• Title/Summary/Keyword: military service satisfaction

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A Study on Service Quality Factors of Logistic Catalog Management System Affecting the Service Trust (군수목록관리시스템의 서비스 품질 요인이 서비스 신뢰에 미치는 영향에 관한 연구)

  • Han, Jae-Jeong;Han, Kyeong-Seok
    • Journal of Digital Convergence
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    • v.11 no.11
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    • pp.257-263
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    • 2013
  • This study focused on service quality, service value, service satisfaction and service trust of system being used in DAPA(Defence Aquisition Program Adminstration) to manage logistic items. DAPA in operating a few systems to manage efficiently logistic items. This study focused on the catalog management system service quality. Because catalog management system has been the most requested service system of being used in DAPA by defense firms since DAPA was founded, it would be the most fitted system in this study. Through this study, we drew a direction in establishing service. This study also could be applied to business practice so defence industry firms would trust DAPA and DAPA could offer a better service quality. Quick and exact service offered by logistic catalog management system would lead delivery of military supplies and export. Consequently, the best quality service would contribute to profit increase for defence industry firms, independent defence and nation economy development.

Utilization of Work-Family Balance Support Policy and Factors Associated with Retention Intention among Married Female Officers with Preschool Children (미취학 자녀를 둔 기혼 여군 장교의 일·가정 양립 지원제도 활용 정도와 재직의도 영향요인)

  • Kwon, Jo Eun;Kim, Gwang Suk;Park, Jeongok;Kim, Sue
    • Women's Health Nursing
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    • v.25 no.3
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    • pp.329-344
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    • 2019
  • Purpose: This study aimed to identify utilization of the work-family support policy (WFSP) and factors affecting retention intention among Korean female military officers. Methods: This cross-sectional survey recruited 103 married female officers from the Korean Army, Navy, and Air force with preschool-aged children through convenience and snowball sampling. Via online surveys from June to November, 2018, the participants self-reported retention intention, work-family conflict, job satisfaction, and utilization of the WFSP. The data were analyzed using descriptive statistics, independent t-tests, one-way analysis of variance, Pearson's correlation coefficient, and multiple linear regression. Results: Retention intention ($22.29{\pm}5.98$) was reported at the mid-level, lower than scores reported in the literature for female workers. Work-family conflict ($32.51{\pm}5.29$) and job satisfaction ($63.10{\pm}7.45$) were above the midpoint levels. Use of maternity leave (100.0%) and parental leave (92.2%) was high, especially compared to the rates of child-care day off (20.4%) and parenting time (20.4%). 'Noticeable increases in childcare services within the army' (22.8%) was reported as the supportive measure needed the most by female military officers. Job satisfaction (${\beta}=.43$, $p{\leq}.001$), the use of parenting time (${\beta}=-0.29$, p=.002), living type (${\beta}=-.18$, p=.043), and service type (${\beta}=-.16$, p=.035) significantly influenced retention intention. Conclusions: The findings highlight the priority areas of importance within the WFSP and suggest that a family-friendly culture can improve female officers' retention intention. Accordingly, policy changes at the Ministry of National Defense improving the system to enhance a family-friendly culture in the military is expected to strengthen the retention intention of female officers and contribute to excellence in the military workforce.

A Study on the Impact Factors of Academic Achievement of University Students

  • Jin-Uk kim;Jin Kyu Kwak;Heung Sun Eu;Hee Jeong Kim;Seong Jae Lee
    • International Journal of Advanced Culture Technology
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    • v.11 no.2
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    • pp.73-81
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    • 2023
  • We conducted a survey related to study methods to identify the factors that have an influence on the academic achievement of university students and analyzed the results of this survey for correlation with students' GPA, which represents academic achievement. Test preparation and effective study habits were found to be the most important factors in overall student achievement. However, when divided by grade, maintaining health and satisfaction with school life are the most important factors for sophomores. Rather, in grades 3 and 4, time spent maintaining health is negatively reflected in improving academic achievement. Divided into gender, male students review or daily academic effort is an important factor in academic achievement, but in the case of female students, there is no difference in relative academic achievement because the amount of review and academic effort are small. For students who have experienced military service, review and test preparation are important to academic achievement, but for students who have not experienced military service, review has no effect on relative academic achievement.

