• 제목/요약/키워드: measure of association

검색결과 3,686건 처리시간 0.034초

KS-SQI를 이용한 고객만족도와 기업재무성과간의 관계에 연구 (A Study on Relationship between Customer Satisfaction Measure and Financial Performance)

  • 송상민;조재립
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 2009년도 추계학술대회
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    • pp.109-114
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    • 2009
  • Recently, there has been growing interest in the financial and economic effectiveness of service quality and customer satisfaction. It means that the final goal of customer satisfaction is the maximization with firms' financial performance, enterprise could survive through the creation of continuous financial performance. Companies are working in various ways to identify the direct relationship of service quality and customer satisfaction with financial and economic effectiveness in order to justify and validate customer satisfaction management. In this study, the influence of customer satisfaction on the financial performance is examined. Also, we have analyzed customer satisfaction by comparing financial outcome of each industry Customer satisfaction index, the key non-financial performance measure has significant association with firms' financial performance index. Moreover, high customer satisfaction has a competitive advantage, so it can be the key success factor of firm's financial performance improvement.

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A Qualitative Inquiry into EFL Anxiety: Through the Voices of Class Constituents

  • Kim, Young-Sang
    • 영어어문교육
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    • 제8권1호
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    • pp.15-38
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    • 2002
  • This article explored 9 EFL learners' emotional reactions they experienced in order to locate sources of EFL apprehension in university-based classroom settings. As part of further establishing construct validity of the measure (the FLPAS) Kim (2002) developed, lengthy interviews were adopted with focus on sources of discomfort with a variety of forms of language learning tasks. Findings showed that the interviewees confirmed most of the statements in the measuring tool, thereby increasing the trustworthiness of the measure. Specifically, the following themes or categories emanated from the analysis of interview data: (a) anxiety about performance in EFL classrooms; (b) EFL anxiety or discomfort about difficulties with cultural understanding; and (c) EFL anxiety induced by instructor and instruction.

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내용기반 영상 검색을 위한 최적의 퍼지측도 (The Optimized Values of Fuzzy Measure for Content-based Image Retrieval)

  • 김동우;송영준;김영길;장언동
    • 한국콘텐츠학회:학술대회논문집
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    • 한국콘텐츠학회 2006년도 추계 종합학술대회 논문집
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    • pp.612-615
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    • 2006
  • 멀티미디어 시대의 도래와 함께 영상 정보의 관리는 중요한 분야로 자리 잡았고, 이러한 영상 정보의 체계적인 관리에 효과적인 내용기반 영상 검색 시스템이 등장하였다. 내용기반 영상 검색은 색상, 질감, 모양의 특징을 이용한다. 오늘날 특징은 한 가지만 사용하기보다는 3가지 특징을 병합하여 사용한다. 기존의 다중 특징을 사용하는 방법들은 가중치를 수동으로 설정하여 검색 과정이 복잡한 단점이 있다. 우리는 이러한 문제점을 퍼지 적분 가중치 할당 방법으로 보완하여 가중치를 자동으로 설정한다. 본 논문에서는 실험에 의해 최적의 퍼지 측도를 구하였다.

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사회 경제적인 불평등이 건강 불평등에 미치는 영향 연구 (Relationship between Inequalities in Health and Inequalities in Socioeconomic Status)

  • 이광옥;윤희상
    • 지역사회간호학회지
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    • 제12권3호
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    • pp.609-619
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    • 2001
  • This cross-sectional study is to measure the distribution of self-reported health by income, house type, level of education, income satisfaction and self reported social class in an effort to compare the level of health inequality in Korea. The data used in the research are the Social Statistics Survey undertaken in 1999. The correlation coefficient was used to measure the association between inequalities in health and inequalities in socioeconomic status. The correlation coefficient was the most significant between self-reported health and the level of education and income satisfaction. As for the health-related behavior, hypertension, smoking, overweight and drinking were shown to be highly correlated with self-reported health.

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Clustering Analysis on Heart Rate Variation in Daytime Work

  • Hayashida, Yukuo;Kidou, Keiko;Mishima, Nobuo;Kitagawa, Keiko;Yoo, Jaesoo;Park, SunGyu;Oh, Yong-sun
    • 한국콘텐츠학회:학술대회논문집
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    • 한국콘텐츠학회 2017년도 춘계 종합학술대회 논문집
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    • pp.257-258
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    • 2017
  • Modern society tends to bring excessive labor to people and, therefore, further health management is required. In this paper, by using the clustering technique, one of machine learning methods, we try to bring out the measure of fatigue from heart rate (HR) variation during daytime work, helping people to get high-quality of healthy and calm life.

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인터넷 중독에 따른 초등학생의 비사회 행동 연구 (Research on Asocial Behavior by Types of Internet Addiction in Elementary School Students)

  • 홍승표;이희주
    • 아동학회지
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    • 제28권1호
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    • pp.205-216
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    • 2007
  • An internet addiction measure(Park et al., 2001) and an asocial behavior measure(K. J. Lee, 1997) were administered to 232 6th-grade students. Statistical analyses were by mean-difference scores and t-test. Results showed that all aspects of internet addiction(preoccupation, compulsive use, relapse, tolerance/dependence and impediments in daily life) were related to both the inner asocial behaviors of depression, social withdrawal and over-anxiety and the external asocial behaviors of aggressiveness, delinquency and hyperactivity. The only exception was that tolerance/dependence was not related to delinquency. Boys addicted to the internet were more socially withdrawn, aggressive, delinquent and hyperactive than girls. From the results, it can be suggested that internet education should be carried out from the elementary educational level.

