• Title/Summary/Keyword: one-stop

Search Result 746, Processing Time 0.03 seconds

Comparison of Customer Satisfaction Before and After One-stop Service (당일 검사에 대한 원스톱 서비스 전과 후의 고객만족도 비교)

  • Kang, Kun-Woo;Lee, Eui-Jeong;Lee, Hyun-Kyung;Lee, Eun-Son;Lim, Yang-Hee;Han, Hyung-Tae
    • Quality Improvement in Health Care
    • /
    • v.26 no.2
    • /
    • pp.66-76
    • /
    • 2020
  • Purpose:Hospitals provide top medical service using exceptional manpower, medical technology, and state-of-the-art equipment, thus raising the standard of customer satisfaction. In addition, their medical service is becoming higher than before. One-stop service is a good way to improve the quality of customer-centered service as a qualitative marketing strategy. This study thus aims to facilitate subsequent research and compare customer satisfaction before and after one-stop service. Methods: The study included 72 patients who received the reserved examination and one-stop service for 20 days from April 23 to May 12, 2014. The surveyed questionnaire data were analyzed using SPSS 18.00. Results: The comparison results of customer satisfaction showed that the satisfaction score was generally high in the areas of kindness of examination staff, the speedy/accuracy of work processing of examination staff, and the kindness of reservation staff. The group before one-stop service showed their dissatisfaction with repeated visits and difficulty of booking a desired day. The group after one-stop service showed dissatisfaction with the long waiting time for examination or same-day treatment. Conclusion: The one-stop service showed good results, but new uncomfortable issues for the customer were revealed as well, which may result in more work of employees. Considering the characteristics of various clinical departments, the author hopes to find an efficient operation plan through the development and improvement of an appropriate one-stop service method.

KAPE의 발견 - ① 충북지원 특화사업 "ONE-STOP 한우 아카데미" 교육

  • 축산물품질평가원
    • KAPE Magazine
    • /
    • s.252
    • /
    • pp.7-9
    • /
    • 2017
  • 축산물품질평가원은 세종시에 위치한 본원과 전국 10개 권역에 위치한 지원으로 구성되어 있다. 10개의 각 지원에서는 그 지역만의 특화사업을 추진 중에 있다. 지원 특화사업 중 충북지원 특화사업인 "ONE-STOP 한우 아카데미"를 첫 번째로 소개하고자 한다. "ONE-STOP 한우 아카데미"는 축평원 충북지원 주관으로 충북농업기술원 및 농협 음성축산물공판장 3개 기관이 업무협익멸 통해 전국의 한우 생산자, 소비자단체 및 대학생을 대상으로 각 기관 전문분야를 하루에 걸쳐 ONE-STOP으로 실시하는 한우 고급육 종합교육과정으로써 올 한해 4월부터 10월까지 총 22회에 걸쳐 실시하는 교육 홍보 프로그램이다.

  • PDF

Reinterpretation of the Perception of Place Cues in the Reduced Closure Duration of Stop Consonant Clusters (폐쇄자음군의 폐쇄구간 축소에 따른 위치성 지각에 대한 재해석)

  • 이석재
    • MALSORI
    • /
    • no.45
    • /
    • pp.1-14
    • /
    • 2003
  • This paper criticizes S. Kim (1992), claiming that the perception of place cues in the reduced stop consonant clusters ('reducing' means 'cutting off' the acoustic silence in stop clusters) largely depends on the acoustic characteristics such as formant transition and noise frequency distribution of stop burst, rather than the closure duration time as advocated by S. Kim (1992). The claim is based on the perception test conducted upon 111 stimuli over 10 subjects. The finding is that, when the closure duration is cut off up to the point where only one stop is perceived, place of the second stop, not the first one, in the cluster is in most cases perceived regardless of the places of the first and second stops. It is likely that the place cues of the stop in the prevocalic position mask those in the postvocalic position.

  • PDF

An Analysis of Economic Benefits derived from the Construction of One-Stop Seafood Export Complex - with reference to the case of GamCheon Port - (One-Stop 수산물 수출단지의 조성에 따른 경제적 편익분석 - 부산 감천항의 사례를 중심으로 -)

  • Pak, Myong-Sop;Lee, Kwang-Nam
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
    • /
    • v.20
    • /
    • pp.181-212
    • /
    • 2003
  • Many seafood processing and export companies are scattered in Pusan area. Most of them has experienced hardships, because of physical distribution and sanitary costs, rent costs and Non-tariff barriers. GamCheon One-Stop Seafood Export Complex (GOSEC) is considered as the project which is necessary to establish GamCheon port as the seafood trade hub of Northeast Asia. GOSEC is to build the processing and export complex for seafood export. It applies to small and medium seafood export company. This paper aims to examine the economic benefit which could be derived from the construction of GOSEC. It reviews the quantifiable benefits of companies which wants to move into GOSEC. It also shows the results of questionnaire carried out to find the characteristics of potential GOSEC tenants.

