• Journal of Institute of Control, Robotics and Systems
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• v.18 no.11
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• pp.1027-1033
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• 2012

Semantic-based information retrieval techniques understand the meanings of the concepts that users specify in their queries, but the traditional semantic matching methods based on the ontology tree have three weaknesses which may lead to many false matches, causing the falling precision. In order to improve the matching precision and the recall of the information retrieval, this paper proposes a multi-agent improved semantic similarity matching algorithm based on the ontology tree, which can avoid the considerable computation redundancies and mismatching during the entire matching process. The results of the experiments performed on our algorithm show improvements in precision and recall compared with the information retrieval techniques based on the traditional semantic similarity matching methods.

• Proceedings of the Korea Inteligent Information System Society Conference
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• 2001.01a
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• pp.145-150
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• 2001

A Controlled Ecological Life Support System(CELSS) is essential for man to live a long time in a closed space such as a lunar base or a mars base. Such a system may be an extremely complex system that has a lot of facilities and circulates multiple substances,. Therefore, it is very difficult task to control the whole CELSS. Thus by regarding facilities constituting the CELSS as agents and regarding the status and action as information, the whole CELSS can be treated as multi-agent system(MAS). If a CELSS can be regarded as MAS the CELSS can have three advantages with the MAS. First the MAS need not have a central computer. Second the expendability of the CELSS increases. Third, its fault tolerance rises. However it is difficult to describe the cooperation protocol among agents for MAS. Therefore in this study we propose to apply reinforcement learning (RL), because RL enables and agent to acquire a control rule automatically. To prove that MAS and RL are effective methods. we have created the system in Java, which easily gives a distributed environment that is the characteristics feature of an agent. In this paper, we report the simulation results for material circulation control of the CELSS by the MAS and RL.

• Journal of Information Technology Services
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• v.18 no.3
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• pp.17-35
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• 2019

Call centers do not simply play a role of responding to customers' calls, but they have developed into a core unit for maintaining competitiveness through services, marketing, or sales. Since the service quality of call centers heavily affects customer satisfaction, organizations have focused on enhancing it by reducing waiting time and increasing service level. One of the techniques, which improve the service quality of call centers, is to employ multi-skilled agents that can handle more than one type of calls. This study deals with three issues relevant to multi-skilled agents. First, we analyze how the way of allocating a specific group of agents to a set of skills affects the performance of call centers. Secondly, we investigate the relationship between the number of multi-skilled agents and the performance of call centers. Finally, we examine the impact of agent selection rules on the performance of call centers. Two selection rules are compared : the first rule is to assign a call to any available agent at random while the other rule is to assign a call preferably to single-skilled agents over multi-skilled agents when applicable. Based on simulation experiments, we suggest three implications. First, as the length of cycles in the agent-skill configuration network becomes longer, call centers achieve higher service level and shorter waiting time. Secondly, simulation results show that as the portion of multi-skilled agents increases, the performance of call centers improves. However, most of the improvement is attained when the portion of multi-skilled agents is relatively low. Finally, the agent selection rules do not significantly affect the call centers' performance, but the rule of preferring single-skilled agents tends to distribute the workload among agents more equally.

• The KIPS Transactions:PartD
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• v.11D no.1
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• pp.241-246
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• 2004

The importance of electronic commerce system has been growing rapidly due to development of information technology and acceleration of enterprise e-business. Electronic commerce system must provide convenient interface, easy and fast searching function, and product information satisfied customer's. A study about the system that used a reasoning technique and an Agent technology for this is required. In this paper, we designs electronic commerce system with customer preference and sales agent which is composed of case-based reasoning and rule-based reasoning for high customer satisfaction. Also, we were shown on an appropriateness of a proposal system by an experiment.

• International Journal of Fuzzy Logic and Intelligent Systems
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• v.15 no.1
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• pp.1-11
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• 2015

A concept of Deep Level Situation Understanding is proposed to realize human-like natural communication (called casual communication) among multi-agent (e.g., humans and robots/machines), where the deep level situation understanding consists of surface level understanding (such as gesture/posture understanding, facial expression understanding, speech/voice understanding), emotion understanding, intention understanding, and atmosphere understanding by applying customized knowledge of each agent and by taking considerations of thoughtfulness. The proposal aims to reduce burden of humans in humans-robots interaction, so as to realize harmonious communication by excluding unnecessary troubles or misunderstandings among agents, and finally helps to create a peaceful, happy, and prosperous humans-robots society. A simulated experiment is carried out to validate the deep level situation understanding system on a scenario where meeting-room reservation is done between a human employee and a secretary-robot. The proposed deep level situation understanding system aims to be applied in service robot systems for smoothing the communication and avoiding misunderstanding among agents.

