• Title/Summary/Keyword: on-site quality management

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A Case Study on the Quality Management of Construction Site through PDCA Cycle (PDCA Cycle적용을 통한 건설현장 품질관리에 관한 사례연구)

  • Baik, In-Whee
    • Journal of the Korea Institute of Building Construction
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    • v.8 no.1
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    • pp.49-56
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    • 2008
  • According to the recent trends which are the diversity of customer requests and the multi-function of buildings, A construction company's business has converted from the producer-oriented approach to the consumer-oriented approach. Therefore, each construction company is continuously trying to improve the quality level as a way of corresponding to customer needs in these changing situations. The quality is one of the main management targets which judge the success of a project along with the schedule, the cost and the safety. As construction companies execute the quality management which they aimed at, it should be completed within the optimum schedule and the limit of the budget. Accordingly, the importance of the construction site management to complete a project is continuously increasing. The construction site management is the systematic method to perform the project goals such as the quality improvement, the cost saving and the safety management, which organically operate one another, by procuring the manpower, the material and the machine in the right time. Specially, as the construction industry has based on the construction site, the establish of systematic construction site management, which can effectively correspond sudden changes of the construction business environment, is essential to maximize the construction productivity. On top of that, the necessity of the quality management method is increasing to accommodate customer needs more spontaneously in the construction site. These endeavors could guarantee their competitive power.

A Study on the Application of Quality Management to Fire Door Construction (방화문 시공시 현장품질관리지침 적용에 관한 연구)

  • Choi, Dong-ho
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2019.11a
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    • pp.90-91
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    • 2019
  • When the fire door is recently installed in the field, there are frequent cases where the fire door is manufactured with fire door having low quality or different structure compared to the performance that the fire door producer has confirmed in the performance test or the construction specification. Accordingly, on-site quality management and maintenance guideline for fire doors were presented. In this paper, we tried to explain the requirements for the construction of fire doors during the on-site quality management and maintenance guideline for fire doors presented in the study.

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Relationships between Online Web Service Quality and Knowledge Transfer (Online 의료웹서비스 품질과 지식제공성과의 관계 연구)

  • Kim, Sang-Man;Um, Ki-Hyun;Oh, Jae-Young
    • Knowledge Management Research
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    • v.11 no.1
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    • pp.1-17
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    • 2010
  • As information technology had shown tremendous development in late 20th century, various service opportunities appeared in many industries. Also, new types of service are becoming available such as, reservation, teleconsultation, telemedicine. In health care industry, in which, many hospitals are faced operational difficulties and competing impetuously, a web site has become a effective tool to attract patients and transfer tremendous health information to the patients. This study is based on many previous researches on online service quality, try to figure out e-service quality factors of health information sites, and the factors' effect on users' satisfaction on the web site via providing knowledge and trust on the web site. As a result, usability, site aesthetic, responsiveness and security are the 4 factors to measure e-service quality of health information web site. All factors except site aesthetic have significant effects on providing knowledge, security only effects on trust on the web site.

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A Study on Productivity Analysis of Quality Management System in Construction Site (건설현장 품질관리 자동화 시스템의 생산성 분석에 관한 연구)

  • Choi, Yeongjun;Oh, Hyunchul;Baek, Kihyun;Kim, Seok
    • Korean Journal of Construction Engineering and Management
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    • v.25 no.3
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    • pp.17-26
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    • 2024
  • Quality management work at construction sites demands substantial time and effort, involving the preparation of documents in Excel, approval processes, and the execution of quality tests. These Excel-based tasks include printing quality test reports, performing quality tests, generating and approving test reports, and preparing management ledgers. This division of processes extends the duration of work and diminishes efficiency. Accordingly, a cloud-based construction site quality management system was developed to enhance the productivity of quality management work. The purpose of this study is to analyze the productivity of the construction site quality management system, which is in the early stages of implementation at construction sites. This study implemented the construction site quality management system at a road construction site and scrutinized subsequent alterations in the quality management workflow before and after the implementation. Additionally, a survey was conducted among quality control engineers to collect data on work time both before and after the introduction of the construction site quality management system. Based on the collected data, the Monte-Carlo simulation method was applied to analyze the productivity improvement effect of the construction site quality management system, and the results were presented. The results of this study can serve as foundational data for future research endeavors focused on the automation of quality management works.

The Effects of Service Quality on Customer Satisfaction and e-Loyalty in e-learning Site

  • Han, Dae-Mun;Kim, Yeong-Real;Kim, Jong-Woo;Lee, Jung-Ho
    • Proceedings of the Korea Society for Industrial Systems Conference
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    • 2007.02a
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    • pp.110-113
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    • 2007
  • The purpose of this study was to investigate the nature of relationships among service quality, customer satisfaction and e-loyalty in e-learning site. In order to achieve the study purpose, survey method was applied As a result. it was revealed that service quality had significant effects on customer satisfaction in e-learning site. The influential factors of service quality on customer satisfaction included convenience of use, personalization, tangibles, responsiveness, and reliability in learning site. In addition, service quality had significant effects on e-loyalty as well.