Measuring Attitudes and Satisfaction Level towards Military Foodservices (군 급식소의 이용실태 및 만족도 조사)

  • Kang, Bo-Kyoung;Lee, Young-Eun
    • Journal of the Korean Society of Food Science and Nutrition
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    • v.40 no.7
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    • pp.1032-1042
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    • 2011
  • The purpose of this study was to examine the attitudes and satisfaction level towards military foodservices as well as suggest effective ways to increase foodservice quality. A questionnaire survey was administered to 413 subjects, which included 400 soldiers and 13 foodservice managers. The survey period was from August 6 to August 25, 2008. The collected data were statistically treated using SPSS V12.0. Most of the investigated soldiers were 20~25 years old. The foodservice managers were male general officials and the majority of them had no prior food service training. None of the foodservice managers had a dietician certificate. Menu was planned through a local foodservice conference, and most food materials were delivered in the form of center-type and military unit-type. Deficiency and deterioration of food service facilities (28.6%) as well as deficiency in the number of cooking personnel (14.3%) increased the difficulty of operational management. Soldiers expressed a desire for increases in Western (25.7%) and Korean traditional foods (21.5%), which meant menu diversity. To increase the quality of military foodservices, taste of food (40.6%), increased portion size (30.4%), and improvement in hygienic conditions (13.6%) were demanded by the soldiers. Food taste (30.8%), improvement in hygienic conditions (23.1%), and better job management were all demanded by the foodservice managers. After factor analysis, quality attributes were rearranged into five dimensions, including facilities, food, menu, service, and sanitation most attributes were over 4 points out of 5 total in importance, but only 3 points in performance. The importance score was higher than the performance score. Soldiers' overall satisfaction level was on average 3.43 points out of 5 points.

Network Simulation and Design Guideline for VoIPv6 Network of U-Army (U-Army의 VoIPv6 망 성능 시뮬레이션을 이용한 망 설계 방안)

  • Lee, Hyun-Duck;Min, Sang-Won
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.33 no.10B
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    • pp.904-910
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    • 2008
  • In this paper, we consider the military requirement, study the military network services and their related traffic parameters, evaluate the performance the experimental army network and then suggest the design guideline of applying VoIP to the whole military. We evaluate the performance of the delay and loss in the viewpoint of packet and call levels for the several scenarios. First, the performances of separate network service were considered and the satisfaction of the requirement was obtained. Secondly, the delays and losses of the integrated network services were calculated as the amount of the background traffic increases. Finally, based on the simulation results, we presented the design guideline which classified network configurations for applying VoIP equipment and helped estimate the number of VoIP terminals in the existing link.

Objective Research about Effective Outplacement Education for Discharged Soldiers (제대군인의 효과적인 전직지원 교육을 위한 실증적 연구)

  • Koo, Young Hui;Lee, Young Uk
    • Convergence Security Journal
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    • v.14 no.6_1
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    • pp.65-73
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    • 2014
  • For many years, there have been many researches and guidelines to improve the employment rate of discharged soldiers. However, there have not been enough effective analysis conducted about the outplacement service and improvement guidelines. That is the reason why the satisfaction level of governmental supporting programs for the discharged soldiers stays at low level. Therefore, a methodical approach is needed for the discharged soldiers who have dedicated their services for many years for the sake of the country's security. For this reason, tools which can support build an effective outplacement service for the discharged soldiers are required. In this study, psychological, structural and environmental aspect of discharged soldiers were surveyed at the cognitive level based on the soldiers waiting for the discharge from military service. As a result, it became clear that psychological advice or support and job training for the discharged soldiers who executed long-term service are urgent. In addition, an efficient system can control and maintain the system mentioned above.

A study on career competency, task and job satisfaction of dental hygienists - Focusing on public officials, public institution workers, and researchers (치과위생사 취업 역량, 업무, 직무만족에 관한 연구 - 공무원·공기업 취업자·연구원 중심으로)

