• 제목/요약/키워드: organizations

검색결과 7,016건 처리시간 0.038초

호텔베이커리 종사자의 셀프리더십이 자기효능감 및 조직몰입에 미치는 영향 (The Effect of Hotel Bakery Employee's Perceived Organizational Support and Self-Efficacy on Organizational Commitment)

  • 조성호;한광식;이명호
    • 한국조리학회지
    • /
    • 제22권3호
    • /
    • pp.66-78
    • /
    • 2016
  • 본 연구는 호텔베이커리 종사원의 셀프리더십, 자기효능감, 조직몰입도 간의 관계와 연관성을 실증적으로 규명하여 호텔베이커리조직에 유익한 인적자원관리 정보제공에 목적을 두고 있다. 자료 수집은 2015년 6월 20일부터 7월 10일까지 총 500부를 배포하고, 이중 377부가 회수된 설문지 중 분석에 부적합한 설문지 23부를 제외하고, 354부에 대하여 SPSS 18.0과 AMOS 18.0을 이용하여 요인분석, 신뢰성 검증 및 가설을 검증하기 위해서 공변량 구조분석을 실시하였다. 분석결과를 요약하면, 첫째, 행위중심전략, 자연보상, 건설적 사고전략은 자기효능감에 정(+)의 유의한 영향을 미치는 것으로 분석되었다. 둘째, 자기효능감이 조직몰입에 미치는 영향관계에서 정서적 몰입에 유의한 것으로 나타났으나, 규범적 몰입에는 정(+)의 유의한 영향을 미치지 못하는 것으로 분석되었다. 셋째, 셀프리더십과 조직몰입의 관계를 살펴보면, 행위중심전략, 자연보상은 정서적 몰입에 유의적인 영향을 미치지 못하는 것으로 분석되었다. 그러나 건설적 사고전략은 유의한 영향을 미치는 것으로 분석되었다. 분석결과를 바탕으로 연구에 대한 시사점을 제시하면 다음과 같다. 첫째, 본 연구는 호텔베이커리 종사자의 셀프리더십의 하위차원으로 행위중심전략, 자연보상, 건설적 사고전략을 선행요인으로 설정하여 자기효능감과 조직몰입의 하위차원으로 정서적 몰입과 규범적 몰입을 종속요인으로 각 요인간의 인과관계를 분석하였다는 점에서 호텔베이커리 종사자의 정서적 몰입과 규범적 몰입에 의한 셀프리더십과 자기효능감이 호텔베이커리조직에 대한 안정적인 향상의 가능성을 보여줌으로써 자기효능감 변수들에 대한 앞으로의 연구가능성을 시사한다.

환경영향평가와 환경위험의 평가 (Environmental Impact Assessment and Evaluation of Environmental Risks)