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핵황달에 의한 무정위형 뇌성마비 아동의 하부체간 근력강화 운동 효과 사례보고 (Case report for the effects of lower trunk strengthening exercise on athetosis children with cerebral palsy due to kernicterus)

  • 김미경;구봉오
    • PNF and Movement
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    • 제7권4호
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    • pp.25-30
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    • 2009
  • Purpose : The purpose of this study was to examine the effects of lower trunk muscles strengthening in athetosis children with cerebral palsy. Methods : One children with cerebral palsy participated in the case study. The age was 6 year. GMFM (gross motor function measure) was used to measure the functional movement ability. Lower trunk strengthening exercise were performed 3 times a week for 12 months. The measurements were taken before and after the exercise program. Results : In this study, the lower trunk strengthening exercise program was effective for gross motor functions. The children with athetosis type showed improvement in the Walking, Running & Jumping in GMFM. Conclusion : Therefore, the lower trunk strengthening exercise program was effective for the gross motor in athetosis type of cerebral palsy.

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The Development of the Automatic Discharge Acquisition & Management System (ADAMS) using Ubiquitous Technique

  • Park, Jae-Young;Oh, Byoung-Dong;Jeon, Seon-Mee;Kim, Jae-Bok
    • 한국수자원학회:학술대회논문집
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    • 한국수자원학회 2006년도 학술발표회 논문집
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    • pp.488-493
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    • 2006
  • Accurate river discharge is the most important factor in managing river basins and for successfully maintaining total maximum daily loads in Korea. It is not easy to measure the discharge directly in large rivers owing to physical and environmental constraints, even after investing much time and money. Recently, to overcome these historical drawbacks in river discharge measurement, we have developed the Automatic Discharge Acquisition & Management System (ADAMS) that scans the river cross-section and measures each cell $(1m{\times}1m)$ velocity using HADCP. The hardware system is composed of an HADCP sensor and winch, as well as a PC and software system for the discharge calculation module and hardware control module. It is controlled remotely via the internet and uses the velocity-depth integration method and the velocity-contour method for calculating river discharges. The characteristics of ADAMS are a ubiquitously accessible system, featuring real time automatic discharge measurement, remote control via the internet. The results using ADAMS at the Jindong stage site show less than 5% uncertainty and are 4 times more efficient than the ADCP & Q-boat system. This system can be used to measure any large river, river mouth or tributary river affected by backwater, all of which have a very difficult measuring real time discharge. The next generation of ADAMS will feature an upgrade to increase portability and GPS integration.

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뇌졸중 환각에서 알렌인지수준과 일상생활활동, 인지기능 및 상지기능의 상관관계 (Correlation between ACLT and FIM, MMSE-K, and MFT in Stroke Patients)

  • 이상헌
    • 한국콘텐츠학회논문지
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    • 제9권9호
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    • pp.287-294
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    • 2009
  • 연구를 통하여 뇌졸중 환자에서 알렌인지수준과 인지기능, 일상생활활동 및 상지기능과의 상관관계를 분석하고자 하였다. 연구 대상자는 뇌졸중 환자 38명으로 인지기능은 알렌인지주순검사(Allen Cognitive Level Test) 와 한국형 간이 정신상태검사(Mini-Mental Screening Exam-Korea)로, 일상생활활동은 기능적독립성측정(Functional Independence Measure)로, 뇌졸중 상기 기능은 뇌졸중 상지기능검사(Manual Function Test)로 검사하였다. 피어슨 상관관계 분석을 이용하여 상관관계를 분석하였다. 알렌인지수준과 한국형 간이정신상태검사, 기능적독립측정, 뇌졸중 상기기능검사 간에 상관관계가 유의하였다(p<.05). 본 연구에서는 알렌인지수준 검사와 일상생활활동과의 상관성 및 인지평가도구로서의 유용성을 제시하였고 편마비 환자 적용에 있어 문제의 가능성과 이에 따른 연구 필요성을 제기하였다.

KS-SQI를 이용한 고객만족도와 기업재무성과간의 관계 연구 (A Study on Relationship between Customer Satisfaction Measure and Financial Performance.)

  • 송상민;조재립
    • 대한안전경영과학회:학술대회논문집
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    • 대한안전경영과학회 2009년도 춘계학술대회
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    • pp.501-510
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    • 2009
  • Recently, there has been growing interest in the financial and economic effectiveness of service quality and customer satisfaction. It means that the final goal of customer satisfaction is the maximization with firms' financial performance, enterprise could survive through the creation of continuous financial performance. Companies are working in various ways to identify the direct relationship of service quality and customer satisfaction with financial and economic effectiveness in order to justify and validate customer satisfaction management. In this study, the influence of customer satisfaction on the financial performance is examined. Customer satisfaction index, the key non-financial performance measure has significant association with firms' financial performance index. Moreover, high customer satisfaction has a competitive advantage, so it can be the key success factor of firm's financial performance improvement.

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