  • Jeong, So-Hyeon;Nam, Sang-Hee;Park, Ji-Hyeon;Shin, Eun-Ji;Oh, Na-Won;Yu, Ha-Rim;Kim, SeolHee
    • Journal of Korean society of Dental Hygiene
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    • v.18 no.4
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    • pp.477-488
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    • 2018
  • Objectives: The purpose of this study was to investigate career competency, tasks, and job satisfaction of public servants, public institutions, and researchers. Methods: The survey was conducted about career competency, job satisfaction, and satisfaction on work life. Next, they interviewed on the characteristics of each job by two or three dimensions. The following conclusions were obtained from July to August 2017. Results: Career competencies were GPA with 3.87, 818 points of TOEIC score, and ITQ certification. Public servants required the information on literacy skills for employment and job performance, while civil servants need more than one year of clinical experience in the dental hospital. The non-commissioned officer needed a written test and fitness training. The health insurance review and assessment center required more than one year of experience from general hospital or medical institutions. Researchers required a research career, language skill, and professors required research and teaching experiences with clinical experience more than three years. The main job tasks were as follows; for public servants, they were official document processing and community projects. For the civilian workers and military/noncommissioned officers, they were medical assistant and administrative works. The employees of the health insurance review and assessment service are examining the medical expenses and the medical examination, the researchers are experimenting, researching and writing articles, and the teaching staff are lecturing and conducting individual research. Conclusions: The results of job satisfaction survey showed that occupational satisfaction was the highest in civil servants, researchers, and teaching professions. Job security was the highest in health workers and health inspectors' evaluation centers, and time vacancy was the highest in civilian workers and military/noncommissioned officers. If you want to work in such an institution, you should prepare elements that match your basic literacy and job specific characteristics. And we should try to increase the satisfaction of work even after work.

Study of the Factors of a Submarine Crews' Turnover Intention Based on Kano Model and Suggestion of the Policy Measures (잠수함 승조원의 이직의도 요인 분석을 통한 정책방안제시- Kano모델을 이용하여 -)

  • Bae, Dae Suk;Chae, Myungsin
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.8
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    • pp.4950-4960
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    • 2014
  • This study examined the factors affecting submarine crews' turnover intention. This study reviewed previous research-related turnover in military organizations. The measurement was designed based on the Kano model, which was originally used to survey the customers' satisfaction with a service or a product. The authors conducted a questionnaire survey of 408 submarine crew, from 1, Nov to 30, Nov, 2013. The results showed that the factors that impact the submarine crews' turnover were the sense of insecurity due to the a poor working environment of the submarine, physical risks due to the water pressure, anxiety due to the closed space, and insecure rank-limited promotion system. The paper discusses the implications of the results from the perspective of military social welfare and provides recommendations for setting up the policy for submarine crews' welfare based on the study result.

A Study on the Variables Influencing Student Achievement in a Blended Learning of College English (대학 교양영어 블렌디드 학습에서 학업성취도에 영향을 끼치는 변인 연구)

  • Choi, Meeyang;Han, Tae In
    • Journal of Digital Convergence
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    • v.11 no.10
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    • pp.719-730
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    • 2013
  • The English Conversation class as a required course in S university is designed as blended learning to reinforce English education. To identify the influence of this blended learning on its students' achievement, the research about what variables are related with it was conducted. Data analysis indicates that gender, major, military service, overseas stay, face-to-face attendance, quiz, and online attendance have an effect on the student achievement. However, the students' style of online learning--study place, study time, and study frequency--doesn't have any relationship with their achievement. Their satisfaction with the online study was questioned in the three areas such as instructor, contents, and system, among which only the 'system' area has an influence on their achievement.

A study on the Effects of Perceived Military Medical Service Quality and Customer Satisfaction, Customer Loyalty (지각된 군 의료서비스 품질과 고객만족, 고객충성도에 미치는 영향에 관한 연구)

  • Lee, Kyung-Suk;Ree, Sang-Bok
    • Proceedings of the Korean Society for Quality Management Conference
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    • 2009.10a
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    • pp.324-333
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    • 2009
  • 오늘날의 병원들은 환자가 의료기관을 선택하는 구매자 시장으로 변하게 되었고, 군 병원도 2004년부터 현역병의 의료보험적용이 가능해지면서 민간병원처럼 선택 받아야 하는 위치에 놓이게 되었다. 그러므로 군병원도 민간병원의 흐름과 함께 병원 이용고객들이 인식하는 의료서비스 품질, 고객만족도 및 고개충성도에 대한 관심이 필요하다. 따라서 정과 중심의 SERVPERF모델을 이용하여 지각된 군 병원의료 서비스 품질과, 고객만족 및 충성도에 관한 연구로 빠르게 변하고 있는 의료서비스 환경에서의 국민으로부터 신뢰를 받으며 군 의료서비스품질의 발전 방안을 모색하기 위해 본 연구를 시도하였다.

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