  • Niemeyer, Adelbert
    • 환경영향평가
    • /
    • 제4권3호
    • /
    • pp.41-48
    • /
    • 1995
  • In former times the protection of our environment didn't play an important role due to the fact that emissions and effluents were not considered as serious impacts. However, opinions and scientific measurements meanwhile confirmed that the impacts are more serious than expected. Thus measures to protect our earth has to be taken into consideration. A part of these measures in the Environmental Impact Assessment (EIA). One of the most important parts of the EIA is the collection of basic datas and the following evaluation. Experience out of the daily business of Gerling Consulting Group shows that the content of the EIA has to be revised and enlarged in certain fields. The historical development demonstrated that in areas in which the population and the industrial activities reached high concentration there is a high necessity to develop strict environmental laws and regulations. Maximum values of the concentration of hazardous materials were fixed concerning the emission into and water. Companies not following these regulations were punished. The total amount of environmental offences increased rapidly during the last decade, at least in Germany. During this development the public consciousness concerning environmental affairs increased as well in the industrialized countries. But it could clearly be seen that the development in the field of environmental protection went into the wrong direction. The technologies to protect the environment became more and more sophisticated and terms as: "state of the art" guided more and more to lower emissions, Filtertechnologies and wastewater treatment for example reached a high technical level-but all these sophisticated technologies has one and the same characteristic: they were end-of-the pipe solutions. A second effect was that this kind of environmental protection costs a lot of money. High investments are necessary to reduce the dust emission by another ppm! Could this be the correct way? In Germany the discussion started that the environmental laws reduce the attractivity to invest or to enlarge existing investments within the country. Other countries seem to be not so strict with controlling the environmental laws which means it's simply cheaper to produce in Portugal or Greece. Everybody however knows that this is not the correct way and does not solve the environmental problems. Meanwhile the general picture changes a little bit and we think it changes into the correct direction "End-of-the-pipe" solutions are still necessary but this word received a real negative touch and nobody wants to be brought into connection with this word received a real negative touch and nobody wants to be brought into connection with this word especially in connection with environmental management and safety. Modern actual environmental management starts in a different way. Thoughts about emissions start in the very beginning of the production, they start with the design of the product and modification of traditional modes of production. Basis of these ideas are detailed analyses of products and processes. Due to the above mentioned facts that the public environmental consciousness changed dramatically a continous environmental improvement of each single production plant has to be guarantied. This question is already an important question of the EIA. But it was never really checked in a wholistic approach. Environmental risks have to be taken into considerations during the execution of an EIA. This means that the environmental risks have to be reduced down to a capable risk-level. Environmental risks have to be considered within the phase of planning, during the operation of a plant and after shut down. The experience shows that most of the environmental relevant accidents were and caused by human fault. Even in highly protected plants the human risk-factor can not be excluded during evaluation of the risk-potential. Thus the approach of an EIA has to regard technical evaluations as well as organizational thoughts and the human factor. An environmental risk is a threat to the environment. An analysis of the risk concerning the organizational and human aspect however never was properly executed during an EIA. A possible solution could be to use an instrument as the actual EMAS (Environmental Management System) of the EC for more accurate evaluation of the impact to the environment during an EIA. Organizations or investors could demonstrate by an approved EMAS or even by showing their installment of EMAS that not only the technical level of the planned investment meets the requested standards but as well the actual or planned management is able to reduce the environmental impact down to a bearable level.

  • PDF

러시아혁명 이후부터 1930년대까지의 소련의 기록관리제도 (The Soviet Archival System from the Russian Revolution to the 1930's)