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A Study on Web Service Quality and Role of Relationship Quality of Job Information Sites (취업정보사이트의 웹서비스품질과 관계품질 역할 연구)

  • Cho, Chul-Ho
    • Journal of Korean Society for Quality Management
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    • v.40 no.2
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    • pp.219-230
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    • 2012
  • These days, getting a gob is emerging as a hot social issue, and specialized sites offering job information are rapidly increasing. On the contrary of quantitative increase, job information sites have lots of problems with respect to satisfying customer's needs. This study is designed to explore web-site service quality factors in job information site, and relationship among characteristic web service quality, customer satisfaction, relationship quality and reuse intention. In this study we found that customer satisfaction is prior to relationship quality, which decide long-term customer relationship. And also, Trust which is one of the relationship quality and customer satisfaction affect customers reuse intent respectively. This study also found that characteristic service quality in related to job information site can be composed of four factors such as delivery of information, customization, web design and interaction. Delivery of information, web design and interaction affect trust, and web design and interaction affect customer satisfaction. And also relationship quality is prior to reuse intention.

Site Quality Evaluation Prototype for Building Deck-plate Construction

  • Shim, Young-Bo;Cho, Dong-Hyun;Koo, Kyo-Jin
    • Journal of the Korea Institute of Building Construction
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    • v.13 no.1
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    • pp.90-100
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    • 2013
  • Deck-plates are widely used on construction sites, and have the advantage of enabling contractors to achieve a relatively uniform quality. But nevertheless, quality deviation in deck-plate construction can occur as the result of differences in site conditions and the experience of crew workers. In this study, the authors present a site quality evaluation prototype for building deck-plate construction. Through analyses of case studies and interviews with experts, standard quality check sheets and a quality management index were developed by estimating the importance of quality check items based on a Failure Mode and Effects Analysis (FMEA) method. The applicability and effectiveness of the prototype was evaluated through a case study and interviews with case participants. It was found that the prototype promoted an active quality management as a way of continuously improving quality management in deck-plate construction instead of passive quality inspection practice.

Analysis on Quality Defect Status in the Construction Site of Domestic Educational Facilities (국내교육시설건설공사 현장에서의 품질하자 현황분석)

  • Ryoo, Chong-Hyuck;Park, Young-Ki
    • Journal of the Korean Institute of Educational Facilities
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    • v.15 no.1
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    • pp.44-52
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    • 2008
  • Amid the rapidly changing constructional business conditions, the volume of BTL business sectors has expanded largely during two or three years. Especially, construction works fur educational facilities of elementary, middle and high schools has been performed by the mid-sized construction companies who are not capable of doing effective and systematic quality management while the requirements of the customers are getting higher and higher. In order to have a flexible deal with the rapidly changing business conditions and also to enhance the quality level, it is the high time to reorganize the effective quality management systeme by doing the overall analysis about the quality defects in construction site. Accordingly through the investigation about the quality defects in the construction sites of domestic educational facilities, this study will focus on what kind of quality defects show. It is aimed at providing the preliminary data for the establishment of quality management fur the construction site of the domestic educational facilities by analysing the investigation results.

Influence of Forest Practices on Soil Physical Properties and Facility of Purifying Water Quality in Pinus rigida Stands (리기다소나무 임분에서 산림관리작업이 토양의 물리성 및 산림의 수질정화기능에 미치는 영향)

  • Park, Jae-Hyeon
    • Journal of the Korean Society of Environmental Restoration Technology
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    • v.10 no.2
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    • pp.61-70
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    • 2007
  • This study aims to clarify the effect of forest management practices(thinning and pruning) on soil physical properties and water quality to get the fundamental information on the facility of purifying water quality after forestry practices. Rainfall, throughfall, stemflow, soil and stream water were sampled at the study site which consists of Pinus rigida in Jinju National University Experimental Forest for 4 years from Mar. 1, 2002 to Nov. 30, 2006. Averaged tree height of the management site increased by 1.6m, compared to the value of the non-management site in Pinus rigida. Increment of averaged D. B. H. at the management site showed 4.2cm more in Pinus rigida compared with that at non-management sites. Mesopore ratios (pF2.7) and total porosities of A layer soil at the management site increased more than those at the non-management sites in both stands. Otherwise, soil bulk density resulted in being reversely. Water qualities of throughfall, stemflow and buffered soil water were influenced more positively by the management practice. The average electrical conductivity of stream water was $32.9{\mu}S/cm$ within the range of non-polluted stream water.

A Study on Concrete Material Quality Management Based on Various Test of Construction Condition under Hot Weather Circumstance (서중(暑中) 환경에서 현장 콘크리트 시험을 통한 재료 품질관리 방안)

  • Park, Shin
    • Journal of the Korea Institute of Building Construction
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    • v.5 no.3 s.17
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    • pp.91-99
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    • 2005
  • It is required to study systematical on the concrete quality management to extend structure life because rebuilding effect is reducing under present condition of large sized and high stories structure. Concrete, which shows its intensity by hydrating action and a big change in quality according to hot weather and temperature, produces a lot of qualify problem under hot and cold weather Because of each specification and construction plan which does not have basic standard on site, concrete's quality is irregular and makes some defect. As a result, Daegu is turned out to be the longest area after investigating application period and days focused on 8 cities weather information about relationship between hot weather circumstance and construction environment. Therefore, we first surveyed the concrete material in the region and found out the problem of quality nanagement. Then figure out the way of solution. Moreover, we integrated concrete material quality management, which is applied differently to each site, to have equal quality and to reduce defect from construction site. And then, based on various test of construction condition and analysis of quality management item, we suggest effective concrete quality management to make concrete material construction standard guide and plan under hot weather.