  • PDF

Stop-Line and Crosswalk Detection Based on Blob-Coloring (블럽칼라링 기반의 횡단보도와 정지선 검출)

  • Lee, Joon-Woong
    • Journal of Institute of Control, Robotics and Systems
    • /
    • v.17 no.8
    • /
    • pp.799-806
    • /
    • 2011
  • This paper proposes an algorithm to detect the stop line and crosswalk on the road surface using edge information and blob coloring. The detection has been considered as an important area of autonomous vehicle technologies. The proposed algorithm is composed of three phases: 1) hypothesis generation of stop lines, 2) hypothesis generation of crosswalks, and 3) hypothesis verification of stop lines. The last two phases are not performed if the first phase does not provide a hypothesis of a stop line. The last one is carried out by the combination of both hypotheses of stop lines and crosswalks, and determines the stop lines among stop line hypotheses. The proposed algorithm is proven to be effective through experiments with various images captured on the roads.

A Study on the Proposal of Direction of Data Linkage for Building a One-Stop Portal Service for Humanities Assets (인문자산 원스톱포털서비스 구축을 위한 데이터연계 방향성 제안 연구)

  • Noh, Younghee;Oh, Euikyung;Jeong, Dae-Keun
    • Journal of the Korean Society for information Management
    • /
    • v.35 no.2
    • /
    • pp.7-36
    • /
    • 2018
  • The purpose of this study is to propose an effective direction of data linkage for building the humanities assets one-stop portal service. For this purpose, We collected and analyzed the actual status of the domestic institution with humanities assets, and presented the linkage direction through analysis of the data held by the target organization. The results of this study are as follows: First, we proposed a classification system of humanities assets based on the reviewing the existing classification system on the subject of humanities assets. Second, we set up the categories of potential data that can be incorporated into humanities assets through a detailed analysis of the subject and type of data held by the subject institutions. Third, we analyzed the platforms of similar case organizations providing one-stop portal services for humanities assets and proposed the applicable meta fields when constructing one-stop system based on similarity.

The Study of Microwave Band-Stop Filters with Narrow Stop-Band (마이크로파 광대역저지여파기에 로파기에 대한 연구)

  • Gang, Hyeong-Mok;Park, Han-Gyu;Jin, Cheol-Jae
    • Journal of the Korean Institute of Telematics and Electronics
    • /
    • v.7 no.1
    • /
    • pp.1-8
    • /
    • 1970
  • The band-stop filters which resonate at intervals of one-quarters, and three-quarters guide-wave length are designed and its frequency characteristics are measured. 2K25 klystrons (at 8000MC) were used as microwaves source. This bandstop filters were designed from low pass prototype and the Impedance of Impedance of these filters was made to be equal to one of the low pass prototype. It is demonstrated that the filters considered here, have narrow stop bandwidths and sharp characteristics in the stop band.

  • PDF

A Study on Determining the Optimal Stop Time of HVAC System (공조설비 최적 정지시각 결정에 관한 연구)

  • 양인호
    • Korean Journal of Air-Conditioning and Refrigeration Engineering
    • /
    • v.13 no.1
    • /
    • pp.30-37
    • /
    • 2001
  • The purpose of this study is to present the method to determine the optimal stop time of HVAC using Artificial Neural Network model, one of the learning methods. For this, the performance of determining the stop time of HVAC for unexperienced learning data was evaluated, and time interval for measurement of input data and permissible error needed for practical application of ANN model were presented using the results of daily simulation.

  • PDF

A Study on Determining the Optimal Stop Time of a Heating System

  • Yang, In-Ho
    • International Journal of Air-Conditioning and Refrigeration
    • /
    • v.13 no.1
    • /
    • pp.22-30
    • /
    • 2005
  • The purpose of this study is to present a method to determine the optimal stop time of HVAC using the Artificial Neural Network model, which is one of the learning methods. For this, the performance of determining the stop time of HVAC for unexperienced learning data was evaluated, and time interval for measurement of input data and permissible error needed for practical application of ANN model were presented using the results from daily simulation.

A Study on Securing of Air Cargo Supply Chain by Adapting One-Stop Security - Focusing on ICAO SARPs and EU Case - (원스톱 보안(One-Stop Security) 도입을 통한 항공화물 공급망 보안체계 강화 연구 - ICAO 국제기준 및 EU 사례를 중심으로 -)

  • Park, Man-Hui;Lee, Seung-Yeol;Heo, Beak-Yong;Hwang, Ho-Won
    • Journal of the Korean Society for Aviation and Aeronautics
    • /
    • v.28 no.3
    • /
    • pp.18-26
    • /
    • 2020
  • Cost reduction and equality by exempting re-scanning of passengers, baggage and cargo secured from the first airport of departure, mainly in the European Union/European Economic Area(EU/EEA), Switzerland, etc. One-Stop Security(OSS) is being promoted to maintain the level of security while increasing speed and convenience, and movement is expected to expand worldwide. Therefore, this paper establishes the basic concept of OSS through a literature review of ICAO Standards and Recommended Practices(SARPs), and analyzes the actual conditions of OSS implementation in major countries such as the United States and the EU. It is intended to present the political, economic benefits for Korea and highlight the urgency of implementing the OSS system in the aviation industry including the cargo sector. Therefore, the practical implications of strengthening international cooperation through the expansion of government and airport operators OSS implementation to overcome the resource shortage problem of the existing national air cargo security system and to strengthen the status as a global aviation powerhouse were drawn up. There is academic significance that it raised the need for effective implementation of OSS, which was not previously covered.