  • 조호연
    • 한국기록관리학회지
    • /
    • 제4권2호
    • /
    • pp.23-39
    • /
    • 2004
  • 1917년에 발발한 러시아혁명은 사회주의 정권의 수립이라는 점 이외에도 기록물관리제도라는 측면에서 볼 때에도 러시아 역사의 전환점을 이루었다. 우선 법적인 측면으로 보자면, 소련 정부는 러시아 혁명 직후인 1918년 6월 1일에 공포한 "러시아사회주의연방의 기록업무의 재조직 및 중앙집중화에 관하여"라는 법을 통하여 기록물 관리의 기반을 닦아놓았다. 레닌에 의하여 서명된 이 법은 1920년대 들어서 수정 및 보완 과정을 거치다가 1929년 4월에 "러시아소비에트사회주의연방공화국의 기록관리에 관한 법"으로 연결되었다. 이를 통하여 소련은 단일국가기록폰드로부터 국가기록폰드로의 개념적인 발전을 이룸과 아울러, 국가기록폰드의 대상을 보다 확대시켜놓을 수 있었다. 뿐만 아니라, 이 법으로 인하여 소련 정부가 중앙기록물관리기관의 역할을 크게 확대시키고 다양화시켜놓았다는 점도 주목할 만한 사실이었다. 또한 기록물의 보존 기간도 새롭게 규정됨으로써 기술적인 측면에서도 기록물의 보존 업무가 개선되었다는 측면도 무시할 수 없었다. 그런데 문제는 이 법령이 순수하게 기록물 관리와 관계된 법적인 토대를 정비하는 데에만 그치지는 않았다는 점에 있었다. 더구나 이 법령이 공포된 시점은 스탈린이 명실상부하게 소련의 최고 권력자로 부상하여 스탈린 시대의 막을 연 때였다. 따라서 이 법은 공업화나 농업 집단화와 마찬가지로 중앙의 강력한 통제력을 기록관리 분야에다가 적용시킨 사례라고 말할 수도 있었다. 이 점은 1929년 5월 25일부터 6월 1일 사이에 개최된 러시아소비에트연방사회주의공화국의 기록관리종사자들의 제2차 대회에서 분명히 확인될 수 있었다. 러시아 혁명 이후 기록물 관리 분야의 주요 책임자 중 한 사람이었던 포크로프스키가 이 대회를 마지막으로 더 이상 영향력을 발휘할 수 없게 되었던 예에서 분명히 알 수 있듯이, 소련의 기록전문가들이 가지고 있던 자율성은 1929년 법이 제정된 이후로 점차로 축소되어가고 있었다. 러시아 혁명 이후의 중앙기록물관리기구도 법적인 측면과 유사한 변화 과정을 겪게 되었다. 소련 시기에 설치된 최초의 중앙기록물 관리기구인 기록관리총국은 스탈린 체제가 강화되던 1929년에 이르러 중앙기록관리부로 재편되었다. 이와 동시에 기록관리기구라는 측면에서 의미 있는 사건은 소련의 개별 공화국이 아니라 소련 전체를 대상으로 하는 소련중앙기록관리부가 설치되었다는 사실이었다. 그렇지만 소련의 기록관리 업무는 대숙청이라는 시대적인 배경을 두고 결국 기록관리총국을 통하여 소련내무인민위원부의 직접적인 통제하에 들어가고 말았다.

황해생태지역 보전사업 추진현황 및 시사점 (The Yellow Sea Ecoregion Conservation Project : the Present Situation and its Implications)

  • 김광태;최영래;장지영;김웅서
    • 한국해양환경ㆍ에너지학회지
    • /
    • 제15권4호
    • /
    • pp.337-348
    • /
    • 2012
  • 황해생태지역 보전사업은 생태계를 훼손하는 각종 위협으로부터 황해생태지역의 서식지와 생물다양성을 보전하고, 그 중요성과 가치를 전 세계적으로 알리며, 한국, 중국, 일본 3국의 이해와 관심, 그리고 공동의 노력을 도모하기 위하여 수행하는 국제 공동프로젝트이다. 황해생태지역 지원사업은 2002~2006년에 수행되었던 황해생태지역 계획프로그램에 이어 2007~2014년까지 총 7년에 걸쳐 수행되고 있다. 프로젝트 재정은 (주)파나소닉에서 후원하며, 한국에서는 한국해양과학기술원, 중국과 일본에서는 세계자연보호기금 지부가 각 국가별 사업담당기관이다. 황해생태지역 계획프로그램이 과학자를 중심으로 한 생물학적 평가와 잠재적 우선보전지역 선정에 초점을 맞추었다면, 황해생태지역 지원사업은 보다 다양한 이해당사자를 대상으로 실질적인 활동을 지향하고 있다. 특히 본 사업은 지역에서의 직접적인 보전활동, 지역주민들의 참여와 협력을 지원하기 위해 만들어졌다. 사업 계획은 크게 3단계로 구성된다. 2008~2009년에는 한국 및 중국의 16개 기관을 대상으로 소액사업을 운영하였으며, 2010~2012년에는 서식지보전 시범지역을 한국과 중국에서 각각 1곳을 선정하여 국제기준의 보전방식, 즉 해양보호구역 관리, 생태계 기반관리 및 공동체 기반관리를 도입함과 동시에 국내 및 지역의 특성에 맞는 서식지 보전활동을 개발하여 3년 동안 지원하고 있다. 마지막 단계인 2013~2014년에는 이해당사자 포럼 등을 통하여 소액사업과 시범지역 활동성과를 보급하려고 한다. 이러한 활동을 통해 황해생태지역 보전에 대한 대중적 인식을 긍정적으로 변화시키는데 기여하였으며, 중앙정부 및 지방자치단체의 해양보호구역 정책에 공동체를 기반으로 하는 관리방식이 반영되기 시작하였다.

