• Title/Summary/Keyword: online privacy

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Understanding the Risks on Saudi Arabian's Youth Being Online Without Having Strong Cyber-Security Awareness

  • Alharbi, Nawaf;Soh, Ben;AlZain, Mohammed A;Alharbi, Mawaddah
    • International Journal of Computer Science & Network Security
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    • v.22 no.7
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    • pp.131-146
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    • 2022
  • The Internet is becoming a basic need for many individuals globally in this digital age. The youths became more active online than before, with the majority relying on different platforms to communicate and interact with peers. Saudi Arabia is one of the nations where internet usage is high, with an increasing number of active internet users. The youth in Saudi Arabia are engaged in various online platforms. However, they lack adequate knowledge about cybersecurity and the dangers of internet usage, which exposes them to the risk of falling victims to cybercriminals. The most common dangers of internet usage include viruses, malware, phishing, and hacking, compromising users' sensitive information. Increased awareness of these potential threats helps protect Internet users and secure their data. The understanding of the dangers of Internet usage among youths varies across countries. In this regard, our study explores the risks of internet usage among youth in Saudi Arabia compared to the United States, South Africa, and New Zealand.

Factors Influencing Consumers' Actual Behavior based on Different Degree of Product Information (제품정보제공수준에 따른 소비자 행동)

  • Chang, Hwal-Sik;Park, Kwang-Oh;Wu, Zheng
    • The Journal of the Korea Contents Association
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    • v.10 no.6
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    • pp.175-187
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    • 2010
  • E-commerce has been developing rapidly by enabling companies to sell their products or services online. However, adoption of an e-commerce website still faces lots of problems, such as changing consumer behaviors from purchasing in physical stores to purchasing online, privacy and risk, and so on. The purpose of this study is to analyze the influence of consumers' attitude on actual purchasing behavior based on the degree of product information. In this study, we designed two kinds of product web pages which show different degrees of product information. The first web page has adequate product information, and the second one has much less product information than the first one. We found that according to degree of product information, there is a difference among perceived usefulness, privacy, attitude and actual behavior. And we also reveal weight difference between the two kinds of webpages. Finally, we indicated that variables have impact effect on both mutual relations and preceding relationships.

The Effect of Product Scarcity and Purchase Behavior in Location-Based Application Services (위치기반 어플리케이션 서비스에서 제품의 희소성과 구매행동과의 영향)

  • Wang Ming;Hyeokjun Kwon;Jaewon Choi
    • Information Systems Review
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    • v.20 no.2
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    • pp.209-226
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    • 2018
  • Location-based services have distinctive service characteristics compared to the past online commerce used on the desktop. In any place, mobile communication devices can be used to access online and utilize online shopping, and it is more convenient for users. In addition, by providing shopping and service information specific to each location, it is possible to provide convenience to the consumers according to their locations. In addition, it provides scarcity of information as well as location, thereby increasing consumers' desire to purchase. In this study, we investigated the effect of scarcity on the Purchase intention of consumers in location-based services. The steps of scarcity are: first, a step without scarcity, Second, providing time limit information, Third, providing quantity limitation information, Fourth, the experiment was designed to provide time and quantity limitation, and 4 groups were analyzed through experimental stimuli The purpose of this study is to verify the moderating effect of the dependent variable on the degree of scarcity by adding 'ubiquity', 'interactivity' and 'privacy' which are characteristics of location-based service. As a result of the analysis, scarcity of time and scarcity of quantity limitation scarcity stimuli showed a moderating effect on ubiquity, interactivity and consumer's purchase intention, and these variables also directly or indirectly affected positively. Consumer confidence was found to have a negative effect on consumers' purchase intentions.

Exploratory study on the Spam Detection of the Online Social Network based on Graph Properties (그래프 속성을 이용한 온라인 소셜 네트워크 스팸 탐지 동향 분석)

  • Jeong, Sihyun;Oh, Hayoung
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.24 no.5
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    • pp.567-575
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    • 2020
  • As online social networks are used as a critical medium for modern people's information sharing and relationship, their users are increasing rapidly every year. This not only increases usage but also surpasses the existing media in terms of information credibility. Therefore, emerging marketing strategies are deliberately attacking social networks. As a result, public opinion, which should be formed naturally, is artificially formed by online attacks, and many people trust it. Therefore, many studies have been conducted to detect agents attacking online social networks. In this paper, we analyze the trends of researches attempting to detect such online social network attackers, focusing on researches using social network graph characteristics. While the existing content-based techniques may represent classification errors due to privacy infringement and changes in attack strategies, the graph-based method proposes a more robust detection method using attacker patterns.

