• 한국품질경영학회:학술대회논문집
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• 한국품질경영학회 2006년도 추계 학술대회
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• pp.38-45
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• 2006

To be competitive, long-range planning and customer satisfaction must be integrated into the company's strategic management objectives. In order to deal with this challenge, an organization must develop an effective marketing policy. It should take into consideration the needs and demands of customers and business strategy. Many companies want to develop a strategic planning framework for policy marketing. And they think that an effective marketing policy must be based on the principles of quality attributes and customer orientation. This paper proposes an integrated approach Kano Analysis, quality function deployment, Potential Customer Satisfaction Index to choose strategic marketing.

• 한국도서관정보학회지
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• 제34권1호
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• pp.111-129
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• 2003

도서관은 다양하고 이질적인 고객의 요구에 대응할 수 있는 체제가 필요한 시점이다 시장세분화를 통하여 고객요구와 이용행태를 파악하고, 목표시장을 선정하여 그에 적합한 마케팅 전략 수립이 효율적이다. 본 연구는 도서관 마케팅의 필요성과 인터넷 마케팅의 도입과 활용방안을 고찰하고, 시장세분화 전략방안을 제시하였다.

• 산업경영시스템학회지
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• 제45권3호
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• pp.115-122
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• 2022

As cable TV, which has been leading the paid broadcasting market, has given the lead to IPTV, which has huge communication capital, its competitiveness is gradually weakening. This study examines the operation status of local cable TV and seeks ways to strengthen competitiveness for survival. To this end, we conducted data analysis such as related statistics, broadcasting industry survey reports, IPTV growth reports, CMB management indicators, paid broadcasting literature data, marketing reports, industry success stories, and marketing mix and SWOT analysis. As a result, four strategies for strengthening the survival competitiveness of local cable TV, namely joint purchase apartment marketing strategy, influencer marketing strategy, relationship marketing strategy, and digital marketing strategy were derived. Therefore, the results of this study can contribute to the improvement of the competitiveness of local cable TV, which has been with local residents through close content, and can be used as basic data for establishing marketing strategies for local cable TV in the future.

• Asia Marketing Journal
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• 제15권2호
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• pp.29-47
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• 2013

Distribution channel decisions involve long-term commitments with other firms that are very difficult to change or replace. In particular, marketing channel decisions in emerging markets are much more complicated due to unfamiliar conditions and problems such as lack of market data and distribution systems. Therefore, when a company considers changing or introducing a marketing channel in an area, it is much more difficult to judge its effectiveness in an emerging market than in a developed market. In this study, we investigate the development process of a new direct marketing channel of Hongfu Fertilizer Company (hereafter Hongfu), a medium-sized Chinese fertilizer manufacturer, and propose an approach to test the feasibility of this new marketing channel in the Chinese rural market. We measure the effectiveness of Hongfu's new marketing channel from two perspectives: i) from customers' perspective through direct responses of farmers, which showed that a new channel can increase the convenience and lower the purchasing costs for the farmers, and ii) from the company's perspective, by calculating the incremental profit of the company using the expansion factor (T/Q) method, which suggested that the execution of Hongfu's strategy to expand a new marketing channel will result in an increase in profits. The results of this study contribute to the development of a methodology to test the feasibility of a new direct marketing channel in the emerging markets such as the Chinese rural market. Traditional and indirect distribution channels in emerging markets are generally not very efficient and difficult to change. Especially, in emerging markets, like the Chinese rural market, the methods of testing channel feasibility must be different from that of developed markets. Considering market situations, market experiments can be more effective then systematic market surveys in testing channel feasibility in emerging markets. This study implies that managers must learn to cope with a transition from the traditional marketing channels in emerging markets. With the development in farmers' understanding of marketing concept, the transition from traditional marketing channel is unavoidable for all firms. Farmers in China are generally very conservative, however, their buying behaviors are changing. Therefore, fertilizer companies should try to adjust in accordance with farmers' demand characteristics that the efforts to meet the economic needs of farmers with new marketing channels as well as trust building are critical in the near future.

• 한국산업정보학회논문지
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• 제12권5호
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• pp.183-200
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• 2007

본 연구는 전통적인 오프라인 기업인 항만물류기업이 온라인 영업활동을 도입함으로써 얻을 수 있는 대표적인 기대효익 요인과 마케팅믹스 및 글로벌 경쟁력간의 관계를 분석한다. 대표적인 기대효익 요인으로 신뢰증진, 정보입수, 오프라인 제약 등 세 가지 요인들이 추출되었다. 실증적으로 추출된 이 세 가지의 온-오프라인 시너지 효익요인들이 해당 항만물류기업의 마케팅믹스와 글로벌 경쟁력을 얼마나 향상시키는가를 분석하였다. 구조방정식모형을 이용한 분석 결과, 기대효익 요인들은 해당기업의 마케팅믹스 요인에 유의한 영향을 미치는 것으로 나타났으며, 마케팅믹스 요인은 글로벌 경쟁력에 큰 영향을 미치는 것으로 나타났다. 이러한 결과는 항만물류기업이 글로벌 경쟁력을 증진하기 위한 마케팅믹스 전략을 개발하는데 유용한 방향을 제시하고 있다.