양식해태의 유통에 관한 조사 연구 (A Study on Marketing of Cultured Laver Products)

  • 유충열
    • 수산경영론집
    • /
    • 제4권1_2호
    • /
    • pp.19-57
    • /
    • 1973
  • Laver io one of the most necessary and seasonal items in Korean food from oldtimes. Laver is lagely eaten in dried form, and its supply depends entirely upon culture weeds. The history of laver culture in Korea about sixty or seventy years is older than in Japan. Significance of laver culture is divided into two aspects, one is food supply in the nation, and the other is export to other countries. Houses engaged in laver culture are about foully thousands, and laver production in 1972 is estimated as 1, 3 bitten sheets. (1 sheet is a dried laver of 20 cm sq, in the shape of paper) Especcially meaning of layer production is the concentration of labour input, and systematic management of labour. From around 1920, the method of laver culture was introduced by Japanese Imperialism for mono culture in shallow seas, and mass products of laver is provided to Japan market, DOMESTIC MARKET Fundamental consume function calculates at below, $D_{(68_71)}$=16354 $Y^{0.471}$ $P^{-1.0662}$ where D is total layer demand, Y income variable, P price variable. It means income elasticity is 476. in the whole country, and price elasticity is 1, 07. But generally income elasticity is higher in urban area than in rural area, as shown at 1, 3 in Seoul city. Expence of laver in house expenditure is mutually correlated with another expence, See Table 12 about the relative function. See Table 14 and 16 about the relation between the gathering and the changes of price in auction, wholesale and retail price support system is for two effects, one of which is constraint of the upper price, the other is rise of the lower price. Before the system control, the equation in three year average calculated as below, $Y_{b}$ =18, 907.7455+15435.9364 t (r=0.89) where the origin t=0 is the November and the units are month. Post the system control, $Y_{p}$ =30, 047.9636+1, 631.1721t (r=0.97) therefore, this system has an effect only on the rise of lower price, Average annual margins of laver products at four market levels according to the consumer spent is below. EXPORTING MARKET Japanese demand function of laver products is, Log D=5, 289+1, 108 Log Y-1, 395 Log P (r=0.987) where D is Japanese laver demand, Y income variable, P price variable. according to which income elasticity is 1. 1 and price elasticity is 1.4. Laver production in 1970 tile highest record till then, is estimated as six billion sheets. But the recent improvement of laver culture techniques, the production of seeds and freezing storage of seeds has been stabilized. Futher new culture farms have been developed by means of break- water fences or by floating culture method. These improvements have been backed up with increased demand of laver products. Import quantity and price of Korean laver products are restrained by three organizations, that is producer, distributor and consumer. This relationship calculated by regression equation shows that import is influenced only producer organization, at the sacrifice of consumer profit. For increase to export of laver products, we urgently require to open foreign trade of laver products for Japanese consumer, .and Japan has political responsibility to solve Korean laver structure. But with long run timeseries, as regards Japanese production and import quantity, importing function shows increasing trend as below, 250 million sheets <3, 947.1674+0.005 $L_{g}$ >) 600 million sheets where $L_{q}$ is relative production quantity of laver in Japan. (unit; 100 thousand sheets) Our Export effort should be put on the highly processed products whithin the restraind quote.ote.