The Impact of Customer Regulatory Focus and Familiarity with Generative AI-based Chatbot on Self-Disclosure Intentions: Focusing on Privacy Calculus Theory (고객의 조절초점 성향과 생성형 AI 기반 챗봇에 대한 친숙도가 개인정보 제공의도에 미치는 영향: 프라이버시 계산이론을 중심으로)

  • Eun Young Park
    • Knowledge Management Research
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    • v.25 no.2
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    • pp.49-68
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    • 2024
  • Increasing concerns regarding personal data privacy have complicated the acquisition of customer data through online marketing. This study investigates factors influencing customers' willingness to disclose information via a generative AI-based chatbot. Drawing on privacy calculus theory and regulatory focus theory, we explore how customer regulatory focus and familiarity with the generative AI-based chatbot shape disclosure intentions. Our study, involving 473 participants, reveals that low familiarity with the chatbot leads individuals with a prevention focus to perceive higher privacy risks and lower perceived usefulness compared to those with a promotion focus. However, with high familiarity, these differences diminish. Moreover, individuals with a promotion focus show a greater inclination to disclose information when familiarity with the generative AI-based chatbot is low, whereas this regulatory focus does not significantly impact disclosure intentions when familiarity is high. Perceived privacy risks mediate these relationships, underscoring the importance of understanding familiarity with the generative AI-based chatbot in facilitating personal information disclosure.

Application of the Stimulus-Organism-Response Model on Consumer's Continued Intention to Use Mobile Payment Services : Multiple Mediation Model (S-O-R 모델을 활용한 모바일 간편 결제 서비스 지속 사용 의도에 대한 연구 : 소비자 감정의 다중 매개 효과 분석)

  • Kim, Hyo Jung;Rha, Jong Youn
    • Journal of Families and Better Life
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    • v.34 no.4
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    • pp.139-156
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    • 2016
  • This study uses S-O-R framework to examine the relationships among consumers' perception of economic benefits, usefulness, privacy risks, switching cost, and emotions and continued intention usage. Results from an online survey of 324 qualified respondents were analyzed using the structural equation model. The results of the survey showed that first, perceived economic benefits and perceived usefulness has a positively effect on consumers' positive emotions. Second, perceived privacy risks have a negative effect on consumers' positive emotions. Third, perceived usefulness has a negative effect on consumers' negative emotions. Fourth, perceived switching cost has a positive effect on consumers' negative emotions. Fifth, consumers' positive and negative emotions have an effect on continuous usage intention. Sixth, consumers' positive and negative emotions have a mediating effect. The S-O-R model can explain consumer's continued intention to use mobile payment services. The study analyzed the emotional elements of mobile payment services. Emotional elements through mobile payment services can be applied to other financial services. Therefore, this study can guide emotional related practices with various future consumer electronic services.

Service Quality Dimensions of E-retailing of Islamic Banks and Its Impact on Customer Satisfaction: An Empirical Investigation of Kingdom of Saudi Arabia

  • TABASH, Mosab I.;ALBUGAMI, Moteb A.;SALIM, Mairaj;AKHTAR, Asif
    • The Journal of Asian Finance, Economics and Business
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    • v.6 no.3
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    • pp.225-234
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    • 2019
  • The study aims to explore key dimensions of service quality of E-Retailing of Islamic banks in the Kingdom of Saudi Arabia. The convenience sample size consists of 373 respondents who regularly use online Islamic banking facilities in Saudi Arabia was used. For measuring the consumers' perspective, a four-factor E-SERVQUAL scale; namely efficiency, system availability, fulfillment, and privacy was used. Exploratory Factor Analysis and Confirmatory Factor Analysis are used to test the model fitness. Structural equation modelling is utilized to determine the impact of E-service quality dimensions on customers' satisfaction. The results of the study reveal that 1) reliability as a dimension of E-retailing of Islamic banks made a significant impact on customers' overall satisfaction; 2) there is a positive significant relationship between responsiveness and customers' overall satisfaction. One unit increased in responsive leads to 0.763 unit increases in the overall satisfaction of the customer; and 3) ease of use is the most important dimensions of service quality of E-retailing of Islamic banks. One unit increases in Security/ Privacy leads to 0.473 unit increases in overall satisfaction. There is a positive impact of good E-service on customers' satisfaction, but it does not override unsatisfactory performance in other areas.