• 한국정보시스템학회지:정보시스템연구
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• 제30권4호
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• pp.1-20
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• 2021

Purpose Nowadays, Autonomous Sensory Meridian Response (ASMR) is rapidly growing in popularity and increasingly appearing in marketing. Not even in TV commercial advertisement, ASMR also fast growing in one-person media communication, many brands and social media influencers used ASMR for their marketing contents. The purpose of this study is to measure consumers' perceptions about the products in ASMR marketing content and compare the differences in communication effect of ASMR content creator between product review and how-to in the same Macro tier influencer - the YouTuber that has 10,000-100,000 subscribers. Design/methodology/approach The research methods selected ASMRtist that do product review content and how-to content, Text comments data was collected from 200 videos of tech-device review videos and beauty-fashion videos. A total of 52,833 text comments were analyzed by applying the LDA topic modeling algorithm and social network analysis. Findings Through the result, we can know that ASMR is good at taking attention of viewers with ASMR triggers. In the Tech device reviews field, ASMR viewers also focus on the product like product's performance and purchase. However, there are many topics related to reaction of ASMR sound, trigger, relaxation. In the Beauty-fashion field, viewers' topics mainly focus on the reaction of the ASMR trigger, response to ASMRtist and other topics are talking about makeup - fashion, product, purchase. From LDA result, many ASMR viewers comment that they feel more comfortable when watching the marketing content that uses ASMR. This result has shown that ASMR marketing contents have a good performance in terms of user watching experience, so applying ASMR can take more consumer intention. And the result of social network analysis showed that product review ASMRtist have a higher communication effectiveness than how-to ASMRtist in the same tier. As an influencer marketing strategy, this study provides information to establish an efficient advertising strategy by using influencers that create ASMR content.

• 지능정보연구
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• 제9권1호
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• pp.195-209
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• 2003

데이터마이닝의 목적은 알려지지 않은 유용한 정보를 얻어 경영에 활용하려는 것이다. 데이터마이닝의 한 기법인 연관규칙도 마찬가지의 목적을 가지고 있다. 하지만 연관규칙 기법으로 생성된 결과는 모두 같기 때문에 타겟 마케팅에 적용 시 그 마케팅 전략은 같을 수밖에 없다. 본 논문에서는 연관규칙을 이용하여 타겟 마케팅에 적용 시에 데이터마이닝의 목적에 부합하는 새로운 규칙을 제안한다. 새로운 규칙이란 연관규칙과 같이 고객이 구매한 항목에 대해 관심을 가져 구매 항목간의 규칙을 생성하는 것뿐만 아니라 구매하지 않은 항목에 대해서도 관심을 가짐으로써 구매하지 않은 항목간의 규칙을 생성하여 타겟 마케팅에 필요한 정보를 생성하는 것을 말한다. 이러한 정보를 이용하면 타겟 항목을 바로 마케팅 하는 전략뿐만 아니라 타겟 항목을 판매하기 위하여 다른 항목을 마케팅 하는 전략도 가능하게 된다. 그 이유는 새로운 규칙 에 의해 생성된 다른 항목의 마케팅이 타겟 항목의 판매를 촉진시키기 때문이다. 본 논문에서는 타겟 마케팅에 적용하기 위한 새로운 규칙과 전략을 설명하고 예제를 통하여 실제 데이터베이스에서 기존 전략 외에 새로운 전략을 생성시키는 과정을 설명한다.

• 지능정보연구
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• 제12권1호
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• pp.163-175
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• 2006

본 논문은 유비쿼터스 컴퓨팅 환경에서 기업의 마케팅 전략의 일환으로 RFID를 이용한 구전 마케팅과 이를 용이하게 하는 비즈니스 모델을 제안한다. 그리고 한국 eBay와의 비교실험을 통해 제안하는 비즈니스 모델의 성립가능성을 평가하였다. 소비자 관점의 구전 시나리오와 기업 관점의 구전 시나리오를 통해 기존의 구전 마케팅의 한계점을 제시하였으며, 기존의 구전 마케팅의 특징을 비교, 분석함으로써 유비쿼터스 구전 마케팅의 특징을 도출하였다. 본 논문에서 제안하는 비즈니스 모델은 RFID를 이용하여 기업과 소비자, 소비자와 소비자간의 seamless한 networking을 가능하게 하며, 각 경제 주체의 인센티브(incentive) 체계를 이용하여 기업의 구전 마케팅을 용이하게 한다.

• 한국유통학회지:유통연구
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• 제1권1호
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• pp.65-81
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• 1996

Despite the impressive economic growth over the past several decades, Korea's distribution sector has remained quite underdeveloped. Until recently, management of the marketing channels also has been staying at an unsophisticated level. The Korean marketing channel system is largely characterized by 1) undifferentiated channel types among the competing manufacturers, 2) dominance by the manufacturers over the other channel members, 3) high level of conflicts among the channel members, 4) inefficient marketing information system, and 5) lack of managers properly trained in channel operation and management. Currently, major change factors emerged and has begun to directly affect the Korean marketing channel system. The most salient changes surrounding the Korean marketing channel system are 1) complete opening of the marketing channels for the foreigners, 2) emergence and spread of new types of channels 3) adoption of advanced information technology by the various channel members, 4) increase in flexibility in production and supply systems, 5) shift of power toward the retailers away from the manufacturers, 6) growing trend for cooperation and alliance among the traditional marketing institutions. To these changes the manufacturers have been reacting, rather than proacting, mostly using defensive measures. The proactive measures that are recommended on behalf of the manufacturers include 1) installation of the strategic channel management system, 2) development of the skills for efficient interorganization management, 3) investing in efficient system for marketing information and logistics management, 4) more efficient management of brands, and 5) maintenance of price-competitiveness.

• 산업경영시스템학회지
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• 제3권3호
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• pp.67-74
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• 1980

The importance of market segmentation for success in marketing new products cannot be overemphasized. The benefits of new product segmentation are many, particularly when the proper conditions for product segmentation are met. The markets for the new product can be segmented according to demographic, geographic, psychological, and product-related variables and the use of market grids. To be ultimately useful in the successful marketing of the new product, the segmentations must be of sufficient size, related to the firm's capabilities, and quantifiable.