• Industrial Engineering and Management Systems
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• v.8 no.3
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• pp.181-193
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• 2009

This paper presents a framework for controlling mobile multiple robots connected by communication networks. This framework provides novel methods to control coordinated systems using mobile agents. The combination of the mobile agent and mobile multiple robots opens a new horizon of efficient use of mobile robot resources. Instead of physical movement of multiple robots, mobile software agents can migrate from one robot to another so that they can minimize energy consumption in aggregation. The imaginary application is making "carts," such as found in large airports, intelligent. Travelers pick up carts at designated points but leave them arbitrary places. It is a considerable task to re-collect them. It is, therefore, desirable that intelligent carts (intelligent robots) draw themselves together automatically. Simple implementation may be making each cart has a designated assembly point, and when they are free, automatically return to those points. It is easy to implement, but some carts have to travel very long way back to their own assembly point, even though it is located close to some other assembly points. It consumes too much unnecessary energy so that the carts have to have expensive batteries. In order to ameliorate the situation, we employ mobile software agents to locate robots scattered in a field, e.g. an airport, and make them autonomously determine their moving behaviors by using a clustering algorithm based on the Ant Colony Optimization (ACO). ACO is the swarm intelligence-based methods, and a multi-agent system that exploit artificial stigmergy for the solution of combinatorial optimization problems. Preliminary experiments have provided a favorable result. In this paper, we focus on the implementation of the controlling mechanism of the multi-robots using the mobile agents.

• Journal of Information Technology Applications and Management
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• v.17 no.1
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• pp.141-155
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• 2010

We develop an intelligent information system in a multilayer electronic supply chain network. Using the internet for supply chain management (SCM) is a key interest for contemporary managers and researchers. It has been realized that the internet can facilitate SCM by making real time information available and enabling collaboration between trading partners. Here, we propose a multi-agent system to analyze the performance of the elements of a supply network based on the attributes of the information flow. Each layer consists of elements which are differentiated by their performance throughout the supply network. The proposed agents measure and record the performance flow of elements considering their web interactions for a dynamic route selection. A dynamic programming approach is applied to determine the optimal route for a customer in the end-user layer.

• Journal of Korean Society of Transportation
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• v.36 no.1
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• pp.51-65
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• 2018

Intentional aggressive driving (IAD) is defined as a hazardous driving event that the aggressive driver intentionally threatens neighbor drivers with abrupt longitudinal and lateral maneuvering. This study developed a methodology for detecting IAD events based on the analysis of interactions between aggressive driver and normal driver. Three major aggressive events including rear-close following, side-close driving, and sudden deceleration were analyzed to develop the algorithm. Then, driving simulation experiments were conducted using a multi-agent driving simulator to obtain data to be used for the development of the detection algorithm. In order to detect the driver's intention to attack, a relative evaluation index (Erratic Driving Index, EDI) reflecting the driving pattern was derived. The derived IAD event detection algorithm utilizes both the existing absolute detection method and the relative detection method. It is expected that the proposed methodology can be effectively used for detecting IAD events in support of in-vehicle data recorder technology in practice.

• 제어로봇시스템학회:학술대회논문집
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• 2005.06a
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• pp.2036-2041
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• 2005

The underwater multi-agent technology has many potential for the various activities related to ocean development/conservation in the near future. For example, in such fields as water pollution investigation, aquaculture control, or coral reef research, we feel a growing need for a system that realizes underwater continuous monitoring in the wide rang e. In this case, the target monitoring area will be sliced planar hierarchically toward the depth as monitoring layers, and many AUVs arranged on each layer track the given trajectory and gather various environmental information continuously, with communicating each other in the layer or with other layers. To realize those systems we need to develop AUV multi-agent technologies. So we are now building basic systems for basin experiment for the development of AUV multi-agent behavior. We must experience many situations and problems to be solved for the development of its elemental technologies by using real systems as well as our computer simulations. In this paper we introduce our concept of the experiment in the near future and the hardware/software design of our two types of handy AUVs and ultrasound ranging/communication system for that experiment. One AUV is designed using a 17inches-diameter glass sphere with DOS/V and RT-Linux based subsystems, which is intended to use not only in the basin but also in the calm real sea. The other AUV is designed for the basin experiment using a 7inches-diameter acrylic sphere with low-cost embedded system with SH-2 based subsystems. The basin experiment to verify the basic AUV facilities and ultrasound ranging for position detection was carried out.

• Journal of the Korea Society of Computer and Information
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• v.29 no.1
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• pp.11-19
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• 2024

Multi-agent systems can be utilized in various real-world cooperative environments such as battlefield engagements and unmanned transport vehicles. In the context of battlefield engagements, where dense reward design faces challenges due to limited domain knowledge, it is crucial to consider situations that are learned through explicit sparse rewards. This paper explores the collaborative potential among allied agents in a battlefield scenario. Utilizing the Multi-Robot Warehouse Environment(RWARE) as a sparse reward environment, we define analogous problems and establish evaluation criteria. Constructing a learning environment with the QMIX algorithm from the reinforcement learning library Ray RLlib, we enhance the Agent Network of QMIX and integrate Random Network Distillation(RND). This enables the extraction of patterns and temporal features from partial observations of agents, confirming the potential for improving the acquisition of sparse reward experiences through intrinsic rewards.