  • PDF

소비자 중심의 간호서비스 질 결정요인에 관한 연구;SERVQUAL모형을 중심으로 (A Study on the Determinants of Consumer-Oriented Nursing Service Quality;SERVQUAL Model based)

  • 주미경
    • 간호행정학회지
    • /
    • 제8권1호
    • /
    • pp.169-191
    • /
    • 2002
  • As the tendency of the society is centralized into consumers and services, patients are getting to ask better medical services. The consumers influenced from various social surroundings became to have some expectation of nursing service. Compared with their expectation, the quality of the services which they virtually get may be recognized and evaluated. So it is necessary to know exactly what the consumers want in nursing services. The purpose of this study is to examine the determinants which can evaluate the quality of nursing services by researching into consumers' expectation and perception of the nursing services depending on the consumer-oriented attributions on the basis of the model of SERVQUAL. 1,144 of outpatients were selected as the subjects for this research. They used to continuously visit the same hospital after being hospitalized and nursed in 9 hospitals randomly selected among the second-level medical organizations in Seoul from January to February, 2001. The collected data are analyzed into the Descriptive Statistics, t-test, GLM and Multiple Regression through the SAS program. Delphi was used for the research tool and the results of the research are as follows; the determinants in evaluating the quality of nursing services consist of 5 categories such as Tangibility, Reliability, Responsiveness, Assurance, Empathy. The values of Cronbach' $\alpha$ appeared to be 0.96 in the expectation of nursing services, 0.94 in the perception of nursing services and 0.96 in the importance of nursing services. The determinants in the expectation of nursing services were ranged in the order of Assurance, Empathy, Reliability, Responsiveness and Tangibility. And those in the perception of nursing services were in the order of Assurance, Empathy, Reliability, Tangibility and Responsiveness. Those in the importance of nursing service were in the order of Empathy, Assurance, Reliability, Tangibility and Responsiveness. Finally, those in the quality of nursing service were in the order of Tangibility, Responsiveness, Empathy, Reliability and Assurance. Each expectation of nursing services appeared different depending on the subjects' age, gender, clinical department and reason for hospitalization. The hypothesis examined in this research shows that the group having higher personal needs shows meaningful differences in the expectation of nursing services, and the subjects who have had external communication show higher perception of nursing service than uncommunicative ones. After all, we can see that the statistical differences in the perception of nursing services depend on whether the subjects have external communications or not. The determinants in the expectation of nursing services can explain the quality of nursing service up to 14.96%. The statistically meaningful determinants in the expectation could be arranged in the order of Reliability, Assurance and Tangibility. And the more expectation brings about the lower evaluation of the quality of nursing services. The determinants in the perception of nursing service can explain the quality of nursing services up to 29.85%. The statistically meaningful determinants in the perception could be arranged in the order of Responsiveness, Reliability, Tangibility, Empathy, and Assurance. And the more perception brings about the higher evaluation of the quality of nursing services. According to the result of the above research, I would like to propose as follows. As long as this research is oriented to get knowledge of the consumer-oriented nursing services, it should be continued to draw the other elements determining the quality of the nursing services. Furthermore, this research is based upon the Parasuraman, A., et al.'s SERVQUAL Model(1991), which deals only expectation, perception and quality of consumer-oriented nursing services, so it will be necessary to inspect and verify it through the other models containing the offerers of nursing services in the future. On the other hand, as this research evaluates the actual quality of nursing services based on the expectation and perception of nursing services, it can be utilized as fundamental data to develop the marketing strategies and to estimate the qualities as well. I hope this research will be periodically estimated to be the useful data to develop the marketing strategies in the nursing service area.

  • PDF

우주법상 손해배상책임과 분쟁해결제도 (The Liability for Damage and Dispute Settlement Mechanism under the Space Law)