Satisfaction and Continuous Use Intention of Internet-only Banks (케이뱅크와 카카오뱅크 이용자들의 만족도와 지속 사용 의도의 결정 요인)

  • Kim, Hyo Jung;Lee, Seung Sin
    • Human Ecology Research
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    • v.57 no.1
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    • pp.1-13
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    • 2019
  • Internet-based financial services are being increasingly integrated into consumers' daily lives. Internet-only banks have emerged as a powerful tool accelerating financial inclusion. This study investigates the satisfaction and continuous use intention predictors for Internet-only banks. We employed an extended post-acceptance model and used six antecedent factors that included perceived usefulness, perceived ease of use, privacy risk, functional risk, subjective norms, and network externality. All 351 participants used Internet-only banks and were 20-40 years of age. A self-administration online survey was conducted. SPSS 23.0 analyzed the frequency, description, and multiple regression analysis. The results of current study are as follows. The education, perceived usefulness, perceived ease of use, and network externality positively influenced the satisfaction of Internet-only banks. Privacy risk negatively influenced satisfaction with Internet-only banks. Perceived ease of use, subjective norm, network externality, and satisfaction positively influenced the continuous use intention of Internet-only banks. The results of our study provide a better explanation of important factors that could enhance the understanding of satisfaction and continuous use intention for Internet-only banks. Furthermore, this study extends the antecedent variables to the knowledge of financial services and enlarges the understanding of users' post-adoption behaviors.

Research on the Development of SLA Indicators for Personal Information Protection of Public IT Maintenance Business (공공정보화분야 유지관리사업의 개인정보보호를 위한 SLA 지표 개발에 대한 연구)

  • Lee, Kyung-Hwan;Ryu, Gab-Sang
    • Journal of the Korea Convergence Society
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    • v.11 no.6
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    • pp.37-42
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    • 2020
  • In the field of public informatization maintenance business, the attacks of external illegal users such as unauthorized leakage, destruction, and alteration due to intentional or inadequate management of personal information are increasing. In order to prevent such security incidents in advance, it is necessary to develop and quantitatively manage SLA indicators. This study presents the privacy SLA indicators and suggests specific methods such as information collection method and timing of the privacy SLA indicators. In order to confirm the validity and reliability of the proposed SLA indicators, an online survey was conducted with a group of experts. As a result, it was evaluated that compliance rate of personal information destruction and compliance rate of personal information protection system would be effective when applied to new and revised SLA indicators in terms of importance and validity. In the future, using SLA indicators for personal information protection as a standard for public information maintenance will contribute to improving SW quality and securing safety.

Explicating Factors explaining Self-Disclosure in the Usage of Micro-blog (마이크로 블로그 사용자의 자기노출에 영향을 미치는 요인에 관한 연구)

  • Lee, Sung-Joon;Kim, Yong-Won;Lee, Bong Gyou
    • Journal of Internet Computing and Services
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    • v.12 no.5
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    • pp.127-136
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    • 2011
  • The current study aims to examine what determinants have influences on voluntary self-disclosure in the usage of micro-blogging. Even though the usages of micro-blogging have increased at an exponential rate in South Korea, it has been not well understood the process in which people voluntarily disclose their self-information. In this regard, we tried to examine self-disclosure process on micro-blogging based on Theory of Planned Behavior (TPB). For this purpose, attitudes towards self-disclosure, subjective norm, and perceived behavioral control were set as the antecedents to self-disclosure behavior. The influences of factors including privacy concern, playfulness, informational motivation for social participation, and relational motivation on the attitude were also investigated. The results of an online survey revealed that attitude toward self-disclosure, subjective norm, and perceived behavioral control anticipated the self-disclosure behavior at a statistically significant level. The attitude was not influenced by privacy concern, informational and relational motivation, but by playfulness. The implications of these results are also discussed.