方t=3.563, p<0.01 ; 供应方t=3.042, p<0.01). 对供应方来说, 当对买方信任时效率和生产力会提高(t=2.673, p<0.01). 其他绩效指标与信任没有显著关系. 这项研究结果有一定的战略意义. 首先和最重要的是, 以信任为基础的交易对供应商和买家而言都是有益的. 根据研究证实, 通过努力建立和保持相互信任可以使财务表现提高. 同样, 可以通过同样的努力提高竞争力. 第二, 以信任为基础的交易能够减少购买情况中的感知风险. 这对供应商和买家都有启示. 人们普遍认为, 在一个高度参与的采购情况中买家感知到更高的风险. 为了减少风险, 以往的研究已建议供应商制定降低风险的策略. 而本研究的特点是从双边角度关注知觉风险. 换言之, 供应商也容易存在风险, 特别是当他们提供的服务, 需要非常先进的技术, 操作和维护. 因此, 购买者和供应商必须一起密切合作解决问题. 因此, 相互信任在问题解决过程中起着关键作用. 第三, 在这项研究中发现, 销售人员有更多的授权, 他或她越被信任. 这一发现从战术角度看是非常重要的. 建立信任是一个长期的任务, 然而, 当互信尚未开发, 供应商能够通过授权销售人员做出某些决定来克服遇到的问题, 这一结论也适用于供应商.