  • 이강빈
    • 한국중재학회지:중재연구
    • /
    • 제20권2호
    • /
    • pp.173-198
    • /
    • 2010
  • The purpose of this paper is to research on the liability for the space damage and the settlement of the dispute with reference to the space activity under the international space treaty and national space law of Korea. The United Nations has adopted five treaties relating to the space activity as follows: The Outer Space Treaty of 1967, the Rescue and Return Agreement of 1968, the Liability Convention of 1972, the Registration Convention of 1974, and the Moon Treaty of 1979. All five treaties have come into force. Korea has ratified above four treaties except the Moon Treaty. Korea has enacted three national legislations relating to space development as follows: Aerospace Industry Development Promotion Act of 1987, Outer Space Development Promotion Act of 2005, Outer Space Damage Compensation Act of 2008. The Outer Space Treaty of 1967 regulates the international responsibility for national activities in outer space, the national tort liability for damage by space launching object, the national measures for dispute prevention and international consultation in the exploration and use of outer space, the joint resolution of practical questions by international inter-governmental organizations in the exploration and use of outer space. The Liability Convention of 1972 regulates the absolute liability by a launching state, the faulty liability by a launching state, the joint and several liability by a launching state, the person claiming for compensation, the claim method for compensation, the claim period of compensation, the claim for compensation and local remedy, the compensation amount for damage by a launching state, the establishment of the Claims Commission. The Outer Space Damage Compensation Act of 2008 in Korea regulates the definition of space damage, the relation of the Outer Space Damage Compensation Act and the international treaty, the non-faulty liability for damage by a launching person, the concentration of liability and recourse by a launching person, the exclusion of application of the Product Liability Act, the limit amount of the liability for damage by a launching person, the cover of the liability insurance by a launching person, the measures and assistance by the government in case of occurring the space damage, the exercise period of the claim right of compensation for damage. The Liability Convention of 1972 should be improved as follows: the problem in respect of the claimer of compensation for damage, the problem in respect of the efficiency of decision by the Claims Commission. The Outer Space Damage Compensation Act of 2008 in Korea should be improved as follows: the inclusion of indirect damage into the definition of space damage, the change of currency unit of the limit amount of liability for damage, the establishment of joint and several liability and recourse right for damage by space joint launching person, the establishment of the Space Damage Compensation Review Commission. The 1998 Final Draft Convention on the Settlement of Disputes Related to Space Activities of 1998 by ILA regulates the binding procedure and non-binding settlement procedure for the disputes in respect of space activity. The non-binding procedure regulates the negotiation or the peaceful means and compromise for dispute settlement. The binding procedure regulates the choice of a means among the following means: International Space Law Court if it will be established, International Court of Justice, and Arbitration Court. The above final Draft Convention by ILA will be a model for the innovative development in respect of the peaceful settlement of disputes with reference to space activity and will be useful for establishing the frame of practicable dispute settlement. Korea has built the space center at Oinarodo, Goheung Province in June 2009. Korea has launched the first small launch vehicle KSLV-1 at the Naro Space Center in August 2009 and June 2010. In Korea, it will be the possibility to be occurred the problems relating to the international responsibility and dispute settlement, and the liability for space damage in the course of space activity. Accordingly the Korean government and launching organization should make the legal and systematic policy to cope with such problems.

  • PDF

고등학교 학생들의 성에 관한 인식과 성교육에 대한 요구 조사 연구 (A Study on the Perception about Sex and Sex Education Needs of High School Students)

  • 김화자;남선영;정연강;박경숙
    • 한국학교보건학회지
    • /
    • 제8권2호
    • /
    • pp.233-243
    • /
    • 1995
  • A survey has conducted on two hundred high school students of the first and second grade by way of questionnaine in Seoul. The purpose of this study on the information from the survey is to cstimate the level of awareness and probe how they feel and what they wish on sex. X2 inspection is designed to assess general aspects of responded contents by way of percentage and examine degree of satisfaction on previously experienced sex education and demand for sex education. The result is as follows. 1. As a result of the examination of degree of awareness on sex of respondents, 62% delines sex as human relationship including moral values for harmony between men and women. 64% of the men and 70% of the women say that sex is a natural thing. It comes to the conclusion that most of the respondent sgenerally consider sex positive. On chastity, 68.5% of the respondent answer that it means physical chastity, 12.5% that chastity before marriage should be kept, and 43% that it should be kept as far as possible. Most of them pespond that it should be kept. 2. As a result of the examination on the contents of sex, they answer they know well in the order of masturbation(72%), pregnancy(76%), and sex(63%). Contraception, abortion and ejection are contents they poorly informed of. 3. As a result of the examination on experienede of sex education, 83% of men and 100% of women have experienced sex, education, but their degreeof satisfaction to it is very low. And 49% of the whole is dissatisfactory to it. There is some difference between male and female students.(p=0.000) That result translates that female studeuts are educated on sex tjhrough more systematic subjects than male ones. In addition, it turns out that teenagers get most information on sex through friends, seniors, and mass media such as videos, TV and radios. Correct and systematic sex education is need because wrong information on sex culd be taught and bring them to misbehave. 4. 87.5% of the respondents answer that sex education is necessary, so that degree of necessity for sex education, turns out to be very high. Also the main subject that should perform sex education is in the order of school(50%), Society(24.5), home(18.5%). They respond that most appropriated period for the beginning of sex education is about elementary school age(43%), and 34% believes it to be put ahcad of elementary school age. Anurse teacher accounts for 54% for the main subject that addresses sex education, to male students visit teachers are most favored for 50%. As a result of those, it could be concluded that most high school students want sex education from responsible persons who have systematic and professional knowledge on sex. 5. In order to perform proper sex education by the above results, better educational effects are obtained when characteristics and natures of teenagers are known and most wanted knowledge by them is taught in priority in times of planning sex education. Besides, the contents of sex education suitable for each school should be planned before elementary school age and sex education should be performed in accordance with students' demand. In addition, sex education should be attentively performed by home, all organizations of society as well as school. Therefore, sex education will play a great role in making teenagers reestablish their conception on sex when the traditional and moral value systems of our country and the new value systems which are being formed under the influence of the western culture are in harmony.

  • PDF

영업인력의 성격요인과 개인-환경적합성이 직무만족도, 이직의도에 미치는 영향: 보험설계사를 중심으로 (Personality Factors of Sales Force and Individuals - Impact on the Degree of Environmental Compatibility Job Satisfaction, Turnover : Based on the Insurance Agents)

  • 김동희;하규수
    • 벤처창업연구
    • /
    • 제11권2호
    • /
    • pp.121-134
    • /
    • 2016
  • 현재 보험시장은 비대면(非對面)채널 성장에 따른 대면채널의 기여도 감소와 대면채널 유지측면에서 고비용이 소요되는 현실적인 문제에 직면해있다. 이에 따라 설계사 조직의 생산성 향상 즉 보험설계사의 성과 향상요인이 무엇인지를 실증하는 것이 본 연구의 목적이다. 보험설계사의 성격요인과 개인-환경적합성이 직무만족도, 이직의도에 미치는 영향을 고찰해 본 결과 설계사의 외향성, 성실성, 개방성, 원만성, 정서성, 정직성을 나타내는 성격요인은 조직몰입과 직무만족에 유의한 영향을 미치고 있다. 즉, 보험설계사의 성격이 활기차고 외향적이며, 다른 사람과의 공감성이 높을수록 회사에 강한 소속감을 갖고 몰입하는 정도가 높아진다고 할 수 있다. 이는 설계사의 도입 단계에서부터 선별 도입이 이루어져야할 필요성을 대변하고 있다. 반면 성격요인은 이직의도에는 유의한 영향을 미치지 아니하였다. 이는 설계사의 이직은 개인의 성격에 의하여 발생하는 것 보다는 개인성격 외의 요인에 영향을 받고 있음을 실증한 결과이다. 상사적합성, 직무적합성, 동료적합성, 조직적합성을 나타내는 개인-환경적합성은 조직몰입, 직무만족, 이직의도 모두에 유의한 영향을 미치고 있다. 즉, 상사나 동료와 가치관이나 성격, 일하는 방식 등이 비슷하고, 자신의 일이 적성에 잘 맞으며 조직과의 적합성이 높을수록 회사에 대해 소속감을 갖고 몰입하는 정도가 높아진다고 할 수 있다. 또한 교육을 통하여 보험 설계사의 성격에 따른 조직몰입과 직무만족도를 향상시킬 수 있음을 알게 되었다. 이는 교육이 설계사를 좀 더 긍정적인 측면의 외향성을 갖게 하고 성실하게 본인의 업무를 처리하게 하며 윤리적 영업이 가능하게 함을 시사한다. 본 연구의 성과는 보험설계사를 대상으로 실시한 성격요인과 직무만족도, 이직의도에 대한 최초의 실증연구결과이다.

  • PDF

기술학습역량 강화를 통한 추격 및 탈추격 혁신 촉진 (Enhancing Technology Learning Capabilities for Catch-up and Post Catch-up Innovations)

  • 배종태;이종선;구본진
    • 기업가정신과 벤처연구
    • /
    • 제19권2호
    • /
    • pp.53-68
    • /
    • 2016
  • 기술 학습, 기업가정신, 혁신, 창의성에 대한 동기 및 관련 활동은 아시아 국가들의 경제 발전의 원동력이었다. 기술 발전의 초기에는 기술 학습과 기업가정신이 선진국들을 효과적으로 따라잡을 수 있는 방안으로 작용하였다. 왜냐하면 이를 통하여 기업들은 상대적으로 낮은 리스크를 가지고 기술과 지식을 빠르게 축적할 수 있었기 때문이다. 그러나 기술 발전의 후기에는 혁신과 창의성이 보다 중요하게 작용하였다. 본 연구의 목적은 1) 기술 학습 성과에 영향을 미치는 요소들 (학습 역량)과 2) 창의적인 조직 및 경제 환경 구축을 위한 혁신 역량 강화에 필요한 과제들을 규명하는 것이다. 본 연구의 핵심 내용은 탈추격 시대에서의 학습 역량과 연관되어 있다. 문헌 연구 및 한국의 경제발전 사례를 바탕으로 본 연구에서는 기술 학습에 영향을 미치는 다양한 요소들로 구성된 기술 학습 모형을 제시하였다. 이와 관련하여 세 가지 가설을 설정하였고, 한국의 공작기계 제조업체들로부터 데이터를 수집하였다. 또한 해당 업체들의 CEO들과 R&D 책임자들을 대상으로 구조화된 설문을 수행하였다. 이를 바탕으로 상관 분석과 ANOVA를 수행하여 가설을 검증하였다. 추가로 사례 분석과 정책 분석을 수행하여 혁신 활성인자와 방해인자들을 규명하였고, 이를 근거로 혁신 역량 강화를 위한 방안을 제시하였다. 실증 분석 결과를 기반으로 1) 기술 축적정도 2) 기술인력들의 잠재력 3) 확고한 기술적 노력 4) 학습에 대한 의지 5) 최고 경영층의 지원 6) 공식적인 기술 학습 시스템 7) 높은 학습 동기 8) 적절한 기술 선택 9) 명백한 목표 설정과 같은 기업의 학습 잠재력과 활동(학습 역량)을 규명하였다. 이와 같은 학습 역량은 경제 발전 초기 기업의 학습 성과를 결정하였다. 또한 기술발전 단계별로 기술학습을 위해 필요한 핵심 요소들이 상이하였다. 통계 및 정책 분석을 통하여 기술학습은 기술발전 과정의 본질적인 원칙으로 이해될 수 있음을 입증하였다. 선제적이고 창의적인 학습은 후기에, 대응적이고 모방적인 학습은 초기에 활성화 되었다. 추가로 본 연구에서는 탈추격 시대에서의 혁신역량 및 혁신활동 강화의 원동력 또는 촉진 요소를 탐색하였다. 예비 사례분석 결과는 1) CEO의 전략적 의지와 기업 문화 2) 리더십과 변화 주도 챔피언의 존재 3) 디자인 원칙과 방식 4) 에코시스템과 협력체계, 5) 지속적 R&D 투자가 혁신역량 및 혁신활동 강화의 촉진 요소로 작용함을 보여주었다.

  • PDF